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Cape Panwa Hotel
Hotels
8.6
/10
Very Good
379 reviews
What Guests Say About Their Stay
pongpakorn m.
8.5
/ 10
Good room, during the stay, the hotel upgrades the room to a beautiful, clean room, next to the sea view, very good service staff, friendly, delicious morning food. There are many menus to choose from. Can ask for more. But regret it during the strong sea breeze So I can't play in the water But will definitely return to this hotel again.
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Guest
8.5
/ 10
Everything is excellent, spacious room, next to the beach, delicious food, good service staff. The best price during the stay
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Chokchai W.
9.7
/ 10
All employees are courteous. Ready to serve. Beautiful hotel, complete facilities.
See original
Thalerngsak R.
9.7
/ 10
Good atmosphere Recommend to stay
See original
Itsariya F. S.
9.7
/ 10
Quiet, suitable for couples There are activities at the hotel.
See original
In the Area
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27, 27/2 Moo. 8 Sakdidej Road, Panwa Cape, Cape Panwa, Mueang Phuket District, Phuket, Thailand, 83000
Main Facilities
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This accommodation offers:
Outdoor pool
Bar
Children pool
Swimming pool
Fitness center
Restaurant
Garden
24-hour Receptionist
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Available Room Types in Cape Panwa Hotel
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Cape Panwa Hotel
27, 27/2 Moo. 8 Sakdidej Road, Panwa Cape, Cape Panwa, Mueang Phuket District, Phuket, Thailand, 83000
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Discover More About Cape Panwa Hotel
Cape Panwa Hotel is a stunning beachfront resort located on the southeastern tip of Phuket, Thailand. With its lush tropical gardens and private beach, it's the perfect spot for a relaxing getaway.
Room types available at Cape Panwa Hotel
The hotel offers a variety of room types to suit different needs and preferences. Guests can choose from the elegant Superior Rooms, which provide a comfortable stay with modern amenities. For those seeking more space, the Junior Suites offer a separate living area and a private balcony with stunning sea views. The Cape Suites are perfect for families, featuring two bedrooms and a spacious living area. For the ultimate luxury experience, the Pool Villas come with a private pool and a sun deck, offering unparalleled privacy and comfort. Each room is tastefully decorated, combining traditional Thai elements with contemporary design, ensuring a memorable stay.How to get to Cape Panwa Hotel
Getting to Cape Panwa Hotel is a breeze. From Phuket International Airport, it's about a 45-minute drive. You can easily hire a taxi or arrange a private transfer through the hotel. If you're coming from Phuket Town, it's just a 20-minute drive. The hotel is well-signposted, making it easy to find.Facilities and services at Cape Panwa Hotel
The hotel boasts a range of facilities to enhance your stay. Dive into the refreshing swimming pool or unwind at the spa with a soothing massage. Fitness enthusiasts can hit the gym, while those seeking adventure can explore water sports at the beach. The hotel also offers a shuttle service to nearby attractions, ensuring you make the most of your visit.Food and drink available at Cape Panwa Hotel
Cape Panwa Hotel offers a delightful dining experience with several on-site restaurants. Enjoy authentic Thai cuisine at Café Andaman or indulge in fresh seafood at Panwa House. For a casual bite, head to The Light House. If you're keen to explore, nearby eateries in Phuket Town offer a variety of international and local flavours.Accessibility features at Cape Panwa Hotel
The hotel is committed to providing a comfortable stay for all guests. Accessible rooms are available, equipped with features like grab bars and roll-in showers. Public areas are designed to be wheelchair-friendly, ensuring easy navigation throughout the property. The staff is trained to assist guests with special needs, ensuring a hassle-free experience.Pet and service animal policy at Cape Panwa Hotel
Cape Panwa Hotel welcomes service animals to ensure guests with disabilities have a comfortable stay. However, pets are not allowed on the premises. It's always a good idea to inform the hotel in advance if you're bringing a service animal. Cape Panwa Hotel is a fantastic choice for a tropical escape. Book your stay through Traveloka for a seamless experience. If you're considering other destinations, check out hotel options in Bali by visiting this link or book flights to Bali using this link.All facilities in Cape Panwa Hotel
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Common Space
Lobby
In-room Facilities
- Bathtub
- DVD player
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Public Facilities
- Parking
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Fitness center
- Garden
- Outdoor pool
- Spa
Food and Drinks
- Bar
- Breakfast
- Cafe
Business Facilities
- Conference room
- Meeting facilities
Family-friendly Facilities
- Children pool
General
- Swimming pool
Shuttle Service
- Airport transfer (surcharge)
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Cape Panwa Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
IMPORTANT **CREDIT CARD POLICY** 1.All reservations require valid credit card guarantee (debit cards not accepted). If the Hotel is unable to charge the card for any reason or could not contact you for alternative card details, the Hotel reserves the right to cancel the booking. 2.Please note that the name of the credit card holder must be the same as the guest's name. The credit card, along with a photo identification, must be presented to the property upon check-in. 3.For third party bookings the hotel can accept payment via bank transfer only. Credit card payment is regrettably not accepted. Please contact the hotel Reservations Team direct for bank details.
Extra Breakfast
Accommodation charges THB 2,300.00/guest for extra breakfast.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Cape Panwa Hotel | 205 |
Number of floors in Cape Panwa Hotel | 4 |
Another facilities in Cape Panwa Hotel | Bathtub, DVD player, Hairdryer, In-room safe, Minibar |
Frequently asked questions about Cape Panwa Hotel
What is normal check-in & check-out time at Cape Panwa Hotel?
The standard check-in time at Cape Panwa Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cape Panwa Hotel provide breakfast?
Yes, Cape Panwa Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cape Panwa Hotel?
Cape Panwa Hotel has a 5.0-star rating.
How many floors does Cape Panwa Hotel have?
Cape Panwa Hotel has 4.
How many rooms are available at Cape Panwa Hotel?
Cape Panwa Hotel has 205.
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More Reviews from Other Guests in Cape Panwa Hotel
Overall Ratings & Reviews Cape Panwa Hotel
Traveloka (75)
Other sources (304)
8.6
Very Good
From 304 reviews
Cleanliness
8.8
Room Comfort
9.0
Location
7.8
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Cape Panwa Hotel
Number of reviews per page
20
40
Top reviews
John
Business
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Only complaint is I only had one night before heading back to Stateside.
Daria
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The hotel accommodated all of our requests and upgraded our room because my mom in a poor health and couldn’t walk the stairs, it was greatly appreciated! Nice stuff and service was on point. We will definitely come back to this hotel.
Jorge
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The property has seen better days, but the staff is extremely helpful and will make you feel well taken care of.
Björn
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
excellent
teresa
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
You have to be able to do stairs. The breakfast buffet is fabulous, room service & laundry service are excellent and affordable. Staff is extremely efficient and friendly.
lynne
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful property. Rooms are spacious and beautiful. Staff were kind friendly and helpful.
Harun Fehmi
Friends and Family
6.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Only the room met our expectations. The hotel is not stroller friendly, because an elevator dont exist on thr premesis. You have use stairs to go to your room and a cable car to go to the beach, but its difficult to have the stroller with you in the cable car. The beach is full of big and sharp stones so its not child friendly at all. The lunch was terrible, so we decided not to eat dinner at the hotel. We ordered from outside the hotel. The service in general was under our expectations. Many of the staff members didnt understand english. But Kim from the reception was great, she was kind and helpfull. But a lot of the times we unfortenatly feelt that the other receptionmembers was bullied her, espacially the receptionist with russian accent.
Read More
Amanda
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Fabulous retreat perfect setting , staff amazing , but drinks and food a bit overpriced especially as they appear to add service charge and tax which we did not see anywhere else on our three weeks travels .
That said the location is fab and there are restaurants and 711 nearby . Would definitely visit again and hopefully next year .
Read More
David
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Beautiful property, walk along the private beach, clean room, accommodating staff, excellent breakfast buffet
Kevin
Leisure
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Great hotel for a luxurious stay. The private beach and numerous dining options made this a very relaxing and wonderful trip. Staff were helpful and kind. Room was spacious and well appointed.
Dennison
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Absolutely lovely!
Muhammad
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Everything was great except the shuttle driver, he was so rude and showed inappropriate behavior, I was about to shout at him the way he treated and my wife. We were walking to the shuttle stop he horned at us, rudely gave a gesture to get on the car and abused us in local language. Ruined our whole wonderful stay at hotel
David
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The property and location were beautiful. The distance from even the local shops was inconvenient, and getting to the town centre quite expensive. Considering these factors, having the main bar closed for 2 days each week as the restaurants were, on rotation, it would be a good relax for adults but could be a bit difficult with kids
Read More
Adriana
Leisure with Friends
8.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Overall great quiet place to stay
Pung
Leisure Family
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Lovely hotel with great beach.
Lenora
Leisure
6.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Positives
The lobby area is beautiful, rooms are a decent size with a huge comfy bed.
The hotel grounds are lovely & tropical.
The swimming pool is a good size, clean and was never too busy during my stay.
The beach is nice but it’s not like the images you see online.
The hotel staff are nice & approachable, especially the ladies at the front desk.
Good variety of breakfast options.
Frequent free shuttle service to Cape Kantary (sister hotel) & its nearby amenities/ restaurants.
Negatives
It’s not a 5-star luxury resort (perhaps it was when it first opened).
The rooms (& bathrooms) are dated.
The rooms are somewhat clean/ could be cleaner.
Unwanted room guests; on two consecutive days I had a gecko/ lizard lurking in the fridge cupboard.
Hats off to housekeeping who managed to find and catch the gecko/ lizard on both occasions.
I understand that it’s a tropical destination, (& it’s not my first time in a tropical location), but it’s not great that this happened twice within my first 4 nights at Cape Panwa Hotel.
I reached out to Cape Panwa Hotel more formally on the above but I haven’t received a response (and I since checked out).
Unable to accommodate an earlier check-in (I wasn’t the only guest to experience this).
Activities lack authenticity; e.g batik painting.
What guests actually do is ‘colour in’ a pre-batik drawn design using the paints provided. That’s all there was to it.
Read More
Alfred
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
would I come again.Yes The room I had Cape Suite, was very modern ,large and comfortable.
However the exterior needs some works and refurbishing.
The service at the buffet was a bit haphazard and can also be improved.
Mark
Leisure Family
8.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Beautiful property and excellent room (junior suite). Nice breakfast.
david
6.0
/10
Reviewed 136 week(s) ago
Hotels.com verified review
I have visited theCape Panwa 7 times over the last 23 years and very little has changed. However certain areas have now fallen way below what weI expected. Service in all areas is so poor that guests have given up eating in the hotel. Breakfast is not a patch on what it used to be and is the same everyday. There is no supervision of staff, clearly no training for new staff even to understand the basics of serving a guest.
A few of the remaining long term staff have also given up ( their words not mine) as no one seems to care anymore.
The decking around the pool area has been there for over 30+ years and is now so dangerous for all guests. Tiles are missing from the main pool and rust is showing in the pool. There are many other tripping hazards in and around the hotel which have been painted black so you can see them better, especially in the dark. ( Really).
The hotel general manager was on site but not once did I see him talk to a member of staff or a guest. What a shame for such a beautiful place to have fallen.
Read More
Valerie
Leisure with Friends
6.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
The property itself is beautiful and scenic. We loved the private beach, and the view from breakfast never got old. But the food and service is severely lacking, as well as much of the accommodations becoming outdated and worn. The staff at the front desk are helpful and accomodating, but that's where it ends. Several times there were situations I could have used help, like carrying luggage, but the staff offered no assistance. Room service is also lacking. Due to issues created through language barriers, we were not able to effectively communicate with the staff, which led to several misunderstandings and, once, being hung up on. This also leads me to the food, which was extremely lacking in flavor and variety despite the high cost. For example, there were several breakfasts where there were simply no options to eat other than Western food, like bread pudding, bacon, or beans. Since we were at a resort in Thailand, I really expected many more Thai food options than we ever got.
In addition to the poor quality of food, restaurants often had high wait times for food to be served or was forgotten about completely. As an example, we waited nearly 40 minutes on a salad at the Bamboo bar. When we went back later, it was over an hour and it was clear the server simply forgot about the order.
Overall, I'm disappointed with our experience at a five-star resort. The grounds were stunning and we loved the Panwa house, but everything else was underwhelming. We will not be back.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Cape Panwa Hotel
Traveloka (75)
Other sources (304)
8.6
Very Good
From 304 reviews
Cleanliness
8.8
Room Comfort
9.0
Location
7.8
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Cape Panwa Hotel
Number of reviews per page
20
40
Top reviews
John
Business
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Only complaint is I only had one night before heading back to Stateside.
Daria
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The hotel accommodated all of our requests and upgraded our room because my mom in a poor health and couldn’t walk the stairs, it was greatly appreciated! Nice stuff and service was on point. We will definitely come back to this hotel.
Jorge
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The property has seen better days, but the staff is extremely helpful and will make you feel well taken care of.
Björn
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
excellent
teresa
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
You have to be able to do stairs. The breakfast buffet is fabulous, room service & laundry service are excellent and affordable. Staff is extremely efficient and friendly.
lynne
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful property. Rooms are spacious and beautiful. Staff were kind friendly and helpful.
Harun Fehmi
Friends and Family
6.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Only the room met our expectations. The hotel is not stroller friendly, because an elevator dont exist on thr premesis. You have use stairs to go to your room and a cable car to go to the beach, but its difficult to have the stroller with you in the cable car. The beach is full of big and sharp stones so its not child friendly at all. The lunch was terrible, so we decided not to eat dinner at the hotel. We ordered from outside the hotel. The service in general was under our expectations. Many of the staff members didnt understand english. But Kim from the reception was great, she was kind and helpfull. But a lot of the times we unfortenatly feelt that the other receptionmembers was bullied her, espacially the receptionist with russian accent.
Read More
Amanda
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Fabulous retreat perfect setting , staff amazing , but drinks and food a bit overpriced especially as they appear to add service charge and tax which we did not see anywhere else on our three weeks travels .
That said the location is fab and there are restaurants and 711 nearby . Would definitely visit again and hopefully next year .
Read More
David
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Beautiful property, walk along the private beach, clean room, accommodating staff, excellent breakfast buffet
Kevin
Leisure
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Great hotel for a luxurious stay. The private beach and numerous dining options made this a very relaxing and wonderful trip. Staff were helpful and kind. Room was spacious and well appointed.
Dennison
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Absolutely lovely!
Muhammad
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Everything was great except the shuttle driver, he was so rude and showed inappropriate behavior, I was about to shout at him the way he treated and my wife. We were walking to the shuttle stop he horned at us, rudely gave a gesture to get on the car and abused us in local language. Ruined our whole wonderful stay at hotel
David
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The property and location were beautiful. The distance from even the local shops was inconvenient, and getting to the town centre quite expensive. Considering these factors, having the main bar closed for 2 days each week as the restaurants were, on rotation, it would be a good relax for adults but could be a bit difficult with kids
Read More
Adriana
Leisure with Friends
8.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Overall great quiet place to stay
Pung
Leisure Family
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Lovely hotel with great beach.
Lenora
Leisure
6.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Positives
The lobby area is beautiful, rooms are a decent size with a huge comfy bed.
The hotel grounds are lovely & tropical.
The swimming pool is a good size, clean and was never too busy during my stay.
The beach is nice but it’s not like the images you see online.
The hotel staff are nice & approachable, especially the ladies at the front desk.
Good variety of breakfast options.
Frequent free shuttle service to Cape Kantary (sister hotel) & its nearby amenities/ restaurants.
Negatives
It’s not a 5-star luxury resort (perhaps it was when it first opened).
The rooms (& bathrooms) are dated.
The rooms are somewhat clean/ could be cleaner.
Unwanted room guests; on two consecutive days I had a gecko/ lizard lurking in the fridge cupboard.
Hats off to housekeeping who managed to find and catch the gecko/ lizard on both occasions.
I understand that it’s a tropical destination, (& it’s not my first time in a tropical location), but it’s not great that this happened twice within my first 4 nights at Cape Panwa Hotel.
I reached out to Cape Panwa Hotel more formally on the above but I haven’t received a response (and I since checked out).
Unable to accommodate an earlier check-in (I wasn’t the only guest to experience this).
Activities lack authenticity; e.g batik painting.
What guests actually do is ‘colour in’ a pre-batik drawn design using the paints provided. That’s all there was to it.
Read More
Alfred
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
would I come again.Yes The room I had Cape Suite, was very modern ,large and comfortable.
However the exterior needs some works and refurbishing.
The service at the buffet was a bit haphazard and can also be improved.
Mark
Leisure Family
8.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Beautiful property and excellent room (junior suite). Nice breakfast.
david
6.0
/10
Reviewed 136 week(s) ago
Hotels.com verified review
I have visited theCape Panwa 7 times over the last 23 years and very little has changed. However certain areas have now fallen way below what weI expected. Service in all areas is so poor that guests have given up eating in the hotel. Breakfast is not a patch on what it used to be and is the same everyday. There is no supervision of staff, clearly no training for new staff even to understand the basics of serving a guest.
A few of the remaining long term staff have also given up ( their words not mine) as no one seems to care anymore.
The decking around the pool area has been there for over 30+ years and is now so dangerous for all guests. Tiles are missing from the main pool and rust is showing in the pool. There are many other tripping hazards in and around the hotel which have been painted black so you can see them better, especially in the dark. ( Really).
The hotel general manager was on site but not once did I see him talk to a member of staff or a guest. What a shame for such a beautiful place to have fallen.
Read More
Valerie
Leisure with Friends
6.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
The property itself is beautiful and scenic. We loved the private beach, and the view from breakfast never got old. But the food and service is severely lacking, as well as much of the accommodations becoming outdated and worn. The staff at the front desk are helpful and accomodating, but that's where it ends. Several times there were situations I could have used help, like carrying luggage, but the staff offered no assistance. Room service is also lacking. Due to issues created through language barriers, we were not able to effectively communicate with the staff, which led to several misunderstandings and, once, being hung up on. This also leads me to the food, which was extremely lacking in flavor and variety despite the high cost. For example, there were several breakfasts where there were simply no options to eat other than Western food, like bread pudding, bacon, or beans. Since we were at a resort in Thailand, I really expected many more Thai food options than we ever got.
In addition to the poor quality of food, restaurants often had high wait times for food to be served or was forgotten about completely. As an example, we waited nearly 40 minutes on a salad at the Bamboo bar. When we went back later, it was over an hour and it was clear the server simply forgot about the order.
Overall, I'm disappointed with our experience at a five-star resort. The grounds were stunning and we loved the Panwa house, but everything else was underwhelming. We will not be back.
Read More
Number of reviews per page
20
40