SUBANAN Hotel and Residence, Hatyai

Hotels
Finding rooms for you...
8.9
/10
Very Good
25 reviews

What Guests Say About Their Stay

Warunya

10.0
/ 10
โรงแรมสวย ใหม่ และมีกลิ่นหอมมาก เป็นประสบการณ์ที่ประทับใจตั้งแต่วินาทีแรกที่มาถึงค่ะ พนักงานทุกคนให้การต้อนรับด้วยรอยยิ้มและช่วยเหลือดีมาก ห้องพักสะอาด กว้างขวาง และเตียงนอนนุ่มสบายจนหลับเต็มอิ่มตลอดคืน สิ่งอำนวยความสะดวกก็ครบครัน รวมถึงในห้องน้ำมีฝักบัวแบบ Rain Shower ให้ความรู้สึกผ่อนคลายสุด ๆ น้ำไหลสม่ำเสมอ อาบน้ำแล้วสดชื่นเหมือนได้อยู่สปาเลยค่ะ ที่สำคัญอินเทอร์เน็ตเร็วด้วยนะ แม้จะไม่มีอาหารเช้าแต่ทางโรงแรมจะมีชา กาแฟ และขนมให้ทานฟรี หรือหากต้องการสั่งอาหารสามารถเรียกรับบริการรูมเซอร์วิสได้จากในห้อง สะดวกมาก สำหรับใครที่ไม่ได้ขับรถมาเอง หรือไม่สะดวกในการเดินทาง โรงแรมยังมีบริการช่วยเรียกรถให้ด้วยนะคะ สะดวกสบายสุดๆ ทำเลที่ตั้งถือว่าสะดวกมาก มีเครื่องซักผ้า อบผ้า ทั้งในตึกและหน้าตึก อยู่ใกล้ตลาด ร้านอาหาร ร้านคาเฟ่ที่เค้กและกาแฟอร่อยมาก ใต้ตึกมีตู้กดขนมอัตโนมัติที่คอยให้บริการ 24 ชม.เลย มีตู้กดน้ำเต่าบินด้วย ส่วนบรรยากาศภายในโรงแรมเงียบสงบ เหมาะกับการพักผ่อนอย่างแท้จริง ที่จอดรถรองรับได้เยอะมาก ไม่ต้องกังวลเรื่องจะไม่มีที่จอดเลยค่ะ ที่ประทับใจอีกอย่างคือความเอาใจใส่ของพนักงานค่ะ ทุกคำขอได้รับการช่วยเหลืออย่างรวดเร็ว ไม่ว่าจะเป็นการแนะนำร้านอาหารอร่อย ๆ ในพื้นที่ หรือการจัดเตรียมสิ่งเล็ก ๆ น้อย ๆ ที่ทำให้การพักผ่อนสมบูรณ์ยิ่งขึ้น โรงแรมนี้เป็นตัวเลือกที่คุ้มค่าเกินราคา ทั้งในด้านคุณภาพการบริการ ความสะดวกสบาย และบรรยากาศ ใครที่กำลังมองหาที่พักที่อบอุ่นและเป็นกันเอง ขอแนะนำที่นี่เลยค่ะ รับรองว่าจะต้องประทับใจ
See translation

Theeranut

10.0
/ 10
THE GREAT HOTEL (2nd stay) Still one of our fav hotel in Hatyai. Very worth the money. All front offices are friendly, helpful, courteous and professional. [Deserves 5 star service] ⭐️🌟⭐️🌟⭐️🌟 The rooms are well prepared and super clean. The place itself overall is gorgeous. Again, we will come back to the same hotel in the near future!! SEE YOU AGAIN❤️

Chen

10.0
/ 10
Amazing Experience 👍👍 I would recommend this hotel to my friends as I really enjoy staying here. It was such a clean and beautiful hotel. Everything is great here. Just packed with all amenities. Beds are very comfy!! Staffs are super professional. Speaks quite fluent English and super welcoming. I loved how they respected and behaved so well. Iron is provided by request. Not like any other hotel, they don’t have iron. Location is also strategic and good, nearby to interesting place and many attractions [around 5-10mins to Central Hatyai and Makro] Also, this hotel is close to Prince of Songkhla University. However, if you are driving do keep in mind that the road could be narrow but if you don’t drive, you can take “Grab”. Anyway, the food can order from outsides with the online food delivery service. We enjoyed our stay at this hotel!
In the Area
See Map
Thungree-Kokwat Road 2, Soi 3, Ban Kho Hong, Kho Hong, Hat Yai, Songkhla, Thailand, 90110

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named SUBANAN Residence Hatyai SUBANAN Hotel and Residence, Hatyai is located in area / city Kho Hong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around SUBANAN Hotel and Residence, Hatyai

Thungree-Kokwat Road 2, Soi 3, Ban Kho Hong, Kho Hong, Hat Yai, Songkhla, Thailand, 90110
Discover More Places
Lobby SUBANAN Hotel and Residence, Hatyai
Lobby 2 SUBANAN Hotel and Residence, Hatyai

Discover More About SUBANAN Hotel and Residence, Hatyai

Discover the Comfort of SUBANAN Residence Hatyai

Welcome, Australian travellers, to your guide to SUBANAN Residence Hatyai, a welcoming accommodation nestled in the vibrant city of Hatyai, Songkhla, Thailand. If you're planning a trip to this exciting region and seeking a comfortable, well-located base, SUBANAN Residence Hatyai offers a blend of convenience and local charm that aligns perfectly with what many Australian travellers look for in their holiday stays. From its accessible location to its commitment to guest comfort, this residence aims to provide a memorable experience. Rates at SUBANAN Residence Hatyai start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of SUBANAN Residence Hatyai

SUBANAN Residence Hatyai is situated in the heart of Hatyai, a bustling district known for its lively atmosphere and convenient access to local amenities. Located at {localAddressString}, it offers a strategic position for exploring the city. While specific distances to major transport hubs can vary, Hatyai is well-connected, making it easy to navigate. The surrounding area is alive with local life, offering a glimpse into the everyday rhythm of the city. You'll find yourself close to a variety of local eateries and shops, providing ample opportunities to immerse yourself in the local culture. For those who enjoy exploring on foot, the immediate vicinity offers a pleasant walking experience, allowing you to discover hidden gems at your own pace.

Guest Facilities and Services at SUBANAN Residence Hatyai

Guest facilities at SUBANAN Residence Hatyai are designed to ensure a comfortable and hassle-free stay for all visitors. Understanding the importance of a good start to the day, the residence offers breakfast options that cater to various tastes, potentially including local buffet selections and coffee to kickstart your explorations. For travellers who value peace of mind, secure luggage storage is available, allowing you to make the most of your time without being weighed down. Complimentary Wi-Fi is provided throughout the property, keeping you connected. The 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests you may have, ensuring that assistance is always at hand, day or night.

Room Information and Stay Experience at SUBANAN Residence Hatyai

SUBANAN Residence Hatyai offers a range of rooms designed to provide a restful sanctuary after a day of sightseeing or business. The Room types of SUBANAN Residence Hatyai are thoughtfully appointed to meet the needs of modern travellers. You can expect clean and comfortable environments, with a focus on providing a good night's sleep. Each room is equipped with effective climate control systems, ensuring a pleasant temperature regardless of the weather outside. The bathrooms are maintained to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and sizes are best confirmed directly, the emphasis is on providing a comfortable and functional space for your stay.

Recommended Nearby Dining and Cafes around SUBANAN Residence Hatyai

Hatyai is a culinary hotspot, and SUBANAN Residence Hatyai places you right in the middle of it all. The area surrounding the residence is brimming with opportunities to savour local flavours. You'll discover a vibrant café culture, perfect for those who appreciate a good brew and a relaxed atmosphere, reminiscent of the strong café scene back home. For breakfast, expect a range of options from hearty local buffets to lighter fare. Exploring the nearby streets will lead you to numerous local restaurants and street food stalls, offering authentic Thai cuisine that is both delicious and affordable. Whether you're craving a traditional Thai dish or a comforting cup of coffee, the neighbourhood around SUBANAN Residence Hatyai has something to satisfy every palate.

Popular Attractions and Activities near SUBANAN Residence Hatyai

Hatyai and its surrounding areas offer a wealth of attractions and activities for every type of traveller. From vibrant markets to serene natural landscapes, there's plenty to explore. * **Khao Nam Khang Historical Park:** Discover the rich history and natural beauty of this significant site, offering insights into the region's past. * **Ton Nga Chang Wildlife Sanctuary:** Immerse yourself in nature with a visit to this protected area, known for its waterfalls and diverse flora and fauna. * **Hatyai Municipal Park:** A popular local spot offering recreational activities, beautiful gardens, and panoramic views of the city. * **Kim Yong Market:** Experience the bustling atmosphere of this central market, a great place to find local produce, souvenirs, and street food. * **Wat Hat Yai Nai:** Visit this impressive temple, home to a large reclining Buddha statue, offering a peaceful and spiritual experience. If you are looking for other activities around SUBANAN Residence Hatyai, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to SUBANAN Residence Hatyai from the Airport

Navigating your journey from the airport to SUBANAN Residence Hatyai is straightforward, with several convenient options available. Understanding how to get to SUBANAN Residence Hatyai is key to a smooth arrival. * **Airport Link/Train:** If available, the airport link or train services offer an efficient and often cost-effective way to reach the city centre, from where you can take a short taxi or rideshare to the residence. * **Airport Shuttle Bus:** Dedicated shuttle buses from the airport often provide direct or indirect routes to key points in Hatyai, making them a practical choice for travellers. * **Public Metered Taxis:** Readily available at the airport, metered taxis offer a direct and convenient way to reach SUBANAN Residence Hatyai. Ensure the meter is used for a fair fare. * **Rideshare Services:** You can also opt for a rideshare service, which can be booked via a mobile app for a convenient door-to-door transfer. For a seamless travel experience, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose SUBANAN Residence Hatyai

SUBANAN Residence Hatyai stands out as an excellent choice for Australian travellers seeking a comfortable and convenient stay in Hatyai. Its prime location offers easy access to local attractions and amenities, while the friendly service and comfortable accommodations ensure a relaxing visit. * **Convenient Location:** Situated in a well-connected part of Hatyai, making exploration easy. * **Comfortable Accommodations:** Rooms are designed for relaxation with essential amenities. * **Friendly and Helpful Staff:** A 24-hour front desk is available to assist with your needs. * **Local Immersion:** Proximity to local markets, cafes, and dining options allows for authentic experiences. Ready to experience the charm of Hatyai? Book budget hotels in Songkhla and discover the value and comfort that SUBANAN Residence Hatyai offers. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans. Check room availability at SUBANAN Residence Hatyai and Book SUBANAN Residence Hatyai today for an unforgettable Thai adventure!

All facilities in SUBANAN Hotel and Residence, Hatyai

Bar, Cafe and Lounge SUBANAN Hotel and Residence, Hatyai
Bar, Cafe and Lounge
Entertainment Facility SUBANAN Hotel and Residence, Hatyai
Entertainment Facility
Fitness Center SUBANAN Hotel and Residence, Hatyai
Fitness Center
Functional Hall SUBANAN Hotel and Residence, Hatyai
Functional Hall
Common Space SUBANAN Hotel and Residence, Hatyai
Common Space

Hotel Services

  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Cafe
  • Dining area
  • Nightclub
  • Pub
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Transportation

  • Area shuttle with surcharge
  • Bicycle rental
  • Bicycle storage
  • Limited parking
  • Car rental
  • Garage
  • Limo or town car service
  • Bus/truck parking
  • Secure parking
  • Shopping center shuttle (surcharge)

General

  • AC
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Family room
  • Heater
  • Recreation room
  • Rooftop terrace
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Things to Do

  • Children play area
  • Entertainment for adults
  • Entertainment for children
  • Garden
  • Library
  • Parasol

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Braille or raised signage
  • Roll-in shower

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Printer

Kids and Pets

  • Babysitting with surcharge
  • Cribs
  • Supervised childcare

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Connectivity

  • Internation Call
  • Free WiFi

Sports and Recreations

  • Game room

Accommodation Policy & General Information in SUBANAN Hotel and Residence, Hatyai

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

✅ CHECK-IN POLICY : Upon arrival at the hotel, “your Reservation Confirmation” and “a Valid, Government-Issued Photo ID” [[choose the one alternative]] (such as a Valid Passport / Driver's License /or/ ID Card) would be required for verification on CHECK-IN at the hotel.
✅ HOTEL DEPOSIT POLICY : (i) A security deposit is required upon check-in to cover incidentals and other expenses during staying at the hotel. (ii) Upon arrival at the hotel, a security deposit amount "1,000THB / 160MYR" per night is required, paid in bank transfer, cash or money blocked on credit card. (iii) Upon check-out, such deposit is fully refunded if no additional expenses have been incurred during the stay at the hotel. (iv) Using a credit card deposit during check-in, please be informed that on departure, should there are no incidental charges during the stay, the process of removing the credit card pre-authorization amount could take 2 to 4 weeks, depending on the credit card issuing bank and the cut-off date of guest’s credit card monthly statement cycle, which is beyond the hotel’s control.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SUBANAN Hotel and Residence, Hatyai
100
Number of floors in SUBANAN Hotel and Residence, Hatyai
9
Another facilities in SUBANAN Hotel and Residence, Hatyai
Concierge, Early Check-in, Express check-in, Express check-out, Front desk

Frequently asked questions about SUBANAN Hotel and Residence, Hatyai

What are available facilities at SUBANAN Hotel and Residence, Hatyai?
There are top facilites at SUBANAN Hotel and Residence, Hatyai such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SUBANAN Hotel and Residence, Hatyai?
The standard check-in time at SUBANAN Hotel and Residence, Hatyai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does SUBANAN Hotel and Residence, Hatyai provide breakfast?
Yes, SUBANAN Hotel and Residence, Hatyai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SUBANAN Hotel and Residence, Hatyai?
SUBANAN Hotel and Residence, Hatyai has a 3.5-star rating.
How many floors does SUBANAN Hotel and Residence, Hatyai have?
SUBANAN Hotel and Residence, Hatyai has 9.
See All

SUBANAN Hotel and Residence, Hatyai reviews and ratings

8.9
Very Good
From 15 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

8.8

Meal

8.5

Location

8.8

Service and Facilites

9.5

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews SUBANAN Hotel and Residence, Hatyai

Number of reviews per page
20
40
Customer reviews
Mintaya R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The staff were very nice. The hotel was clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Kaenika K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The staff were friendly and the rooms were clean and brand new.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jun 2026
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Hotel and Residence®, Hatyai
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nice and clean place to stay and recommended for next stay.
Find this review helpful?
Accommodation's Reply
19 Jun 2026
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Hotel and Residence®, Hatyai
Suntharee D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
The location is convenient. The rooms are nice and clean, there's a Japanese restaurant nearby, there's parking, and the commute is easy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Residence®
G***t
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 62 week(s) ago
-The hotel really has standards -The staffs are polite and cheerful But I broke a glass and was fined 200 baht So brutal, the air conditioner in the bathroom dripped, made my hair slippery, and I got a cut on my arm
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jul 2025
Should guests are faced with any inconvenience experienced during your stay at our hotel, we would like to apologize for the inconvenience caused. It was not our intention to disappoint you in any way and your satisfaction is important to us. We are always at your service. However, all guests would be required to have acknowledged in general terms & conditions from the hotel staff at checking-in process. And also, one of these terms & conditions is "Guest's Responsibility and Liability". That is the guest shall compensate the hotel for any lost or any damage caused through willful misconduct or negligence of the Guest which shall include, without limitation to, costs of repairing facilities, loss of sales opportunities, except normal wear and tear to hotel asset. Any damage or theft caused by the guest (and their visitors) will result in forfeiting any deposits, pre-payment. Depending on the damage or theft involved, it may be subject to additional charges. Guest shall keep the hotel room in a good condition and maintain hygiene and cleanliness. In the case of the broken glass, it is considered an act caused by guests. Therefore, we must charge for the damage as informed to guests during the check-in process. Regarding the issue of water dripping from the air conditioner in the bathroom, we would like to inform you that our team has thoroughly inspected the unit and found no such issue occurring. Should any irregularities arise in the future, please do not hesitate to inform our staff immediately, so that we may promptly carry out the necessary inspection and repairs. Our team is committed to making your stay as comfortable as possible. Provided that there is anything else we can assist you with or if you have any alternative requests, please do not hesitate to reach out to our front desk staff for the next time. We are here to ensure that you have a pleasant and memorable stay with us. Thank you for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 85 week(s) ago
The room is clean and comfort. The staff is friendly
Find this review helpful?
Accommodation's Reply
31 Jan 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 119 week(s) ago
Went Hatyai with my friend via car and hence this location will be considered OK as we have our own transportation. However if without a car then this area may not be so suitable. Overall it's a clean and comfy hotel where staff also very friendly. Definitely worth the stay!
Find this review helpful?
Accommodation's Reply
11 Jun 2024
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
M***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 120 week(s) ago
The room is very good. The bed is hard and uncomfortable to sleep on. It is not suitable for relaxation. The bed is as hard as sleeping on the floor. Everything else is good. The staff is very good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2024
First of all, we are sorry for the inconvenience you experienced during your stay at our hotel. It was not our intention to disappoint you in any way. Your satisfaction is important to us and we would like to apologize for the inconvenience caused. We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do. THANK YOU for your time, and we hope that you will choose to stay with us again in the future. SUBANAN Residence®
Chee Shindee
icon-origin-TRAVELOKA
10.0
/10
Reviewed 156 week(s) ago
Highly Recommended, the hotel with 3.5 stars rating. It is a rare real 8+ rating hotel. A big thumb up for the management. When you are coming to Hatyai, this is one of the hotel that you cannot be missed. Nice and cozy room. All staffs are approachable and good hotel service. Not far from Central Festival mall. Near to “Mini Big C” and many vending machines at hotel lobby. Definitely! Come again in the future.
Read More
+3
2 people find it helpful
Accommodation's Reply
03 Jul 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 SUBANAN Hotel and Residence, Hatyai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 15 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

8.8

Meal

8.5

Location

8.8

Service and Facilites

9.5

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews SUBANAN Hotel and Residence, Hatyai

Number of reviews per page
20
40
Customer reviews
Mintaya R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The staff were very nice. The hotel was clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Kaenika K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The staff were friendly and the rooms were clean and brand new.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jun 2026
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Hotel and Residence®, Hatyai
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nice and clean place to stay and recommended for next stay.
Find this review helpful?
Accommodation's Reply
19 Jun 2026
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Hotel and Residence®, Hatyai
Suntharee D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
The location is convenient. The rooms are nice and clean, there's a Japanese restaurant nearby, there's parking, and the commute is easy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Residence®
G***t
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 62 week(s) ago
-The hotel really has standards -The staffs are polite and cheerful But I broke a glass and was fined 200 baht So brutal, the air conditioner in the bathroom dripped, made my hair slippery, and I got a cut on my arm
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jul 2025
Should guests are faced with any inconvenience experienced during your stay at our hotel, we would like to apologize for the inconvenience caused. It was not our intention to disappoint you in any way and your satisfaction is important to us. We are always at your service. However, all guests would be required to have acknowledged in general terms & conditions from the hotel staff at checking-in process. And also, one of these terms & conditions is "Guest's Responsibility and Liability". That is the guest shall compensate the hotel for any lost or any damage caused through willful misconduct or negligence of the Guest which shall include, without limitation to, costs of repairing facilities, loss of sales opportunities, except normal wear and tear to hotel asset. Any damage or theft caused by the guest (and their visitors) will result in forfeiting any deposits, pre-payment. Depending on the damage or theft involved, it may be subject to additional charges. Guest shall keep the hotel room in a good condition and maintain hygiene and cleanliness. In the case of the broken glass, it is considered an act caused by guests. Therefore, we must charge for the damage as informed to guests during the check-in process. Regarding the issue of water dripping from the air conditioner in the bathroom, we would like to inform you that our team has thoroughly inspected the unit and found no such issue occurring. Should any irregularities arise in the future, please do not hesitate to inform our staff immediately, so that we may promptly carry out the necessary inspection and repairs. Our team is committed to making your stay as comfortable as possible. Provided that there is anything else we can assist you with or if you have any alternative requests, please do not hesitate to reach out to our front desk staff for the next time. We are here to ensure that you have a pleasant and memorable stay with us. Thank you for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 85 week(s) ago
The room is clean and comfort. The staff is friendly
Find this review helpful?
Accommodation's Reply
31 Jan 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 119 week(s) ago
Went Hatyai with my friend via car and hence this location will be considered OK as we have our own transportation. However if without a car then this area may not be so suitable. Overall it's a clean and comfy hotel where staff also very friendly. Definitely worth the stay!
Find this review helpful?
Accommodation's Reply
11 Jun 2024
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
M***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 120 week(s) ago
The room is very good. The bed is hard and uncomfortable to sleep on. It is not suitable for relaxation. The bed is as hard as sleeping on the floor. Everything else is good. The staff is very good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2024
First of all, we are sorry for the inconvenience you experienced during your stay at our hotel. It was not our intention to disappoint you in any way. Your satisfaction is important to us and we would like to apologize for the inconvenience caused. We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do. THANK YOU for your time, and we hope that you will choose to stay with us again in the future. SUBANAN Residence®
Chee Shindee
icon-origin-TRAVELOKA
10.0
/10
Reviewed 156 week(s) ago
Highly Recommended, the hotel with 3.5 stars rating. It is a rare real 8+ rating hotel. A big thumb up for the management. When you are coming to Hatyai, this is one of the hotel that you cannot be missed. Nice and cozy room. All staffs are approachable and good hotel service. Not far from Central Festival mall. Near to “Mini Big C” and many vending machines at hotel lobby. Definitely! Come again in the future.
Read More
+3
2 people find it helpful
Accommodation's Reply
03 Jul 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
You’ve read all the top reviews.
Number of reviews per page
20
40