9.2
Exceptional
From 168 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Traveller Reviews Melia Koh Samui

Number of reviews per page
20
40
Top reviews
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First class resort where we spent 8 glorious nights in boat level suite #15. 5 of the 6 of these were similarly designed with a separate sitting room and outside stairs leading to a large deck. Inside are 2 TVs. No 13 is different, with no living room but a larger bathroom, 1 TV, and brighter upstairs bedroom (but 1 bedside table) leading to a smaller deck. Gorgeous grounds, beautifully designed, lovely main pool and other swimming and relaxing areas and hideaways. Boat level suites are pricey, but had easy access to the Level where breakfast is served and exotic drinks from 5:30 to 7:30 along with hors d’oeuvres. Many guests used this for “free” dinner – as did we on many nights. Suite was very spacious if not a bit dark – white walls, the plentiful lights, and small windows reminiscent of a boat helped to brighten the space. High-quality towels and bedding, comfortable bed, large bedside tables and double sinks in the bathroom. Quiet.The shower is the best I have experienced anywhere in the world. AC was quiet and worked quickly. Bedroom lights, however, did not function well; we could not turn on bedside table lights without all overhead lights going on – defeating the purpose of bedside lights! Hardworking staff were fantastic, but especially those at the Level who served us so cheerfully and well. Thank you Maya, Bell, Kim, Tamarind, Sachi, Pink, Pin and BIG love to Queen, Zena, and Keng who were delightful fun. And our fav golf cart driver, Krod. Recommended!
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Belinda
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Not worth $450/nt.
Robert
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great breakfast selection, well thought out pools and right on the beach giving more options to explore
Sara
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice hotel with lovely grounds and pool, room was smart with great balcony. Straight onto beach and a few restaurants in immediate area others reachable by taxi. Lot of young families staying at property.
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff excellent and very service-oriented. Beautiful property. Many places on the property to chill. Best breakfast Buffett we’ve had our during our month-long vacation in Thailand.
Troy
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were very friendly, rooms were clean great place for a holiday ...thankyou!
Shakita
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I want to take a moment to thank the staff first. From beginning to the end of our stay we had phenomenal conversations, service and support from the staff. They got to know my husband and I in a personal level and at one point knew us by name! They wouldn’t just check to see how our stay was going but check on us personally. I’m 1000% recommending friends and family to stay here. The people are amazing. The hotel itself was beautiful, room was cleaned quickly, breaking at Koko kitchen was always amazing. Lunch/Dinner at the beach
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Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Service and The Level benefits are top notch (especially happy hour). Sea was lovely and warm and very accessible. Our boat suite with pool access was nice.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Fai and Paul were excellent. Fai help organize our wedding which was held on beach. The gazebo was incredibly decorated with flowers and lights. We had dinner on the beach under the stars in gazebo. It was so beautiful. Paul helped us coordinate transportation for a 7 hour island adventure exploring the island. Kord was super helpful and attentive to help us manage our bags during our stay. Many others were so helpful. We loved the resort and will be back.
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Samantha Anne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Thank you Meliá for one of the most relaxing, scenic, welcoming holiday experiences we have ever enjoyed.
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Fabulous hotel Staff wonderful Room was great Breakfast was amazing Lazy river with bar Attended napkin art class with Mui had the best time, so funny a big thank you Especially front of house staff So polite and helpful Would 100% stay here again
Kellie
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The food was 10/10 every time! Staff was extremely friendly and helpful.
Gulcin
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Perfect hotel for honeymoon!
BIanca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The hotel was beautifully kept. Staff were friendly and very helpful. The location on a beautiful beach and many restaurants within walking distance. We absolutely loved our stay.
Marta Norma Lucchetta
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

No air conditioning while eating breakfast. The hotel is a bit of a maze. Staff is excellent! Breakfast is good. Cons: no lift.
Zachary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Perfect! Great people and excellent experience.
MANUEL
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good option
Deborah
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Mosquito bites werecan issue .. despite deetvspray citronella candles and mosquito repellant in the room.
Borislava
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Very nice hotel in the middle of a lush garden, huge lazy river pool, very nice breakfast
Nicholas
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We had a great stay at the Melia and would certainly recommend it to other travelers. Fantastic breakfast spread, good size rooms (loved the ceiling fan on the terrace) and friendly staff. Lots of restaurants along the beach for meals and drinks. Speaking of which...the one negative for me were the cocktails at the hotel, for some reason they all tasted strongly of lemon and the daiquiris were not made with real fruit. Avoid and go to any of the local beach bars instead. Top tip - The adults only area upstairs to the left of the beachside pool was never busy and provided a nice quiet view of the beach and pool.
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