Palace Hotel Arusha

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8.2
/10
Very Good
47 reviews

What Guests Say About Their Stay

Kaitan

10.0
/ 10
One of the best hotels in Arusha! Well taken care of and the location is near many amenities

Jon

10.0
/ 10
The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.

John

10.0
/ 10
A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
In the Area
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Makongoro Road, Sekei, Arusha Urban, Arusha, Tanzania

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Palace Hotel Staying at Palace Hotel Arusha is a good choice when you are visiting Sekei. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palace Hotel Arusha

Makongoro Road, Sekei, Arusha Urban, Arusha, Tanzania
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Lobby Palace Hotel Arusha
Lobby 2 Palace Hotel Arusha

Discover More About Palace Hotel Arusha

The Charm of Palace Hotel Arusha

For Australian travellers seeking a comfortable and convenient base in Tanzania, the

Palace Hotel Arusha

offers a welcoming retreat. Nestled in the vibrant city of Arusha, this hotel provides a blend of essential amenities and a prime location, making it an excellent choice for those looking to explore the region's natural wonders and cultural experiences. Whether you're planning a safari adventure or a business trip, understanding what the

Palace Hotel Arusha

has to offer is key to a smooth and enjoyable stay. Rates at

Palace Hotel Arusha

start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Palace Hotel Arusha

The

Palace Hotel Arusha

is situated in the heart of Arusha, a bustling city often referred to as the gateway to Tanzania's northern safari circuit. Specifically, it is located at Makongoro Road, Sekei, Arusha Urban, Arusha, Tanzania. This central position means you're never too far from the pulse of the city, with easy access to local markets, shops, and administrative centres. For those arriving by air, the hotel is conveniently located a reasonable distance from Kilimanjaro International Airport (JRO), and local transport options are readily available. The surrounding area offers a lively atmosphere, with opportunities to experience local life and sample Tanzanian hospitality. While Arusha doesn't have a train or tram system like major Australian cities, getting around is facilitated by readily available taxis and rideshare services, making it easy to navigate the city and its surroundings.

Guest Facilities and Services at Palace Hotel Arusha

Guest facilities at

Palace Hotel Arusha

are designed to ensure a comfortable and convenient stay for all visitors. The hotel provides essential services that cater to the needs of modern travellers. You can expect reliable free Wi-Fi to stay connected, a helpful 24-hour front desk ready to assist with any queries, and secure luggage storage for peace of mind. For those who appreciate a good start to their day, the hotel offers breakfast options, and the availability of a café or dining area means you can enjoy a coffee or a meal without venturing far. While specific details on fitness centres or extensive business facilities might vary, the core services are in place to support your travel needs.

Room Information and Stay Experience at Palace Hotel Arusha

The

Palace Hotel Arusha

offers a range of rooms designed to provide a restful sanctuary after a day of exploration or business. The room types of

Palace Hotel Arusha

are varied to accommodate different guest preferences. Each room is appointed with comfort in mind, featuring clean and well-maintained spaces. You can expect essential amenities to ensure a pleasant stay, including effective climate control systems, typically air-conditioning, to keep you comfortable regardless of the external weather. The beds are prepared for a good night's sleep, and the bathrooms are kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a clean, comfortable, and functional environment for all guests.

Recommended Nearby Dining and Cafes around Palace Hotel Arusha

Arusha boasts a vibrant local food scene, and the

Palace Hotel Arusha

is well-positioned to let you explore it. Within easy reach, you'll find a variety of local eateries and cafes offering a taste of Tanzanian cuisine. From hearty local dishes to international flavours, there are options to suit every palate. Many establishments pride themselves on their fresh ingredients and friendly service. For those who enjoy a good coffee, you'll find local cafes that serve up a strong brew, perfect for kick-starting your morning or enjoying a mid-afternoon break. Exploring the neighbourhood will reveal numerous spots where you can experience authentic local flavours and the warm hospitality Tanzania is known for.

Popular Attractions and Activities near Palace Hotel Arusha

Arusha is a hub for incredible adventures, and the

Palace Hotel Arusha

serves as an excellent starting point. Within the Arusha Urban area and its immediate surroundings, you'll find a wealth of attractions.

  • Arusha National Park:

    Just a short drive away, this park offers stunning views of Mount Meru and opportunities for game drives and walking safaris.
  • Tanzanite Experience Museum:

    Learn about the history and significance of the precious Tanzanite gemstone, found only in Tanzania.
  • Maasai Cultural Bomas:

    Experience the traditional lifestyle and customs of the Maasai people through guided visits to their villages.
  • Shanga:

    A unique social enterprise that employs people with disabilities to create beautiful handmade crafts and jewellery.
  • Local Markets:

    Immerse yourself in the local culture by visiting bustling markets where you can find crafts, souvenirs, and local produce.
If you are looking for other activities around

Palace Hotel Arusha

, check out the best deals on Traveloka: Recommended activities in Arusha!

How to Get to Palace Hotel Arusha from the Airport

Navigating your journey from Kilimanjaro International Airport (JRO) to the

Palace Hotel Arusha

is straightforward, with several convenient transportation options available. Understanding how to get to

Palace Hotel Arusha

ensures a smooth arrival.

  • Airport Shuttle Buses:

    Shared shuttle services often operate from the airport, providing a cost-effective way to reach Arusha city centre, from where you can take a short taxi ride to the hotel.
  • Public Metered Taxis:

    Official taxis are available at the airport. It's advisable to agree on a fare before commencing your journey or ensure the meter is used.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app for convenience.
For a hassle-free journey, consider pre-booking an airport transfer service.

Summary of Why You Should Choose Palace Hotel Arusha

The

Palace Hotel Arusha

stands out as a practical and comfortable choice for travellers heading to Tanzania. Its key advantages include:

  • Prime Location:

    Situated centrally in Arusha, offering easy access to city amenities and a gateway to safari adventures.
  • Comfortable Accommodation:

    Clean and well-equipped rooms with essential amenities like effective climate control.
  • Convenient Services:

    A 24-hour front desk, free Wi-Fi, and secure luggage storage enhance your stay.
  • Local Experience:

    Proximity to local dining and cultural experiences allows for an authentic taste of Tanzania.
To secure your stay and experience the best of Arusha, it's time to

check room availability at Palace Hotel Arusha

and

book Palace Hotel Arusha

.

For more options, you can Book budget hotels in Arusha and Easily book domestic and international flights at low prices.

All facilities in Palace Hotel Arusha

Bar, Cafe and Lounge Palace Hotel Arusha
Bar, Cafe and Lounge
Entertainment Facility Palace Hotel Arusha
Entertainment Facility
Fitness Center Palace Hotel Arusha
Fitness Center
Functional Hall Palace Hotel Arusha
Functional Hall
Common Space Palace Hotel Arusha
Common Space

Things to Do

  • Garden
  • Spa
  • Fitness center
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Lockers
  • Parking
  • Terrace

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Business facilities
  • Conference center

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palace Hotel Arusha

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
11:00 - 00:00
Check-out:
Before 10:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 11:00 - 00:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palace Hotel Arusha
97
Another facilities in Palace Hotel Arusha
Garden, Spa, Fitness center, Sauna, Steam room

Frequently asked questions about Palace Hotel Arusha

What are available facilities at Palace Hotel Arusha?
There are top facilites at Palace Hotel Arusha such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Hotel Arusha?
The standard check-in time at Palace Hotel Arusha is starting from 11:00 - 00:00 while the latest check-out time is at Before 10:30
Does Palace Hotel Arusha provide breakfast?
Yes, Palace Hotel Arusha provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palace Hotel Arusha?
Palace Hotel Arusha has a 4.0-star rating.
How many rooms are available at Palace Hotel Arusha?
Palace Hotel Arusha has 97.
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Palace Hotel Arusha reviews and ratings

8.2
Very Good
From 47 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveller Reviews Palace Hotel Arusha

Number of reviews per page
20
40
Top reviews
Kaitan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of the best hotels in Arusha! Well taken care of and the location is near many amenities
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff were very friendly. The room was clean. Food was also good.
Susana
icon-with Friends
with Friends
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.
Pranav
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian.
Read More
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Gail
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Read More
Nilanjan
icon-Leisure
Leisure
8.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nadim Abou
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 245 week(s) ago

Expedia Group verified review

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

Great breakfast, good equipment in the gym and the staff were wonderful.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 261 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Good location
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 289 week(s) ago

Expedia Group verified review

A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Very Nice staff. Room needs refreshing but comfortable bed.
Jean
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

The staff was wonderful and very accommodating. The included brunch buffet was also good.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.
Read More
Lisanne
8.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

The staff were wonderful and very accommodating. The location is also central to everything.
Gulammehdi
icon-with Partner
with Partner
4.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Not so good as air conditioning & wifi not working in the room.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Palace Hotel Arusha

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 47 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Palace Hotel Arusha

Number of reviews per page
20
40
Top reviews
Kaitan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of the best hotels in Arusha! Well taken care of and the location is near many amenities
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff were very friendly. The room was clean. Food was also good.
Susana
icon-with Friends
with Friends
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.
Pranav
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian.
Read More
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Gail
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Read More
Nilanjan
icon-Leisure
Leisure
8.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nadim Abou
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 245 week(s) ago

Expedia Group verified review

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

Great breakfast, good equipment in the gym and the staff were wonderful.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 261 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 277 week(s) ago

Hotels.com verified review

Good location
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 289 week(s) ago

Expedia Group verified review

A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Very Nice staff. Room needs refreshing but comfortable bed.
Jean
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

The staff was wonderful and very accommodating. The included brunch buffet was also good.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.
Read More
Lisanne
8.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

The staff were wonderful and very accommodating. The location is also central to everything.
Gulammehdi
icon-with Partner
with Partner
4.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Not so good as air conditioning & wifi not working in the room.
Number of reviews per page
20
40