The staffs are helpful and friendly. The room is clean and enough for 3 of us. The location is near the market and easy to access. The service is great too. Overall it's recommended to stay here.

We are a family of three and we had a wonderful and comfortable stay at the hotel. Our family room is so huge and all overlooking a very nice view. I will recommend it to our friends.

There is no doubt... this 5 star hotel, every year when I come to Bangkok I always stay here.

Just a short walk from the shopping mall and city center. Will repeat. Thank you.

I love the location. It is excellent with Centralworld and BigC 5min away. The room is comfortable and clean. Will come back here again 😊

Perfect hotel and location. Everything was smooth and well managed. Will stay again.

It's a good experience staying in this hotel, and every year I always choose this hotel.

Booked a deluxe family room for 5 people. The kids were delighted because the room was spacious. The bed was also large. We left our suitcases there because we were leaving before check-in time. When we returned that evening, they were already neatly packed in the room. Pratunam Market was very close by. Very satisfied.

Nice hotel with clean room, friendly staff, and excellent area!

The staff was very friendly and helpful. The breakfast was very delicious and excellent quality.

We are a group of 18 people, all very happy and pleased with the hotel and its location.

Located in the shopping paradise of Pratunam, the receptionist is friendly and welcoming, and the rooms are small but comfortable. If you're going out at night, be sure to bring your key, as access to the hotel lobby is required.

Friendly staff, clean and comfortable room, and a quiet environment. The hotel is in a great location. Just outside the alley, you'll find plenty of street food vendors, massage shops, convenience stores, and other local businesses. Platinum Fashion Mall is only across the street, and there are many buses nearby, making it easy to get around Bangkok. The room is cleaned daily, with fresh towels replaced every day. The hotel provides hot water 24/7, complimentary tea and coffee, one large bottle of drinking water, a thermos for hot water that can be refilled, and basic toiletries including a toothbrush, toothpaste, soap, and shampoo. Great value for money. I would definitely stay here again! ⭐⭐⭐⭐⭐

We had a very comfortable stay at this hotel. The staff were friendly and helpful, especially Mr. Sunny, who was incredibly helpful when we were confused because our rental car had not arrived. He took the initiative to contact the driver for us. Excellent service!

All is good. I want to highlight the great laundry services, which they did ahead of time with excellent quality. One of the greatest points is when the laundry takes care of details such as replacing missing buttons. It is the result of detail and high-quality control. Thank you, surely Novotel is my first option because of this.

I had a wonderful stay at this hotel and would highly recommend it for anyone visiting Bangkok. The location is excellent, just a short distance from Pratunam Market, making shopping and exploring very convenient. The hotel offers outstanding value with complimentary breakfast and dinner, both with good variety and great taste. One of the unique highlights was the free traditional Thai dress photoshoot, which made the experience even more memorable. The buggy car shuttle service was also very helpful for getting around comfortably. The room was spacious, clean, quiet, and well-maintained, while the staff were exceptionally friendly and attentive throughout the stay. Overall, the combination of excellent facilities, thoughtful extras, and warm hospitality made this a fantastic stay, and I would definitely return on my next trip to Bangkok.

I'd give this 11 out of 10. It really hit beyond expectation. The hotel is well maintained even though it is snugged on the inside of the building. There are 2 types of stays, one is villa, the other is space. The villa is more on wellness around the area. Massage parlours are everywhere for villa, making it convenient for anyone who needs to relax. For space, it is more for shopping near the market. Walking distance to everything. No regrets for one group staying in villa and the other at space as there is free buggy shuttle service for the 2 areas and also to go to the nearby mall and market! Seriously, no regrets. It's highly recommended!

Love hotel location, amenities, and affordability. I am a regular client here. It’s good for family vacation. Nice pool and kids club. Easy access to BTS, Central World, Siam Paragon, and Lumpini Park! Most importantly, 7-11 is located just 10 meters away!

The staff was really helpful, friendly, and good. The location was really awesome, near Central World Mall was a plus point!

Very nice hotel and very friendly receptionist named Mike... Thank you so much for all...

In the heart of the city, the hotel is clean and comfortable, and the staff are lovely.