Mida Grande Resort Phuket

Hotels
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7.9
/10
Pleasant
107 reviews

What Guests Say About Their Stay

Lyla

10.0
/ 10
Very nice property. Rook pool was a great place to see the sunset every night. The cat on property is cute and the lizards. The restaurant on property was great.

Anthony

10.0
/ 10
Amazing staff, very friendly and always available. Pools and gyms were nice and well kept. Would love to stay here again

Quinton

10.0
/ 10
Loved my experience here. All the pools are amazing with a great view. The staff was very friendly and greet you with Tea upon arrival. They also upgraded my room for free to accommodate my extra guest. There are shops and places to eat within walking distance. It’s also close to one of the beach clubs in Phuket if you enjoy beach clubs and a little night life. Very very clean, no problems with hot water, and they bring you new towels daily. The food was okay, was not too excited for the food but overall a great experience and I’m glad I chose this hotel.
In the Area
See Map
110/220 Moo1 Cherntalay, Surin Beach, Surin, Thalang, Phuket, Thailand, 83110

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
Mida Grande Resort Phuket is located in area / city Surin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Mida Grande Resort Phuket

110/220 Moo1 Cherntalay, Surin Beach, Surin, Thalang, Phuket, Thailand, 83110
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Lobby Mida Grande Resort Phuket
Exterior 2 Mida Grande Resort Phuket

Discover More About Mida Grande Resort Phuket

Discover the Allure of Mida Grande Resort Phuket

For Australian travellers seeking a tropical escape that blends comfort, convenience, and authentic Thai charm, Mida Grande Resort Phuket stands out as an exceptional choice. Nestled in the vibrant heart of Phuket, this resort offers a sanctuary where you can unwind and explore the wonders of this popular Thai island. Whether you're dreaming of sun-drenched beaches, delicious local cuisine, or simply a comfortable base for your adventures, Mida Grande Resort Phuket promises a memorable stay.

Location and Transport Accessibility of Mida Grande Resort Phuket

Mida Grande Resort Phuket is situated in the Thalang District, a dynamic area known for its blend of natural beauty and local culture. Located at 110/220 หมู่ 1 ตำบลเชิงทะเล หาดสุรินทร์, สุรินทร์, อำเภอถลาง, ภูเก็ต, ประเทศไทย, 83110, the resort offers a convenient base for exploring Phuket. While not directly in the bustling city centre, it provides a more tranquil setting, allowing for a peaceful retreat after a day of sightseeing. For those arriving by air, the resort is a manageable distance from Phuket International Airport, with various transport options available. The surrounding area offers a glimpse into local life, with opportunities to discover authentic Thai eateries and markets, reminiscent of the vibrant café culture and weekend markets found in Australian cities like Melbourne or Sydney.

Guest Facilities and Services at Mida Grande Resort Phuket

Guest facilities at Mida Grande Resort Phuket are designed to ensure a comfortable and hassle-free experience for all visitors. Understanding the importance of a good start to the day, the resort often features excellent breakfast options, potentially including local delights and familiar favourites, catering to diverse palates. For those who appreciate a strong coffee culture, you'll find that many Thai establishments, including resorts, offer quality brews. Essential amenities such as reliable free Wi-Fi are available, keeping you connected. A 24-hour front desk is on hand to assist with any queries or requests, providing that extra layer of security and convenience that Australian travellers value. Secure luggage storage is also typically available, allowing you to make the most of your time without being weighed down.

Room Information and Stay Experience at Mida Grande Resort Phuket

The resort offers a range of accommodation options designed to suit different needs and preferences. The room types of Mida Grande Resort Phuket are thoughtfully appointed to ensure a restful stay. Guests can expect clean, well-maintained rooms featuring comfortable bedding and effective climate control, crucial for enjoying the tropical climate. Modern amenities are integrated to provide a seamless experience, and the bathrooms are kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a comfortable and refreshing environment for every guest.

Recommended Nearby Dining and Cafes around Mida Grande Resort Phuket

Phuket is renowned for its incredible culinary scene, and Mida Grande Resort Phuket is well-positioned to allow guests to explore it. Within easy reach, you'll find a variety of local restaurants serving authentic Thai dishes, from spicy curries to fresh seafood. For those who enjoy a good brunch or a quality coffee, the surrounding areas often boast charming cafes that offer a taste of local flavours and international favourites. Exploring these local spots can be as rewarding as visiting the major attractions, offering a genuine connection to the island's vibrant food culture.

Popular Attractions and Activities near Mida Grande Resort Phuket

The Thalang District and its surroundings offer a wealth of attractions for every type of traveller. Here are some popular spots to consider:

  • Sirinat National Park:

    Explore the natural beauty of this coastal park, featuring pristine beaches and mangrove forests.
  • Wat Phra Thong:

    Visit this significant temple, famous for its partially buried Buddha statue, offering a glimpse into local Buddhist culture.
  • Mai Khao Beach:

    Known for its long, unspoiled stretch of sand, it's a perfect spot for a peaceful beach experience and sunset views.
  • Baan Tean:

    Discover this charming local village area, offering a more authentic glimpse into everyday life in Phuket.
  • Phuket Elephant Sanctuary:

    Experience ethical elephant tourism at this sanctuary dedicated to the rescue and rehabilitation of elephants.
If you are looking for other activities around Mida Grande Resort Phuket, check out the best deals on Traveloka: Recommended activities in Phuket!

How to Get to Mida Grande Resort Phuket from the Airport

Navigating your journey from Phuket International Airport to Mida Grande Resort Phuket is straightforward, with several convenient options available. Understanding how to get to Mida Grande Resort Phuket ensures a smooth start to your holiday.

  • Airport Shuttle Bus:

    These services offer a cost-effective way to reach various points on the island, from where you can take a short taxi or rideshare to the resort.
  • Public Metered Taxis:

    Readily available at the airport, these taxis offer a direct route to Mida Grande Resort Phuket. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    Popular rideshare apps provide another convenient option for a direct transfer to the resort.
For a hassle-free journey, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Mida Grande Resort Phuket

Mida Grande Resort Phuket offers a compelling combination of location, comfort, and value, making it an ideal choice for Australian travellers.

  • Prime Location:

    Situated in the accessible Thalang District, providing a balance of tranquility and proximity to attractions.
  • Comfortable Accommodation:

    Well-appointed rooms with essential amenities and effective climate control ensure a pleasant stay.
  • Convenient Services:

    A range of guest facilities, including helpful front desk support, cater to your needs.
  • Authentic Experience:

    Opportunities to explore local dining and culture are readily available.
Ready to experience the best of Phuket?

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All facilities in Mida Grande Resort Phuket

Swimming Pool Mida Grande Resort Phuket
Swimming Pool
Fitness Center Mida Grande Resort Phuket
Fitness Center
Lobby Mida Grande Resort Phuket
Lobby
Exterior Mida Grande Resort Phuket
Exterior
Bedroom Mida Grande Resort Phuket
Bedroom

Things to Do

  • Fitness center
  • Garden
  • Library
  • Outdoor pool
  • Outdoor saltwater pool

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Beach shuttle
  • Valet parking

Hotel Services

  • 24-hour Receptionist

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mida Grande Resort Phuket

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Mida Grande Resort Phuket
239
Number of floors in Mida Grande Resort Phuket
5
Another facilities in Mida Grande Resort Phuket
Fitness center, Garden, Library, Outdoor pool, Outdoor saltwater pool

Frequently asked questions about Mida Grande Resort Phuket

What are available facilities at Mida Grande Resort Phuket?
There are top facilites at Mida Grande Resort Phuket such as Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Mida Grande Resort Phuket?
The standard check-in time at Mida Grande Resort Phuket is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mida Grande Resort Phuket?
Mida Grande Resort Phuket has a 5.0-star rating.
How many floors does Mida Grande Resort Phuket have?
Mida Grande Resort Phuket has 5.
How many rooms are available at Mida Grande Resort Phuket?
Mida Grande Resort Phuket has 239.
See All

Mida Grande Resort Phuket reviews and ratings

7.8
Pleasant
From 94 reviews
Cleanliness

8.0

Room Comfort

8.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Mida Grande Resort Phuket

Number of reviews per page
20
40
Top reviews
Lyla
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice property. Rook pool was a great place to see the sunset every night. The cat on property is cute and the lizards. The restaurant on property was great.
Noshin
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Its a 3 star hotel. The staff arent friendly, the hallways are dirty. Very few amenities. Not great
Anthony
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing staff, very friendly and always available. Pools and gyms were nice and well kept. Would love to stay here again
Anthony
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Solo Travel! Hotel was amazing!! Large beautiful property.
Quinton
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Loved my experience here. All the pools are amazing with a great view. The staff was very friendly and greet you with Tea upon arrival. They also upgraded my room for free to accommodate my extra guest. There are shops and places to eat within walking distance. It’s also close to one of the beach clubs in Phuket if you enjoy beach clubs and a little night life. Very very clean, no problems with hot water, and they bring you new towels daily. The food was okay, was not too excited for the food but overall a great experience and I’m glad I chose this hotel.
Read More
NICHOLAS
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Thoroughly enjoyed my time spent here easily accessible pools, restaurants nearby cafes and walking distance to beach etc. Staff were very accomodating I cant express enough gratitude towards them. Would highly recommend and definitely would stay again.
Matea F
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent
Racheal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Staff was great. They upgraded my room which was very nice of them. Free water daily what more can you really ask for
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Amazing!! Great upgrade! We are still talking about it to all our friends and family. The porter/driver named “Run” was fabulous! We wish we had been able to tip him on our last day but sadly, he was on a shuttle bus run. Fantastic pools, great cocktails!
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

This place was amazing ..like one of the best hotelsI have been . The staff was super friendly and Run was extremely helpful and attentive to our needs of luggage and transportation...the breakfast was also great with variety of fruits and dishes..
Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Despite the initial disappointment (reception area is not welcoming at all), we had a lovely time at the hotel with a super room upgrade for our anniversary and beautiful flower /towel display on the bed (thank you). The hotel is huge, with numerous buildings set on steep hills. Each has its own pool on the roof, some smaller than others. We were in building 7, which I think was the best. The hotel itself requires a lot of maintenance, which is clearly visible, the rooms could also do with a refresh and attention to detail is not great, but for the price, we didn't really expect a perfect 5-star hotel, so we looked past that. The breakfast was not so good, but supper at the Pool bar was delicious. The hotel is predominantly Russian, take from that what you will! The staff were all very helpful and hardworking, and we didn't have any problems communicating with them. They definitely spoke better English than we spoke Thai!
Read More
Teresa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Upon our arrival, we had been given a free upgrade to a 3 bed pool villa which was absolutely enormous and stunning! We had originally booked a deluxe sea view with plunge pool. We would definitely recommend the villa if you were travelling with family but without meaning to sound ungrateful, it was a bit big for just the 2 of us! The hotel was in walkable distance to Surin beach/shops/restaurants with handy fruit sellers nearby and we noticed a free shuttle service both to the beach and Phuket town although we didn’t use it. The staff were super helpful and breakfast was great!
Read More
Yan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Mida Grand is a very luxurious and practical 5 star hotel. Our room was very spacious and feels like home. Mo at the front desk was very friendly and helpful, and made our stay extra pleasant. We will definitely come back again.
MAHESHKUMAR
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Great
George
icon-with Partner
with Partner
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Lovely clean property. Great staff, facilities and restaurants. A 10 minute walk from the main beaches. I would suggest hiring a scooter from one of the local hire shops to get around with ease, there is ample free parking at the hotel.
Abraham
icon-Leisure
Leisure
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

There was a stain on the bed pillow. On the second night they moved that pillow to the floor, instead of replacing it. There was a long hair stuck to the baseboard. The kitchenette had spaces for appliances, but the appliances were missing. There was no hot-tub near the pool, and the room did not have a tub. The hallways are cavernous and the walls thin. I heard the music from the hallway all the time. At night I heard the coughing from next doors. The check-out took 10 minutes. Not sure why. On the positive, the breakfast omelette was delicious. The room had a great view and the air conditioning was comfortable.
Read More
subhasi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Newly built hotel but not kept in a good condition. Access to our room was to go through kids plays room, which smelled so bad that we had to held our breath to walk. We had to walk through the strairs, then took elevator to our room. Our plunge pool was very dirty though I paid for it I couldn’t use it. Language barrier hard to explain things to the receptionist. When we end the hotel front desk it smelled like weed. Food was very good, great selection of menus.
Read More
Verified traveler
icon-
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Absolutely wonderful stay at this five star resort. Though I went for pleasure, I had to do a fair amount of work in my room. The two air conditioners were much appreciated as well as the daily turnover service. The wi-fi was fast and Netflix never lagged. The rooms are quiet and the private balcony with pool allowed me frequent breaks. Room seevice menu is extensive and available until 10pm, so I was able to explore both local and western options. The cocktails are strong and delicious and the staff is great with customer service both in person and on the phone. There is also a Starbucks on the property and no need to leave the resort at all if you are looking for a chill and relaxed vacation. 10/10 would stay there again. (App will not allow me to add photos, but trust all photos uploaded by the resort are a great representation of the rooms and grounds.)
Read More
Verified traveler
icon-
2.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for, on the balcony, was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave.
Read More
Verified traveler
icon-
2.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for on the balcony was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave. To top it all off I was made to wait in reception on checkout while they "checked my room", although they were pleased to confirm that I hadn't stolen any towels, and their resident cockroaches were all safe and sound. A supposed 5 star hotel, and I had cockroaches in my room on the 5th floor.
Read More
Number of reviews per page
20
40

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Bedroom 4 Mida Grande Resort Phuket

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 94 reviews
Cleanliness

8.0

Room Comfort

8.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mida Grande Resort Phuket

Number of reviews per page
20
40
Top reviews
Lyla
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice property. Rook pool was a great place to see the sunset every night. The cat on property is cute and the lizards. The restaurant on property was great.
Noshin
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Its a 3 star hotel. The staff arent friendly, the hallways are dirty. Very few amenities. Not great
Anthony
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing staff, very friendly and always available. Pools and gyms were nice and well kept. Would love to stay here again
Anthony
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Solo Travel! Hotel was amazing!! Large beautiful property.
Quinton
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Loved my experience here. All the pools are amazing with a great view. The staff was very friendly and greet you with Tea upon arrival. They also upgraded my room for free to accommodate my extra guest. There are shops and places to eat within walking distance. It’s also close to one of the beach clubs in Phuket if you enjoy beach clubs and a little night life. Very very clean, no problems with hot water, and they bring you new towels daily. The food was okay, was not too excited for the food but overall a great experience and I’m glad I chose this hotel.
Read More
NICHOLAS
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Thoroughly enjoyed my time spent here easily accessible pools, restaurants nearby cafes and walking distance to beach etc. Staff were very accomodating I cant express enough gratitude towards them. Would highly recommend and definitely would stay again.
Matea F
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent
Racheal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Staff was great. They upgraded my room which was very nice of them. Free water daily what more can you really ask for
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Amazing!! Great upgrade! We are still talking about it to all our friends and family. The porter/driver named “Run” was fabulous! We wish we had been able to tip him on our last day but sadly, he was on a shuttle bus run. Fantastic pools, great cocktails!
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

This place was amazing ..like one of the best hotelsI have been . The staff was super friendly and Run was extremely helpful and attentive to our needs of luggage and transportation...the breakfast was also great with variety of fruits and dishes..
Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Despite the initial disappointment (reception area is not welcoming at all), we had a lovely time at the hotel with a super room upgrade for our anniversary and beautiful flower /towel display on the bed (thank you). The hotel is huge, with numerous buildings set on steep hills. Each has its own pool on the roof, some smaller than others. We were in building 7, which I think was the best. The hotel itself requires a lot of maintenance, which is clearly visible, the rooms could also do with a refresh and attention to detail is not great, but for the price, we didn't really expect a perfect 5-star hotel, so we looked past that. The breakfast was not so good, but supper at the Pool bar was delicious. The hotel is predominantly Russian, take from that what you will! The staff were all very helpful and hardworking, and we didn't have any problems communicating with them. They definitely spoke better English than we spoke Thai!
Read More
Teresa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Upon our arrival, we had been given a free upgrade to a 3 bed pool villa which was absolutely enormous and stunning! We had originally booked a deluxe sea view with plunge pool. We would definitely recommend the villa if you were travelling with family but without meaning to sound ungrateful, it was a bit big for just the 2 of us! The hotel was in walkable distance to Surin beach/shops/restaurants with handy fruit sellers nearby and we noticed a free shuttle service both to the beach and Phuket town although we didn’t use it. The staff were super helpful and breakfast was great!
Read More
Yan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Mida Grand is a very luxurious and practical 5 star hotel. Our room was very spacious and feels like home. Mo at the front desk was very friendly and helpful, and made our stay extra pleasant. We will definitely come back again.
MAHESHKUMAR
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Great
George
icon-with Partner
with Partner
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Lovely clean property. Great staff, facilities and restaurants. A 10 minute walk from the main beaches. I would suggest hiring a scooter from one of the local hire shops to get around with ease, there is ample free parking at the hotel.
Abraham
icon-Leisure
Leisure
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

There was a stain on the bed pillow. On the second night they moved that pillow to the floor, instead of replacing it. There was a long hair stuck to the baseboard. The kitchenette had spaces for appliances, but the appliances were missing. There was no hot-tub near the pool, and the room did not have a tub. The hallways are cavernous and the walls thin. I heard the music from the hallway all the time. At night I heard the coughing from next doors. The check-out took 10 minutes. Not sure why. On the positive, the breakfast omelette was delicious. The room had a great view and the air conditioning was comfortable.
Read More
subhasi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Newly built hotel but not kept in a good condition. Access to our room was to go through kids plays room, which smelled so bad that we had to held our breath to walk. We had to walk through the strairs, then took elevator to our room. Our plunge pool was very dirty though I paid for it I couldn’t use it. Language barrier hard to explain things to the receptionist. When we end the hotel front desk it smelled like weed. Food was very good, great selection of menus.
Read More
Verified traveler
icon-
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Absolutely wonderful stay at this five star resort. Though I went for pleasure, I had to do a fair amount of work in my room. The two air conditioners were much appreciated as well as the daily turnover service. The wi-fi was fast and Netflix never lagged. The rooms are quiet and the private balcony with pool allowed me frequent breaks. Room seevice menu is extensive and available until 10pm, so I was able to explore both local and western options. The cocktails are strong and delicious and the staff is great with customer service both in person and on the phone. There is also a Starbucks on the property and no need to leave the resort at all if you are looking for a chill and relaxed vacation. 10/10 would stay there again. (App will not allow me to add photos, but trust all photos uploaded by the resort are a great representation of the rooms and grounds.)
Read More
Verified traveler
icon-
2.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for, on the balcony, was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave.
Read More
Verified traveler
icon-
2.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for on the balcony was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave. To top it all off I was made to wait in reception on checkout while they "checked my room", although they were pleased to confirm that I hadn't stolen any towels, and their resident cockroaches were all safe and sound. A supposed 5 star hotel, and I had cockroaches in my room on the 5th floor.
Read More
Number of reviews per page
20
40