la Kasbah

This place blew my mind! Staying in the Casbah was like stepping into a history book, but with a pool and bar. The rooms were comfortable, the location great and the included breakfast buffet a great way to start the day. Pretty good value too. My one complaint was, I felt, the staff didn’t go out of their way to help organize some day trips surrounding Kairouan that I was looking forward to. Other than that, I really enjoyed my time here!

great beautiful building but needs renovations especially in bathroom

Breakfast area could be modernized/improved

Here’s the revised version that reflects your concerns about someone easily entering and exiting the room, in addition to the lack of a door lock: --- **Serious Security Concerns at a 5-Star Hotel in Kairouan, Tunisia** During our stay at this 5-star hotel in Kairouan, my friends and I—four of us in total—had a deeply unsettling experience. We were staying in two rooms, and all four of us discovered that a significant portion of the cash in our handbags had gone missing, including both Tunisian dinars and euros. The only time this could have happened was while we were out for dinner or when some of us were taking turns at the spa, as we were in the rooms the rest of the time. We reported the incident to the front desk, and they promised to investigate by checking CCTV footage and key card access logs. The next morning, a different front desk staff member returned the missing money to us. However, when we asked how, when, and by whom it had been found, we were given the vague response: “I don’t know. A guest threw the money out of the room.” This response left us feeling extremely suspicious. It gave the impression that the hotel was attempting to quietly resolve the issue, suggesting possible internal theft. We were alarmed by how easily someone could enter and exit our rooms without us knowing, its really unsafe!

Amazing place to stay. Rooms are huge and the decor is very special. The bathroom was roomy and the toilet separate. The only downsides were a rather inefficient and noisy airconditioning unit and the restaurant food is just ok. Neither of these detracted from a great experience staying here.

Everything was great just the beds were old and not as comfortable.

Beautiful hotel and very well Service !

this is a great place to stay in Kairouan

Great location and historical site. Comfortable and convenient as expected.

Very nice rooms, with a balcony. Staff were friendly and served us a last minute dinner buffet. Pool area was maintained and cleaned up though the few sun beds that there were seemed old and falling apart. Didn’t have chance to swim. Spa was excellent and good value for money.

Absolutely amazing stay, in an old medieval khalif castle (around fifteen century), modern renovated. Rooms a little smaller, but wonderfully decorated, also all public spaces, hallways and reception. Do not miss the tour of the museum, near the outside restaurant, it is absolutely amazing (sorry for repeating myself).

We greatly enjoyed our stay in the old British Embassy with its beautifully decorated doors and rooms. It felt a bit daunting on arrival at night in our hire car, but with thé help of the night porter I squeezed the car through the bollards and under thé triumphal arch to poark outside front door Thé following day the square came to life with fountains, brightly coloured shops and crowds of people. Breakfast was good sitting out under the awnings on the square.

Great location and excellent service. Food at the restaurant was really good as well. Perfect stay for a short trip to Kairouan, and it's right in the Medina!!!

La Kasbah was a perfectly fine accommodation in Kairouan. It's a large, older hotel with some charm. Dinner buffet (extra charge) was just so-so for us vegetarians. Staff unfortunately seemed to have no idea which of the dishes on offer were meat-free. Breakfast (included in our rate) was better, but still has room for improvement. Bed was comfortable and shower good. Excellent location for exploration of the medina/souk.

Beutiful hotel conveniently located. Decent staff.

Very impressive location and building. Super close to the kashba. A very nice swimming pool at the centre of the structure.

The property is located in an old fortress and has an authentic feel; the rooms, while rather small, are beautifully decorated in Tunisian style. The pool is a delight.

Beautiful property and wonderful staff. Because the hotel is a bit older, the bathroom toilet was not properly working and made a lot of noise. Aside from this, the staff were very helpful and responsive to all of our needs.

I’m writing this comment while I’m freezing in my room. The heater is terrible and I keep switching it on/off because it only works at 30 deg Cels as they said. I checked in here yesterday. After staying in 3 different 5 stars hotels in Tunis. I can say that the Staff here is not that friendly at the reception. Yesterday I called to ask for a box of Kleenex “tissues” because I have a 10 months old baby and I’m really in need for the tissues in the room. They said they don’t offer that and the guest should buy it himself! ….. ok!!!!! But I’m staying in a 5 star hotel, how come I bring my own stuff??!!!! This is not B&B! Second in the same call, I asked for a small empty bowl, waited for 20 mins and it never came. My husband went to the kitchen to bring me one because again I'm in need for that for the baby. Now it’s a low season as Tunis has not opened the tourists visa yet. So I’m considering this as a bad experience unfortunately. Also please note that the price is the most expensive comparing to the other known 5 stars hotels here in Tunis. You are paying for a kind of nice room but for zero services. The only good thing so far is the location of the hotel.

Overall fine