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The Sanctuary Resort Pattaya, BW Signature Collection
Hotels
8.4
/10
Very Good
134 reviews
What Guests Say About Their Stay
Jean
10.0
/ 10
Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.
Verified traveler
10.0
/ 10
Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort.
EDWARD
10.0
/ 10
After 10 years living in pattaya City. Still use only this particular hotel every time visiting pattaya City. Can't go wrong with location and service and overall its 10/10 for the money
In the Area
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352/430 Moo 12 Phratamnak Soi, Banglamung, Pattaya, Phra Tamnak Hill, Pattaya, Chonburi, Thailand, 20150
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Read More
Available Room Types in The Sanctuary Resort Pattaya, BW Signature Collection
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What's around The Sanctuary Resort Pattaya, BW Signature Collection
352/430 Moo 12 Phratamnak Soi, Banglamung, Pattaya, Phra Tamnak Hill, Pattaya, Chonburi, Thailand, 20150
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Discover More About The Sanctuary Resort Pattaya, BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection is a top spot for a laid-back getaway in the heart of Pattaya. With its lush surroundings and modern amenities, it's the perfect place to unwind and enjoy the vibrant city life.
Room types available at The Sanctuary Resort Pattaya, BW Signature Collection
The resort offers a variety of room types to suit every traveller's needs. Choose from the Deluxe Room, which features a comfy king-size bed and a private balcony, or the spacious Family Suite, perfect for those travelling with kids. For a touch of luxury, the Executive Suite offers a separate living area and stunning views of the city. Each room is equipped with modern amenities like free Wi-Fi, a flat-screen TV, and a minibar to ensure a comfortable stay. Whether you're on a romantic getaway or a family holiday, there's a room that fits your style.How to get to The Sanctuary Resort Pattaya, BW Signature Collection
Getting to the resort is a breeze. It's located just a short drive from Pattaya's city centre. If you're flying in, the nearest airport is U-Tapao Rayong-Pattaya International Airport, about 45 minutes away by car. Taxis and airport shuttles are readily available. For those driving, the resort offers convenient parking facilities. Public transport options like buses and tuk-tuks are also accessible for exploring the local area.Facilities and services at The Sanctuary Resort Pattaya, BW Signature Collection
The resort boasts a range of facilities to make your stay enjoyable. Take a dip in the outdoor pool, work up a sweat in the fitness centre, or relax with a massage at the spa. The 24-hour front desk is always ready to assist with any requests, and there's free Wi-Fi throughout the property. Business travellers can make use of the meeting rooms and business centre.Food and drink available at The Sanctuary Resort Pattaya, BW Signature Collection
While the resort doesn't have an on-site restaurant, you're in luck as Pattaya is a food lover's paradise. Just a short stroll away, you'll find a variety of dining options, from local Thai eateries to international cuisine. Don't miss the chance to try some fresh seafood at the nearby beachside restaurants. For a nightcap, head to one of the lively bars in the area.Accessibility features at The Sanctuary Resort Pattaya, BW Signature Collection
The resort is committed to providing a comfortable stay for all guests, including those with accessibility needs. There are accessible rooms available, equipped with features like grab bars in the bathrooms and wider doorways. The public areas of the resort are also designed to be wheelchair-friendly, ensuring easy access to all facilities.Pet and service animal policy at The Sanctuary Resort Pattaya, BW Signature Collection
Pets are not allowed at the resort, but service animals are welcome. If you're travelling with a service animal, it's best to inform the resort in advance to ensure a smooth check-in process. Ready to experience the best of Pattaya? Book your stay at The Sanctuary Resort Pattaya, BW Signature Collection through Traveloka for a hassle-free experience. If you're planning a trip to Bali, check out other hotel options here or book your flights here.All facilities in The Sanctuary Resort Pattaya, BW Signature Collection
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Hot breakfast
- Nightclub
- Poolside bar
- Set menu dinner
- Set menu lunch
- Snacks
- Snack bar
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Doorman
- Express check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Limited hours room service
- Luggage storage
- Multilingual staff
- Wedding service
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
Transportation
- Limited parking
- Garage
- Secure parking
Nearby Facilities
- Grocery
- Shops
- Supermarket
Things to Do
- Fitness center
- Outdoor pool
- Outdoor pool
Family-friendly Facilities
- Children pool
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Sanctuary Resort Pattaya, BW Signature Collection
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Swimming Pool closed temporarily from 1-6-2025 to 15-7-2025.
Additional Policy
Please be informed that our swimming pool will be closed for maintenance from June 1, 2025, for 45 days. The Aquario Rooftop Bar and Fitness Center will remain open as usual. We apologize for any inconvenience and appreciate your understanding.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Sanctuary Resort Pattaya, BW Signature Collection | 164 |
Number of floors in The Sanctuary Resort Pattaya, BW Signature Collection | 9 |
Another facilities in The Sanctuary Resort Pattaya, BW Signature Collection | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked questions about The Sanctuary Resort Pattaya, BW Signature Collection
What are available facilities at The Sanctuary Resort Pattaya, BW Signature Collection?
There are top facilites at The Sanctuary Resort Pattaya, BW Signature Collection such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Sanctuary Resort Pattaya, BW Signature Collection?
The standard check-in time at The Sanctuary Resort Pattaya, BW Signature Collection is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Sanctuary Resort Pattaya, BW Signature Collection provide breakfast?
Yes, The Sanctuary Resort Pattaya, BW Signature Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Sanctuary Resort Pattaya, BW Signature Collection?
The Sanctuary Resort Pattaya, BW Signature Collection has a 5.0-star rating.
How many floors does The Sanctuary Resort Pattaya, BW Signature Collection have?
The Sanctuary Resort Pattaya, BW Signature Collection has 9.
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More Reviews from Other Guests in The Sanctuary Resort Pattaya, BW Signature Collection
Overall Ratings & Reviews The Sanctuary Resort Pattaya, BW Signature Collection
Traveloka (40)
Other sources (94)
8.2
Very Good
From 94 reviews
Cleanliness
8.2
Room Comfort
7.8
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
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Traveller Reviews The Sanctuary Resort Pattaya, BW Signature Collection
Number of reviews per page
20
40
Top reviews
Michael
Leisure
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Location is fine , close to walking distance .
The building is nice as you walk in the foyer . But the room l got was pretty outdated, smelling from moisture and roof were full of moulds, the room was dark due exposure in front of other buildings . My friend had the same room but in well lighting room facing sunlight, and was offered a fruit as a welcome. Not me ! And he paid $100 cheaper than l what l got . A let down .
Read More
John
Leisure with Children
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Maybe this hotelnwas 5 star 40 years ago but not anymore. Swimming pool was not available and faucet water was not clean. Dirty water smelled. Furnitures are old and not clean. Scared to sit on it. Don't tricked by BW. it's not worthy at all.
Nakream
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great Staff friendly and professional
PRITESH
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Stayed in the junior suite. Looks nice on the outside but so many little things were poor. The shower faucet was falling off the wall. The overhead shower would leak for over a day before it would stop when using the wand. Half the electrical outlets didn't work. With 2 TVs back to back, the remote would turn on or tune bith TVs. Tv content quality was SD at best. The lobby smelled like rubbing alcohol and the elevator buttons would push into the wall. Balcony lights would not work, and AC is only in the bedroom. Not in the living room area
Good stuff - cozy bed, hot shower, good fridge, excellent location to the beach. Generally a quiet location. Super nice staff too
Read More
Jean
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.
Read More
Alison
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great property
David
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Staff was great and room was awesome
Gary
Leisure
4.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Staff are very nice but lack of interaction between reception and housekeeping meant agreed requests were never kept which impacted on, what should have been , a very enjoyable experience. Still enjoyed my stay and outside of this the trip was still extremely enjoyable
Peter
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
The staff are super kind, polite and professional. They MAKE the visit.
Peter
Leisure Family
6.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
This looks like it was a beautiful hotel once upon a time, but under new owners Best Western, it is worn down and in need of a desperate rehab. The lobby is very nice but deceiving, because the rooms are old and in rough shape. The water pressure and temperature were extremely inconsistent. The AC in the rooms did not work well. Our group had 5 rooms, and all were substandard. Also found bugs on the beds and in the rooms. It was in a nice area with lots to do.
Read More
Verified traveler
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort.
Read More
DIANNE
Leisure
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Property was very convenient to the beach, dining and entertainment. Pool area was excellent. Room was clean and comfortable.
Alireza
4.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Staff aren’t that friendly, parking is bad,
Verified traveler
Friends and Family
6.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Huone hiljainen parvekkeilla bileet iltaisin. Uimallas vesi ei vaihdu niin sakeaa että ei näe edes 15cm metrin syvyydessä olevaa porrasta. Joinain päivinä vesi oli vähän parempi kun siellä oli pumppu joka kierrätti vettä altaan reunalla. Allas pyyhkeitä ei ollut aina tarjolla ja aurinko tuolit oli varattu jo aamu 9 eteen päin ja ketään ei niillä näkynyt ja henkilökunta ei siivonnut pyyhkeitä koko päivänä. Hotellin aula tosi hieno. Huoneen kivilattia oli kylmä ja suihkussa jotain vihreää kasvustoa.
Read More
THEOFANIS
Leisure with Friends
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
a
Lloyd
Leisure
6.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Poor wifi
THEOFANIS
8.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
It was a bit rundown. Aisthetically needs quality lifting. Personnel not very professional but willing. Quite neighborhood but not isolated
Ronald
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
The only issue is our showerhead was broken
Stephen
Friends and Family
8.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location.
Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger.
Overall an enjoyable stay and would recommend.
Read More
Kishan
Friends and Family
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Amazing very friendly staff and perfect room
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Sanctuary Resort Pattaya, BW Signature Collection
Traveloka (40)
Other sources (94)
8.2
Very Good
From 94 reviews
Cleanliness
8.2
Room Comfort
7.8
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveller Reviews The Sanctuary Resort Pattaya, BW Signature Collection
Number of reviews per page
20
40
Top reviews
Michael
Leisure
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Location is fine , close to walking distance .
The building is nice as you walk in the foyer . But the room l got was pretty outdated, smelling from moisture and roof were full of moulds, the room was dark due exposure in front of other buildings . My friend had the same room but in well lighting room facing sunlight, and was offered a fruit as a welcome. Not me ! And he paid $100 cheaper than l what l got . A let down .
Read More
John
Leisure with Children
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Maybe this hotelnwas 5 star 40 years ago but not anymore. Swimming pool was not available and faucet water was not clean. Dirty water smelled. Furnitures are old and not clean. Scared to sit on it. Don't tricked by BW. it's not worthy at all.
Nakream
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great Staff friendly and professional
PRITESH
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Stayed in the junior suite. Looks nice on the outside but so many little things were poor. The shower faucet was falling off the wall. The overhead shower would leak for over a day before it would stop when using the wand. Half the electrical outlets didn't work. With 2 TVs back to back, the remote would turn on or tune bith TVs. Tv content quality was SD at best. The lobby smelled like rubbing alcohol and the elevator buttons would push into the wall. Balcony lights would not work, and AC is only in the bedroom. Not in the living room area
Good stuff - cozy bed, hot shower, good fridge, excellent location to the beach. Generally a quiet location. Super nice staff too
Read More
Jean
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.
Read More
Alison
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great property
David
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Staff was great and room was awesome
Gary
Leisure
4.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Staff are very nice but lack of interaction between reception and housekeeping meant agreed requests were never kept which impacted on, what should have been , a very enjoyable experience. Still enjoyed my stay and outside of this the trip was still extremely enjoyable
Peter
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
The staff are super kind, polite and professional. They MAKE the visit.
Peter
Leisure Family
6.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
This looks like it was a beautiful hotel once upon a time, but under new owners Best Western, it is worn down and in need of a desperate rehab. The lobby is very nice but deceiving, because the rooms are old and in rough shape. The water pressure and temperature were extremely inconsistent. The AC in the rooms did not work well. Our group had 5 rooms, and all were substandard. Also found bugs on the beds and in the rooms. It was in a nice area with lots to do.
Read More
Verified traveler
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort.
Read More
DIANNE
Leisure
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Property was very convenient to the beach, dining and entertainment. Pool area was excellent. Room was clean and comfortable.
Alireza
4.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Staff aren’t that friendly, parking is bad,
Verified traveler
Friends and Family
6.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Huone hiljainen parvekkeilla bileet iltaisin. Uimallas vesi ei vaihdu niin sakeaa että ei näe edes 15cm metrin syvyydessä olevaa porrasta. Joinain päivinä vesi oli vähän parempi kun siellä oli pumppu joka kierrätti vettä altaan reunalla. Allas pyyhkeitä ei ollut aina tarjolla ja aurinko tuolit oli varattu jo aamu 9 eteen päin ja ketään ei niillä näkynyt ja henkilökunta ei siivonnut pyyhkeitä koko päivänä. Hotellin aula tosi hieno. Huoneen kivilattia oli kylmä ja suihkussa jotain vihreää kasvustoa.
Read More
THEOFANIS
Leisure with Friends
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
a
Lloyd
Leisure
6.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Poor wifi
THEOFANIS
8.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
It was a bit rundown. Aisthetically needs quality lifting. Personnel not very professional but willing. Quite neighborhood but not isolated
Ronald
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
The only issue is our showerhead was broken
Stephen
Friends and Family
8.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location.
Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger.
Overall an enjoyable stay and would recommend.
Read More
Kishan
Friends and Family
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Amazing very friendly staff and perfect room
Number of reviews per page
20
40