SUBANAN Hotel and Residence, Hatyai

Hotels
9.0
/10
Very Good
21 reviews

What Guests Say About Their Stay

Warunya

10.0
/ 10
โรงแรมสวย ใหม่ และมีกลิ่นหอมมาก เป็นประสบการณ์ที่ประทับใจตั้งแต่วินาทีแรกที่มาถึงค่ะ พนักงานทุกคนให้การต้อนรับด้วยรอยยิ้มและช่วยเหลือดีมาก ห้องพักสะอาด กว้างขวาง และเตียงนอนนุ่มสบายจนหลับเต็มอิ่มตลอดคืน สิ่งอำนวยความสะดวกก็ครบครัน รวมถึงในห้องน้ำมีฝักบัวแบบ Rain Shower ให้ความรู้สึกผ่อนคลายสุด ๆ น้ำไหลสม่ำเสมอ อาบน้ำแล้วสดชื่นเหมือนได้อยู่สปาเลยค่ะ ที่สำคัญอินเทอร์เน็ตเร็วด้วยนะ แม้จะไม่มีอาหารเช้าแต่ทางโรงแรมจะมีชา กาแฟ และขนมให้ทานฟรี หรือหากต้องการสั่งอาหารสามารถเรียกรับบริการรูมเซอร์วิสได้จากในห้อง สะดวกมาก สำหรับใครที่ไม่ได้ขับรถมาเอง หรือไม่สะดวกในการเดินทาง โรงแรมยังมีบริการช่วยเรียกรถให้ด้วยนะคะ สะดวกสบายสุดๆ ทำเลที่ตั้งถือว่าสะดวกมาก มีเครื่องซักผ้า อบผ้า ทั้งในตึกและหน้าตึก อยู่ใกล้ตลาด ร้านอาหาร ร้านคาเฟ่ที่เค้กและกาแฟอร่อยมาก ใต้ตึกมีตู้กดขนมอัตโนมัติที่คอยให้บริการ 24 ชม.เลย มีตู้กดน้ำเต่าบินด้วย ส่วนบรรยากาศภายในโรงแรมเงียบสงบ เหมาะกับการพักผ่อนอย่างแท้จริง ที่จอดรถรองรับได้เยอะมาก ไม่ต้องกังวลเรื่องจะไม่มีที่จอดเลยค่ะ ที่ประทับใจอีกอย่างคือความเอาใจใส่ของพนักงานค่ะ ทุกคำขอได้รับการช่วยเหลืออย่างรวดเร็ว ไม่ว่าจะเป็นการแนะนำร้านอาหารอร่อย ๆ ในพื้นที่ หรือการจัดเตรียมสิ่งเล็ก ๆ น้อย ๆ ที่ทำให้การพักผ่อนสมบูรณ์ยิ่งขึ้น โรงแรมนี้เป็นตัวเลือกที่คุ้มค่าเกินราคา ทั้งในด้านคุณภาพการบริการ ความสะดวกสบาย และบรรยากาศ ใครที่กำลังมองหาที่พักที่อบอุ่นและเป็นกันเอง ขอแนะนำที่นี่เลยค่ะ รับรองว่าจะต้องประทับใจ
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Theeranut

10.0
/ 10
THE GREAT HOTEL (2nd stay) Still one of our fav hotel in Hatyai. Very worth the money. All front offices are friendly, helpful, courteous and professional. [Deserves 5 star service] ⭐️🌟⭐️🌟⭐️🌟 The rooms are well prepared and super clean. The place itself overall is gorgeous. Again, we will come back to the same hotel in the near future!! SEE YOU AGAIN❤️

Chen

10.0
/ 10
Amazing Experience 👍👍 I would recommend this hotel to my friends as I really enjoy staying here. It was such a clean and beautiful hotel. Everything is great here. Just packed with all amenities. Beds are very comfy!! Staffs are super professional. Speaks quite fluent English and super welcoming. I loved how they respected and behaved so well. Iron is provided by request. Not like any other hotel, they don’t have iron. Location is also strategic and good, nearby to interesting place and many attractions [around 5-10mins to Central Hatyai and Makro] Also, this hotel is close to Prince of Songkhla University. However, if you are driving do keep in mind that the road could be narrow but if you don’t drive, you can take “Grab”. Anyway, the food can order from outsides with the online food delivery service. We enjoyed our stay at this hotel!
In the Area
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Thungree-Kokwat Road 2, Soi 3, Ban Kho Hong, Kho Hong, Hat Yai, Songkhla, Thailand, 90110

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
SUBANAN Hotel and Residence, Hatyai is located in area / city Kho Hong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around SUBANAN Hotel and Residence, Hatyai

Thungree-Kokwat Road 2, Soi 3, Ban Kho Hong, Kho Hong, Hat Yai, Songkhla, Thailand, 90110
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Lobby SUBANAN Hotel and Residence, Hatyai
Lobby 2 SUBANAN Hotel and Residence, Hatyai

Discover More About SUBANAN Hotel and Residence, Hatyai

Discover Your Perfect Stay at SUBANAN Residence Hatyai

Welcome to SUBANAN Residence Hatyai, your premier destination for comfort and convenience in the vibrant city of Songkhla, Thailand. Whether you're visiting for business or leisure, SUBANAN Residence Hatyai offers a welcoming atmosphere and a range of amenities designed to make your stay truly memorable. Room rates at SUBANAN Residence Hatyai start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

SUBANAN Residence Hatyai Location

Nestled in the heart of Hat Yai, Songkhla, SUBANAN Residence Hatyai is conveniently situated at ถนนทุ่งรี-โคกวัด 2 ซอย 3 บ้านคอหงส์, คอหงส์, อำเภอหาดใหญ่, สงขลา, ประเทศไทย, 90110. This prime location places you just a short distance from the city center, offering easy access to major transportation hubs and local attractions. The atmosphere surrounding SUBANAN Residence Hatyai is one of vibrant energy, with the buzz of the city just moments away, yet it also provides a tranquil retreat for those seeking relaxation. It's an ideal base for exploring everything Hat Yai has to offer, from bustling markets to serene natural landscapes.

SUBANAN Residence Hatyai Facilities & Services

Facilities for guests at SUBANAN Residence Hatyai are designed to cater to every need, ensuring a comfortable and enjoyable experience.
  • Complimentary Wi-Fi access throughout the property.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day.
  • A well-equipped fitness center for guests to maintain their workout routine.
  • On-site dining options offering delicious local and international cuisine.
  • 24-hour front desk service for your convenience.
  • Secure on-site parking available for guests.
  • Concierge services to assist with tour bookings and local information.
Operating hours for the swimming pool are from 8:00 AM to 8:00 PM, with no additional fees. The fitness center is open from 6:00 AM to 10:00 PM, also free of charge for guests.

SUBANAN Residence Hatyai Room Types

A diverse range of room types are available to suit every traveler's preference at SUBANAN Residence Hatyai. The room types of SUBANAN Residence Hatyai include options such as the Deluxe Room, offering comfortable accommodations with a city view. For those seeking more space, the Suite provides enhanced amenities and a separate living area. Family Rooms are also available, perfect for groups traveling together. All rooms are designated as non-smoking to ensure a fresh environment for all guests. Some of our premium rooms feature a bathtub for an added touch of luxury. We do not currently offer pet-friendly rooms.

SUBANAN Residence Hatyai Dining & Restaurants

Savor a culinary journey at SUBANAN Residence Hatyai with our on-site dining options. Our main restaurant, "The Spice Garden," offers a delightful array of authentic Thai dishes and international favorites. Enjoy breakfast from 7:00 AM to 10:00 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM. An estimated price per person for a meal is around 300-500 THB. For a more casual experience, "The Oasis Cafe" serves light snacks, pastries, and refreshing beverages from 9:00 AM to 7:00 PM.

SUBANAN Residence Hatyai Nearby Attractions and Activities

Explore the wonders of Hat Yai and its surroundings with these popular nearby attractions:
  • Khao Kho Hong Mountain:

    Offers panoramic views of Hat Yai and is home to a large Buddha statue.
  • Hat Yai Municipal Park:

    A sprawling green space perfect for leisurely strolls, picnics, and enjoying the natural beauty.
  • Kim Yong Market:

    A bustling local market where you can find a wide variety of goods, from fresh produce to souvenirs.
  • Wat Hat Yai Nai:

    Famous for its impressive reclining Buddha statue.
  • Samila Beach (Songkhla):

    A picturesque coastal destination known for its iconic mermaid statue and clear waters, a short drive from Hat Yai.
If you are looking for other activities around SUBANAN Residence Hatyai, check out the best deals on Traveloka: Recommended activities in Hat Yai!

How to Get to SUBANAN Residence Hatyai from the Airport

Getting to SUBANAN Residence Hatyai from Hat Yai International Airport (HDY) is straightforward. The airport transfer service of SUBANAN Residence Hatyai can be arranged for your convenience. Here's how to get to SUBANAN Residence Hatyai:
  • Hotel Private Airport Transfer:

    The most convenient option is to pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. The estimated cost is around 500-700 THB. You can also explore airport transfer services on Traveloka.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to SUBANAN Residence Hatyai typically takes about 30-40 minutes, with fares ranging from 400-600 THB depending on traffic.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via a mobile app for a convenient and often cost-effective option.

Summary of Why You Should Choose to Stay at SUBANAN Residence Hatyai

SUBANAN Residence Hatyai stands out as an excellent choice for your next trip to Songkhla, offering a blend of comfort, convenience, and value.
  • Prime location in the heart of Hat Yai, providing easy access to attractions and amenities.
  • Comfortable and well-appointed rooms catering to various needs.
  • Excellent on-site facilities including a swimming pool and fitness center.
  • Warm and hospitable service from our dedicated staff.
  • Great value for money, especially with new user promotions.
Discover the best Room availability at SUBANAN Residence Hatyai and start Planning your trip today. For Booking SUBANAN Residence Hatyai, we recommend using Traveloka for a seamless booking experience. Book budget hotels in Songkhla and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in SUBANAN Hotel and Residence, Hatyai

Bar, Cafe and Lounge SUBANAN Hotel and Residence, Hatyai
Bar, Cafe and Lounge
Entertainment Facility SUBANAN Hotel and Residence, Hatyai
Entertainment Facility
Fitness Center SUBANAN Hotel and Residence, Hatyai
Fitness Center
Functional Hall SUBANAN Hotel and Residence, Hatyai
Functional Hall
Common Space SUBANAN Hotel and Residence, Hatyai
Common Space

Hotel Services

  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Bicycle rental
  • Bicycle storage
  • Limited parking
  • Car rental
  • Garage
  • Limo or town car service
  • Bus/truck parking
  • Secure parking
  • Shopping center shuttle
  • Shopping center shuttle (surcharge)

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Nightclub
  • Pub
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Family room
  • Heater
  • Non-smoking room
  • Recreation room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Entertainment for adults
  • Entertainment for children
  • Garden
  • Library
  • Outdoor facilities
  • Parasol

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Braille or raised signage
  • Roll-in shower

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • PRINTER

Kids and Pets

  • Babysitting with surcharge
  • CRIBS
  • Supervised childcare

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Sports and Recreations

  • Game room

Accommodation Policy & General Information in SUBANAN Hotel and Residence, Hatyai

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

✅ CHECK-IN POLICY : Upon arrival at the hotel, “your Reservation Confirmation” and “a Valid, Government-Issued Photo ID” [[choose the one alternative]] (such as a Valid Passport / Driver's License /or/ ID Card) would be required for verification on CHECK-IN at the hotel.
✅ HOTEL DEPOSIT POLICY : (i) A security deposit is required upon check-in to cover incidentals and other expenses during staying at the hotel. (ii) Upon arrival at the hotel, a security deposit amount "500THB / 75MYR" or "300THB / 45MYR" per night is required, paid in bank transfer, cash or money blocked on credit card. (iii) Upon check-out, such deposit is fully refunded if no additional expenses have been incurred during the stay at the hotel. (iv) Using a credit card deposit during check-in, please be informed that on departure, should there are no incidental charges during the stay, the process of removing the credit card pre-authorization amount could take 2 to 4 weeks, depending on the credit card issuing bank and the cut-off date of guest’s credit card monthly statement cycle, which is beyond the hotel’s control.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SUBANAN Hotel and Residence, Hatyai
100
Number of floors in SUBANAN Hotel and Residence, Hatyai
9
Another facilities in SUBANAN Hotel and Residence, Hatyai
Concierge, Early Check-in, Express check-in, Express check-out, Front desk

Frequently asked question in SUBANAN Hotel and Residence, Hatyai

What are available facilities at SUBANAN Hotel and Residence, Hatyai?
There are top facilites at SUBANAN Hotel and Residence, Hatyai such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SUBANAN Hotel and Residence, Hatyai?
The standard check-in time at SUBANAN Hotel and Residence, Hatyai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does SUBANAN Hotel and Residence, Hatyai provide breakfast?
Yes, SUBANAN Hotel and Residence, Hatyai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SUBANAN Hotel and Residence, Hatyai?
SUBANAN Hotel and Residence, Hatyai is a 3.5-star hotel.
How many floors does SUBANAN Hotel and Residence, Hatyai have?
SUBANAN Hotel and Residence, Hatyai has 9 floors.
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More Reviews from Other Guests in SUBANAN Hotel and Residence, Hatyai

8.8
Very Good
From 12 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

9.4

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Traveler Reviews SUBANAN Hotel and Residence, Hatyai

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Nice and clean place to stay and recommended for next stay.
Find this review helpful?
Accommodation's Reply
19 Jun 2026
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Hotel and Residence®, Hatyai
Suntharee D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
The location is convenient. The rooms are nice and clean, there's a Japanese restaurant nearby, there's parking, and the commute is easy.
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Accommodation's Reply
01 Sep 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Residence®
G***t
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 49 week(s) ago
-The hotel really has standards -The staffs are polite and cheerful But I broke a glass and was fined 200 baht So brutal, the air conditioner in the bathroom dripped, made my hair slippery, and I got a cut on my arm
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Accommodation's Reply
16 Jul 2025
Should guests are faced with any inconvenience experienced during your stay at our hotel, we would like to apologize for the inconvenience caused. It was not our intention to disappoint you in any way and your satisfaction is important to us. We are always at your service. However, all guests would be required to have acknowledged in general terms & conditions from the hotel staff at checking-in process. And also, one of these terms & conditions is "Guest's Responsibility and Liability". That is the guest shall compensate the hotel for any lost or any damage caused through willful misconduct or negligence of the Guest which shall include, without limitation to, costs of repairing facilities, loss of sales opportunities, except normal wear and tear to hotel asset. Any damage or theft caused by the guest (and their visitors) will result in forfeiting any deposits, pre-payment. Depending on the damage or theft involved, it may be subject to additional charges. Guest shall keep the hotel room in a good condition and maintain hygiene and cleanliness. In the case of the broken glass, it is considered an act caused by guests. Therefore, we must charge for the damage as informed to guests during the check-in process. Regarding the issue of water dripping from the air conditioner in the bathroom, we would like to inform you that our team has thoroughly inspected the unit and found no such issue occurring. Should any irregularities arise in the future, please do not hesitate to inform our staff immediately, so that we may promptly carry out the necessary inspection and repairs. Our team is committed to making your stay as comfortable as possible. Provided that there is anything else we can assist you with or if you have any alternative requests, please do not hesitate to reach out to our front desk staff for the next time. We are here to ensure that you have a pleasant and memorable stay with us. Thank you for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 73 week(s) ago
The room is clean and comfort. The staff is friendly
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Accommodation's Reply
31 Jan 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 106 week(s) ago
Went Hatyai with my friend via car and hence this location will be considered OK as we have our own transportation. However if without a car then this area may not be so suitable. Overall it's a clean and comfy hotel where staff also very friendly. Definitely worth the stay!
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Accommodation's Reply
11 Jun 2024
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
M***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 107 week(s) ago
The room is very good. The bed is hard and uncomfortable to sleep on. It is not suitable for relaxation. The bed is as hard as sleeping on the floor. Everything else is good. The staff is very good.
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Accommodation's Reply
05 Jun 2024
First of all, we are sorry for the inconvenience you experienced during your stay at our hotel. It was not our intention to disappoint you in any way. Your satisfaction is important to us and we would like to apologize for the inconvenience caused. We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do. THANK YOU for your time, and we hope that you will choose to stay with us again in the future. SUBANAN Residence®
Chee Shindee
icon-origin-TRAVELOKA
10.0
/10
Reviewed 143 week(s) ago
Highly Recommended, the hotel with 3.5 stars rating. It is a rare real 8+ rating hotel. A big thumb up for the management. When you are coming to Hatyai, this is one of the hotel that you cannot be missed. Nice and cozy room. All staffs are approachable and good hotel service. Not far from Central Festival mall. Near to “Mini Big C” and many vending machines at hotel lobby. Definitely! Come again in the future.
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+3
2 people find it helpful
Accommodation's Reply
03 Jul 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
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Exterior 4 SUBANAN Hotel and Residence, Hatyai

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8.8
Very Good
From 12 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

9.4

Sort by
Most Recent
Format
With Text
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Traveler Reviews SUBANAN Hotel and Residence, Hatyai

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Nice and clean place to stay and recommended for next stay.
Find this review helpful?
Accommodation's Reply
19 Jun 2026
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Hotel and Residence®, Hatyai
Suntharee D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
The location is convenient. The rooms are nice and clean, there's a Japanese restaurant nearby, there's parking, and the commute is easy.
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Find this review helpful?
Accommodation's Reply
01 Sep 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. Please be informed that our team is committed to making our stay of guest as comfortable as possible. If there is anything else we can assist you with or if you have any alternative requests in the future, please do not hesitate to reach out to our front desk staff. We are here to ensure that you have a pleasant and memorable stay with us. SUBANAN Residence®
G***t
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 49 week(s) ago
-The hotel really has standards -The staffs are polite and cheerful But I broke a glass and was fined 200 baht So brutal, the air conditioner in the bathroom dripped, made my hair slippery, and I got a cut on my arm
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jul 2025
Should guests are faced with any inconvenience experienced during your stay at our hotel, we would like to apologize for the inconvenience caused. It was not our intention to disappoint you in any way and your satisfaction is important to us. We are always at your service. However, all guests would be required to have acknowledged in general terms & conditions from the hotel staff at checking-in process. And also, one of these terms & conditions is "Guest's Responsibility and Liability". That is the guest shall compensate the hotel for any lost or any damage caused through willful misconduct or negligence of the Guest which shall include, without limitation to, costs of repairing facilities, loss of sales opportunities, except normal wear and tear to hotel asset. Any damage or theft caused by the guest (and their visitors) will result in forfeiting any deposits, pre-payment. Depending on the damage or theft involved, it may be subject to additional charges. Guest shall keep the hotel room in a good condition and maintain hygiene and cleanliness. In the case of the broken glass, it is considered an act caused by guests. Therefore, we must charge for the damage as informed to guests during the check-in process. Regarding the issue of water dripping from the air conditioner in the bathroom, we would like to inform you that our team has thoroughly inspected the unit and found no such issue occurring. Should any irregularities arise in the future, please do not hesitate to inform our staff immediately, so that we may promptly carry out the necessary inspection and repairs. Our team is committed to making your stay as comfortable as possible. Provided that there is anything else we can assist you with or if you have any alternative requests, please do not hesitate to reach out to our front desk staff for the next time. We are here to ensure that you have a pleasant and memorable stay with us. Thank you for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***a
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Leisure
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9.4
/10
Reviewed 73 week(s) ago
The room is clean and comfort. The staff is friendly
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Accommodation's Reply
31 Jan 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 106 week(s) ago
Went Hatyai with my friend via car and hence this location will be considered OK as we have our own transportation. However if without a car then this area may not be so suitable. Overall it's a clean and comfy hotel where staff also very friendly. Definitely worth the stay!
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Accommodation's Reply
11 Jun 2024
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
M***k
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Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 107 week(s) ago
The room is very good. The bed is hard and uncomfortable to sleep on. It is not suitable for relaxation. The bed is as hard as sleeping on the floor. Everything else is good. The staff is very good.
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Accommodation's Reply
05 Jun 2024
First of all, we are sorry for the inconvenience you experienced during your stay at our hotel. It was not our intention to disappoint you in any way. Your satisfaction is important to us and we would like to apologize for the inconvenience caused. We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do. THANK YOU for your time, and we hope that you will choose to stay with us again in the future. SUBANAN Residence®
Chee Shindee
icon-origin-TRAVELOKA
10.0
/10
Reviewed 143 week(s) ago
Highly Recommended, the hotel with 3.5 stars rating. It is a rare real 8+ rating hotel. A big thumb up for the management. When you are coming to Hatyai, this is one of the hotel that you cannot be missed. Nice and cozy room. All staffs are approachable and good hotel service. Not far from Central Festival mall. Near to “Mini Big C” and many vending machines at hotel lobby. Definitely! Come again in the future.
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+3
2 people find it helpful
Accommodation's Reply
03 Jul 2025
THANK YOU for choosing our hotel. We are so grateful for the pleasure of serving you and hope to welcome you again soon. SUBANAN Residence®
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