Dar Es Salaam Serena Hotel

Hotels
8.4
/10
Very Good
322 reviews

What Guests Say About Their Stay

Peter
10.0
/ 10
I enjoyed my stay at the Dar es Salaam Serena hotel. It was clean, had a very peaceful ambience and the staff were very attentive. Overall recommended.
Catherine
10.0
/ 10
Great customer service, consistent each time and across various Serena properties.
Andres
10.0
/ 10
Reception personal was exceptionally kind and willing to help on anything I needed.
In the Area
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Ohio Street, Kivukoni, Ilala, Dar es Salaam, Tanzania

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Dar Es Salaam Serena Hotel is located in area / city Kivukoni. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dar Es Salaam Serena Hotel

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Ohio Street, Kivukoni, Ilala, Dar es Salaam, Tanzania
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Discover More About Dar Es Salaam Serena Hotel

Location


Dar Es Salaam Serena Hotel is located in area / city Kivukoni.

About Dar Es Salaam Serena Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Dar Es Salaam Serena Hotel exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Dar Es Salaam Serena Hotel.

All facilities in Dar Es Salaam Serena Hotel

Others Dar Es Salaam Serena Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Health club
  • Garden
  • Spa
  • Sauna

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

General

  • Smoking area
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Dar Es Salaam Serena Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: TZS 104175.00 per vehicle (one-way)
  • Early check-in fee: 75 percent of room rate (subject to availability)
  • Rollaway bed fee: TZS 60685.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

The property will be renovating from May 22 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Check-in/Check-out Time

Check-in:
00:00 - 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
00:00 - 14:00 - Before 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dar Es Salaam Serena Hotel
230
Number of floors in Dar Es Salaam Serena Hotel
7
Another facilities in Dar Es Salaam Serena Hotel
Laundry service, Newspaper in lobby, Tours, Multilingual staff, Express check-in

Frequently asked questions about Dar Es Salaam Serena Hotel

What are available facilities at Dar Es Salaam Serena Hotel?
There are top facilites at Dar Es Salaam Serena Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dar Es Salaam Serena Hotel?
The standard check-in time at Dar Es Salaam Serena Hotel is starting from 00:00 - 14:00 while the latest check-out time is at Before 10:00
Does Dar Es Salaam Serena Hotel provide breakfast?
Yes, Dar Es Salaam Serena Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Dar Es Salaam Serena Hotel

8.4
Very Good
From 322 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.4

Service and Facilites

8.6

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Traveller Reviews Dar Es Salaam Serena Hotel

Number of reviews per page
20
40
Top reviews
Catherine
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

1. Good service and welcoming approach of staff. 2. Consistency of experience amongst the various Serena Hotel properties.
Curt Olof
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is a high end hotel. Good size room with all you need. All staff were extremely polite, to a degree when it became almost annoying: "Good morning, how are you, is there anything I can do for you?". Unclear when the currency exchange office was open. Rich breakfast with lots of choices, including hot courses.
Chance
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I don’t know but the carpet smell bad in hallways
Berenice
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rate this hotel as 5 star when the renovations are complete. Service was fantastic.
ANNA
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great stay!
Kevan
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Been a visitor to this hotel for many years but this time the hotel had changed the executive lounge so much it is just a room.. no benefits of soft drinks or snacks ... have to pay for everything so no real benefit of booking such a room
Joseph
icon-Business
Business
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The Serena Hotel Dar es Salaam is a great facility with very friendly and hospitable staff. The only recommendation I would offer is that they consider updating their mattresses. Mine was clearly tired. But so was I, so I was able to sleep nonetheless.
Cathryn
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great
Peter
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

I enjoyed my stay at the Dar es Salaam Serena hotel. It was clean, had a very peaceful ambience and the staff were very attentive. Overall recommended.
RAJ
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

excellent customer service
Momodou
icon-Business
Business
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Nice place and very friendly and professional staff
Catherine
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great customer service, consistent each time and across various Serena properties.
Andres
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Reception personal was exceptionally kind and willing to help on anything I needed.
Beverly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great African buffet. Excellent pool and patios
RAJ
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

great hotel
RAJ
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

great staff & hotel
Anu
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The property was beautiful in an antique way. The check in process took far too long considering we were there much later than usual check in but they still didn't have a room ready. Other than that incident the staff was polite/helpful. The spa was absolutely lovely. I highly recommend the spa.
margaret
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

great
Rosemin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Excellent
Stefan
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

bathroom tub/shower needs a modernization but otherwise all good
Number of reviews per page
20
40

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Others 4 Dar Es Salaam Serena Hotel

Disclaimer

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