Mida Grande Resort Phuket

Hotels
7.9
/10
Pleasant
106 reviews

What Guests Say About Their Stay

Anthony

10.0
/ 10
Amazing staff, very friendly and always available. Pools and gyms were nice and well kept. Would love to stay here again

Quinton

10.0
/ 10
Loved my experience here. All the pools are amazing with a great view. The staff was very friendly and greet you with Tea upon arrival. They also upgraded my room for free to accommodate my extra guest. There are shops and places to eat within walking distance. It’s also close to one of the beach clubs in Phuket if you enjoy beach clubs and a little night life. Very very clean, no problems with hot water, and they bring you new towels daily. The food was okay, was not too excited for the food but overall a great experience and I’m glad I chose this hotel.

NICHOLAS

10.0
/ 10
Thoroughly enjoyed my time spent here easily accessible pools, restaurants nearby cafes and walking distance to beach etc. Staff were very accomodating I cant express enough gratitude towards them. Would highly recommend and definitely would stay again.
In the Area
See Map
110/220 Moo1 Cherntalay, Surin Beach, Surin, Thalang, Phuket, Thailand, 83110

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
Mida Grande Resort Phuket is located in area / city Surin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Mida Grande Resort Phuket

110/220 Moo1 Cherntalay, Surin Beach, Surin, Thalang, Phuket, Thailand, 83110
Discover More Places
Lobby Mida Grande Resort Phuket
Exterior 2 Mida Grande Resort Phuket

Discover More About Mida Grande Resort Phuket

Discover Mida Grande Resort Phuket: Your Gateway to Paradise

Welcome to Mida Grande Resort Phuket, a stunning retreat nestled in the heart of Thailand's most beloved island destination. If you're dreaming of sun-drenched beaches, vibrant culture, and unparalleled relaxation, Mida Grande Resort Phuket offers an unforgettable experience. Room rates at Mida Grande Resort Phuket start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mida Grande Resort Phuket Location

Mida Grande Resort Phuket is ideally situated in the Thalang District, a vibrant and rapidly developing area on the northern part of Phuket Island. Located approximately 40 minutes from Phuket International Airport (HKT), the resort offers a serene escape while remaining conveniently accessible. The surrounding area is known for its beautiful beaches, lush landscapes, and a growing number of excellent dining and shopping options, providing a perfect blend of tranquility and convenience for your holiday. The atmosphere here is one of peaceful seclusion, yet you're never too far from the island's lively pulse.

Mida Grande Resort Phuket Facilities & Services

Facilities for guests at Mida Grande Resort Phuket are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Multiple swimming pools, including dedicated children's pools, perfect for a refreshing dip under the tropical sun.
  • A fully equipped fitness centre, open daily from 6:00 AM to 10:00 PM, allowing you to maintain your workout routine.
  • A luxurious day spa offering a range of rejuvenating treatments and massages, available from 10:00 AM to 8:00 PM (additional fees apply).
  • On-site parking is available for guests, offering secure and convenient access to the resort.
  • Complimentary Wi-Fi is available throughout the resort, keeping you connected during your stay.
  • A dedicated kids' club, providing entertainment and supervised activities for younger guests, ensuring fun for the whole family.

Mida Grande Resort Phuket Room Types

The room types of Mida Grande Resort Phuket offer a diverse selection to suit every traveller's preference, ensuring a comfortable and memorable stay.
  • Deluxe Room:

    These elegantly appointed rooms offer a comfortable sanctuary, often featuring a garden view or a partial ocean view. Most Deluxe Rooms are non-smoking and include a bathtub for added relaxation.
  • Grand Deluxe Room:

    A step up in space and luxury, Grand Deluxe Rooms provide enhanced amenities and often boast more expansive views, whether it's lush gardens or the sparkling sea. These rooms are non-smoking and come equipped with a bathtub.
  • Suite:

    For those seeking extra indulgence, our Suites offer separate living areas, premium furnishings, and breathtaking views. These spacious accommodations are non-smoking and include a bathtub.
  • Family Room:

    Designed with families in mind, these rooms provide ample space and comfortable sleeping arrangements for multiple guests. Family Rooms are non-smoking and typically include a bathtub.
Please note that all rooms at Mida Grande Resort Phuket are strictly non-smoking. While pet-friendly rooms are not standard, please inquire directly with the resort for any specific arrangements or policies.

Mida Grande Resort Phuket Dining & Restaurants

Mida Grande Resort Phuket boasts a variety of dining options to tantalize your taste buds, offering a culinary journey that complements your tropical escape.
  • The Restaurant:

    Serving a delightful breakfast buffet daily from 6:30 AM to 10:30 AM, featuring a wide array of international and local dishes. Lunch and dinner are also available, with estimated prices per person ranging from AUD $25 to AUD $50.
  • Pool Bar:

    Enjoy refreshing cocktails, light snacks, and casual meals by the pool from 10:00 AM to 7:00 PM. Perfect for a relaxed afternoon.
  • Lobby Lounge:

    A sophisticated spot for pre-dinner drinks or a quiet evening, open from 11:00 AM to 11:00 PM.
The resort focuses on fresh, local ingredients, offering a taste of authentic Thai flavours alongside international favourites.

Mida Grande Resort Phuket Nearby Attractions and Activities

Beyond the resort's luxurious offerings, the Thalang District and surrounding areas of Phuket are brimming with attractions and activities to explore.
  • Mai Khao Beach:

    Just a short distance away, this long, pristine stretch of sand is perfect for quiet walks, swimming, and enjoying the natural beauty of Phuket.
  • Sirinat National Park:

    This coastal national park encompasses beautiful beaches and mangrove forests, offering opportunities for nature walks and bird watching.
  • Wat Phra Thong:

    Visit this significant Buddhist temple, famous for its partially buried golden Buddha statue, offering a glimpse into local culture and spirituality.
  • Phuket Elephant Sanctuary:

    Experience ethical elephant tourism at this sanctuary, where rescued elephants roam freely in a natural environment. (Advance booking is highly recommended).
  • Blue Tree Phuket:

    A large-scale entertainment complex featuring a water park, artificial beach, and various activities, offering fun for all ages.
If you are looking for other activities around Mida Grande Resort Phuket, check out the best deals on Traveloka: Recommended activities in Phuket!

How to Get to Mida Grande Resort Phuket from the Airport

Getting to Mida Grande Resort Phuket from Phuket International Airport (HKT) is straightforward, with several convenient options available.
  • Airport Transfer Service of Mida Grande Resort Phuket:

    The resort offers a dedicated airport transfer service for a seamless arrival. This private transfer can be arranged in advance and offers a comfortable, direct journey to the resort. Prices typically range from AUD $40 to AUD $60, depending on the vehicle type. You can book this through the resort directly or inquire about Mida Grande Resort Phuket airport transfer options.
  • Taxi:

    Metered airport taxis are readily available outside the arrivals terminal. The journey to Mida Grande Resort Phuket takes approximately 40 minutes and will cost around AUD $30 to AUD $45.
  • Ride-hailing Services:

    Popular ride-hailing services operate in Phuket and can be a convenient option. You can book a ride via your smartphone app upon arrival. Prices are comparable to taxis.
  • Pre-booked Private Car:

    Many local companies offer pre-booked private car services, which can be a good option for families or groups. These can be booked online or through your travel agent.
For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Mida Grande Resort Phuket

Mida Grande Resort Phuket stands out as an exceptional choice for your next holiday in Thailand, offering a perfect blend of luxury, comfort, and convenience.
  • Prime Location:

    Situated in the desirable Thalang District, offering easy access to beaches, attractions, and the airport.
  • Superb Facilities:

    From multiple swimming pools and a fitness centre to a rejuvenating day spa and a kids' club, every amenity is designed for your enjoyment.
  • Diverse Room Options:

    A range of beautifully appointed rooms and suites cater to couples, families, and solo travellers alike.
  • Delicious Dining:

    Savour a variety of culinary delights at the on-site restaurants and bars.
  • Exceptional Value:

    With competitive rates and special offers, Mida Grande Resort Phuket provides an unforgettable experience without breaking the bank.
Discover the best Room availability at Mida Grande Resort Phuket and start planning your dream getaway. For seamless Booking Mida Grande Resort Phuket, we recommend using Traveloka. Book budget hotels in Phuket and experience the magic of this tropical paradise. Don't forget to Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Mida Grande Resort Phuket

Swimming Pool Mida Grande Resort Phuket
Swimming Pool
Fitness Center Mida Grande Resort Phuket
Fitness Center
Lobby Mida Grande Resort Phuket
Lobby
Exterior Mida Grande Resort Phuket
Exterior
Bedroom Mida Grande Resort Phuket
Bedroom

Things to Do

  • Fitness center
  • Garden
  • Library
  • Outdoor pool
  • Outdoor saltwater pool

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Beach shuttle
  • Valet parking

Hotel Services

  • 24-hour Receptionist

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mida Grande Resort Phuket

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Mida Grande Resort Phuket
239
Number of floors in Mida Grande Resort Phuket
5
Another facilities in Mida Grande Resort Phuket
Fitness center, Garden, Library, Outdoor pool, Outdoor saltwater pool

Frequently asked questions about Mida Grande Resort Phuket

What are available facilities at Mida Grande Resort Phuket?
There are top facilites at Mida Grande Resort Phuket such as Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Mida Grande Resort Phuket?
The standard check-in time at Mida Grande Resort Phuket is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mida Grande Resort Phuket?
Mida Grande Resort Phuket has a 5.0-star rating.
How many floors does Mida Grande Resort Phuket have?
Mida Grande Resort Phuket has 5.
How many rooms are available at Mida Grande Resort Phuket?
Mida Grande Resort Phuket has 239.
See All

Mida Grande Resort Phuket reviews and ratings

7.8
Pleasant
From 93 reviews
Cleanliness

8.0

Room Comfort

8.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mida Grande Resort Phuket

Number of reviews per page
20
40
Top reviews
Anthony
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing staff, very friendly and always available. Pools and gyms were nice and well kept. Would love to stay here again
Anthony
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Solo Travel! Hotel was amazing!! Large beautiful property.
Quinton
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved my experience here. All the pools are amazing with a great view. The staff was very friendly and greet you with Tea upon arrival. They also upgraded my room for free to accommodate my extra guest. There are shops and places to eat within walking distance. It’s also close to one of the beach clubs in Phuket if you enjoy beach clubs and a little night life. Very very clean, no problems with hot water, and they bring you new towels daily. The food was okay, was not too excited for the food but overall a great experience and I’m glad I chose this hotel.
Read More
NICHOLAS
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Thoroughly enjoyed my time spent here easily accessible pools, restaurants nearby cafes and walking distance to beach etc. Staff were very accomodating I cant express enough gratitude towards them. Would highly recommend and definitely would stay again.
Matea F
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Excellent
Racheal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Staff was great. They upgraded my room which was very nice of them. Free water daily what more can you really ask for
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Amazing!! Great upgrade! We are still talking about it to all our friends and family. The porter/driver named “Run” was fabulous! We wish we had been able to tip him on our last day but sadly, he was on a shuttle bus run. Fantastic pools, great cocktails!
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

This place was amazing ..like one of the best hotelsI have been . The staff was super friendly and Run was extremely helpful and attentive to our needs of luggage and transportation...the breakfast was also great with variety of fruits and dishes..
Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Despite the initial disappointment (reception area is not welcoming at all), we had a lovely time at the hotel with a super room upgrade for our anniversary and beautiful flower /towel display on the bed (thank you). The hotel is huge, with numerous buildings set on steep hills. Each has its own pool on the roof, some smaller than others. We were in building 7, which I think was the best. The hotel itself requires a lot of maintenance, which is clearly visible, the rooms could also do with a refresh and attention to detail is not great, but for the price, we didn't really expect a perfect 5-star hotel, so we looked past that. The breakfast was not so good, but supper at the Pool bar was delicious. The hotel is predominantly Russian, take from that what you will! The staff were all very helpful and hardworking, and we didn't have any problems communicating with them. They definitely spoke better English than we spoke Thai!
Read More
Teresa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Upon our arrival, we had been given a free upgrade to a 3 bed pool villa which was absolutely enormous and stunning! We had originally booked a deluxe sea view with plunge pool. We would definitely recommend the villa if you were travelling with family but without meaning to sound ungrateful, it was a bit big for just the 2 of us! The hotel was in walkable distance to Surin beach/shops/restaurants with handy fruit sellers nearby and we noticed a free shuttle service both to the beach and Phuket town although we didn’t use it. The staff were super helpful and breakfast was great!
Read More
Yan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Mida Grand is a very luxurious and practical 5 star hotel. Our room was very spacious and feels like home. Mo at the front desk was very friendly and helpful, and made our stay extra pleasant. We will definitely come back again.
MAHESHKUMAR
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great
George
icon-with Partner
with Partner
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Lovely clean property. Great staff, facilities and restaurants. A 10 minute walk from the main beaches. I would suggest hiring a scooter from one of the local hire shops to get around with ease, there is ample free parking at the hotel.
Abraham
icon-Leisure
Leisure
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

There was a stain on the bed pillow. On the second night they moved that pillow to the floor, instead of replacing it. There was a long hair stuck to the baseboard. The kitchenette had spaces for appliances, but the appliances were missing. There was no hot-tub near the pool, and the room did not have a tub. The hallways are cavernous and the walls thin. I heard the music from the hallway all the time. At night I heard the coughing from next doors. The check-out took 10 minutes. Not sure why. On the positive, the breakfast omelette was delicious. The room had a great view and the air conditioning was comfortable.
Read More
subhasi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Newly built hotel but not kept in a good condition. Access to our room was to go through kids plays room, which smelled so bad that we had to held our breath to walk. We had to walk through the strairs, then took elevator to our room. Our plunge pool was very dirty though I paid for it I couldn’t use it. Language barrier hard to explain things to the receptionist. When we end the hotel front desk it smelled like weed. Food was very good, great selection of menus.
Read More
Verified traveler
icon-
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Absolutely wonderful stay at this five star resort. Though I went for pleasure, I had to do a fair amount of work in my room. The two air conditioners were much appreciated as well as the daily turnover service. The wi-fi was fast and Netflix never lagged. The rooms are quiet and the private balcony with pool allowed me frequent breaks. Room seevice menu is extensive and available until 10pm, so I was able to explore both local and western options. The cocktails are strong and delicious and the staff is great with customer service both in person and on the phone. There is also a Starbucks on the property and no need to leave the resort at all if you are looking for a chill and relaxed vacation. 10/10 would stay there again. (App will not allow me to add photos, but trust all photos uploaded by the resort are a great representation of the rooms and grounds.)
Read More
Verified traveler
icon-
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for, on the balcony, was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave.
Read More
Verified traveler
icon-
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for on the balcony was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave. To top it all off I was made to wait in reception on checkout while they "checked my room", although they were pleased to confirm that I hadn't stolen any towels, and their resident cockroaches were all safe and sound. A supposed 5 star hotel, and I had cockroaches in my room on the 5th floor.
Read More
Joseph
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

when we checked in our fridge wasnt cleaned and still had food from the last gusts.
Nita
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Overall we enjoyed our stay for a family reunion. The pools were great, room spacious and comfortable and breakfast good. However staff were uncommunicative, not responding to any emails prior to our stay when we wanted to organise transfers from the airport. The area wasn’t particularly convenient and dining options fairly limited- one onsite restaurant which also delivered room service. The room would have been better if some practical details were considered- there were no power points in the kitchen and we had to plug the coffee machine into a socket in the bathroom! Although we had a suite with a kitchen there were no cooking implements and nothing to wash up which would have been handy with our small children.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Mida Grande Resort Phuket

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 93 reviews
Cleanliness

8.0

Room Comfort

8.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mida Grande Resort Phuket

Number of reviews per page
20
40
Top reviews
Anthony
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing staff, very friendly and always available. Pools and gyms were nice and well kept. Would love to stay here again
Anthony
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Solo Travel! Hotel was amazing!! Large beautiful property.
Quinton
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved my experience here. All the pools are amazing with a great view. The staff was very friendly and greet you with Tea upon arrival. They also upgraded my room for free to accommodate my extra guest. There are shops and places to eat within walking distance. It’s also close to one of the beach clubs in Phuket if you enjoy beach clubs and a little night life. Very very clean, no problems with hot water, and they bring you new towels daily. The food was okay, was not too excited for the food but overall a great experience and I’m glad I chose this hotel.
Read More
NICHOLAS
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Thoroughly enjoyed my time spent here easily accessible pools, restaurants nearby cafes and walking distance to beach etc. Staff were very accomodating I cant express enough gratitude towards them. Would highly recommend and definitely would stay again.
Matea F
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Excellent
Racheal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Staff was great. They upgraded my room which was very nice of them. Free water daily what more can you really ask for
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Amazing!! Great upgrade! We are still talking about it to all our friends and family. The porter/driver named “Run” was fabulous! We wish we had been able to tip him on our last day but sadly, he was on a shuttle bus run. Fantastic pools, great cocktails!
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

This place was amazing ..like one of the best hotelsI have been . The staff was super friendly and Run was extremely helpful and attentive to our needs of luggage and transportation...the breakfast was also great with variety of fruits and dishes..
Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Despite the initial disappointment (reception area is not welcoming at all), we had a lovely time at the hotel with a super room upgrade for our anniversary and beautiful flower /towel display on the bed (thank you). The hotel is huge, with numerous buildings set on steep hills. Each has its own pool on the roof, some smaller than others. We were in building 7, which I think was the best. The hotel itself requires a lot of maintenance, which is clearly visible, the rooms could also do with a refresh and attention to detail is not great, but for the price, we didn't really expect a perfect 5-star hotel, so we looked past that. The breakfast was not so good, but supper at the Pool bar was delicious. The hotel is predominantly Russian, take from that what you will! The staff were all very helpful and hardworking, and we didn't have any problems communicating with them. They definitely spoke better English than we spoke Thai!
Read More
Teresa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Upon our arrival, we had been given a free upgrade to a 3 bed pool villa which was absolutely enormous and stunning! We had originally booked a deluxe sea view with plunge pool. We would definitely recommend the villa if you were travelling with family but without meaning to sound ungrateful, it was a bit big for just the 2 of us! The hotel was in walkable distance to Surin beach/shops/restaurants with handy fruit sellers nearby and we noticed a free shuttle service both to the beach and Phuket town although we didn’t use it. The staff were super helpful and breakfast was great!
Read More
Yan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Mida Grand is a very luxurious and practical 5 star hotel. Our room was very spacious and feels like home. Mo at the front desk was very friendly and helpful, and made our stay extra pleasant. We will definitely come back again.
MAHESHKUMAR
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great
George
icon-with Partner
with Partner
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Lovely clean property. Great staff, facilities and restaurants. A 10 minute walk from the main beaches. I would suggest hiring a scooter from one of the local hire shops to get around with ease, there is ample free parking at the hotel.
Abraham
icon-Leisure
Leisure
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

There was a stain on the bed pillow. On the second night they moved that pillow to the floor, instead of replacing it. There was a long hair stuck to the baseboard. The kitchenette had spaces for appliances, but the appliances were missing. There was no hot-tub near the pool, and the room did not have a tub. The hallways are cavernous and the walls thin. I heard the music from the hallway all the time. At night I heard the coughing from next doors. The check-out took 10 minutes. Not sure why. On the positive, the breakfast omelette was delicious. The room had a great view and the air conditioning was comfortable.
Read More
subhasi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Newly built hotel but not kept in a good condition. Access to our room was to go through kids plays room, which smelled so bad that we had to held our breath to walk. We had to walk through the strairs, then took elevator to our room. Our plunge pool was very dirty though I paid for it I couldn’t use it. Language barrier hard to explain things to the receptionist. When we end the hotel front desk it smelled like weed. Food was very good, great selection of menus.
Read More
Verified traveler
icon-
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Absolutely wonderful stay at this five star resort. Though I went for pleasure, I had to do a fair amount of work in my room. The two air conditioners were much appreciated as well as the daily turnover service. The wi-fi was fast and Netflix never lagged. The rooms are quiet and the private balcony with pool allowed me frequent breaks. Room seevice menu is extensive and available until 10pm, so I was able to explore both local and western options. The cocktails are strong and delicious and the staff is great with customer service both in person and on the phone. There is also a Starbucks on the property and no need to leave the resort at all if you are looking for a chill and relaxed vacation. 10/10 would stay there again. (App will not allow me to add photos, but trust all photos uploaded by the resort are a great representation of the rooms and grounds.)
Read More
Verified traveler
icon-
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for, on the balcony, was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave.
Read More
Verified traveler
icon-
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for on the balcony was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave. To top it all off I was made to wait in reception on checkout while they "checked my room", although they were pleased to confirm that I hadn't stolen any towels, and their resident cockroaches were all safe and sound. A supposed 5 star hotel, and I had cockroaches in my room on the 5th floor.
Read More
Joseph
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

when we checked in our fridge wasnt cleaned and still had food from the last gusts.
Nita
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Overall we enjoyed our stay for a family reunion. The pools were great, room spacious and comfortable and breakfast good. However staff were uncommunicative, not responding to any emails prior to our stay when we wanted to organise transfers from the airport. The area wasn’t particularly convenient and dining options fairly limited- one onsite restaurant which also delivered room service. The room would have been better if some practical details were considered- there were no power points in the kitchen and we had to plug the coffee machine into a socket in the bathroom! Although we had a suite with a kitchen there were no cooking implements and nothing to wash up which would have been handy with our small children.
Read More
Number of reviews per page
20
40