Mida Grande Resort Phuket

Hotels
7.9
/10
Pleasant
106 reviews

What Guests Say About Their Stay

Anthony

10.0
/ 10
Amazing staff, very friendly and always available. Pools and gyms were nice and well kept. Would love to stay here again

Quinton

10.0
/ 10
Loved my experience here. All the pools are amazing with a great view. The staff was very friendly and greet you with Tea upon arrival. They also upgraded my room for free to accommodate my extra guest. There are shops and places to eat within walking distance. It’s also close to one of the beach clubs in Phuket if you enjoy beach clubs and a little night life. Very very clean, no problems with hot water, and they bring you new towels daily. The food was okay, was not too excited for the food but overall a great experience and I’m glad I chose this hotel.

NICHOLAS

10.0
/ 10
Thoroughly enjoyed my time spent here easily accessible pools, restaurants nearby cafes and walking distance to beach etc. Staff were very accomodating I cant express enough gratitude towards them. Would highly recommend and definitely would stay again.
In the Area
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110/220 Moo1 Cherntalay, Surin Beach, Surin, Thalang, Phuket, Thailand, 83110

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
Mida Grande Resort Phuket is located in area / city Surin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Mida Grande Resort Phuket

110/220 Moo1 Cherntalay, Surin Beach, Surin, Thalang, Phuket, Thailand, 83110
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Lobby Mida Grande Resort Phuket
Exterior 2 Mida Grande Resort Phuket

Discover More About Mida Grande Resort Phuket

Discover Your Phuket Paradise at Mida Grande Resort Phuket

Welcome to Mida Grande Resort Phuket, your gateway to an unforgettable tropical escape. Nestled in the heart of Thailand's most beloved island, Mida Grande Resort Phuket offers a harmonious blend of luxurious comfort, breathtaking scenery, and warm Thai hospitality. Whether you're seeking a romantic getaway, a family adventure, or a serene solo retreat, our resort is designed to exceed your expectations. Experience the vibrant culture and stunning natural beauty of Phuket from the unparalleled comfort and elegance of Mida Grande Resort Phuket. Room rates at Mida Grande Resort Phuket start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mida Grande Resort Phuket Location

Mida Grande Resort Phuket is ideally situated in the Thalang District, a vibrant and strategically important area of Phuket. Located at 110/220 หมู่ 1 ตำบลเชิงทะเล หาดสุรินทร์, สุรินทร์, อำเภอถลาง, ภูเก็ต, ประเทศไทย, 83110, the resort offers a perfect balance of tranquility and accessibility. It is approximately a 20-minute drive from Phuket International Airport (HKT), making your arrival and departure seamless. The resort is also conveniently positioned to explore the island's many wonders, with popular beaches and cultural sites within easy reach. The atmosphere surrounding Mida Grande Resort Phuket is one of serene beauty, offering a peaceful sanctuary away from the hustle and bustle, yet close enough to experience the island's lively spirit. For those looking to explore, the resort provides a fantastic base for discovering the rich heritage and natural splendor of Phuket.

Mida Grande Resort Phuket Facilities & Services

Facilities for guests at Mida Grande Resort Phuket are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A magnificent swimming pool, perfect for a refreshing dip or lounging under the sun. Operating hours: 7:00 AM to 7:00 PM. No additional fees.
  • A dedicated children's pool, ensuring fun and safety for our younger guests. Operating hours: 7:00 AM to 7:00 PM. No additional fees.
  • A state-of-the-art fitness center, equipped with modern exercise machines. Operating hours: 6:00 AM to 9:00 PM. No additional fees.
  • The serene Mida Spa, offering a range of rejuvenating treatments and massages. Operating hours: 10:00 AM to 8:00 PM. Prices start from PHP 1,500.
  • Complimentary Wi-Fi access throughout the resort.
  • On-site parking is available free of charge for all guests.
  • A concierge service to assist with tour bookings and local information. Operating hours: 24 hours. No additional fees.
  • Laundry and dry-cleaning services are available. Prices vary based on item.

Mida Grande Resort Phuket Room Types

Discover a diverse range of accommodations with the various room types of Mida Grande Resort Phuket, each meticulously designed for your comfort and relaxation.
  • Deluxe Room:

    Available with either a City View or Garden View. These rooms are non-smoking and feature a spacious layout. Some Deluxe Rooms include a bathtub.
  • Grand Deluxe Room:

    Offering enhanced space and comfort, these rooms are available with City View or Garden View. Non-smoking. Select rooms feature a bathtub.
  • Junior Suite:

    A step up in luxury, Junior Suites provide more living space and are available with City View or Garden View. Non-smoking. Bathtub included.
  • Family Suite:

    Perfect for families, these suites offer ample space and amenities to accommodate everyone comfortably. Available with Garden View. Non-smoking. Bathtub included.
  • Pool Villa:

    For the ultimate indulgence, our Pool Villas offer private plunge pools and exclusive seclusion. Non-smoking. Bathtub included.
Mida Grande Resort Phuket is not a pet-friendly establishment.

Mida Grande Resort Phuket Dining & Restaurants

Savor a culinary journey at Mida Grande Resort Phuket, where exquisite flavors and delightful ambiances await.
  • The Grande Restaurant:

    Our main dining venue, offering a lavish breakfast buffet and a la carte options for lunch and dinner. Experience a wide array of international and local Thai dishes. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 6:30 AM to 10:30 PM.
  • Pool Bar:

    Enjoy refreshing cocktails, light snacks, and casual meals by the poolside. Perfect for a relaxing afternoon. Estimated price per person: PHP 400 - PHP 800. Operating hours: 10:00 AM to 6:00 PM.
  • In-Room Dining:

    For a private dining experience, our in-room dining menu offers a selection of our finest dishes, available 24 hours a day. Estimated price per person: PHP 500 - PHP 1,200.

Mida Grande Resort Phuket Nearby Attractions and Activities

Explore the wonders surrounding Mida Grande Resort Phuket, offering a wealth of experiences for every traveler.
  • Big Buddha Phuket:

    A majestic 45-meter-tall white marble statue offering panoramic views of the island. Located approximately 15 km from the resort.
  • Phuket Elephant Sanctuary:

    An ethical sanctuary where you can observe rescued elephants in their natural habitat. Located approximately 5 km from the resort.
  • Wat Phra Thong (Golden Buddha Temple):

    A significant local temple known for its unique half-buried golden Buddha statue. Located approximately 3 km from the resort.
  • Blue Tree Phuket:

    A family-friendly water park and entertainment complex offering a variety of activities and dining options. Located approximately 7 km from the resort.
  • Bang Pae Waterfall:

    A beautiful natural waterfall within the Khao Phra Thaeo National Park, perfect for a refreshing dip. Located approximately 8 km from the resort.
If you are looking for other activities around Mida Grande Resort Phuket, check out the best deals on Traveloka: Recommended activities in Phuket!

How to Get to Mida Grande Resort Phuket from the Airport

Navigating your journey to Mida Grande Resort Phuket is made easy with several convenient transportation options. The airport transfer service of Mida Grande Resort Phuket ensures a smooth transition from your flight to your accommodation.
  • Hotel Private Airport Transfer:

    The most convenient option, offering a direct and comfortable ride to the resort. Pre-booking is recommended. Estimated price: PHP 1,500 - PHP 2,500.
  • Taxi:

    Metered taxis are readily available at Phuket International Airport. The journey takes approximately 20-30 minutes. Estimated price: PHP 800 - PHP 1,200.
  • Ride-hailing Service:

    You can also book a ride through a popular ride-hailing service from the airport. Estimated price: PHP 700 - PHP 1,000.
  • Airport Premium Bus:

    A more budget-friendly option, with buses running from the airport to various points in Phuket. You may need to take a short taxi ride from the drop-off point to the resort. Estimated price: PHP 150 - PHP 300.
For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Mida Grande Resort Phuket

Choosing Mida Grande Resort Phuket for your next vacation guarantees an exceptional experience filled with comfort, luxury, and memorable moments.
  • Prime Location:

    Enjoy easy access to Phuket's attractions while residing in a peaceful and beautiful setting.
  • Luxurious Amenities:

    From stunning pools to a rejuvenating spa, every facility is designed for your pleasure.
  • Diverse Room Options:

    Find the perfect accommodation to suit your needs, whether traveling solo, as a couple, or with family.
  • Exceptional Dining:

    Indulge in a variety of culinary delights at our on-site restaurants.
  • Warm Thai Hospitality:

    Experience the renowned friendliness and service of Thai culture.
Check for Book budget hotels in Phuket and discover the best deals for Mida Grande Resort Phuket. Easily book domestic and international flights at low prices to complete your travel plans. Booking Mida Grande Resort Phuket through Traveloka ensures a smooth and secure reservation process, allowing you to focus on anticipating your incredible Phuket adventure.

All facilities in Mida Grande Resort Phuket

Swimming Pool Mida Grande Resort Phuket
Swimming Pool
Fitness Center Mida Grande Resort Phuket
Fitness Center
Lobby Mida Grande Resort Phuket
Lobby
Exterior Mida Grande Resort Phuket
Exterior
Bedroom Mida Grande Resort Phuket
Bedroom

Things to Do

  • Fitness center
  • Garden
  • Library
  • Outdoor pool
  • Outdoor saltwater pool

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Beach shuttle
  • Valet parking

Hotel Services

  • 24-hour Receptionist

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mida Grande Resort Phuket

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Mida Grande Resort Phuket
239
Number of floors in Mida Grande Resort Phuket
5
Another facilities in Mida Grande Resort Phuket
Fitness center, Garden, Library, Outdoor pool, Outdoor saltwater pool

Frequently asked question in Mida Grande Resort Phuket

What are available facilities at Mida Grande Resort Phuket?
There are top facilites at Mida Grande Resort Phuket such as Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Mida Grande Resort Phuket?
The standard check-in time at Mida Grande Resort Phuket is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mida Grande Resort Phuket?
Mida Grande Resort Phuket is a 5.0-star hotel.
How many floors does Mida Grande Resort Phuket have?
Mida Grande Resort Phuket has 5 floors.
How many rooms are available at Mida Grande Resort Phuket?
Mida Grande Resort Phuket has 239 rooms in total.
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More Reviews from Other Guests in Mida Grande Resort Phuket

7.8
Pleasant
From 93 reviews
Cleanliness

8.0

Room Comfort

8.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mida Grande Resort Phuket

Number of reviews per page
20
40
Top reviews
Anthony
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing staff, very friendly and always available. Pools and gyms were nice and well kept. Would love to stay here again
Anthony
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Solo Travel! Hotel was amazing!! Large beautiful property.
Quinton
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved my experience here. All the pools are amazing with a great view. The staff was very friendly and greet you with Tea upon arrival. They also upgraded my room for free to accommodate my extra guest. There are shops and places to eat within walking distance. It’s also close to one of the beach clubs in Phuket if you enjoy beach clubs and a little night life. Very very clean, no problems with hot water, and they bring you new towels daily. The food was okay, was not too excited for the food but overall a great experience and I’m glad I chose this hotel.
Read More
NICHOLAS
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Thoroughly enjoyed my time spent here easily accessible pools, restaurants nearby cafes and walking distance to beach etc. Staff were very accomodating I cant express enough gratitude towards them. Would highly recommend and definitely would stay again.
Matea F
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Excellent
Racheal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Staff was great. They upgraded my room which was very nice of them. Free water daily what more can you really ask for
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Amazing!! Great upgrade! We are still talking about it to all our friends and family. The porter/driver named “Run” was fabulous! We wish we had been able to tip him on our last day but sadly, he was on a shuttle bus run. Fantastic pools, great cocktails!
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

This place was amazing ..like one of the best hotelsI have been . The staff was super friendly and Run was extremely helpful and attentive to our needs of luggage and transportation...the breakfast was also great with variety of fruits and dishes..
Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Despite the initial disappointment (reception area is not welcoming at all), we had a lovely time at the hotel with a super room upgrade for our anniversary and beautiful flower /towel display on the bed (thank you). The hotel is huge, with numerous buildings set on steep hills. Each has its own pool on the roof, some smaller than others. We were in building 7, which I think was the best. The hotel itself requires a lot of maintenance, which is clearly visible, the rooms could also do with a refresh and attention to detail is not great, but for the price, we didn't really expect a perfect 5-star hotel, so we looked past that. The breakfast was not so good, but supper at the Pool bar was delicious. The hotel is predominantly Russian, take from that what you will! The staff were all very helpful and hardworking, and we didn't have any problems communicating with them. They definitely spoke better English than we spoke Thai!
Read More
Teresa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Upon our arrival, we had been given a free upgrade to a 3 bed pool villa which was absolutely enormous and stunning! We had originally booked a deluxe sea view with plunge pool. We would definitely recommend the villa if you were travelling with family but without meaning to sound ungrateful, it was a bit big for just the 2 of us! The hotel was in walkable distance to Surin beach/shops/restaurants with handy fruit sellers nearby and we noticed a free shuttle service both to the beach and Phuket town although we didn’t use it. The staff were super helpful and breakfast was great!
Read More
Yan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Mida Grand is a very luxurious and practical 5 star hotel. Our room was very spacious and feels like home. Mo at the front desk was very friendly and helpful, and made our stay extra pleasant. We will definitely come back again.
MAHESHKUMAR
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great
George
icon-with Partner
with Partner
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Lovely clean property. Great staff, facilities and restaurants. A 10 minute walk from the main beaches. I would suggest hiring a scooter from one of the local hire shops to get around with ease, there is ample free parking at the hotel.
Abraham
icon-Leisure
Leisure
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

There was a stain on the bed pillow. On the second night they moved that pillow to the floor, instead of replacing it. There was a long hair stuck to the baseboard. The kitchenette had spaces for appliances, but the appliances were missing. There was no hot-tub near the pool, and the room did not have a tub. The hallways are cavernous and the walls thin. I heard the music from the hallway all the time. At night I heard the coughing from next doors. The check-out took 10 minutes. Not sure why. On the positive, the breakfast omelette was delicious. The room had a great view and the air conditioning was comfortable.
Read More
subhasi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Newly built hotel but not kept in a good condition. Access to our room was to go through kids plays room, which smelled so bad that we had to held our breath to walk. We had to walk through the strairs, then took elevator to our room. Our plunge pool was very dirty though I paid for it I couldn’t use it. Language barrier hard to explain things to the receptionist. When we end the hotel front desk it smelled like weed. Food was very good, great selection of menus.
Read More
Verified traveler
icon-
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Absolutely wonderful stay at this five star resort. Though I went for pleasure, I had to do a fair amount of work in my room. The two air conditioners were much appreciated as well as the daily turnover service. The wi-fi was fast and Netflix never lagged. The rooms are quiet and the private balcony with pool allowed me frequent breaks. Room seevice menu is extensive and available until 10pm, so I was able to explore both local and western options. The cocktails are strong and delicious and the staff is great with customer service both in person and on the phone. There is also a Starbucks on the property and no need to leave the resort at all if you are looking for a chill and relaxed vacation. 10/10 would stay there again. (App will not allow me to add photos, but trust all photos uploaded by the resort are a great representation of the rooms and grounds.)
Read More
Verified traveler
icon-
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for, on the balcony, was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave.
Read More
Verified traveler
icon-
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for on the balcony was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave. To top it all off I was made to wait in reception on checkout while they "checked my room", although they were pleased to confirm that I hadn't stolen any towels, and their resident cockroaches were all safe and sound. A supposed 5 star hotel, and I had cockroaches in my room on the 5th floor.
Read More
Joseph
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

when we checked in our fridge wasnt cleaned and still had food from the last gusts.
Nita
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Overall we enjoyed our stay for a family reunion. The pools were great, room spacious and comfortable and breakfast good. However staff were uncommunicative, not responding to any emails prior to our stay when we wanted to organise transfers from the airport. The area wasn’t particularly convenient and dining options fairly limited- one onsite restaurant which also delivered room service. The room would have been better if some practical details were considered- there were no power points in the kitchen and we had to plug the coffee machine into a socket in the bathroom! Although we had a suite with a kitchen there were no cooking implements and nothing to wash up which would have been handy with our small children.
Read More
Number of reviews per page
20
40

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Bedroom 4 Mida Grande Resort Phuket

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 93 reviews
Cleanliness

8.0

Room Comfort

8.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mida Grande Resort Phuket

Number of reviews per page
20
40
Top reviews
Anthony
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing staff, very friendly and always available. Pools and gyms were nice and well kept. Would love to stay here again
Anthony
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Solo Travel! Hotel was amazing!! Large beautiful property.
Quinton
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved my experience here. All the pools are amazing with a great view. The staff was very friendly and greet you with Tea upon arrival. They also upgraded my room for free to accommodate my extra guest. There are shops and places to eat within walking distance. It’s also close to one of the beach clubs in Phuket if you enjoy beach clubs and a little night life. Very very clean, no problems with hot water, and they bring you new towels daily. The food was okay, was not too excited for the food but overall a great experience and I’m glad I chose this hotel.
Read More
NICHOLAS
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Thoroughly enjoyed my time spent here easily accessible pools, restaurants nearby cafes and walking distance to beach etc. Staff were very accomodating I cant express enough gratitude towards them. Would highly recommend and definitely would stay again.
Matea F
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Excellent
Racheal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Staff was great. They upgraded my room which was very nice of them. Free water daily what more can you really ask for
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Amazing!! Great upgrade! We are still talking about it to all our friends and family. The porter/driver named “Run” was fabulous! We wish we had been able to tip him on our last day but sadly, he was on a shuttle bus run. Fantastic pools, great cocktails!
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

This place was amazing ..like one of the best hotelsI have been . The staff was super friendly and Run was extremely helpful and attentive to our needs of luggage and transportation...the breakfast was also great with variety of fruits and dishes..
Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Despite the initial disappointment (reception area is not welcoming at all), we had a lovely time at the hotel with a super room upgrade for our anniversary and beautiful flower /towel display on the bed (thank you). The hotel is huge, with numerous buildings set on steep hills. Each has its own pool on the roof, some smaller than others. We were in building 7, which I think was the best. The hotel itself requires a lot of maintenance, which is clearly visible, the rooms could also do with a refresh and attention to detail is not great, but for the price, we didn't really expect a perfect 5-star hotel, so we looked past that. The breakfast was not so good, but supper at the Pool bar was delicious. The hotel is predominantly Russian, take from that what you will! The staff were all very helpful and hardworking, and we didn't have any problems communicating with them. They definitely spoke better English than we spoke Thai!
Read More
Teresa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Upon our arrival, we had been given a free upgrade to a 3 bed pool villa which was absolutely enormous and stunning! We had originally booked a deluxe sea view with plunge pool. We would definitely recommend the villa if you were travelling with family but without meaning to sound ungrateful, it was a bit big for just the 2 of us! The hotel was in walkable distance to Surin beach/shops/restaurants with handy fruit sellers nearby and we noticed a free shuttle service both to the beach and Phuket town although we didn’t use it. The staff were super helpful and breakfast was great!
Read More
Yan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Mida Grand is a very luxurious and practical 5 star hotel. Our room was very spacious and feels like home. Mo at the front desk was very friendly and helpful, and made our stay extra pleasant. We will definitely come back again.
MAHESHKUMAR
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great
George
icon-with Partner
with Partner
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Lovely clean property. Great staff, facilities and restaurants. A 10 minute walk from the main beaches. I would suggest hiring a scooter from one of the local hire shops to get around with ease, there is ample free parking at the hotel.
Abraham
icon-Leisure
Leisure
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

There was a stain on the bed pillow. On the second night they moved that pillow to the floor, instead of replacing it. There was a long hair stuck to the baseboard. The kitchenette had spaces for appliances, but the appliances were missing. There was no hot-tub near the pool, and the room did not have a tub. The hallways are cavernous and the walls thin. I heard the music from the hallway all the time. At night I heard the coughing from next doors. The check-out took 10 minutes. Not sure why. On the positive, the breakfast omelette was delicious. The room had a great view and the air conditioning was comfortable.
Read More
subhasi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Newly built hotel but not kept in a good condition. Access to our room was to go through kids plays room, which smelled so bad that we had to held our breath to walk. We had to walk through the strairs, then took elevator to our room. Our plunge pool was very dirty though I paid for it I couldn’t use it. Language barrier hard to explain things to the receptionist. When we end the hotel front desk it smelled like weed. Food was very good, great selection of menus.
Read More
Verified traveler
icon-
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Absolutely wonderful stay at this five star resort. Though I went for pleasure, I had to do a fair amount of work in my room. The two air conditioners were much appreciated as well as the daily turnover service. The wi-fi was fast and Netflix never lagged. The rooms are quiet and the private balcony with pool allowed me frequent breaks. Room seevice menu is extensive and available until 10pm, so I was able to explore both local and western options. The cocktails are strong and delicious and the staff is great with customer service both in person and on the phone. There is also a Starbucks on the property and no need to leave the resort at all if you are looking for a chill and relaxed vacation. 10/10 would stay there again. (App will not allow me to add photos, but trust all photos uploaded by the resort are a great representation of the rooms and grounds.)
Read More
Verified traveler
icon-
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for, on the balcony, was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave.
Read More
Verified traveler
icon-
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Staff did the bare minimum for you, only if you asked them to. Didn't receive hand towels or toilet paper on second day. The plunge pool that I paid extra for on the balcony was full of orange slime and green algae. The entrance corridor for my building was dark, ceiling covered in mould and pools of water everywhere. I had cockroaches in my room every night. Not a very relaxing experience, spent three nights there and couldn't wait to leave. To top it all off I was made to wait in reception on checkout while they "checked my room", although they were pleased to confirm that I hadn't stolen any towels, and their resident cockroaches were all safe and sound. A supposed 5 star hotel, and I had cockroaches in my room on the 5th floor.
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Joseph
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

when we checked in our fridge wasnt cleaned and still had food from the last gusts.
Nita
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Overall we enjoyed our stay for a family reunion. The pools were great, room spacious and comfortable and breakfast good. However staff were uncommunicative, not responding to any emails prior to our stay when we wanted to organise transfers from the airport. The area wasn’t particularly convenient and dining options fairly limited- one onsite restaurant which also delivered room service. The room would have been better if some practical details were considered- there were no power points in the kitchen and we had to plug the coffee machine into a socket in the bathroom! Although we had a suite with a kitchen there were no cooking implements and nothing to wash up which would have been handy with our small children.
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