City Park Hotel Bangkok Pratunam by PCL

Hotels
8.9
/10
Exceptional
153 reviews

What Guests Say About Their Stay

k***n
9.4
/ 10
Was a great experience to stay in this hotel, very strategic location close to busy area in Pratunam. The staff is very helpful and cheerful. Maybe will stay in this hotel again when back to Bangkok.
H***a
9.1
/ 10
Great service with a cozy vibe room. We even had a farewell gift after leaving the place. The hotel is near 7-11 and Pratunam market, which saved me a lot of time finding food to eat. Will come back if I stay in Bangkok in the future.
Tyler
10.0
/ 10
Everything was great staff was so nice and rooms were very clean. Loacted on a busy street but still easy to find a grab to take you places!
Florante
10.0
/ 10
Excellent service. AGM Mr. Chunn was very efficient, dependable, helpful and goes above and beyond his duties. All other staff like Lindsey and Ismael are efficient and helpful as well. Room is clean and bed is comfortable. Hotel is near the night street market shopping area. With rows of massage providers to choose from. Highly recommended. ⭐️⭐️⭐️⭐️⭐️
Suk B
10.0
/ 10
Friendly and helpful staff. The beds are comfy and the A/C is running well and cool. We like the daily complimentary four bottles of water, snacks and welcome drink coupons at the cutest coffee shop on the second floor. Thank you so much .
In the Area
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71 Soi Somprasong 3,Phaya Thai Road.,, Pratunam, Ratchathewi, Bangkok, Thailand, 10400

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at City Park Hotel Bangkok Pratunam by PCL is a good choice when you are visiting Pratunam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around City Park Hotel Bangkok Pratunam by PCL

71 Soi Somprasong 3,Phaya Thai Road.,, Pratunam, Ratchathewi, Bangkok, Thailand, 10400
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Location


Staying at City Park Hotel Bangkok Pratunam by PCL is a good choice when you are visiting Pratunam.

About City Park Hotel Bangkok Pratunam by PCL

For you, travelers who wish to travel comfortably on a budget, City Park Hotel Bangkok Pratunam by PCL is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at City Park Hotel Bangkok Pratunam by PCL will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, City Park Hotel Bangkok Pratunam by PCL provides a pleasant accommodation for your stay.

From business event to corporate gathering, City Park Hotel Bangkok Pratunam by PCL provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at City Park Hotel Bangkok Pratunam by PCL is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at City Park Hotel Bangkok Pratunam by PCL.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

City Park Hotel Bangkok Pratunam by PCL is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, City Park Hotel Bangkok Pratunam by PCL is the right place to stay.

All facilities in City Park Hotel Bangkok Pratunam by PCL

Bar, Cafe and Lounge City Park Hotel Bangkok Pratunam by PCL
Bar, Cafe and Lounge
Lobby City Park Hotel Bangkok Pratunam by PCL
Lobby
Exterior City Park Hotel Bangkok Pratunam by PCL
Exterior
Bedroom City Park Hotel Bangkok Pratunam by PCL
Bedroom
Others City Park Hotel Bangkok Pratunam by PCL
Others

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Elevator
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Non-smoking room

Food and Drinks

  • Cafe

Things to Do

  • Massage

Connectivity

  • Free WiFi

Accommodation Policy & General Information in City Park Hotel Bangkok Pratunam by PCL

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at City Park Hotel Bangkok Pratunam by PCL
68
Number of floors in City Park Hotel Bangkok Pratunam by PCL
6
Another facilities in City Park Hotel Bangkok Pratunam by PCL
ATM/Banking, Beauty salon, Grocery, Hair salon, Shops

Frequently asked questions about City Park Hotel Bangkok Pratunam by PCL

What are available facilities at City Park Hotel Bangkok Pratunam by PCL?
There are top facilites at City Park Hotel Bangkok Pratunam by PCL such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at City Park Hotel Bangkok Pratunam by PCL?
The standard check-in time at City Park Hotel Bangkok Pratunam by PCL is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of City Park Hotel Bangkok Pratunam by PCL?
City Park Hotel Bangkok Pratunam by PCL has a 3.0-star rating.
How many floors does City Park Hotel Bangkok Pratunam by PCL have?
City Park Hotel Bangkok Pratunam by PCL has 6.
How many rooms are available at City Park Hotel Bangkok Pratunam by PCL?
City Park Hotel Bangkok Pratunam by PCL has 68.
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City Park Hotel Bangkok Pratunam by PCL reviews and ratings

9.0
Exceptional
From 127 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

9.2

Service and Facilites

9.1

People often mention about City Park Hotel Bangkok Pratunam by PCL
All
Staff Friendliness (17)
Surroundings (13)
Family Friendly (13)
Wifi (13)
Room Space (13)
Bedroom (13)
Distance to City Center (12)
Check-in/out Time (12)
Ambiance (12)
Accessibility (11)
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Traveller Reviews City Park Hotel Bangkok Pratunam by PCL

Number of reviews per page
20
40
Customer reviews
Asteria S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is clean, close to the shopping center, the staff is friendly.
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Accommodation's Reply
10 Dec 2025
Dear Asteria S., Many thanks for taking for sharing your feedback and We were delighted to hosting you during your stay in City Park Hotel Bangkok Pratunam. It was truly a pleasure to serve you. We appreciate your honest feedback your comments have been shared with the hotel team as critical way of understanding how we can continue to deliver exceptional service to the guests. Thank you for staying with us and we hope you choose to create more memories with us whenever your travels bring you back to Bangkok. Best Regards, Sopheap S. Assistant Operations Manager
m***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very comfortable and super strategic. The hotel is clean. This is my second stay here.
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Accommodation's Reply
27 Nov 2025
Dear Guest, Many thanks for your comments regarding to our services during your stay at City Park Hotel Bangkok Pratunam. We appreciate very much for taking time to review and inform your value thoughts. We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam. Best Regards, Sopheap S. Assistant Operations Manager
Sri Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Guys, you should stay here, it's super comfortable. Great price, great service, and very close to an ATM, yes, a cafe in front of the hotel, a massage parlor in front of the hotel, and halal food nearby. It's great for us, who are new to Thailand 🥰😍🫶🏻
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1 people find it helpful
Accommodation's Reply
25 Nov 2025
Dear Sri Y, Thank you so much for your recent stay in the City Park Hotel Bangkok Pratunam and for sharing great feedback regarding our hotel for other travelers. I have passed on your review to my staff with my appreciation. I am sure that your kind word will definitely be a motivation for them. Please do let us know should your travel brings you to Bangkok again. We’re looking forward to welcome you for another wonderful stay. Best Regards, Sopheap S. Assistant Operations Manager
S***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The location is excellent, close to the market but not in a noisy area. The downside is that this hotel is not wheelchair and stroller friendly. Entering the main door requires descending stairs, so bringing a child in a stroller or someone using a wheelchair will be very difficult. If you bring luggage, the staff will definitely help you. The staff are very kind and friendly, although mostly male.
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear My Happy Guest, Many thanks for taking for sharing your feedback and It was truly a pleasure to serve you. We appreciate your honest feedback your comments have been shared with the hotel team as critical way of understanding how we can continue to deliver exceptional service to the guests. We're accepting your comments for real (The stair in front of the hotel) and please accept our apologizes, this case our management making plan to renovate it. Thank you for staying with us and we hope you choose to create more memories with us whenever your travels bring you back to Bangkok. Best Regards, Sopheap S. Assistant Operations Manager
Frenita C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Nice, clean hotel, close to Pratunam Market.
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Accommodation's Reply
29 Sep 2025
Dear Frenita C, thank you very much for sharing your positive feedback. We are pleased to know that you appreciated our clean hotel and convenient location near Pratunam Market. It would be our great pleasure to welcome you back again in the near future. Best regards, Supachai J. (Lindsay) Front Office Supervisor
novia
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel is very clean,staff also kind,i was here 6days,n last year also same hotel,so every i come to bkk always stay in city park hotel,thank you so much ❤️💕💕❤️💕💕❤️💕
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Accommodation's Reply
23 Sep 2025
Dear Novia, Thank you so much for your wonderful review and for choosing to stay with us again. We are truly delighted to hear that you enjoyed your stay and appreciated our clean rooms and kind staff. It means so much to us that you continue to make our hotel your home whenever you visit Bangkok. We look forward to welcoming you back for many more stays in the future. 💕 Warm regards, Supachai J. (Lindsay) Front Office Supervisor
h***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 15 week(s) ago
The room is a bit narrow, and the roof is short, the bathroom is locked by itself, drinking water is limited to 2 per day. If you ask for more, the male receptionist in the morning will not let you, and the wifi cannot be used if it is already CO time...
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Accommodation's Reply
09 Sep 2025
Dear Guest, Thanks for sharing your feedback and please accept our apologizes that experience didn’t match your expectations, have shared your feedback with our management team for action plan. At City Park Hotel Bangkok Pratunam, we take guest’s satisfaction very seriously and thank you again for taking the time to let us know about this case. We look forward to the opportunity to welcome you again with another wonderful experience. Best Regards, Sopheap S. Assistant Operations Manag
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
I really enjoyed my stay at City Park Hotel. The ambiance was great, the hotel staff were friendly and helpful. The location is also strategic, near Pratunam Market 👍
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Accommodation's Reply
06 Sep 2025
Dear My Beloved Guest, What a wonderful comments and top rating! Greetings from the City Park Hotel Bangkok Pratunam and thank you so much for your comments regarding the staffs, services and location while your recent stay with us. We appreciate very much for taking time to review and inform your value thoughts. We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam Best Regards, Sopheap S. Assistant Operations Manager
T***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Everything ok. But the room has many baby cockroaches. Should pay attention.
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Accommodation's Reply
08 Sep 2025
Dear Guest, Thank you for taking time to share detailed feedback. We regret to hear about the cockroaches in your room, please accept our apologies and kindly be informed that we have shared your feedback with Housekeeper Manager for immediate action plan. At City Park Hotel Bangkok Pratunam, we take guest’s satisfaction very seriously. One again thank you for you let me know,I inspects seriously. We hop and ook forward to the opportunity to welcome you again with another wonderful stay. Best Regards, Sopheap S. Assistant Operations Manager
LE THI X.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel is very clean, friendly staff. Especially near Pratunam market, convenient for transportation, travel, and eating.
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Accommodation's Reply
04 Sep 2025
Dear Le Thi X, Thank you so much for providing us on top rating It was our pleasure to hear about your reviews. We were so grateful to having you with us on your stay. On behalf of all staff at City Park Hotel Bangkok Pratunam, we would like to say thank you so much again. We hope to welcome you back at City Park Hotel Pratunam Bangkok with another wonderful stay. Best Regards, Sopheap S. Assistant Operations Manager
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very clean and good location. I will surely book again here
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Valued Guest, Thank you very much for your wonderful feedback and perfect scores! We are delighted to hear that you enjoyed your stay, especially our service and cleanliness. Your kind words truly encourage our team. We look forward to welcoming you back again soon! Best Regards, Supachai J. ( Lindsay ) Front Office Supervisor
k***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Was a great experience to stay in this hotel, very strategic location close to busy area in Pratunam. The staff is very helpful and cheerful. Maybe will stay in this hotel again when back to Bangkok.
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Accommodation's Reply
24 Aug 2025
Dear My Beloved Guest, What a wonderful comments and top rating! Thank you so much for your comments regarding the staffs, services and location during your recent stay at City Park Hotel Bangkok Pratunam. We appreciate very much for taking time to review and inform your value thoughts. We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam with another wonderful experience. Best Regards, Sopheap S. Assistant Operations Manager
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Great service with a cozy vibe room. We even had a farewell gift after leaving the place. The hotel is near 7-11 and Pratunam market, which saved me a lot of time finding food to eat. Will come back if I stay in Bangkok in the future.
1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear My Beloved Guest, What a wonderful comments and top rating! Greetings from the City Park Hotel Bangkok Pratunam and thank you so much for your comments regarding the hotel sevices and location during your recent stay at City Park Hotel Bangkok Pratunam. We appreciate very much for taking time to review and inform your value thoughts. We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam. Best Regards, Sopheap S. Assistant Operations Manager
Ngọc M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
friendly and enthusiastic staff
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Accommodation's Reply
04 Aug 2025
Dear Ngoc M., Thank you very much for your kind review and for taking the time to share your experience with us. We are truly delighted to hear that you appreciated the friendliness and enthusiasm of our staff. Your positive feedback means a lot to our team and motivates us to continue delivering the best possible service to all our guests. We hope to have the pleasure of welcoming you back in the near future. Best Regards, Supachai J. ( Lindsay ) Front Office Supervisor
Farah A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
From the moment I arrived, my stay was nothing short of delightful. During my visit, I found the entire experience to be comfortable and memorable with excellent service. The hotel boasts a serene ambiance with tastefully decorated interiors and well-maintained facilities. The staff were exceptionally attentive and friendly, always ready to help with a smile. Their prompt assistance and genuine warmth made me feel truly welcomed. Considering the quality of service and amenities, the price was very reasonable and offered excellent value for money. Conveniently located near key attractions (Pratunam), the hotel made exploring the city effortless and enjoyable.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Farah, Thank you very much for your wonderful review and for choosing to stay with us. We’re delighted to hear that your experience was comfortable, memorable, and that you appreciated our service, ambiance, and location. Your kind words about our staff’s attentiveness and warmth mean a lot to us, We’ll be sure to share your compliments with the team. It was a pleasure having you as our guest, and we truly hope to welcome you back again in the near future! Warm regards, Supachai J. ( Lindsay ) Front Office Supervisor City Park Hotel Bangkok Pratunam by PCL.
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
The room is clean, the best is the adjacent room with a separate door outside, suitable for families to live together, convenient to come and go. If there is a chance, I will come back here.
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Accommodation's Reply
24 Jul 2025
Dear our lovely guest, Thank you very much for your kind review. We’re delighted to hear that you enjoyed your stay and found our room setup convenient for families. Your feedback means a lot to us and helps other travelers too. We look forward to welcoming you again! Best Regards, Supachai J. ( Lindsay ) Front Office Supervisor
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The location is quite strategic with Pratunam Market, friendly service from the staff. I stayed on the 21st - 22nd on the 6th floor and I felt that the hotel corridor smelled unpleasant, like the smell of a dead rat. From the 24th - 26th, I returned and got a room on the 5th/4th floor, I forgot, but my wife found 3 baby cockroaches: 1 under the table near the bed, 1 under the curtain, and 1 near the entrance door. I was quite disappointed but I still felt it was okay because of the friendly staff who did not make excuses, but I requested to change rooms and I was eventually moved. I also accidentally broke 1 glass bottle of mineral water and I apologized and replaced it with 50 baht.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologize for the unpleasant smell you encountered during your stay and for the unexpected cleanliness issues in your room. This is certainly not the standard we strive to maintain, and we have immediately addressed these concerns with our housekeeping and maintenance teams to ensure they do not happen again. We are, however, grateful for your kind words about our staff. It is always our goal to assist guests promptly and professionally, and we’re glad to hear our team was able to support you with a room change. Regarding the broken glass bottle, we appreciate your honesty and responsibility—thank you for letting us know and taking care of it. Your feedback is very valuable to us, and we hope to have the opportunity to welcome you again for a more comfortable stay. Warm regards, Supachai J. (Lindsay) Front Office Supervisor City Park Hotel Bangkok Pratunam by PCL.
B***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
Great and helpful hospitality. Ms. Linsai and Mr. Staff in front office 👍👍👍👍👍👍
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Accommodation's Reply
16 Jun 2025
Dear My Beloved Guest B***A, What a wonderful comments and high rating! Thank you so much for your reviews and comments regarding to my staffs during your recent stay at City Park Hotel Bangkok Pratunam. We appreciate very much for taking time to review and inform your value thoughts. We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam with another experience. Best Regards, Sopheap S. Assistant Operations Manager
Devi H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Arrived before check in time, our room happened to be empty so we could immediately store our suitcases in the room 🩷. Check out was also allowed to be a little late because we prayed first, best.
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Accommodation's Reply
27 May 2025
Dear Ms. Devi H, Thank you so much for your recent stay with us in the City Park Hotel Bangkok Pratunam and sharing such great feedback. It is truly grateful to receive such great comment from valued guest that you appreciated our services. I have passed on your compliments to my staffs with my appreciation. I am sure that your kind word will definitely be a motivation for them. We’re looking forward to welcome you for another wonderful stay. Best Regards, Sopheap S. Assistant Operations Manager
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
My best experience. Clean hotel and distance in city center.
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Accommodation's Reply
26 May 2025
Dear Happy Guest, Greetings from the City Park Hotel Bangkok Pratunam and We were delighted to hosting you during your recent stay in Bangkok. It was our pleasure to hear about your reviews. We were so grateful to having you with us on your visit. On behalf of all staff at City Park Hotel Bangkok Pratunam, we would like to say thank you so much. We hope to welcome you back with another wonderful experience. Best Regards, Sopheap S. Assistant Operations Manager
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Lobby 4 City Park Hotel Bangkok Pratunam by PCL

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 127 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

9.2

Service and Facilites

9.1

People often mention about City Park Hotel Bangkok Pratunam by PCL
All
Staff Friendliness (17)
Surroundings (13)
Family Friendly (13)
Wifi (13)
Room Space (13)
Bedroom (13)
Distance to City Center (12)
Check-in/out Time (12)
Ambiance (12)
Accessibility (11)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews City Park Hotel Bangkok Pratunam by PCL

Number of reviews per page
20
40
Customer reviews
Asteria S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is clean, close to the shopping center, the staff is friendly.
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Accommodation's Reply
10 Dec 2025
Dear Asteria S., Many thanks for taking for sharing your feedback and We were delighted to hosting you during your stay in City Park Hotel Bangkok Pratunam. It was truly a pleasure to serve you. We appreciate your honest feedback your comments have been shared with the hotel team as critical way of understanding how we can continue to deliver exceptional service to the guests. Thank you for staying with us and we hope you choose to create more memories with us whenever your travels bring you back to Bangkok. Best Regards, Sopheap S. Assistant Operations Manager
m***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very comfortable and super strategic. The hotel is clean. This is my second stay here.
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Accommodation's Reply
27 Nov 2025
Dear Guest, Many thanks for your comments regarding to our services during your stay at City Park Hotel Bangkok Pratunam. We appreciate very much for taking time to review and inform your value thoughts. We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam. Best Regards, Sopheap S. Assistant Operations Manager
Sri Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Guys, you should stay here, it's super comfortable. Great price, great service, and very close to an ATM, yes, a cafe in front of the hotel, a massage parlor in front of the hotel, and halal food nearby. It's great for us, who are new to Thailand 🥰😍🫶🏻
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1 people find it helpful
Accommodation's Reply
25 Nov 2025
Dear Sri Y, Thank you so much for your recent stay in the City Park Hotel Bangkok Pratunam and for sharing great feedback regarding our hotel for other travelers. I have passed on your review to my staff with my appreciation. I am sure that your kind word will definitely be a motivation for them. Please do let us know should your travel brings you to Bangkok again. We’re looking forward to welcome you for another wonderful stay. Best Regards, Sopheap S. Assistant Operations Manager
S***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The location is excellent, close to the market but not in a noisy area. The downside is that this hotel is not wheelchair and stroller friendly. Entering the main door requires descending stairs, so bringing a child in a stroller or someone using a wheelchair will be very difficult. If you bring luggage, the staff will definitely help you. The staff are very kind and friendly, although mostly male.
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear My Happy Guest, Many thanks for taking for sharing your feedback and It was truly a pleasure to serve you. We appreciate your honest feedback your comments have been shared with the hotel team as critical way of understanding how we can continue to deliver exceptional service to the guests. We're accepting your comments for real (The stair in front of the hotel) and please accept our apologizes, this case our management making plan to renovate it. Thank you for staying with us and we hope you choose to create more memories with us whenever your travels bring you back to Bangkok. Best Regards, Sopheap S. Assistant Operations Manager
Frenita C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Nice, clean hotel, close to Pratunam Market.
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Accommodation's Reply
29 Sep 2025
Dear Frenita C, thank you very much for sharing your positive feedback. We are pleased to know that you appreciated our clean hotel and convenient location near Pratunam Market. It would be our great pleasure to welcome you back again in the near future. Best regards, Supachai J. (Lindsay) Front Office Supervisor
novia
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel is very clean,staff also kind,i was here 6days,n last year also same hotel,so every i come to bkk always stay in city park hotel,thank you so much ❤️💕💕❤️💕💕❤️💕
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Accommodation's Reply
23 Sep 2025
Dear Novia, Thank you so much for your wonderful review and for choosing to stay with us again. We are truly delighted to hear that you enjoyed your stay and appreciated our clean rooms and kind staff. It means so much to us that you continue to make our hotel your home whenever you visit Bangkok. We look forward to welcoming you back for many more stays in the future. 💕 Warm regards, Supachai J. (Lindsay) Front Office Supervisor
h***a
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Leisure
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6.8
/10
Reviewed 15 week(s) ago
The room is a bit narrow, and the roof is short, the bathroom is locked by itself, drinking water is limited to 2 per day. If you ask for more, the male receptionist in the morning will not let you, and the wifi cannot be used if it is already CO time...
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Accommodation's Reply
09 Sep 2025
Dear Guest, Thanks for sharing your feedback and please accept our apologizes that experience didn’t match your expectations, have shared your feedback with our management team for action plan. At City Park Hotel Bangkok Pratunam, we take guest’s satisfaction very seriously and thank you again for taking the time to let us know about this case. We look forward to the opportunity to welcome you again with another wonderful experience. Best Regards, Sopheap S. Assistant Operations Manag
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
I really enjoyed my stay at City Park Hotel. The ambiance was great, the hotel staff were friendly and helpful. The location is also strategic, near Pratunam Market 👍
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Accommodation's Reply
06 Sep 2025
Dear My Beloved Guest, What a wonderful comments and top rating! Greetings from the City Park Hotel Bangkok Pratunam and thank you so much for your comments regarding the staffs, services and location while your recent stay with us. We appreciate very much for taking time to review and inform your value thoughts. We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam Best Regards, Sopheap S. Assistant Operations Manager
T***y
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10.0
/10
Reviewed 15 week(s) ago
Everything ok. But the room has many baby cockroaches. Should pay attention.
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Accommodation's Reply
08 Sep 2025
Dear Guest, Thank you for taking time to share detailed feedback. We regret to hear about the cockroaches in your room, please accept our apologies and kindly be informed that we have shared your feedback with Housekeeper Manager for immediate action plan. At City Park Hotel Bangkok Pratunam, we take guest’s satisfaction very seriously. One again thank you for you let me know,I inspects seriously. We hop and ook forward to the opportunity to welcome you again with another wonderful stay. Best Regards, Sopheap S. Assistant Operations Manager
LE THI X.
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10.0
/10
Reviewed 15 week(s) ago
The hotel is very clean, friendly staff. Especially near Pratunam market, convenient for transportation, travel, and eating.
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Accommodation's Reply
04 Sep 2025
Dear Le Thi X, Thank you so much for providing us on top rating It was our pleasure to hear about your reviews. We were so grateful to having you with us on your stay. On behalf of all staff at City Park Hotel Bangkok Pratunam, we would like to say thank you so much again. We hope to welcome you back at City Park Hotel Pratunam Bangkok with another wonderful stay. Best Regards, Sopheap S. Assistant Operations Manager
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very clean and good location. I will surely book again here
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Valued Guest, Thank you very much for your wonderful feedback and perfect scores! We are delighted to hear that you enjoyed your stay, especially our service and cleanliness. Your kind words truly encourage our team. We look forward to welcoming you back again soon! Best Regards, Supachai J. ( Lindsay ) Front Office Supervisor
k***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Was a great experience to stay in this hotel, very strategic location close to busy area in Pratunam. The staff is very helpful and cheerful. Maybe will stay in this hotel again when back to Bangkok.
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Accommodation's Reply
24 Aug 2025
Dear My Beloved Guest, What a wonderful comments and top rating! Thank you so much for your comments regarding the staffs, services and location during your recent stay at City Park Hotel Bangkok Pratunam. We appreciate very much for taking time to review and inform your value thoughts. We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam with another wonderful experience. Best Regards, Sopheap S. Assistant Operations Manager
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Great service with a cozy vibe room. We even had a farewell gift after leaving the place. The hotel is near 7-11 and Pratunam market, which saved me a lot of time finding food to eat. Will come back if I stay in Bangkok in the future.
1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear My Beloved Guest, What a wonderful comments and top rating! Greetings from the City Park Hotel Bangkok Pratunam and thank you so much for your comments regarding the hotel sevices and location during your recent stay at City Park Hotel Bangkok Pratunam. We appreciate very much for taking time to review and inform your value thoughts. We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam. Best Regards, Sopheap S. Assistant Operations Manager
Ngọc M.
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9.1
/10
Reviewed 20 week(s) ago
friendly and enthusiastic staff
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Accommodation's Reply
04 Aug 2025
Dear Ngoc M., Thank you very much for your kind review and for taking the time to share your experience with us. We are truly delighted to hear that you appreciated the friendliness and enthusiasm of our staff. Your positive feedback means a lot to our team and motivates us to continue delivering the best possible service to all our guests. We hope to have the pleasure of welcoming you back in the near future. Best Regards, Supachai J. ( Lindsay ) Front Office Supervisor
Farah A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
From the moment I arrived, my stay was nothing short of delightful. During my visit, I found the entire experience to be comfortable and memorable with excellent service. The hotel boasts a serene ambiance with tastefully decorated interiors and well-maintained facilities. The staff were exceptionally attentive and friendly, always ready to help with a smile. Their prompt assistance and genuine warmth made me feel truly welcomed. Considering the quality of service and amenities, the price was very reasonable and offered excellent value for money. Conveniently located near key attractions (Pratunam), the hotel made exploring the city effortless and enjoyable.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Farah, Thank you very much for your wonderful review and for choosing to stay with us. We’re delighted to hear that your experience was comfortable, memorable, and that you appreciated our service, ambiance, and location. Your kind words about our staff’s attentiveness and warmth mean a lot to us, We’ll be sure to share your compliments with the team. It was a pleasure having you as our guest, and we truly hope to welcome you back again in the near future! Warm regards, Supachai J. ( Lindsay ) Front Office Supervisor City Park Hotel Bangkok Pratunam by PCL.
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
The room is clean, the best is the adjacent room with a separate door outside, suitable for families to live together, convenient to come and go. If there is a chance, I will come back here.
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Accommodation's Reply
24 Jul 2025
Dear our lovely guest, Thank you very much for your kind review. We’re delighted to hear that you enjoyed your stay and found our room setup convenient for families. Your feedback means a lot to us and helps other travelers too. We look forward to welcoming you again! Best Regards, Supachai J. ( Lindsay ) Front Office Supervisor
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The location is quite strategic with Pratunam Market, friendly service from the staff. I stayed on the 21st - 22nd on the 6th floor and I felt that the hotel corridor smelled unpleasant, like the smell of a dead rat. From the 24th - 26th, I returned and got a room on the 5th/4th floor, I forgot, but my wife found 3 baby cockroaches: 1 under the table near the bed, 1 under the curtain, and 1 near the entrance door. I was quite disappointed but I still felt it was okay because of the friendly staff who did not make excuses, but I requested to change rooms and I was eventually moved. I also accidentally broke 1 glass bottle of mineral water and I apologized and replaced it with 50 baht.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologize for the unpleasant smell you encountered during your stay and for the unexpected cleanliness issues in your room. This is certainly not the standard we strive to maintain, and we have immediately addressed these concerns with our housekeeping and maintenance teams to ensure they do not happen again. We are, however, grateful for your kind words about our staff. It is always our goal to assist guests promptly and professionally, and we’re glad to hear our team was able to support you with a room change. Regarding the broken glass bottle, we appreciate your honesty and responsibility—thank you for letting us know and taking care of it. Your feedback is very valuable to us, and we hope to have the opportunity to welcome you again for a more comfortable stay. Warm regards, Supachai J. (Lindsay) Front Office Supervisor City Park Hotel Bangkok Pratunam by PCL.
B***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
Great and helpful hospitality. Ms. Linsai and Mr. Staff in front office 👍👍👍👍👍👍
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Accommodation's Reply
16 Jun 2025
Dear My Beloved Guest B***A, What a wonderful comments and high rating! Thank you so much for your reviews and comments regarding to my staffs during your recent stay at City Park Hotel Bangkok Pratunam. We appreciate very much for taking time to review and inform your value thoughts. We look forward to the opportunity to welcome you again at City Park Hotel Bangkok Pratunam with another experience. Best Regards, Sopheap S. Assistant Operations Manager
Devi H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Arrived before check in time, our room happened to be empty so we could immediately store our suitcases in the room 🩷. Check out was also allowed to be a little late because we prayed first, best.
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3 people find it helpful
Accommodation's Reply
27 May 2025
Dear Ms. Devi H, Thank you so much for your recent stay with us in the City Park Hotel Bangkok Pratunam and sharing such great feedback. It is truly grateful to receive such great comment from valued guest that you appreciated our services. I have passed on your compliments to my staffs with my appreciation. I am sure that your kind word will definitely be a motivation for them. We’re looking forward to welcome you for another wonderful stay. Best Regards, Sopheap S. Assistant Operations Manager
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
My best experience. Clean hotel and distance in city center.
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Accommodation's Reply
26 May 2025
Dear Happy Guest, Greetings from the City Park Hotel Bangkok Pratunam and We were delighted to hosting you during your recent stay in Bangkok. It was our pleasure to hear about your reviews. We were so grateful to having you with us on your visit. On behalf of all staff at City Park Hotel Bangkok Pratunam, we would like to say thank you so much. We hope to welcome you back with another wonderful experience. Best Regards, Sopheap S. Assistant Operations Manager
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