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8.3
/10
Very Good
533 reviews

What Guests Say About Their Stay

Anantapon K.

8.8
/ 10
New hotel, clean, peaceful, good service
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Ana D.

9.7
/ 10
The room was clean and the beds were comfortable. Delicious breakfast Best value for money Perfect. If there is a chance to go to rest again for sure many times
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Akawit K.

9.7
/ 10
I feel good about my employees. Beaming Hello, from the front of the house, the room is pretty clean, the picture is enough to know. I do not know how to do it. So we got a good service and good use. We also upgraded the room to a free suite. If visiting Sriracha next time. It's not here.
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surasak kongyut

10.0
/ 10
Very new, swimming pool, very beautiful, good service, will come again.
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Thitiwat P.

9.1
/ 10
Overall, the hotel is newly opened and has beautiful hot springs.
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In the Area
See Map
8/88 Sukhumvit Road, Surasak, Sri Racha, Si Racha District, Chonburi, Thailand, 20110

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Arize Hotel & Spa Arize Hotel Sri Racha is a hotel is located at Si Racha. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Arize Hotel Sri Racha

8/88 Sukhumvit Road, Surasak, Sri Racha, Si Racha District, Chonburi, Thailand, 20110
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Lobby Arize Hotel Sri Racha
Lobby 2 Arize Hotel Sri Racha

Discover More About Arize Hotel Sri Racha

The Charm of Arize Hotel Sri Racha

For Australian travellers seeking a comfortable and convenient base in Thailand's vibrant Chonburi province, Arize Hotel Sri Racha emerges as a standout choice. This modern hotel offers a welcoming atmosphere and a prime location, making it an ideal spot for both leisure and business trips. Whether you're exploring the local culture, enjoying the coastal scenery, or attending to work, Arize Hotel Sri Racha provides the amenities and service to ensure a pleasant stay. Rates at Arize Hotel Sri Racha start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Arize Hotel Sri Racha

Nestled in the heart of Sri Racha, a dynamic district within Chonburi, Arize Hotel Sri Racha is strategically positioned to offer both tranquility and accessibility. Located at {localAddressString}, the hotel is conveniently situated approximately 1.5 hours from Suvarnabhumi Airport (BKK) and about 45 minutes from U-Tapao Rayong-Pattaya International Airport (UTP). This makes it a feasible destination for those arriving from major international hubs. The surrounding area is a blend of local life and developing commercial spaces, offering a glimpse into authentic Thai living. While Sri Racha itself is not as densely populated with tourist attractions as neighbouring Pattaya, its charm lies in its local markets, authentic eateries, and a more relaxed pace. For those who enjoy exploring by car, the hotel offers easy access to major roadways, perfect for day trips to nearby attractions or exploring the wider Chonburi region. Public transport options are available, including local buses and the convenience of rideshare services, making it easy to navigate the area.

Guest Facilities and Services at Arize Hotel Sri Racha

Guest facilities at Arize Hotel Sri Racha are designed to cater to the needs of modern travellers, ensuring a comfortable and hassle-free experience. The hotel provides essential amenities that Australian travellers often look for, including reliable free Wi-Fi throughout the property, allowing you to stay connected with ease. A helpful 24-hour front desk is staffed by friendly personnel ready to assist with any queries or requests you may have, from local recommendations to practical assistance. For those who appreciate a good start to their day, the hotel offers breakfast options, and while specific details on coffee culture are best confirmed directly, the availability of breakfast is a key convenience. Secure luggage storage is also available, providing peace of mind if you have an early arrival or late departure. While a dedicated fitness centre might not be a prominent feature, the overall focus is on providing a clean, comfortable, and functional environment for all guests.

Room Information and Stay Experience at Arize Hotel Sri Racha

Arize Hotel Sri Racha offers a range of well-appointed rooms designed to provide a restful sanctuary after a day of exploration or work. The Room types of Arize Hotel Sri Racha are thoughtfully furnished to meet diverse guest needs, ensuring comfort and convenience. Guests can expect clean and well-maintained living spaces, featuring comfortable bedding that promises a good night's sleep. Essential for the tropical climate, effective and modern climate control systems are in place, allowing you to set your preferred temperature. The bathrooms are designed to be clean and functional, providing a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed directly with the hotel, the emphasis is on providing a comfortable and contemporary stay experience.

Recommended Nearby Dining and Cafes around Arize Hotel Sri Racha

The culinary landscape around Arize Hotel Sri Racha offers a delightful exploration of local flavours and international tastes. While specific restaurant names and prices are best discovered upon arrival, the area is known for its authentic Thai eateries serving up delicious regional specialties. You'll find numerous local restaurants and street food stalls offering a vibrant taste of Thailand. For those who appreciate a good coffee and a relaxed atmosphere, the vicinity also boasts cafes that cater to a café culture, potentially offering options that might appeal to those who enjoy a good brunch. The hotel itself may also offer dining facilities, providing a convenient option for guests. Exploring the local food scene is a highlight of any trip to Thailand, and Sri Racha provides ample opportunities to indulge.

Popular Attractions and Activities near Arize Hotel Sri Racha

The Sri Racha district and its surrounding areas in Chonburi offer a variety of attractions and activities for visitors. Here are a few popular spots to consider during your stay:

  • Khao Kheow Open Zoo: A sprawling open-zoo concept where animals roam freely in naturalistic enclosures, offering a fantastic family-friendly experience.
  • Sriracha Tiger Zoo: Known for its large population of tigers and various animal shows, providing entertainment and a glimpse into wildlife.
  • Koh Si Chang: A beautiful island located just off the coast, accessible by ferry, offering serene beaches, historical sites, and stunning viewpoints.
  • Bang Saen Beach: A popular local beach destination known for its lively atmosphere, seafood restaurants, and water activities.
  • Central Plaza Chonburi: A large shopping mall offering a wide range of retail outlets, dining options, and entertainment, providing a modern contrast to local markets.
If you are looking for other activities around Arize Hotel Sri Racha, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Arize Hotel Sri Racha from the Airport

Navigating your journey from the airport to Arize Hotel Sri Racha is straightforward, with several convenient transportation options available. Understanding how to get to Arize Hotel Sri Racha ensures a smooth start to your Thai adventure.

  • Airport Link Trains & Public Transport: From Suvarnabhumi Airport (BKK), you can utilize the Airport Rail Link to connect to the city's public transport network, which can then be used to reach Sri Racha. This is often the most economical option.
  • Airport Shuttle Buses: Some airports offer direct or connecting shuttle bus services that may travel towards the Chonburi region, including Sri Racha.
  • Public Metered Taxis: Metered taxis are readily available at all major airports. Ensure the meter is used for a fair fare.
  • Rideshare Services: Popular rideshare services operate in Thailand and can be a convenient way to reach your destination directly from the airport.
For a hassle-free journey, consider pre-booking an Airport transfer service.

Summary of Why You Should Choose Arize Hotel Sri Racha

Arize Hotel Sri Racha presents a compelling option for Australian travellers looking for a well-located, comfortable, and service-oriented hotel in Chonburi. Its strategic position, coupled with a commitment to guest comfort, makes it an excellent choice for exploring the region or for business needs.

  • Prime Location: Conveniently situated in Sri Racha, offering good access to local attractions and transport links.
  • Comfortable Accommodation: Well-appointed rooms with modern amenities designed for a relaxing stay.
  • Friendly Service: A dedicated 24-hour front desk team ready to assist with your needs.
  • Convenient Facilities: Including free Wi-Fi and breakfast options to enhance your stay.
Ready to experience the charm of Sri Racha? Check room availability at Arize Hotel Sri Racha and plan your trip today. Book Arize Hotel Sri Racha with confidence through Traveloka.
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All facilities in Arize Hotel Sri Racha

Swimming Pool Arize Hotel Sri Racha
Swimming Pool
Fitness Center Arize Hotel Sri Racha
Fitness Center
Common Space Arize Hotel Sri Racha
Common Space
Lobby Arize Hotel Sri Racha
Lobby
Accommodation Services Arize Hotel Sri Racha
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Buffet lunch
  • Cafe
  • Early bird breakfast
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Snack bar
  • Snacks

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Transportation

  • Airport transfer
  • Area shuttle
  • Car rental
  • Garage
  • Secure parking
  • Shopping center shuttle

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna

Nearby Facilities

  • Grocery
  • Laundry
  • Shops

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Kids club

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Arize Hotel Sri Racha

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Additional Policy

Children up to 12 years old can share existing beds with parents free of charge, exclusive of breakfast. Breakfast fee for a child is 50% of adult rate, to be paid directly at the hotel.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Arize Hotel Sri Racha
379
Number of floors in Arize Hotel Sri Racha
38
Another facilities in Arize Hotel Sri Racha
Bellhop, Concierge, Doorman, Early Check-in, 24-hour Receptionist

Frequently asked questions about Arize Hotel Sri Racha

What are available facilities at Arize Hotel Sri Racha?
There are top facilites at Arize Hotel Sri Racha such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Arize Hotel Sri Racha?
The standard check-in time at Arize Hotel Sri Racha is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Arize Hotel Sri Racha provide breakfast?
Yes, Arize Hotel Sri Racha provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Arize Hotel Sri Racha?
Arize Hotel Sri Racha has a 5.0-star rating.
How many floors does Arize Hotel Sri Racha have?
Arize Hotel Sri Racha has 38.
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Arize Hotel Sri Racha reviews and ratings

Overall Ratings & Reviews Arize Hotel Sri Racha

Traveloka (430)
Other sources (103)
8.5
Very Good
From 430 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.2

Location

8.6

Service and Facilites

8.3

People often mention about Arize Hotel Sri Racha
All
Ambiance (10)
Room Space (10)
Distance to City Center (8)
Variety (8)
Bathroom (7)
Surroundings (6)
Accessibility (6)
Staff Friendliness (6)
Bedroom (6)
Soundproof (5)
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Traveller Reviews Arize Hotel Sri Racha

Number of reviews per page
20
40
Customer reviews
Profile Picture
Bootsarin
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
The only good thing is the air conditioning is very cold and can't be lowered, but it's still better than being hot. Also, the housekeeping staff and front desk staff are very polite. There are many downsides though: - The hotel looks new from the outside, but the inside is old and needs renovation. - The built-in sofa in the Superior room has dried white stains. No need to guess what they are. 🙂‍↔️ - The bathroom has one shower cap, one small bottle of soap and shampoo, and one small bar of soap. - The reviews said there was a washing machine and microwave, so we assumed all rooms had them. Turns out, the Superior room doesn't. We even bought food beforehand! - The breakfast selection was limited. We stayed on a weekday, so maybe it's better to go on a weekend? - You have to stand in the bathtub to shower 🤣 It's a rather strange design. - There's limited parking compared to the number of rooms. - The rooms are not soundproof at all. You can hear people walking past your room and their shoes.
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good, clean, and reasonably priced. Overall, I liked it very much.
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The breakfast was excellent and varied. The room was spacious.
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Witoon C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
There's absolutely nothing to complain about. The view is stunning, the location is great, the rooms are beautiful, and the quality far exceeds the price.
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W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The breakfast was excellent, the staff was great, the parking lot was spacious, there were many guests, and the view was beautiful.
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K***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Spacious room, very good bath with hot and fast-going water! Nice view)
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S***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 27 week(s) ago
The room was good, the food was good, but the staff's attentiveness was terrible.
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S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Good service, clean, beautiful, delicious food, quiet, and safe.
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S***n
icon-origin-TRAVELOKA
6.8
/10
Reviewed 41 week(s) ago
The room and bathroom had a very strong sewer smell, and the smell permeated into the bedroom.
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P***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Breakfast was very good. Plenty of parking. Comfortable and very clean room.
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+4
2 people find it helpful
p***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
Overall, it's good. The room, view, and staff are all good.
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1 people find it helpful
P***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
The place is clean, easy to get to, and the staff are all very nice and helpful.
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Narita Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
The staff always smile when they see customers (from a distance). Premium service, no loud noises, VIP atmosphere, beautiful view of tall buildings, sea view. Service exceeds expectations (room upgrade without asking). Children's pool is a warm pool (so children can play in the water for a long time). Good breakfast. It is a hotel that the app promotes, excellent quality.
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 71 week(s) ago
Quiet, suitable for relaxation Full equipment, clean room
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1 people find it helpful
P***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 71 week(s) ago
Excellent Excellent Excellent Excellent
3 people find it helpful
v***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 80 week(s) ago
Good. The staff took good care of us. Good price for those who want to stay near Koh Larn.
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K***n
icon-origin-TRAVELOKA
6.7
/10
Reviewed 101 week(s) ago
The lymph has a smell. Even if you ask to change the room, it's still the same.
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1 people find it helpful
T***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 103 week(s) ago
The building is dilapidated. The food is not good and not worth the price.
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1 people find it helpful
Jiranon V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 110 week(s) ago
Booked for 2 people, but the Traveloka app defaulted to 1 person (did not change when clicking the booking). On check-in day, we received 2 breakfast coupons. However, on the day we came down to have breakfast, the hotel list specified 1 person according to the booking information. So we called Font to ask for information if the room price booked, 27xx, for 1 person and 2 people, is different or not ??? We were informed that the rates are different. The customer booked for 1 person, therefore, they must pay an additional 400 baht for the buffet breakfast for 1 person ^><* Additional question: Is the price different for sure? The problem is, on the check-in day, the staff saw how many customers were staying but did not inform us that the booking was made incorrectly. However, they did not complain and gave us 2 coupons as usual. Deducting points for the staff who looked like a punk on the morning of August 4th for not checking the number of guests properly beforehand. They kept making us pay for an additional head of food, even though whether there was 1 or 2, the room price booked was the same.
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1 people find it helpful
S***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 111 week(s) ago
The hotel should be full of guests during the Koh Loi Fire Festival. The service in the breakfast room was not in time at all. The hotel couldn't cope. Most are Thai people. Come down and use the service together. Guests must walk to find a table. Clear the table and clear the dishes among yourself. The buffet line couldn't be filled in time. I'm rooting for you// On the 25th floor, the water in the bathtub was not clear, cloudy yellow. I didn't inform you during my break because I came back late and wanted to rest. The other parts are clear as normal.
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1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Arize Hotel Sri Racha

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Arize Hotel Sri Racha

Traveloka (430)
Other sources (103)
8.5
Very Good
From 430 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.2

Location

8.6

Service and Facilites

8.3

People often mention about Arize Hotel Sri Racha
All
Ambiance (10)
Room Space (10)
Distance to City Center (8)
Variety (8)
Bathroom (7)
Surroundings (6)
Accessibility (6)
Staff Friendliness (6)
Bedroom (6)
Soundproof (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Arize Hotel Sri Racha

Number of reviews per page
20
40
Customer reviews
Profile Picture
Bootsarin
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
The only good thing is the air conditioning is very cold and can't be lowered, but it's still better than being hot. Also, the housekeeping staff and front desk staff are very polite. There are many downsides though: - The hotel looks new from the outside, but the inside is old and needs renovation. - The built-in sofa in the Superior room has dried white stains. No need to guess what they are. 🙂‍↔️ - The bathroom has one shower cap, one small bottle of soap and shampoo, and one small bar of soap. - The reviews said there was a washing machine and microwave, so we assumed all rooms had them. Turns out, the Superior room doesn't. We even bought food beforehand! - The breakfast selection was limited. We stayed on a weekday, so maybe it's better to go on a weekend? - You have to stand in the bathtub to shower 🤣 It's a rather strange design. - There's limited parking compared to the number of rooms. - The rooms are not soundproof at all. You can hear people walking past your room and their shoes.
Read More
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good, clean, and reasonably priced. Overall, I liked it very much.
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The breakfast was excellent and varied. The room was spacious.
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Witoon C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
There's absolutely nothing to complain about. The view is stunning, the location is great, the rooms are beautiful, and the quality far exceeds the price.
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W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The breakfast was excellent, the staff was great, the parking lot was spacious, there were many guests, and the view was beautiful.
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K***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Spacious room, very good bath with hot and fast-going water! Nice view)
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S***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 27 week(s) ago
The room was good, the food was good, but the staff's attentiveness was terrible.
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S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Good service, clean, beautiful, delicious food, quiet, and safe.
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S***n
icon-origin-TRAVELOKA
6.8
/10
Reviewed 41 week(s) ago
The room and bathroom had a very strong sewer smell, and the smell permeated into the bedroom.
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Find this review helpful?
P***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Breakfast was very good. Plenty of parking. Comfortable and very clean room.
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+4
2 people find it helpful
p***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
Overall, it's good. The room, view, and staff are all good.
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1 people find it helpful
P***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
The place is clean, easy to get to, and the staff are all very nice and helpful.
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Find this review helpful?
Narita Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
The staff always smile when they see customers (from a distance). Premium service, no loud noises, VIP atmosphere, beautiful view of tall buildings, sea view. Service exceeds expectations (room upgrade without asking). Children's pool is a warm pool (so children can play in the water for a long time). Good breakfast. It is a hotel that the app promotes, excellent quality.
Read More
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Find this review helpful?
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 71 week(s) ago
Quiet, suitable for relaxation Full equipment, clean room
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1 people find it helpful
P***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 71 week(s) ago
Excellent Excellent Excellent Excellent
3 people find it helpful
v***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 80 week(s) ago
Good. The staff took good care of us. Good price for those who want to stay near Koh Larn.
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K***n
icon-origin-TRAVELOKA
6.7
/10
Reviewed 101 week(s) ago
The lymph has a smell. Even if you ask to change the room, it's still the same.
Translated by Google Icon
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1 people find it helpful
T***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 103 week(s) ago
The building is dilapidated. The food is not good and not worth the price.
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1 people find it helpful
Jiranon V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 110 week(s) ago
Booked for 2 people, but the Traveloka app defaulted to 1 person (did not change when clicking the booking). On check-in day, we received 2 breakfast coupons. However, on the day we came down to have breakfast, the hotel list specified 1 person according to the booking information. So we called Font to ask for information if the room price booked, 27xx, for 1 person and 2 people, is different or not ??? We were informed that the rates are different. The customer booked for 1 person, therefore, they must pay an additional 400 baht for the buffet breakfast for 1 person ^><* Additional question: Is the price different for sure? The problem is, on the check-in day, the staff saw how many customers were staying but did not inform us that the booking was made incorrectly. However, they did not complain and gave us 2 coupons as usual. Deducting points for the staff who looked like a punk on the morning of August 4th for not checking the number of guests properly beforehand. They kept making us pay for an additional head of food, even though whether there was 1 or 2, the room price booked was the same.
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S***l
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Staycation
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8.4
/10
Reviewed 111 week(s) ago
The hotel should be full of guests during the Koh Loi Fire Festival. The service in the breakfast room was not in time at all. The hotel couldn't cope. Most are Thai people. Come down and use the service together. Guests must walk to find a table. Clear the table and clear the dishes among yourself. The buffet line couldn't be filled in time. I'm rooting for you// On the 25th floor, the water in the bathtub was not clear, cloudy yellow. I didn't inform you during my break because I came back late and wanted to rest. The other parts are clear as normal.
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