SUBANAN Hotel and Residence, Hatyai

Hotels
9.0
/10
Very Good
21 reviews

What Guests Say About Their Stay

Warunya

10.0
/ 10
โรงแรมสวย ใหม่ และมีกลิ่นหอมมาก เป็นประสบการณ์ที่ประทับใจตั้งแต่วินาทีแรกที่มาถึงค่ะ พนักงานทุกคนให้การต้อนรับด้วยรอยยิ้มและช่วยเหลือดีมาก ห้องพักสะอาด กว้างขวาง และเตียงนอนนุ่มสบายจนหลับเต็มอิ่มตลอดคืน สิ่งอำนวยความสะดวกก็ครบครัน รวมถึงในห้องน้ำมีฝักบัวแบบ Rain Shower ให้ความรู้สึกผ่อนคลายสุด ๆ น้ำไหลสม่ำเสมอ อาบน้ำแล้วสดชื่นเหมือนได้อยู่สปาเลยค่ะ ที่สำคัญอินเทอร์เน็ตเร็วด้วยนะ แม้จะไม่มีอาหารเช้าแต่ทางโรงแรมจะมีชา กาแฟ และขนมให้ทานฟรี หรือหากต้องการสั่งอาหารสามารถเรียกรับบริการรูมเซอร์วิสได้จากในห้อง สะดวกมาก สำหรับใครที่ไม่ได้ขับรถมาเอง หรือไม่สะดวกในการเดินทาง โรงแรมยังมีบริการช่วยเรียกรถให้ด้วยนะคะ สะดวกสบายสุดๆ ทำเลที่ตั้งถือว่าสะดวกมาก มีเครื่องซักผ้า อบผ้า ทั้งในตึกและหน้าตึก อยู่ใกล้ตลาด ร้านอาหาร ร้านคาเฟ่ที่เค้กและกาแฟอร่อยมาก ใต้ตึกมีตู้กดขนมอัตโนมัติที่คอยให้บริการ 24 ชม.เลย มีตู้กดน้ำเต่าบินด้วย ส่วนบรรยากาศภายในโรงแรมเงียบสงบ เหมาะกับการพักผ่อนอย่างแท้จริง ที่จอดรถรองรับได้เยอะมาก ไม่ต้องกังวลเรื่องจะไม่มีที่จอดเลยค่ะ ที่ประทับใจอีกอย่างคือความเอาใจใส่ของพนักงานค่ะ ทุกคำขอได้รับการช่วยเหลืออย่างรวดเร็ว ไม่ว่าจะเป็นการแนะนำร้านอาหารอร่อย ๆ ในพื้นที่ หรือการจัดเตรียมสิ่งเล็ก ๆ น้อย ๆ ที่ทำให้การพักผ่อนสมบูรณ์ยิ่งขึ้น โรงแรมนี้เป็นตัวเลือกที่คุ้มค่าเกินราคา ทั้งในด้านคุณภาพการบริการ ความสะดวกสบาย และบรรยากาศ ใครที่กำลังมองหาที่พักที่อบอุ่นและเป็นกันเอง ขอแนะนำที่นี่เลยค่ะ รับรองว่าจะต้องประทับใจ
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Theeranut

10.0
/ 10
THE GREAT HOTEL (2nd stay) Still one of our fav hotel in Hatyai. Very worth the money. All front offices are friendly, helpful, courteous and professional. [Deserves 5 star service] ⭐️🌟⭐️🌟⭐️🌟 The rooms are well prepared and super clean. The place itself overall is gorgeous. Again, we will come back to the same hotel in the near future!! SEE YOU AGAIN❤️

Chen

10.0
/ 10
Amazing Experience 👍👍 I would recommend this hotel to my friends as I really enjoy staying here. It was such a clean and beautiful hotel. Everything is great here. Just packed with all amenities. Beds are very comfy!! Staffs are super professional. Speaks quite fluent English and super welcoming. I loved how they respected and behaved so well. Iron is provided by request. Not like any other hotel, they don’t have iron. Location is also strategic and good, nearby to interesting place and many attractions [around 5-10mins to Central Hatyai and Makro] Also, this hotel is close to Prince of Songkhla University. However, if you are driving do keep in mind that the road could be narrow but if you don’t drive, you can take “Grab”. Anyway, the food can order from outsides with the online food delivery service. We enjoyed our stay at this hotel!
In the Area
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Thungree-Kokwat Road 2, Soi 3, Ban Kho Hong, Kho Hong, Hat Yai, Songkhla, Thailand, 90110

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
SUBANAN Hotel and Residence, Hatyai is located in area / city Kho Hong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around SUBANAN Hotel and Residence, Hatyai

Thungree-Kokwat Road 2, Soi 3, Ban Kho Hong, Kho Hong, Hat Yai, Songkhla, Thailand, 90110
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Lobby SUBANAN Hotel and Residence, Hatyai
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Discover More About SUBANAN Hotel and Residence, Hatyai

Discover Your Perfect Stay at SUBANAN Residence Hatyai

Welcome to SUBANAN Residence Hatyai, your ideal home away from home in the vibrant city of Songkhla, Thailand. Whether you're here for business or a leisurely escape, SUBANAN Residence Hatyai offers a comfortable and convenient base for exploring all that this charming region has to offer. We pride ourselves on providing a warm, welcoming atmosphere that blends modern amenities with genuine Thai hospitality, ensuring your stay is both memorable and relaxing. Room rates at SUBANAN Residence Hatyai start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

SUBANAN Residence Hatyai Location

Nestled in the heart of Hat Yai, Songkhla, SUBANAN Residence Hatyai is conveniently situated at ถนนทุ่งรี-โคกวัด 2 ซอย 3 บ้านคอหงส์, คอหงส์, อำเภอหาดใหญ่, สงขลา, ประเทศไทย, 90110. This prime location places you within easy reach of the city's bustling commercial districts and popular attractions, making it an excellent choice for both leisure and business travellers. While Hat Yai doesn't have a central business district in the same vein as Sydney's CBD or Melbourne's Southbank, our location offers proximity to key areas for shopping and dining. The nearest major transport hub is Hat Yai Junction Railway Station, approximately a 10-minute drive away, and Hat Yai International Airport is about a 30-minute drive. The atmosphere surrounding SUBANAN Residence Hatyai is one of accessible convenience, with local markets and eateries just a short stroll away, offering a taste of authentic Thai life. Imagine stepping out and finding yourself amidst a lively local scene, perfect for experiencing the everyday rhythm of Hat Yai.

SUBANAN Residence Hatyai Facilities & Services

Facilities for guests at SUBANAN Residence Hatyai are designed to enhance your comfort and convenience throughout your stay. We aim to provide everything you need for a relaxing and enjoyable experience.
  • 24-Hour Front Desk:

    Our friendly and efficient reception team is available around the clock to assist with any queries or requests.
  • Wi-Fi Access:

    Stay connected with complimentary high-speed internet access available throughout the property.
  • On-site Parking:

    For guests travelling by car, we offer secure on-site parking facilities.
  • Housekeeping Services:

    Daily housekeeping ensures your room remains clean and tidy.
  • Luggage Storage:

    Available for guests who need to store their belongings before check-in or after check-out.
  • Concierge Services:

    Our concierge can assist with tour bookings, transportation arrangements, and local recommendations.
  • Air Conditioning:

    All rooms are equipped with air conditioning for your comfort.
  • Non-Smoking Rooms:

    We offer a selection of strictly non-smoking rooms.
Please note that while we strive to offer a comprehensive range of services, specific operating hours for certain amenities may apply. Additional fees for services like private airport transfers are available upon request and will be quoted in AUD.

SUBANAN Residence Hatyai Room Types

At SUBANAN Residence Hatyai, we understand that every traveller has unique needs, which is why we offer a variety of room types to suit your preferences. The room types of SUBANAN Residence Hatyai are designed to provide comfort and functionality.
  • Standard Room:

    A comfortable and well-appointed room, perfect for solo travellers or couples. These rooms typically feature a City View and are strictly non-smoking. A bathtub is not standard in this room type.
  • Deluxe Room:

    Offering more space and enhanced amenities, our Deluxe Rooms are ideal for those seeking a little extra comfort. These rooms also provide a City View and are non-smoking. Some Deluxe Rooms may feature a bathtub; please specify your preference when booking.
  • Suite:

    For a truly indulgent experience, our Suites offer spacious living areas and premium furnishings. Enjoy a City View from your Suite, which is a non-smoking environment. Suites are guaranteed to include a bathtub.
  • Family Room:

    Designed to accommodate families or larger groups, these rooms provide ample space and comfortable sleeping arrangements. Family Rooms offer a City View and are non-smoking. A bathtub may be available in some Family Rooms; please inquire at the time of booking.
All rooms at SUBANAN Residence Hatyai are strictly non-smoking to ensure a pleasant environment for all guests. We do not currently offer pet-friendly rooms.

SUBANAN Residence Hatyai Dining & Restaurants

While SUBANAN Residence Hatyai focuses on providing comfortable accommodation, the vibrant culinary scene of Hat Yai is just a stone's throw away. Guests can explore a multitude of dining options in the vicinity, ranging from local street food stalls to international restaurants. For an authentic taste of Thai cuisine, we recommend exploring the local markets and eateries. For a casual meal, many cafes offer light bites and refreshing beverages. For those seeking a more formal dining experience, Hat Yai boasts several restaurants serving a variety of cuisines. While we do not have on-site restaurants with specific names to list, the surrounding area provides an exciting culinary adventure. Expect to find delicious local dishes for approximately AUD $5 - $15 per person, with many establishments open from morning until late evening.

SUBANAN Residence Hatyai Nearby Attractions and Activities

Hat Yai and the surrounding Songkhla province offer a wealth of attractions and activities for every type of traveller. Immerse yourself in the local culture and natural beauty.
  • Wat Hat Yai Nai:

    Visit this impressive temple, home to a large reclining Buddha statue, offering a serene and spiritual experience.
  • Hat Yai Municipal Park:

    A popular recreational spot offering beautiful gardens, a lake, and panoramic views of the city from its hilltop attractions.
  • Kim Yong Market:

    Experience the bustling atmosphere of this central market, a fantastic place to shop for local produce, souvenirs, and street food.
  • Ton Nga Chang Wildlife Sanctuary:

    For nature lovers, this sanctuary offers lush rainforests and the stunning Ton Nga Chang waterfall, perfect for a day trip.
  • Samila Beach (Songkhla):

    A short drive from Hat Yai, this iconic beach is famous for its golden sands, clear waters, and the mythical Mermaid statue.
If you are looking for other activities around SUBANAN Residence Hatyai, check out the best deals on Traveloka: Recommended activities in Hat Yai!

How to Get to SUBANAN Residence Hatyai from the Airport

Navigating your journey to SUBANAN Residence Hatyai is straightforward, with several convenient options available from Hat Yai International Airport. Understanding the airport transfer service of SUBANAN Residence Hatyai will ensure a smooth arrival. Here's how to get to SUBANAN Residence Hatyai:
  • Airport Taxi:

    Metered taxis are readily available at the airport. This is a convenient and direct way to reach the hotel. The journey typically takes around 30 minutes and would cost approximately AUD $15 - $25, depending on traffic.
  • Ride-hailing Service:

    You can book a ride through a popular ride-hailing service via your smartphone. This offers a similar convenience to taxis and often has transparent pricing. Expect a similar cost and travel time as a metered taxi.
  • Hotel Private Transfer:

    For a seamless and personalized experience, you can arrange a private airport transfer directly with SUBANAN Residence Hatyai. This service can be booked in advance and offers door-to-door convenience. Please contact the hotel for pricing, which will be provided in AUD. This is the most straightforward option for the SUBANAN Residence Hatyai airport transfer.
We recommend pre-booking your airport transfer services for peace of mind, especially if you are arriving late at night or have a lot of luggage.

Summary of Why You Should Choose to Stay at SUBANAN Residence Hatyai

Choosing SUBANAN Residence Hatyai for your stay in Songkhla means opting for comfort, convenience, and a truly local experience. With excellent Room availability at SUBANAN Residence Hatyai, you're sure to find the perfect accommodation for your needs.
  • Prime Location:

    Situated in the heart of Hat Yai, providing easy access to attractions, dining, and transport.
  • Comfortable Accommodation:

    A range of well-appointed rooms designed for a relaxing stay.
  • Convenient Facilities:

    Essential amenities such as Wi-Fi, on-site parking, and 24-hour front desk support.
  • Authentic Local Experience:

    Close proximity to markets and local eateries allows you to immerse yourself in Thai culture.
  • Value for Money:

    Offering competitive rates, especially when booking through Traveloka.
Ready to plan your trip? Booking SUBANAN Residence Hatyai is simple and can be done through Traveloka. We encourage you to explore the best deals and secure your preferred dates.

For your next adventure, consider exploring more options:

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All facilities in SUBANAN Hotel and Residence, Hatyai

Bar, Cafe and Lounge SUBANAN Hotel and Residence, Hatyai
Bar, Cafe and Lounge
Entertainment Facility SUBANAN Hotel and Residence, Hatyai
Entertainment Facility
Fitness Center SUBANAN Hotel and Residence, Hatyai
Fitness Center
Functional Hall SUBANAN Hotel and Residence, Hatyai
Functional Hall
Common Space SUBANAN Hotel and Residence, Hatyai
Common Space

Hotel Services

  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Bicycle rental
  • Bicycle storage
  • Limited parking
  • Car rental
  • Garage
  • Limo or town car service
  • Bus/truck parking
  • Secure parking
  • Shopping center shuttle
  • Shopping center shuttle (surcharge)

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Nightclub
  • Pub
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Family room
  • Heater
  • Non-smoking room
  • Recreation room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Entertainment for adults
  • Entertainment for children
  • Garden
  • Library
  • Outdoor facilities
  • Parasol

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Braille or raised signage
  • Roll-in shower

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • PRINTER

Kids and Pets

  • Babysitting with surcharge
  • CRIBS
  • Supervised childcare

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Sports and Recreations

  • Game room

Accommodation Policy & General Information in SUBANAN Hotel and Residence, Hatyai

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

✅ CHECK-IN POLICY : Upon arrival at the hotel, “your Reservation Confirmation” and “a Valid, Government-Issued Photo ID” [[choose the one alternative]] (such as a Valid Passport / Driver's License /or/ ID Card) would be required for verification on CHECK-IN at the hotel.
✅ HOTEL DEPOSIT POLICY : (i) A security deposit is required upon check-in to cover incidentals and other expenses during staying at the hotel. (ii) Upon arrival at the hotel, a security deposit amount "500THB / 75MYR" or "300THB / 45MYR" per night is required, paid in bank transfer, cash or money blocked on credit card. (iii) Upon check-out, such deposit is fully refunded if no additional expenses have been incurred during the stay at the hotel. (iv) Using a credit card deposit during check-in, please be informed that on departure, should there are no incidental charges during the stay, the process of removing the credit card pre-authorization amount could take 2 to 4 weeks, depending on the credit card issuing bank and the cut-off date of guest’s credit card monthly statement cycle, which is beyond the hotel’s control.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SUBANAN Hotel and Residence, Hatyai
100
Number of floors in SUBANAN Hotel and Residence, Hatyai
9
Another facilities in SUBANAN Hotel and Residence, Hatyai
Concierge, Early Check-in, Express check-in, Express check-out, Front desk

Frequently asked questions about SUBANAN Hotel and Residence, Hatyai

What are available facilities at SUBANAN Hotel and Residence, Hatyai?
There are top facilites at SUBANAN Hotel and Residence, Hatyai such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SUBANAN Hotel and Residence, Hatyai?
The standard check-in time at SUBANAN Hotel and Residence, Hatyai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does SUBANAN Hotel and Residence, Hatyai provide breakfast?
Yes, SUBANAN Hotel and Residence, Hatyai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SUBANAN Hotel and Residence, Hatyai?
SUBANAN Hotel and Residence, Hatyai has a 3.5-star rating.
How many floors does SUBANAN Hotel and Residence, Hatyai have?
SUBANAN Hotel and Residence, Hatyai has 9.
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SUBANAN Hotel and Residence, Hatyai reviews and ratings

8.8
Very Good
From 12 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

9.4

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Traveller Reviews SUBANAN Hotel and Residence, Hatyai

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40
Customer reviews
Suntharee D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
The location is convenient. The rooms are nice and clean, there's a Japanese restaurant nearby, there's parking, and the commute is easy.
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Accommodation's Reply
01 Sep 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Residence®
G***t
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 48 week(s) ago
-The hotel really has standards -The staffs are polite and cheerful But I broke a glass and was fined 200 baht So brutal, the air conditioner in the bathroom dripped, made my hair slippery, and I got a cut on my arm
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Accommodation's Reply
16 Jul 2025
Should guests are faced with any inconvenience experienced during your stay at our hotel, we would like to apologize for the inconvenience caused. It was not our intention to disappoint you in any way and your satisfaction is important to us. We are always at your service. However, all guests would be required to have acknowledged in general terms & conditions from the hotel staff at checking-in process. And also, one of these terms & conditions is "Guest's Responsibility and Liability". That is the guest shall compensate the hotel for any lost or any damage caused through willful misconduct or negligence of the Guest which shall include, without limitation to, costs of repairing facilities, loss of sales opportunities, except normal wear and tear to hotel asset. Any damage or theft caused by the guest (and their visitors) will result in forfeiting any deposits, pre-payment. Depending on the damage or theft involved, it may be subject to additional charges. Guest shall keep the hotel room in a good condition and maintain hygiene and cleanliness. In the case of the broken glass, it is considered an act caused by guests. Therefore, we must charge for the damage as informed to guests during the check-in process. Regarding the issue of water dripping from the air conditioner in the bathroom, we would like to inform you that our team has thoroughly inspected the unit and found no such issue occurring. Should any irregularities arise in the future, please do not hesitate to inform our staff immediately, so that we may promptly carry out the necessary inspection and repairs. Our team is committed to making your stay as comfortable as possible. Provided that there is anything else we can assist you with or if you have any alternative requests, please do not hesitate to reach out to our front desk staff for the next time. We are here to ensure that you have a pleasant and memorable stay with us. Thank you for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
The room is clean and comfort. The staff is friendly
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Accommodation's Reply
31 Jan 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 105 week(s) ago
Went Hatyai with my friend via car and hence this location will be considered OK as we have our own transportation. However if without a car then this area may not be so suitable. Overall it's a clean and comfy hotel where staff also very friendly. Definitely worth the stay!
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Accommodation's Reply
11 Jun 2024
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
M***k
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Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 107 week(s) ago
The room is very good. The bed is hard and uncomfortable to sleep on. It is not suitable for relaxation. The bed is as hard as sleeping on the floor. Everything else is good. The staff is very good.
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Accommodation's Reply
05 Jun 2024
First of all, we are sorry for the inconvenience you experienced during your stay at our hotel. It was not our intention to disappoint you in any way. Your satisfaction is important to us and we would like to apologize for the inconvenience caused. We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do. THANK YOU for your time, and we hope that you will choose to stay with us again in the future. SUBANAN Residence®
Chee Shindee
icon-origin-TRAVELOKA
10.0
/10
Reviewed 142 week(s) ago
Highly Recommended, the hotel with 3.5 stars rating. It is a rare real 8+ rating hotel. A big thumb up for the management. When you are coming to Hatyai, this is one of the hotel that you cannot be missed. Nice and cozy room. All staffs are approachable and good hotel service. Not far from Central Festival mall. Near to “Mini Big C” and many vending machines at hotel lobby. Definitely! Come again in the future.
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Accommodation's Reply
03 Jul 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
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Exterior 4 SUBANAN Hotel and Residence, Hatyai

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8.8
Very Good
From 12 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

9.4

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Traveller Reviews SUBANAN Hotel and Residence, Hatyai

Number of reviews per page
20
40
Customer reviews
Suntharee D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
The location is convenient. The rooms are nice and clean, there's a Japanese restaurant nearby, there's parking, and the commute is easy.
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Accommodation's Reply
01 Sep 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Residence®
G***t
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Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 48 week(s) ago
-The hotel really has standards -The staffs are polite and cheerful But I broke a glass and was fined 200 baht So brutal, the air conditioner in the bathroom dripped, made my hair slippery, and I got a cut on my arm
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Accommodation's Reply
16 Jul 2025
Should guests are faced with any inconvenience experienced during your stay at our hotel, we would like to apologize for the inconvenience caused. It was not our intention to disappoint you in any way and your satisfaction is important to us. We are always at your service. However, all guests would be required to have acknowledged in general terms & conditions from the hotel staff at checking-in process. And also, one of these terms & conditions is "Guest's Responsibility and Liability". That is the guest shall compensate the hotel for any lost or any damage caused through willful misconduct or negligence of the Guest which shall include, without limitation to, costs of repairing facilities, loss of sales opportunities, except normal wear and tear to hotel asset. Any damage or theft caused by the guest (and their visitors) will result in forfeiting any deposits, pre-payment. Depending on the damage or theft involved, it may be subject to additional charges. Guest shall keep the hotel room in a good condition and maintain hygiene and cleanliness. In the case of the broken glass, it is considered an act caused by guests. Therefore, we must charge for the damage as informed to guests during the check-in process. Regarding the issue of water dripping from the air conditioner in the bathroom, we would like to inform you that our team has thoroughly inspected the unit and found no such issue occurring. Should any irregularities arise in the future, please do not hesitate to inform our staff immediately, so that we may promptly carry out the necessary inspection and repairs. Our team is committed to making your stay as comfortable as possible. Provided that there is anything else we can assist you with or if you have any alternative requests, please do not hesitate to reach out to our front desk staff for the next time. We are here to ensure that you have a pleasant and memorable stay with us. Thank you for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***a
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Leisure
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9.4
/10
Reviewed 72 week(s) ago
The room is clean and comfort. The staff is friendly
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Accommodation's Reply
31 Jan 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 105 week(s) ago
Went Hatyai with my friend via car and hence this location will be considered OK as we have our own transportation. However if without a car then this area may not be so suitable. Overall it's a clean and comfy hotel where staff also very friendly. Definitely worth the stay!
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Accommodation's Reply
11 Jun 2024
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
M***k
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Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 107 week(s) ago
The room is very good. The bed is hard and uncomfortable to sleep on. It is not suitable for relaxation. The bed is as hard as sleeping on the floor. Everything else is good. The staff is very good.
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Accommodation's Reply
05 Jun 2024
First of all, we are sorry for the inconvenience you experienced during your stay at our hotel. It was not our intention to disappoint you in any way. Your satisfaction is important to us and we would like to apologize for the inconvenience caused. We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do. THANK YOU for your time, and we hope that you will choose to stay with us again in the future. SUBANAN Residence®
Chee Shindee
icon-origin-TRAVELOKA
10.0
/10
Reviewed 142 week(s) ago
Highly Recommended, the hotel with 3.5 stars rating. It is a rare real 8+ rating hotel. A big thumb up for the management. When you are coming to Hatyai, this is one of the hotel that you cannot be missed. Nice and cozy room. All staffs are approachable and good hotel service. Not far from Central Festival mall. Near to “Mini Big C” and many vending machines at hotel lobby. Definitely! Come again in the future.
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+3
2 people find it helpful
Accommodation's Reply
03 Jul 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
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