Melia Koh Samui

Resorts
9.2
/10
Exceptional
232 reviews

What Guests Say About Their Stay

Alisa

10.0
/ 10
I loved everything about this hotel. It’s a beautiful beachfront property but also has a stunning pool with swim up rooms or little channels you can swim in. We upgraded to one of the boat suites and it was amazing. Well worth it! The staff are also very friendly and attentive. I highly recommend this hotel. Book it! You won’t be disappointed.

Lisa-Ann

10.0
/ 10
This hotel is awesome! Pools and grounds are superb, right on the beach, beautiful rooms, great breakfast - cannot fault it here! Everything at your doorstep too.

Jodie

10.0
/ 10
Great staff, beautiful resort with amazing pool and beach views - highly recommend
In the Area
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83 Moo5 Tambol Bophut, Bo Phut, Koh Samui, Surat Thani, Thailand, 84320

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Melia Koh Samui is located in area / city Choengmon. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Melia Koh Samui

83 Moo5 Tambol Bophut, Bo Phut, Koh Samui, Surat Thani, Thailand, 84320
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Lobby Melia Koh Samui
Exterior 2 Melia Koh Samui

Discover More About Melia Koh Samui

Discover Your Tropical Escape at Melia Koh Samui

Planning a getaway to the stunning island of Koh Samui? Look no further than the exquisite Melia Koh Samui, a premier destination offering unparalleled comfort and tropical charm. Nestled in the heart of Surat Thani, this resort provides an idyllic setting for both relaxation and adventure, making it the perfect choice for your next holiday. Room rates at Melia Koh Samui start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Melia Koh Samui Location

Melia Koh Samui is ideally situated in the picturesque Choeng Mon area of Koh Samui, a tranquil yet vibrant district known for its pristine beaches and laid-back atmosphere. Located just a short drive from Samui International Airport and approximately 15 minutes from the bustling Chaweng Beach, the resort offers the perfect balance of seclusion and accessibility. The surrounding area is a delightful blend of serene beachfront relaxation and proximity to local markets and charming eateries, reminiscent of the relaxed vibe found in areas like Port Douglas or Noosa Heads. You'll find yourself within easy reach of the island's natural beauty and cultural highlights, all while enjoying the peaceful ambiance of Choeng Mon.

Melia Koh Samui Facilities & Services

Facilities for guests at Melia Koh Samui are designed to cater to every need, ensuring a memorable and comfortable stay.
  • Swimming Pools:

    Multiple stunning swimming pools, including a dedicated family pool and an adults-only pool, perfect for a refreshing dip. Operating hours are typically from 7:00 AM to 7:00 PM, with no additional fees.
  • Kids' Club:

    A vibrant and engaging Kids' Club offering supervised activities for younger guests, ensuring they have as much fun as the adults. Open daily from 9:00 AM to 5:00 PM, free of charge.
  • Fitness Centre:

    A well-equipped fitness centre for those who wish to maintain their workout routine. Open daily from 6:00 AM to 9:00 PM, complimentary for guests.
  • The LEVEL Lounge:

    An exclusive lounge offering enhanced services and amenities for guests seeking a more refined experience. Access is typically from 7:00 AM to 10:00 PM, with specific inclusions detailed upon booking.
  • Spa & Wellness:

    Indulge in rejuvenating treatments at the on-site spa, offering a range of massages and therapies. Treatments are available from 10:00 AM to 8:00 PM, with prices varying per treatment, starting from approximately AUD $70.
  • On-site Parking:

    Complimentary on-site parking is available for guests, a convenient amenity for those arriving by car or renting one during their stay.
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is available throughout the resort.

Melia Koh Samui Room Types

A diverse range of accommodation options awaits you, ensuring the perfect fit for every traveller. The room types of Melia Koh Samui include:
  • The LEVEL Room:

    Offering stylish comfort with options for garden or sea views. These rooms are strictly non-smoking and feature a bathtub.
  • The LEVEL Suite:

    Spacious and elegantly appointed suites, providing enhanced living space and premium amenities. Available with garden or sea views, these are non-smoking rooms and include a bathtub.
  • The LEVEL Family Suite:

    Designed for families, these suites offer ample space and comfort, with garden or sea views. They are non-smoking and feature a bathtub.
  • The LEVEL Villa:

    Luxurious private villas offering the ultimate in privacy and indulgence, often with private plunge pools. These are non-smoking and include a bathtub.
Melia Koh Samui does not currently offer pet-friendly rooms.

Melia Koh Samui Dining & Restaurants

Savour a culinary journey at Melia Koh Samui, where exquisite dining experiences await.
  • The Breeza Beach Restaurant & Bar:

    Enjoy contemporary international cuisine with a focus on fresh, local ingredients. Open daily for breakfast, lunch, and dinner. Breakfast is typically served from 6:30 AM to 10:30 AM, with lunch from 12:00 PM to 3:00 PM and dinner from 6:00 PM to 10:30 PM. Estimated price per person for dinner is around AUD $40-$60.
  • Koko Kitchen:

    Offering a relaxed atmosphere and a menu featuring a blend of Asian and Western dishes. Open daily from 11:00 AM to 10:00 PM. Estimated price per person is around AUD $30-$50.
  • The Lounge:

    A sophisticated spot for pre-dinner drinks or a nightcap, offering a selection of cocktails and light snacks. Open daily from 11:00 AM to 11:00 PM.

Melia Koh Samui Nearby Attractions and Activities

Explore the wonders of Koh Samui with these popular nearby attractions:
  • Choeng Mon Beach:

    Just a stone's throw away, this beautiful beach offers calm waters and soft sand, perfect for swimming and sunbathing.
  • Big Buddha Temple (Wat Phra Yai):

    A prominent landmark featuring a magnificent 12-meter-high golden Buddha statue, offering panoramic views.
  • Fisherman's Village Bophut:

    A charming area with a vibrant atmosphere, featuring boutique shops, diverse restaurants, and a lively Friday night market.
  • Samui Aquarium & Tiger Zoo:

    An engaging attraction for families, showcasing a variety of marine life and exotic animals.
  • Na Muang Waterfalls:

    Two stunning natural waterfalls set amidst lush jungle, offering a refreshing escape and picturesque scenery.
If you are looking for other activities around Melia Koh Samui, check out the best deals on Traveloka: Recommended activities in Koh Samui!

How to Get to Melia Koh Samui from the Airport

Getting to Melia Koh Samui from Samui International Airport (USM) is straightforward and convenient. The airport is located approximately 10-15 minutes away from the resort.
  • Hotel Private Transfer:

    The most seamless option is to pre-book the Melia Koh Samui airport transfer service directly through the hotel. This ensures a comfortable and direct journey to your accommodation. The estimated cost for this service is around AUD $30-$50, depending on the vehicle type.
  • Airport Taxis:

    Metered taxis are readily available at the airport. The journey to Melia Koh Samui typically costs between AUD $20-$30, with the fare subject to traffic conditions.
  • Ride-hailing Services:

    You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the resort. Prices are comparable to taxis.
  • Pre-booked Airport Transfer Services:

    For those who prefer to arrange transport in advance, various airport transfer services can be booked online. These services offer a reliable and comfortable way to start your holiday.
The Melia Koh Samui airport transfer service is highly recommended for a stress-free arrival.

Summary of Why You Should Choose to Stay at Melia Koh Samui

Melia Koh Samui stands out as an exceptional choice for your island escape, offering a perfect blend of luxury, comfort, and tropical beauty. With its prime location, world-class facilities, and exquisite dining options, it promises an unforgettable experience.
  • Prime Location:

    Situated in the serene Choeng Mon area, offering easy access to beaches and local attractions.
  • Luxurious Accommodation:

    A range of beautifully appointed rooms and suites designed for ultimate comfort.
  • Exceptional Facilities:

    From stunning pools to a dedicated kids' club and a rejuvenating spa, there's something for everyone.
  • Diverse Dining:

    Enjoy a variety of culinary delights at the resort's on-site restaurants and bars.
  • Outstanding Service:

    Experience warm hospitality and attentive service that embodies the spirit of Thai charm.
Discover the best Room availability at Melia Koh Samui and start planning your dream holiday. For seamless Booking Melia Koh Samui, visit Traveloka. You can also Book budget hotels in Surat Thani and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Melia Koh Samui

Bar, Cafe and Lounge Melia Koh Samui
Bar, Cafe and Lounge
Swimming Pool Melia Koh Samui
Swimming Pool
Entertainment Facility Melia Koh Samui
Entertainment Facility
Fitness Center Melia Koh Samui
Fitness Center
Functional Hall Melia Koh Samui
Functional Hall

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Dining area
  • Hot breakfast
  • Poolside bar
  • Snack bar
  • Vegetarian meal

Things to Do

  • Beach towel
  • Beach umbrella
  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa
  • Waterslide

Hotel Services

  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Terrace

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Sports and Recreations

  • Aerobics
  • Billiard
  • Fitness center
  • Table tennis

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Transportation

  • Limited parking
  • Shopping center shuttle

Business Facilities

  • Conference room
  • Meeting facilities

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Melia Koh Samui

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Koh Samui
200
Number of floors in Melia Koh Samui
3
Another facilities in Melia Koh Samui
A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast

Frequently asked questions about Melia Koh Samui

What are available facilities at Melia Koh Samui?
There are top facilites at Melia Koh Samui such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Koh Samui?
The standard check-in time at Melia Koh Samui is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Melia Koh Samui provide breakfast?
Yes, Melia Koh Samui provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Melia Koh Samui?
Melia Koh Samui has a 5.0-star rating.
How many floors does Melia Koh Samui have?
Melia Koh Samui has 3.
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Melia Koh Samui reviews and ratings

9.2
Exceptional
From 232 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Melia Koh Samui

Number of reviews per page
20
40
Top reviews
Alisa
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved everything about this hotel. It’s a beautiful beachfront property but also has a stunning pool with swim up rooms or little channels you can swim in. We upgraded to one of the boat suites and it was amazing. Well worth it! The staff are also very friendly and attentive. I highly recommend this hotel. Book it! You won’t be disappointed.
Read More
Lisa-Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is awesome! Pools and grounds are superb, right on the beach, beautiful rooms, great breakfast - cannot fault it here! Everything at your doorstep too.
Jodie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great staff, beautiful resort with amazing pool and beach views - highly recommend
Sian Tse Yan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an amazing stay at the Melia Hotel. The staff were absolutely wonderful throughout our visit. A special mention to Krog and Nay, along with many others whose names we didn’t catch. Everyone was incredibly attentive, friendly, and always happy to help, which made the whole experience feel very welcoming. The hotel itself is very clean and well maintained, modern and there are some great activities available. We particularly enjoyed the herbal compress class taught by Mui. It was a fantastic experience and something a little different that we thoroughly enjoyed. We stayed in one of the boat suites, which was beautiful, spacious, and thoughtfully designed with a lovely layout. It made the stay feel even more special. The location is excellent. It’s peaceful and quiet but not too remote like some other hotels in the area. Being right on the beach is also incredibly convenient and adds to the relaxing atmosphere. We would definitely recommend this hotel to others. The only small downside was that there weren’t quite enough chairs on the beach, but aside from that everything was excellent.
Read More
Ann-Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great, loved the pool access from our room.
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a wonderful week, the staff were magnificent (Baw, Keng & Krod to name a few). The hotel has wonderful pools & the beach is amazing to swim at & dine on! We will be back.
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was exactly how we wanted it to be. Lovely location Great room The staff were all lovely, especially Baw & Luca They are both a credut to the hotel and made our stay extra nice.
Daniela
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Didn’t feel like 5 start resort
Amarpreet
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The front desk staff are quite daft to be honest. They can’t even do the simple things right. There is a poor atmosphere in the lobby. Most of the day there is only one person around and no communication with anyone. They say just download the app and find all the info there. We found this very poor for a 5 star resort. At the pool the service is very poor to get a drink and you have to actually make an eggy to call someone over or go and get it yourself. The property itself is fine but they need to up their game.
Read More
Vladilen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was perfect. The staff were quite friendly, the rooms were amazing. Highly recommended.
Nadine
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were very nice and it was nice of the hotel to upgrade our room for our honeymoon. However, this hotel is run down. It doesn’t look like there has been much up keep of the property, it certainly does not reflect the pictures online. The breakfast buffet was very basic. There was little to no service around the pool. In the room that we stayed it the toilet always smelled very bad. I think something to do with the pipes.
Read More
Madelaine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were all so friendly and helpful! The rooms were lovely and always clean. The pools are kept beautifully with amazing views and sitting areas at both pool areas. Would definitely return to this place in a heart beat. Felt like luxury without too large prices. Had a nice little area within walking distance around it with food/massage/market places without feeling too busy or loud
Read More
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

First class resort where we spent 8 glorious nights in boat level suite #15. 5 of the 6 of these were similarly designed with a separate sitting room and outside stairs leading to a large deck. Inside are 2 TVs. No 13 is different, with no living room but a larger bathroom, 1 TV, and brighter upstairs bedroom (but 1 bedside table) leading to a smaller deck. Gorgeous grounds, beautifully designed, lovely main pool and other swimming and relaxing areas and hideaways. Boat level suites are pricey, but had easy access to the Level where breakfast is served and exotic drinks from 5:30 to 7:30 along with hors d’oeuvres. Many guests used this for “free” dinner – as did we on many nights. Suite was very spacious if not a bit dark – white walls, the plentiful lights, and small windows reminiscent of a boat helped to brighten the space. High-quality towels and bedding, comfortable bed, large bedside tables and double sinks in the bathroom. Quiet.The shower is the best I have experienced anywhere in the world. AC was quiet and worked quickly. Bedroom lights, however, did not function well; we could not turn on bedside table lights without all overhead lights going on – defeating the purpose of bedside lights! Hardworking staff were fantastic, but especially those at the Level who served us so cheerfully and well. Thank you Maya, Bell, Kim, Tamarind, Sachi, Pink, Pin and BIG love to Queen, Zena, and Keng who were delightful fun. And our fav golf cart driver, Krod. Recommended!
Read More
Belinda
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Not worth $450/nt.
Robert
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great breakfast selection, well thought out pools and right on the beach giving more options to explore
Sara
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice hotel with lovely grounds and pool, room was smart with great balcony. Straight onto beach and a few restaurants in immediate area others reachable by taxi. Lot of young families staying at property.
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff excellent and very service-oriented. Beautiful property. Many places on the property to chill. Best breakfast Buffett we’ve had our during our month-long vacation in Thailand.
Troy
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff were very friendly, rooms were clean great place for a holiday ...thankyou!
Shakita
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I want to take a moment to thank the staff first. From beginning to the end of our stay we had phenomenal conversations, service and support from the staff. They got to know my husband and I in a personal level and at one point knew us by name! They wouldn’t just check to see how our stay was going but check on us personally. I’m 1000% recommending friends and family to stay here. The people are amazing. The hotel itself was beautiful, room was cleaned quickly, breaking at Koko kitchen was always amazing. Lunch/Dinner at the beach
Read More
Michael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Service and The Level benefits are top notch (especially happy hour). Sea was lovely and warm and very accessible. Our boat suite with pool access was nice.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Melia Koh Samui

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 232 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Melia Koh Samui

Number of reviews per page
20
40
Top reviews
Alisa
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved everything about this hotel. It’s a beautiful beachfront property but also has a stunning pool with swim up rooms or little channels you can swim in. We upgraded to one of the boat suites and it was amazing. Well worth it! The staff are also very friendly and attentive. I highly recommend this hotel. Book it! You won’t be disappointed.
Read More
Lisa-Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is awesome! Pools and grounds are superb, right on the beach, beautiful rooms, great breakfast - cannot fault it here! Everything at your doorstep too.
Jodie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great staff, beautiful resort with amazing pool and beach views - highly recommend
Sian Tse Yan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an amazing stay at the Melia Hotel. The staff were absolutely wonderful throughout our visit. A special mention to Krog and Nay, along with many others whose names we didn’t catch. Everyone was incredibly attentive, friendly, and always happy to help, which made the whole experience feel very welcoming. The hotel itself is very clean and well maintained, modern and there are some great activities available. We particularly enjoyed the herbal compress class taught by Mui. It was a fantastic experience and something a little different that we thoroughly enjoyed. We stayed in one of the boat suites, which was beautiful, spacious, and thoughtfully designed with a lovely layout. It made the stay feel even more special. The location is excellent. It’s peaceful and quiet but not too remote like some other hotels in the area. Being right on the beach is also incredibly convenient and adds to the relaxing atmosphere. We would definitely recommend this hotel to others. The only small downside was that there weren’t quite enough chairs on the beach, but aside from that everything was excellent.
Read More
Ann-Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great, loved the pool access from our room.
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a wonderful week, the staff were magnificent (Baw, Keng & Krod to name a few). The hotel has wonderful pools & the beach is amazing to swim at & dine on! We will be back.
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was exactly how we wanted it to be. Lovely location Great room The staff were all lovely, especially Baw & Luca They are both a credut to the hotel and made our stay extra nice.
Daniela
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Didn’t feel like 5 start resort
Amarpreet
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The front desk staff are quite daft to be honest. They can’t even do the simple things right. There is a poor atmosphere in the lobby. Most of the day there is only one person around and no communication with anyone. They say just download the app and find all the info there. We found this very poor for a 5 star resort. At the pool the service is very poor to get a drink and you have to actually make an eggy to call someone over or go and get it yourself. The property itself is fine but they need to up their game.
Read More
Vladilen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was perfect. The staff were quite friendly, the rooms were amazing. Highly recommended.
Nadine
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were very nice and it was nice of the hotel to upgrade our room for our honeymoon. However, this hotel is run down. It doesn’t look like there has been much up keep of the property, it certainly does not reflect the pictures online. The breakfast buffet was very basic. There was little to no service around the pool. In the room that we stayed it the toilet always smelled very bad. I think something to do with the pipes.
Read More
Madelaine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were all so friendly and helpful! The rooms were lovely and always clean. The pools are kept beautifully with amazing views and sitting areas at both pool areas. Would definitely return to this place in a heart beat. Felt like luxury without too large prices. Had a nice little area within walking distance around it with food/massage/market places without feeling too busy or loud
Read More
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

First class resort where we spent 8 glorious nights in boat level suite #15. 5 of the 6 of these were similarly designed with a separate sitting room and outside stairs leading to a large deck. Inside are 2 TVs. No 13 is different, with no living room but a larger bathroom, 1 TV, and brighter upstairs bedroom (but 1 bedside table) leading to a smaller deck. Gorgeous grounds, beautifully designed, lovely main pool and other swimming and relaxing areas and hideaways. Boat level suites are pricey, but had easy access to the Level where breakfast is served and exotic drinks from 5:30 to 7:30 along with hors d’oeuvres. Many guests used this for “free” dinner – as did we on many nights. Suite was very spacious if not a bit dark – white walls, the plentiful lights, and small windows reminiscent of a boat helped to brighten the space. High-quality towels and bedding, comfortable bed, large bedside tables and double sinks in the bathroom. Quiet.The shower is the best I have experienced anywhere in the world. AC was quiet and worked quickly. Bedroom lights, however, did not function well; we could not turn on bedside table lights without all overhead lights going on – defeating the purpose of bedside lights! Hardworking staff were fantastic, but especially those at the Level who served us so cheerfully and well. Thank you Maya, Bell, Kim, Tamarind, Sachi, Pink, Pin and BIG love to Queen, Zena, and Keng who were delightful fun. And our fav golf cart driver, Krod. Recommended!
Read More
Belinda
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Not worth $450/nt.
Robert
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great breakfast selection, well thought out pools and right on the beach giving more options to explore
Sara
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice hotel with lovely grounds and pool, room was smart with great balcony. Straight onto beach and a few restaurants in immediate area others reachable by taxi. Lot of young families staying at property.
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff excellent and very service-oriented. Beautiful property. Many places on the property to chill. Best breakfast Buffett we’ve had our during our month-long vacation in Thailand.
Troy
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff were very friendly, rooms were clean great place for a holiday ...thankyou!
Shakita
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I want to take a moment to thank the staff first. From beginning to the end of our stay we had phenomenal conversations, service and support from the staff. They got to know my husband and I in a personal level and at one point knew us by name! They wouldn’t just check to see how our stay was going but check on us personally. I’m 1000% recommending friends and family to stay here. The people are amazing. The hotel itself was beautiful, room was cleaned quickly, breaking at Koko kitchen was always amazing. Lunch/Dinner at the beach
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Michael
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Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Service and The Level benefits are top notch (especially happy hour). Sea was lovely and warm and very accessible. Our boat suite with pool access was nice.
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