The Lamai Samui

Resorts
8.6
/10
Very Good
425 reviews

What Guests Say About Their Stay

Alina

10.0
/ 10
Spotless rooms, amazing food, best bed ever! The outstanding service and fantastic location. I loved the hotel, especially the second floor terrace with the day sofa bed. I would definitely recommend this hotel for romantic gateway or for sole travelers looking for luxury and solitude.

Craig

10.0
/ 10
This was my third time staying at this hotel and I was very pleased to find nothing had changed in the last 8 years as it's gone from being Le Meridien to The Lamai. Staff are extremely helpful, friendly and professional at all times and keep the whole resort immaculately maintained. Hotel reception use WhatsApp to make arrangements and updates hassle free - whether arranging transfers, updating on events around the hotel, or general queries. I stayed in a room a tier up from the type with a shared pool I'd stayed in before - the Pool Villa granted me my own (circa 6m sq) pool, 2 loungers and an shaded seating area with ceiling fan. As a smaller boutique resort it was lovely and peaceful, whilst I don't think it's formally adult only, it feels refined and mature. Getting into the heart of Lamai is a short (1-2km) walk, and can mostly be done along the beach. Taxis and scooter taxi can be easily booked via the Grab app, with a scooter turning up in a typical 3mins and fare to the centre no more than 60baht. The hotel recommended a hire company which I hired my own scooter from for the duration of the stay and the ring road makes exploring the island and it's sights easy - you can easily get into more rural hilly areas within 15mins ride from the hotel. I really enjoyed the tranquility of my two week stay and I didn't want to leave (must ensure my next stay doesn't have an 8 year gap)

Richard

10.0
/ 10
Excellent location, we had the pool rooms and they were beautiful to wake up to
In the Area
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146/24 Moo 4, Maret Beach, Lamai, Koh Samui, Lamai, Koh Samui, Surat Thani, Thailand, 84310

Main Facilities

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24-Hour Front Desk
note: resort was previously named Le Méridien Koh Samui Resort & Spa Staying at The Lamai Samui is a good choice when you are visiting Lamai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Staff Trained in Health Protocol
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What's around The Lamai Samui

146/24 Moo 4, Maret Beach, Lamai, Koh Samui, Lamai, Koh Samui, Surat Thani, Thailand, 84310
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Lobby 2 The Lamai Samui

Discover More About The Lamai Samui

Discover The Lamai Samui: Your Gateway to Paradise

Welcome to The Lamai Samui, a stunning retreat nestled in the heart of Surat Thani, Thailand. If you're dreaming of an unforgettable island escape, look no further. This exquisite resort offers a perfect blend of luxurious comfort, breathtaking natural beauty, and warm Thai hospitality, making it an ideal choice for couples, families, and solo travellers alike. Experience the magic of Koh Samui with a stay that promises relaxation, adventure, and memories to cherish.

The Lamai Samui Location

The Lamai Samui is ideally situated in the vibrant Lamai Beach area of Koh Samui, a prime location that puts you right in the midst of the island's most sought-after attractions. Located approximately 10 kilometres from the main town of Chaweng and about 25 kilometres from Samui International Airport (USM), reaching your tropical haven is straightforward. The resort is nestled amidst lush tropical gardens, offering a serene escape while remaining conveniently close to the lively atmosphere of Lamai town. Imagine stepping out and being just a short stroll from the powdery sands of Lamai Beach, with its crystal-clear waters and iconic rock formations like Hin Ta and Hin Yai. The surrounding area buzzes with a delightful café culture, local markets, and a variety of dining options, ensuring you're never far from excitement or culinary delights.

The Lamai Samui Facilities & Services

Facilities for guests at The Lamai Samui are designed to cater to every need, ensuring a comfortable and enjoyable stay. *

Swimming Pools:

Multiple swimming pools, including a main resort pool and a dedicated children's pool, perfect for a refreshing dip or lounging under the tropical sun. Operating hours are typically from 8:00 AM to 7:00 PM. *

Fitness Centre:

A well-equipped fitness centre is available for guests who wish to maintain their workout routine. Open daily from 7:00 AM to 9:00 PM. *

Day Spa:

Indulge in rejuvenating treatments at the on-site spa, offering a range of massages and wellness therapies. Spa services are available from 10:00 AM to 8:00 PM, with treatments priced from approximately 1,500 AUD. *

Kids' Club:

A dedicated kids' club provides supervised activities and entertainment for younger guests, ensuring they have a fantastic time. Open from 9:00 AM to 5:00 PM. *

On-site Parking:

Complimentary on-site parking is available for guests who choose to drive or rent a vehicle. *

Wi-Fi:

Complimentary Wi-Fi is available throughout the resort.

The Lamai Samui Room Types

A diverse range of accommodation options awaits you, with the room types of The Lamai Samui designed to suit every preference and budget. Whether you're seeking a cozy retreat or a spacious family suite, you'll find the perfect fit. *

Deluxe Room:

Offering comfortable and stylish living spaces, these rooms typically feature a garden view or partial ocean view. All Deluxe Rooms are strictly non-smoking and include a private balcony or terrace. Some Deluxe Rooms may feature a bathtub. *

Grand Deluxe Room:

Slightly larger than the Deluxe, these rooms often boast enhanced views and additional amenities. They are non-smoking and may include a bathtub. *

Suite:

For those seeking extra luxury, the Suites offer separate living areas and premium amenities. Enjoy stunning ocean views from your private balcony. These are non-smoking and include a bathtub. *

Family Suite:

Designed for families, these spacious suites provide ample room for everyone, often with separate sleeping areas. They are non-smoking and include a bathtub. Please note that pet-friendly rooms are not typically available at The Lamai Samui.

The Lamai Samui Dining & Restaurants

Savour the flavours of Thailand and beyond at The Lamai Samui's exceptional dining venues. *

The Spice Garden Restaurant:

This signature restaurant offers an exquisite dining experience, showcasing authentic Thai cuisine and international favourites. Enjoy a delightful breakfast buffet from 7:00 AM to 10:30 AM, and à la carte lunch and dinner from 12:00 PM to 10:00 PM. Estimated price per person for dinner is around 800-1,200 AUD. *

The Pool Bar:

Relax with a refreshing cocktail or light snack by the pool. Open daily from 10:00 AM to 6:00 PM. *

The Beachfront Bar:

Enjoy stunning sunset views with a handcrafted drink at this idyllic bar. Open from 5:00 PM to 11:00 PM.

The Lamai Samui Nearby Attractions and Activities

Beyond the resort's luxurious offerings, the surrounding Koh Samui area is brimming with captivating attractions and activities. *

Lamai Beach:

Just a stone's throw away, this beautiful beach is perfect for swimming, sunbathing, and enjoying water sports. *

Hin Ta and Hin Yai Rocks:

Explore these unique and iconic rock formations, a natural wonder and popular photo spot. *

Wat Lamai:

Visit this serene Buddhist temple for a glimpse into local culture and spirituality. *

Samui Aquarium & Tiger Zoo:

A family-friendly attraction showcasing marine life and exotic animals. *

Fisherman's Village Bophut:

A charming historical village with boutique shops, restaurants, and a lively Friday night market. If you are looking for other activities around The Lamai Samui, check out the best deals on Traveloka: Recommended activities in Koh Samui!

How to Get to The Lamai Samui from the Airport

Navigating your journey to The Lamai Samui from Samui International Airport (USM) is made easy with several convenient options. The airport transfer service of The Lamai Samui can be arranged for a seamless arrival. *

Hotel Private Airport Transfer:

The most convenient option is to pre-book a private transfer directly with the hotel. This service offers door-to-door convenience and is ideal for those with luggage or travelling in groups. Prices typically range from 800-1,500 AUD depending on vehicle type. *

Airport Taxis:

Metered taxis are readily available at the airport. The journey to The Lamai Samui usually takes around 30-40 minutes and costs approximately 600-900 AUD. *

Ride-hailing Services:

You can also use popular ride-hailing services, which offer competitive pricing and the convenience of booking through an app. Expect a similar travel time and cost to metered taxis. *

Shared Minivans:

For a more budget-friendly option, shared minivans operate from the airport to various destinations on the island, including Lamai. This can be a cost-effective choice, though travel time may be longer due to multiple drop-offs. For more information on getting around, consider exploring airport transfer services.

Summary of Why You Should Choose to Stay at The Lamai Samui

Room availability at The Lamai Samui ensures that your dream island getaway is within reach. Booking The Lamai Samui offers a multitude of benefits for travellers seeking a memorable Thai holiday. *

Prime Location:

Situated in the vibrant Lamai Beach area, offering easy access to beaches, dining, and local attractions. *

Luxurious Amenities:

Enjoy well-appointed rooms, multiple swimming pools, a rejuvenating spa, and a fitness centre. *

Family-Friendly:

With a dedicated kids' club and spacious family suites, it's an ideal choice for families. *

Exceptional Dining:

Savour authentic Thai and international cuisine at the resort's restaurants. *

Serene Atmosphere:

Escape the everyday in a tranquil setting surrounded by lush tropical gardens. To secure your perfect stay, explore the best deals and ensure your preferred dates are available. Book budget hotels in Surat Thani and discover the magic of The Lamai Samui. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking! Room rates at The Lamai Samui start from - per night. Easily book domestic and international flights at low prices to complement your island adventure.

All facilities in The Lamai Samui

Swimming Pool The Lamai Samui
Swimming Pool
Lobby The Lamai Samui
Lobby
Exterior The Lamai Samui
Exterior
Bedroom The Lamai Samui
Bedroom
Restaurant The Lamai Samui
Restaurant

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in The Lamai Samui

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at The Lamai Samui
77
Number of floors in The Lamai Samui
2
Another facilities in The Lamai Samui
24-hour Receptionist

Frequently asked questions about The Lamai Samui

What are available facilities at The Lamai Samui?
There are top facilites at The Lamai Samui such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at The Lamai Samui?
The standard check-in time at The Lamai Samui is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of The Lamai Samui?
The Lamai Samui has a 5.0-star rating.
How many floors does The Lamai Samui have?
The Lamai Samui has 2.
How many rooms are available at The Lamai Samui?
The Lamai Samui has 77.
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The Lamai Samui reviews and ratings

Overall Ratings & Reviews The Lamai Samui

Traveloka (4)
Other sources (421)
8.6
Very Good
From 421 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveller Reviews The Lamai Samui

Number of reviews per page
20
40
Top reviews
Dan
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Little dated
Alina
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Spotless rooms, amazing food, best bed ever! The outstanding service and fantastic location. I loved the hotel, especially the second floor terrace with the day sofa bed. I would definitely recommend this hotel for romantic gateway or for sole travelers looking for luxury and solitude.
DOUGLAS
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It’s an older charming hotel. They to a great job keeping it charming
Craig
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This was my third time staying at this hotel and I was very pleased to find nothing had changed in the last 8 years as it's gone from being Le Meridien to The Lamai. Staff are extremely helpful, friendly and professional at all times and keep the whole resort immaculately maintained. Hotel reception use WhatsApp to make arrangements and updates hassle free - whether arranging transfers, updating on events around the hotel, or general queries. I stayed in a room a tier up from the type with a shared pool I'd stayed in before - the Pool Villa granted me my own (circa 6m sq) pool, 2 loungers and an shaded seating area with ceiling fan. As a smaller boutique resort it was lovely and peaceful, whilst I don't think it's formally adult only, it feels refined and mature. Getting into the heart of Lamai is a short (1-2km) walk, and can mostly be done along the beach. Taxis and scooter taxi can be easily booked via the Grab app, with a scooter turning up in a typical 3mins and fare to the centre no more than 60baht. The hotel recommended a hire company which I hired my own scooter from for the duration of the stay and the ring road makes exploring the island and it's sights easy - you can easily get into more rural hilly areas within 15mins ride from the hotel. I really enjoyed the tranquility of my two week stay and I didn't want to leave (must ensure my next stay doesn't have an 8 year gap)
Read More
Richard
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent location, we had the pool rooms and they were beautiful to wake up to
Kyra
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We absolutely loved staying in The Lamai. The staff were wonderful and friendly and the hotel is in a tranquil and beautiful setting. The restaurant does delicious food for a very reasonable price.
Marcia
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful property.Wonderful staff. Thoroughly enjoyed our stay.
Devin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very good experience, great dinning options. Very helpful during the entire stay.
Christopher
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

We stayed in a pool villa with ocean views and it was wonderful. A real buy. The hotel grounds are lovely and our villa was beautiful with traditional architecture. The only thing that nobody tells you is you cant really swim in the ocean at the property too swallow. There is a lovely beach a ten minute walk though.
gabi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff are very warm and welcoming
Simon
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

This is a lovely relaxing place to stay on Koh Samui. At a price. Beach access is great and you are only a 30minute stroll down the beach to the hustle and bustle of Lamai Town (or 5 mins in a taxi). The food was average but there are many much better options close by at a fraction of the price. We stayed in a pool access room and having seen other rooms we felt we had made the right choice.,
Read More
Erez
icon-Leisure
Leisure
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Outdated
Suk
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nice hotel on the beach. Staff are great. Literally everyone. Rooms decent size. Nice and quiet if that’s what you looking for.
Wai David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

A very warm resort hotel!
Maya
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Hotel is very nice, designed in a nice Thai style, we took the plunge pool room, which was nice but the toilet is outdoors so a little hot and humid .. staff very accommodating, and very nice. Location is in the outskirts of Lamai , so to go to the market or the Main Street you need a taxi / scooter.
Malcolm
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Great hotel with great friendly staff. Away from hustle and bustle but can walk to many places.
Elizabeth P.
icon-with Partner
with Partner
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Stayed in Pool Villa. Had a small private pool in our villa. The only thing is the shower and bathroom were outside ( outdoors) of the bedroom. A bit inconvenient and lots of mosquitoes!
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

We were blown away with the beachfront villa that we had. We were impressed with the authentic look and feel of the villa but also in the fact that it had everything that we needed. The room was cleaned every day, the staff were very attentive and made you feel very welcome. The property is on the main road but is set well back and is very quiet. We ate in the restaurant and the food was lovely, the spread for breakfast was perfect and delicious. We especially enjoyed the privacy of having your own pool and couldn't have asked for anything more for our honeymoon! You won't be disappointed if you stay at this hotel.
Read More
Jayden
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The staff were very nice and the hotel has a lot of potential, however it’s very dated and old and is not very well maintained. We chose this hotel as it was “5 star” and the photos online looked great, however once we arrived we soon learned it’s not more than a 3 star hotel and the photos were not as good as we saw online. It feels like they have just let the hotel go, with rusty equipment, dirty and broken sun lounges and the beach is not usable and sadly is not actually on Lamai beach. The rooms were nice, however dark and for a so called 5 star hotel they give you instant coffee and a kettle. The air conditioning was also very temperamental and despite them coming to fix it one night it didn’t work and we spent the night sweating. The breakfast was nice but again only 3 star quality. I would not stay here again and do think they need to update the hotel and/or not charge the same prices as more luxurious hotels.
Read More
efy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Unstable Wifi in our 4 days stay, we told to the staff but Wifi remained unstable. We expect 5 stars hotel to provide spa with Sauna and Jaccuzzi, hotel asks 800 bhat per hour for whirpool bath (was empty) and there is no Sauna. The hotel has too many stairs - 26 stairs to the lobby then you need to walk 100-200 meters and then climb another 26 stairs to your room - very unplesent. Pool was clise at 18:00 which is really rediculous. So sorry, for this price, for a 5 stars resort I was highly dissappointed.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Lamai Samui

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Lamai Samui

Traveloka (4)
Other sources (421)
8.6
Very Good
From 421 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Lamai Samui

Number of reviews per page
20
40
Top reviews
Dan
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Little dated
Alina
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Spotless rooms, amazing food, best bed ever! The outstanding service and fantastic location. I loved the hotel, especially the second floor terrace with the day sofa bed. I would definitely recommend this hotel for romantic gateway or for sole travelers looking for luxury and solitude.
DOUGLAS
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It’s an older charming hotel. They to a great job keeping it charming
Craig
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This was my third time staying at this hotel and I was very pleased to find nothing had changed in the last 8 years as it's gone from being Le Meridien to The Lamai. Staff are extremely helpful, friendly and professional at all times and keep the whole resort immaculately maintained. Hotel reception use WhatsApp to make arrangements and updates hassle free - whether arranging transfers, updating on events around the hotel, or general queries. I stayed in a room a tier up from the type with a shared pool I'd stayed in before - the Pool Villa granted me my own (circa 6m sq) pool, 2 loungers and an shaded seating area with ceiling fan. As a smaller boutique resort it was lovely and peaceful, whilst I don't think it's formally adult only, it feels refined and mature. Getting into the heart of Lamai is a short (1-2km) walk, and can mostly be done along the beach. Taxis and scooter taxi can be easily booked via the Grab app, with a scooter turning up in a typical 3mins and fare to the centre no more than 60baht. The hotel recommended a hire company which I hired my own scooter from for the duration of the stay and the ring road makes exploring the island and it's sights easy - you can easily get into more rural hilly areas within 15mins ride from the hotel. I really enjoyed the tranquility of my two week stay and I didn't want to leave (must ensure my next stay doesn't have an 8 year gap)
Read More
Richard
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent location, we had the pool rooms and they were beautiful to wake up to
Kyra
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We absolutely loved staying in The Lamai. The staff were wonderful and friendly and the hotel is in a tranquil and beautiful setting. The restaurant does delicious food for a very reasonable price.
Marcia
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful property.Wonderful staff. Thoroughly enjoyed our stay.
Devin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very good experience, great dinning options. Very helpful during the entire stay.
Christopher
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

We stayed in a pool villa with ocean views and it was wonderful. A real buy. The hotel grounds are lovely and our villa was beautiful with traditional architecture. The only thing that nobody tells you is you cant really swim in the ocean at the property too swallow. There is a lovely beach a ten minute walk though.
gabi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff are very warm and welcoming
Simon
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

This is a lovely relaxing place to stay on Koh Samui. At a price. Beach access is great and you are only a 30minute stroll down the beach to the hustle and bustle of Lamai Town (or 5 mins in a taxi). The food was average but there are many much better options close by at a fraction of the price. We stayed in a pool access room and having seen other rooms we felt we had made the right choice.,
Read More
Erez
icon-Leisure
Leisure
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Outdated
Suk
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nice hotel on the beach. Staff are great. Literally everyone. Rooms decent size. Nice and quiet if that’s what you looking for.
Wai David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

A very warm resort hotel!
Maya
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Hotel is very nice, designed in a nice Thai style, we took the plunge pool room, which was nice but the toilet is outdoors so a little hot and humid .. staff very accommodating, and very nice. Location is in the outskirts of Lamai , so to go to the market or the Main Street you need a taxi / scooter.
Malcolm
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Great hotel with great friendly staff. Away from hustle and bustle but can walk to many places.
Elizabeth P.
icon-with Partner
with Partner
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Stayed in Pool Villa. Had a small private pool in our villa. The only thing is the shower and bathroom were outside ( outdoors) of the bedroom. A bit inconvenient and lots of mosquitoes!
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

We were blown away with the beachfront villa that we had. We were impressed with the authentic look and feel of the villa but also in the fact that it had everything that we needed. The room was cleaned every day, the staff were very attentive and made you feel very welcome. The property is on the main road but is set well back and is very quiet. We ate in the restaurant and the food was lovely, the spread for breakfast was perfect and delicious. We especially enjoyed the privacy of having your own pool and couldn't have asked for anything more for our honeymoon! You won't be disappointed if you stay at this hotel.
Read More
Jayden
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The staff were very nice and the hotel has a lot of potential, however it’s very dated and old and is not very well maintained. We chose this hotel as it was “5 star” and the photos online looked great, however once we arrived we soon learned it’s not more than a 3 star hotel and the photos were not as good as we saw online. It feels like they have just let the hotel go, with rusty equipment, dirty and broken sun lounges and the beach is not usable and sadly is not actually on Lamai beach. The rooms were nice, however dark and for a so called 5 star hotel they give you instant coffee and a kettle. The air conditioning was also very temperamental and despite them coming to fix it one night it didn’t work and we spent the night sweating. The breakfast was nice but again only 3 star quality. I would not stay here again and do think they need to update the hotel and/or not charge the same prices as more luxurious hotels.
Read More
efy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Unstable Wifi in our 4 days stay, we told to the staff but Wifi remained unstable. We expect 5 stars hotel to provide spa with Sauna and Jaccuzzi, hotel asks 800 bhat per hour for whirpool bath (was empty) and there is no Sauna. The hotel has too many stairs - 26 stairs to the lobby then you need to walk 100-200 meters and then climb another 26 stairs to your room - very unplesent. Pool was clise at 18:00 which is really rediculous. So sorry, for this price, for a 5 stars resort I was highly dissappointed.
Read More
Number of reviews per page
20
40