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Mandarin Oriental Bosphorus, Istanbul

Hotels
9.4
/10
Exceptional
76 reviews

What Guests Say About Their Stay

Ehab

10.0
/ 10
Very beautiful and luxurious hotel, on the phosphorus had a lot of restaurants and great food and a great view Rooms are spacious nicely decorated , staff are very helpful, speaks multiple languages and very professional Easy access to all touristic areas

Sofia

10.0
/ 10
Definitely loved staying at MO Bosphorus Istanbul, cannot wait to come back soon! Views are stunning!

Andrey

10.0
/ 10
My families stay at the Mandarin Oriental Bosphorus was nothing short of exceptional. From arrival to departure, the staff were impeccable - gracious, attentive, and always ready to assist with poise and professionalism. The shisha lounge, perched along the Bosphorus, was a true highlight - offering a serene atmosphere, refined service, and breath-taking views that elevate the entire experience. It’s the perfect place to unwind as the city glows at dusk. Novikov was equally impressive - delivering a sophisticated fusion of Asian and Mediterranean flavors in an elegant, vibrant setting. A flawless blend of luxury, comfort, and service.
In the Area
See Map
MUALLIM NACI AVENUE NO 62, Besiktas, Istanbul, Turkey, 34345

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mandarin Oriental Bosphorus, Istanbul is a hotel is located at Besiktas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental Bosphorus, Istanbul

MUALLIM NACI AVENUE NO 62, Besiktas, Istanbul, Turkey, 34345
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Exterior Mandarin Oriental Bosphorus, Istanbul
Exterior 2 Mandarin Oriental Bosphorus, Istanbul

Discover More About Mandarin Oriental Bosphorus, Istanbul

Discover the Luxury of Mandarin Oriental Bosphorus, Istanbul

Welcome to the Mandarin Oriental Bosphorus, Istanbul, a truly exceptional destination offering unparalleled luxury and breathtaking views. Nestled along the vibrant Bosphorus Strait, this exquisite hotel provides an unforgettable experience for discerning travellers. Room rates at Mandarin Oriental Bosphorus, Istanbul start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mandarin Oriental Bosphorus, Istanbul Location

Located in the sophisticated Beşiktaş district, Mandarin Oriental Bosphorus, Istanbul offers a prime position in one of Istanbul's most dynamic areas. Situated at MUALLIM NACI AVENUE NO 62, Besiktas, Istanbul, Turkey, 34345, the hotel is approximately 15 kilometres from the city centre, a journey that typically takes around 30-40 minutes by car, depending on traffic. The nearest major transport hub is the Kabataş ferry terminal, just a short 5-minute drive away, providing easy access to various parts of the city and beyond. The atmosphere here is one of refined elegance, with the hotel providing a serene escape while being close to a vibrant café culture and the bustling energy of Istanbul. Imagine stepping out and being greeted by the shimmering waters of the Bosphorus, with the historic cityscape as your backdrop.

Mandarin Oriental Bosphorus, Istanbul Facilities & Services

Facilities for guests at Mandarin Oriental Bosphorus, Istanbul are designed to cater to every need, ensuring a comfortable and indulgent stay.
  • A state-of-the-art fitness centre, open 24/7, offering the latest equipment for your workout.
  • An opulent day spa, providing a sanctuary for relaxation and rejuvenation with a range of treatments available from 10:00 AM to 8:00 PM daily. Spa treatments are priced individually, starting from approximately AUD $150.
  • Multiple swimming pools, including an indoor pool (open 7:00 AM to 9:00 PM) and an outdoor pool (seasonal, typically May to September, 9:00 AM to 7:00 PM).
  • A dedicated kids' club, offering engaging activities for younger guests from 9:00 AM to 5:00 PM daily, with a nominal daily fee of AUD $50 per child.
  • Complimentary Wi-Fi throughout the property.
  • On-site parking is available for guests, with secure parking charges of approximately AUD $30 per day.
  • A complimentary airport shuttle service is not offered, but private transfers can be arranged.

Mandarin Oriental Bosphorus, Istanbul Room Types

Discover a range of exquisite room types of Mandarin Oriental Bosphorus, Istanbul, each designed with meticulous attention to detail and offering stunning vistas.
  • Deluxe Bosphorus View Room:

    These elegant rooms feature a luxurious king or twin beds, a spacious work desk, and a private balcony offering mesmerising views of the Bosphorus. All rooms are strictly non-smoking and include a deep soaking bathtub.
  • Executive Suite:

    Offering more space and separate living areas, these suites provide a sophisticated retreat. Guests can enjoy panoramic views and enhanced amenities, including a separate shower and bathtub. These are non-smoking rooms.
  • Mandarin Suite:

    The pinnacle of luxury, these expansive suites boast unparalleled Bosphorus views, a separate living room, dining area, and a lavish bathroom complete with a deep soaking bathtub. These are non-smoking rooms.
  • Family Room:

    Designed for comfort and convenience, these rooms can accommodate families with flexible bedding arrangements and ample space. They are non-smoking and feature a bathtub.
The hotel does not currently offer pet-friendly rooms.

Mandarin Oriental Bosphorus, Istanbul Dining & Restaurants

Indulge your senses with the exceptional culinary experiences offered at Mandarin Oriental Bosphorus, Istanbul.
  • Novikov Istanbul:

    Experience world-class Italian and Asian fusion cuisine in a chic setting. Expect artisanal breakfast options and exquisite dinner menus. Estimated price per person for dinner: AUD $80 - $150. Operating hours: Breakfast 7:00 AM - 11:00 AM, Lunch 12:00 PM - 3:00 PM, Dinner 6:00 PM - 11:00 PM.
  • Bosphorus Lounge:

    Enjoy light bites, afternoon tea, and expertly crafted cocktails with stunning waterfront views. Estimated price per person for light bites: AUD $30 - $60. Operating hours: 10:00 AM - 1:00 AM.
  • The Pool Bar:

    A relaxed setting for refreshing drinks and casual snacks by the pool. Estimated price per person for snacks: AUD $20 - $40. Operating hours: 11:00 AM - 7:00 PM (seasonal).

Mandarin Oriental Bosphorus, Istanbul Nearby Attractions and Activities

Explore the vibrant surroundings of Mandarin Oriental Bosphorus, Istanbul with these popular attractions:
  • Dolmabahçe Palace:

    A magnificent 19th-century Ottoman palace showcasing opulent architecture and historical significance, located just a short distance from the hotel.
  • Ortaköy Mosque:

    An iconic mosque situated right on the Bosphorus shore, known for its beautiful Baroque design and picturesque setting.
  • Bosphorus Cruise:

    Embark on a scenic boat tour along the Bosphorus Strait to witness the stunning skyline, historic mansions, and bridges connecting Europe and Asia.
  • Istinye Park:

    A premier shopping destination featuring a wide array of international and local brands, alongside dining and entertainment options.
  • Karaköy:

    A trendy neighbourhood known for its vibrant arts scene, independent boutiques, charming cafes, and lively nightlife.
If you are looking for other activities around Mandarin Oriental Bosphorus, Istanbul, check out the best deals on Traveloka: Recommended activities in Istanbul!

How to Get to Mandarin Oriental Bosphorus, Istanbul from the Airport

Navigating your journey to Mandarin Oriental Bosphorus, Istanbul is straightforward, with several convenient options available for your airport transfer service of Mandarin Oriental Bosphorus, Istanbul.
  • Private Airport Transfer:

    The most seamless way to reach the hotel is by pre-booking a private transfer. This service can be arranged directly through the hotel or via airport transfer services. Prices typically range from AUD $80 to $150, depending on the vehicle type and destination.
  • Taxi:

    Metered airport taxis are readily available at Istanbul Airport (IST) and Sabiha Gökçen International Airport (SAW). The journey to Mandarin Oriental Bosphorus, Istanbul can take approximately 45-60 minutes, with fares estimated between AUD $50 and $80.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which offers a convenient and often cost-effective alternative to traditional taxis. Prices are comparable to taxi fares.
  • Public Transport (Bus/Metro):

    While possible, using public transport to reach the hotel from the airport involves multiple transfers and can be time-consuming. It is generally recommended for budget-conscious travellers with ample time.
For a stress-free arrival, consider booking the Mandarin Oriental Bosphorus, Istanbul airport transfer in advance.

Summary of Why You Should Choose to Stay at Mandarin Oriental Bosphorus, Istanbul

When considering your next Istanbul getaway, Mandarin Oriental Bosphorus, Istanbul stands out for its exceptional quality and prime location.
  • Unrivalled Luxury:

    Experience world-class service and exquisite accommodations that define luxury travel.
  • Prime Bosphorus Location:

    Enjoy breathtaking views and easy access to the city's most iconic sights and vibrant districts.
  • Exceptional Dining:

    Savour diverse and high-quality culinary experiences at the hotel's renowned restaurants.
  • Comprehensive Facilities:

    From a rejuvenating spa to a well-equipped fitness centre, all your needs are catered for.
  • Impeccable Service:

    Expect the legendary Mandarin Oriental hospitality, ensuring a memorable and comfortable stay.
Check for Room availability at Mandarin Oriental Bosphorus, Istanbul and start Booking Mandarin Oriental Bosphorus, Istanbul today. For the best deals and a seamless booking experience, visit Traveloka. You can also Book budget hotels in Istanbul and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Mandarin Oriental Bosphorus, Istanbul

Swimming Pool Mandarin Oriental Bosphorus, Istanbul
Swimming Pool
Entertainment Facility Mandarin Oriental Bosphorus, Istanbul
Entertainment Facility
Fitness Center Mandarin Oriental Bosphorus, Istanbul
Fitness Center
Functional Hall Mandarin Oriental Bosphorus, Istanbul
Functional Hall
Common Space Mandarin Oriental Bosphorus, Istanbul
Common Space

Things to Do

  • Shops
  • Outdoor pool
  • Indoor pool
  • Turkish bath
  • Spa
  • Garden
  • Shops
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Lockers
  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Breakfast
  • Snack bar

Nearby Facilities

  • Gift shop
  • Hair salon

Transportation

  • Secure parking

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Mandarin Oriental Bosphorus, Istanbul

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental Bosphorus, Istanbul
100
Number of floors in Mandarin Oriental Bosphorus, Istanbul
3
Another facilities in Mandarin Oriental Bosphorus, Istanbul
Shops, Outdoor pool, Indoor pool, Turkish bath, Spa

Frequently asked questions about Mandarin Oriental Bosphorus, Istanbul

What are available facilities at Mandarin Oriental Bosphorus, Istanbul?
There are top facilites at Mandarin Oriental Bosphorus, Istanbul such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental Bosphorus, Istanbul?
The standard check-in time at Mandarin Oriental Bosphorus, Istanbul is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental Bosphorus, Istanbul provide breakfast?
Yes, Mandarin Oriental Bosphorus, Istanbul provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental Bosphorus, Istanbul?
Mandarin Oriental Bosphorus, Istanbul has a 5.0-star rating.
How many floors does Mandarin Oriental Bosphorus, Istanbul have?
Mandarin Oriental Bosphorus, Istanbul has 3.
See All

Mandarin Oriental Bosphorus, Istanbul reviews and ratings

9.4
Exceptional
From 75 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mandarin Oriental Bosphorus, Istanbul

Number of reviews per page
20
40
Top reviews
Abdulaziz
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I recently booked the Discover Istanbul Package, which included the hammam treatment and a bottle of wine. Unfortunately, the hammam appointment was never booked for me despite my email request, and the wine was also not provided upon arrival. In addition, when the housekeeper serviced my room, he did not replace the used wine and champagne glasses, leaving me without any clean ones throughout my stay. After checking into my room, I also experienced a water leakage issue that remained unresolved despite reporting it. These repeated service lapses were disappointing, especially for a hotel of your standard. I believe the staff could benefit from additional training to ensure they uphold the name and reputation of the hotel properly. I share this feedback in good faith, as I genuinely believe this property has great potential and deserves to deliver the level of excellence its name represents.
Read More
Petr
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean. Amazing breakfast. Friendly personnel. Thank you
Ehab
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Very beautiful and luxurious hotel, on the phosphorus had a lot of restaurants and great food and a great view Rooms are spacious nicely decorated , staff are very helpful, speaks multiple languages and very professional Easy access to all touristic areas
Sofia
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Loved staying at the Mandarin!
Sofia
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Definitely loved staying at MO Bosphorus Istanbul, cannot wait to come back soon! Views are stunning!
Lusika
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

i love 'mo is my happy place
Andrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

My families stay at the Mandarin Oriental Bosphorus was nothing short of exceptional. From arrival to departure, the staff were impeccable - gracious, attentive, and always ready to assist with poise and professionalism. The shisha lounge, perched along the Bosphorus, was a true highlight - offering a serene atmosphere, refined service, and breath-taking views that elevate the entire experience. It’s the perfect place to unwind as the city glows at dusk. Novikov was equally impressive - delivering a sophisticated fusion of Asian and Mediterranean flavors in an elegant, vibrant setting. A flawless blend of luxury, comfort, and service.
Read More
vicente
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Excellent hotel and service I receive a small room with out work desk but I have the proper room next day with very good attention. Thanks to BERRU for the hospitality and efficient service.
natalia
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The hotel and staff is excellent, but their dining option is just ok. The restaurants are on thesubleese( as I understand)and don't stand up to the quality of the hotel, the service there is terrible.
Daniels
icon-Leisure
Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

My stay at Mandarin Oriental Istanbul was a mixed bag of good and bad. I will start with good: property is well kept and has great location, staff is polite, property has few good dinning options. However, there are significant issues that must be fixed to earn 5 stars. First of all when I booked my stay reservation offered free upgrade. Upon arrival there were rooms for upgrade but for extra charge. Classic bait and switch. Second of all, I was not allowed as a hotel guest to eat in Novikov although the place was empty and had plenty of seats available. Restaurant made me order deserts and sent to my room instead. Inconvenient to say the least when you try to have a good time and willing to spend money for it. Hope management takes necessary steps to handle the ongoing issues with the hotel.
Read More
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Despite the golden status, the hotels did not provide a gift bottle of wine and welcome drinks as stated at the time of booking, even after reminding the manager. I don't need your wine, it's just that if you're not ready to do something, don't write it in the booking voucher.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

The worst service for a five star hotel! Absolutely shameful. Stay away if you’re expecting five star service. The worst service you can expect. You will be disappointed in every way if you’re expecting mandarin quality! The Most careless and reckless hotel staff I have ever come across. Complete waste of money unfortunately. No one cares about their responsibilities in this hotel. They need a complete overhaul of management and staff.
Read More
Niki
icon-Business
Business
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Amazing for business and leisure
Mohammad
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Nice
Sait
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Son derece güzel elegant ve rahat personel profesyonel, iyi yönetilen bir otel
Lemane Bridgman
icon-with Partner
with Partner
10.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

It was amazing. The staff was outstanding in their efforts to make sure that I was happy during my stay. Very professional; most polite and friendly. The room was always kept immaculately clean.
joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Excellent quality
Beni
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

One of the best experiences i’ve ever had in my life. Stayed for my wife’s birthday, they made it exceptional and unforgettable. Staff was splendid from the first minute till the end. Surprises, help, joy & gift to my little son.. they simply made everything possible. Best SPA ever.! Definitely come back again for longer stays. Magnificent time at the hearth of Bosphorus..
Read More
Verified traveler
icon-
4.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

Not a pleasant one. This is a machine to suck money and not to return anything to the customer.
Bo
icon-Business
Business
10.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

Location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Mandarin Oriental Bosphorus, Istanbul

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 75 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mandarin Oriental Bosphorus, Istanbul

Number of reviews per page
20
40
Top reviews
Abdulaziz
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I recently booked the Discover Istanbul Package, which included the hammam treatment and a bottle of wine. Unfortunately, the hammam appointment was never booked for me despite my email request, and the wine was also not provided upon arrival. In addition, when the housekeeper serviced my room, he did not replace the used wine and champagne glasses, leaving me without any clean ones throughout my stay. After checking into my room, I also experienced a water leakage issue that remained unresolved despite reporting it. These repeated service lapses were disappointing, especially for a hotel of your standard. I believe the staff could benefit from additional training to ensure they uphold the name and reputation of the hotel properly. I share this feedback in good faith, as I genuinely believe this property has great potential and deserves to deliver the level of excellence its name represents.
Read More
Petr
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean. Amazing breakfast. Friendly personnel. Thank you
Ehab
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Very beautiful and luxurious hotel, on the phosphorus had a lot of restaurants and great food and a great view Rooms are spacious nicely decorated , staff are very helpful, speaks multiple languages and very professional Easy access to all touristic areas
Sofia
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Loved staying at the Mandarin!
Sofia
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Definitely loved staying at MO Bosphorus Istanbul, cannot wait to come back soon! Views are stunning!
Lusika
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

i love 'mo is my happy place
Andrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

My families stay at the Mandarin Oriental Bosphorus was nothing short of exceptional. From arrival to departure, the staff were impeccable - gracious, attentive, and always ready to assist with poise and professionalism. The shisha lounge, perched along the Bosphorus, was a true highlight - offering a serene atmosphere, refined service, and breath-taking views that elevate the entire experience. It’s the perfect place to unwind as the city glows at dusk. Novikov was equally impressive - delivering a sophisticated fusion of Asian and Mediterranean flavors in an elegant, vibrant setting. A flawless blend of luxury, comfort, and service.
Read More
vicente
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Excellent hotel and service I receive a small room with out work desk but I have the proper room next day with very good attention. Thanks to BERRU for the hospitality and efficient service.
natalia
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The hotel and staff is excellent, but their dining option is just ok. The restaurants are on thesubleese( as I understand)and don't stand up to the quality of the hotel, the service there is terrible.
Daniels
icon-Leisure
Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

My stay at Mandarin Oriental Istanbul was a mixed bag of good and bad. I will start with good: property is well kept and has great location, staff is polite, property has few good dinning options. However, there are significant issues that must be fixed to earn 5 stars. First of all when I booked my stay reservation offered free upgrade. Upon arrival there were rooms for upgrade but for extra charge. Classic bait and switch. Second of all, I was not allowed as a hotel guest to eat in Novikov although the place was empty and had plenty of seats available. Restaurant made me order deserts and sent to my room instead. Inconvenient to say the least when you try to have a good time and willing to spend money for it. Hope management takes necessary steps to handle the ongoing issues with the hotel.
Read More
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Despite the golden status, the hotels did not provide a gift bottle of wine and welcome drinks as stated at the time of booking, even after reminding the manager. I don't need your wine, it's just that if you're not ready to do something, don't write it in the booking voucher.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

The worst service for a five star hotel! Absolutely shameful. Stay away if you’re expecting five star service. The worst service you can expect. You will be disappointed in every way if you’re expecting mandarin quality! The Most careless and reckless hotel staff I have ever come across. Complete waste of money unfortunately. No one cares about their responsibilities in this hotel. They need a complete overhaul of management and staff.
Read More
Niki
icon-Business
Business
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Amazing for business and leisure
Mohammad
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Nice
Sait
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Son derece güzel elegant ve rahat personel profesyonel, iyi yönetilen bir otel
Lemane Bridgman
icon-with Partner
with Partner
10.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

It was amazing. The staff was outstanding in their efforts to make sure that I was happy during my stay. Very professional; most polite and friendly. The room was always kept immaculately clean.
joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Excellent quality
Beni
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

One of the best experiences i’ve ever had in my life. Stayed for my wife’s birthday, they made it exceptional and unforgettable. Staff was splendid from the first minute till the end. Surprises, help, joy & gift to my little son.. they simply made everything possible. Best SPA ever.! Definitely come back again for longer stays. Magnificent time at the hearth of Bosphorus..
Read More
Verified traveler
icon-
4.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

Not a pleasant one. This is a machine to suck money and not to return anything to the customer.
Bo
icon-Business
Business
10.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

Location
Number of reviews per page
20
40