Palace Hotel Arusha

Hotels
8.0
/10
Very Good
40 reviews

What Guests Say About Their Stay

Jon

10.0
/ 10
The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.

John

10.0
/ 10
A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.

Verified traveler

10.0
/ 10
It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
In the Area
See Map
Makongoro Road, Sekei, Arusha Urban, Arusha, Tanzania

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Palace Hotel Staying at Palace Hotel Arusha is a good choice when you are visiting Sekei. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Palace Hotel Arusha Address: Map & Location

Makongoro Road, Sekei, Arusha Urban, Arusha, Tanzania
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Lobby Palace Hotel Arusha
Lobby 2 Palace Hotel Arusha

Discover More About Palace Hotel Arusha

General


Near Natural History Museum

Location


A stay at Palace Hotel Arusha places you in the heart of Arusha, steps from Natural History Museum and 3 minutes by foot from Arusha Clock Tower. This spa hotel is 0.4 mi (0.6 km) from Arusha International Conference Centre and 0.5 mi (0.8 km) from Maasai Market and Curios Crafts.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Natural History Museum - 0.2 km / 0.1 mi
Arusha Clock Tower - 0.3 km / 0.2 mi
Arusha International Conference Centre - 0.4 km / 0.3 mi
Maasai Market and Curios Crafts - 0.7 km / 0.5 mi
Arusha Declaration Monument - 0.8 km / 0.5 mi
Sheikh Amri Abeid Memorial Stadium - 1.2 km / 0.8 mi
Arusha Golf Course - 2.2 km / 1.4 mi
Cultural Heritage Centre - 4.5 km / 2.8 mi
Njiro Complex - 5.1 km / 3.2 mi
East & Southern African Management Institute - 6.3 km / 3.9 mi
Lake Duluti - 13.2 km / 8.2 mi
Meserani Snake Park - 25.8 km / 16 mi
Kilimanjaro Golf & Wildlife Estate - 27.2 km / 16.9 mi
Ngurdoto Crater - 33 km / 20.5 mi
Arusha National Park - 43.6 km / 27.1 mi

The nearest airports are:
Arusha (ARK) - 11.9 km / 7.4 mi
Kilimanjaro (JRO-Kilimanjaro Intl.) - 49.6 km / 30.8 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Rooms


Treat yourself to a stay in one of the 97 individually decorated guestrooms, featuring fireplaces and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.

All facilities in Palace Hotel Arusha

Bar, Cafe and Lounge Palace Hotel Arusha
Bar, Cafe and Lounge
Entertainment Facility Palace Hotel Arusha
Entertainment Facility
Fitness Center Palace Hotel Arusha
Fitness Center
Functional Hall Palace Hotel Arusha
Functional Hall
Common Space Palace Hotel Arusha
Common Space

Things to Do

  • Garden
  • Spa
  • Fitness center
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Lockers
  • Parking
  • Terrace

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Business facilities
  • Conference center

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palace Hotel Arusha

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
11:00 - 00:00
Check-out:
Before 10:30

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Noise-free rooms not guaranteed, Contactless check-in is available, Essential workers only - NO
  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 11:00 - 00:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palace Hotel Arusha
97
Another facilities in Palace Hotel Arusha
Garden, Spa, Fitness center, Sauna, Steam room

Frequently asked question in Palace Hotel Arusha

What are available facilities at Palace Hotel Arusha?
There are top facilites at Palace Hotel Arusha such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Palace Hotel Arusha?
Check-in time at Palace Hotel Arusha is staring from 11:00 - 00:00 while the latest check-out time is at before Before 10:30. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Palace Hotel Arusha provide breakfast?
Yes, Palace Hotel Arusha provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Palace Hotel Arusha?
Palace Hotel Arusha is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Palace Hotel Arusha?
Palace Hotel Arusha has 97 rooms in total.
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More Reviews from Other Guests in Palace Hotel Arusha

8.0
Very Good
From 40 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Palace Hotel Arusha

Number of reviews per page
20
40
Top reviews
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff were very friendly. The room was clean. Food was also good.
Susana
icon-with Friends
with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.
Pranav
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian.
Read More
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Gail
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Read More
Nilanjan
icon-Leisure
Leisure
8.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nadim Abou
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

Great breakfast, good equipment in the gym and the staff were wonderful.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 250 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

Good location
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 278 week(s) ago

Expedia Group verified review

A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Very Nice staff. Room needs refreshing but comfortable bed.
Jean
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

The staff was wonderful and very accommodating. The included brunch buffet was also good.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.
Read More
Lisanne
8.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

The staff were wonderful and very accommodating. The location is also central to everything.
Gulammehdi
icon-with Partner
with Partner
4.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Not so good as air conditioning & wifi not working in the room.
Juan Manuel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

La habitación muy silenciosa, un tamaño adecuado y bonita. Excelentes vistas desde la terraza del hotel.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Palace Hotel Arusha

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 40 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palace Hotel Arusha

Number of reviews per page
20
40
Top reviews
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff were very friendly. The room was clean. Food was also good.
Susana
icon-with Friends
with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.
Pranav
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian.
Read More
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Gail
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Read More
Nilanjan
icon-Leisure
Leisure
8.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nadim Abou
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

Great breakfast, good equipment in the gym and the staff were wonderful.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 250 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

Good location
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 278 week(s) ago

Expedia Group verified review

A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Very Nice staff. Room needs refreshing but comfortable bed.
Jean
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

The staff was wonderful and very accommodating. The included brunch buffet was also good.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.
Read More
Lisanne
8.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

The staff were wonderful and very accommodating. The location is also central to everything.
Gulammehdi
icon-with Partner
with Partner
4.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Not so good as air conditioning & wifi not working in the room.
Juan Manuel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

La habitación muy silenciosa, un tamaño adecuado y bonita. Excelentes vistas desde la terraza del hotel.
Number of reviews per page
20
40