Search Hotels
See All Photos
Russel Hotel
Hotels
8.2
/10
Very Good
44 reviews
What Guests Say About Their Stay
Justin
10.0
/ 10
My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast.
As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Verified traveler
10.0
/ 10
Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....
Philip
10.0
/ 10
Room maid and reception guy who advises on connectivity were superb.
One restaurant room delivery got lost and I was hungry for 2 hours.
In the Area
See Map
Russel Lane, Opp. Charm Towers, Civic Centre, Kampala, Uganda, 256
Main Facilities
Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Russel Hotel
Speed up your search by choosing what you need
Price Display
Per room per night (incl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Russel Hotel
Discover More Places
Russel Lane, Opp. Charm Towers, Civic Centre, Kampala, Uganda, 256
Discover More About Russel Hotel
Location
Russel Hotel is a hotel in a good neighborhood, which is located at Civic Centre.
About Russel Hotel
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Russel Hotel exclusively for you.
With all facilities offered, Russel Hotel is the right place to stay.
All facilities in Russel Hotel
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
General
- Reception hall
- Parking
Nearby Facilities
- Hair salon
- ATM/Banking
Transportation
- Area shuttle with surcharge
Things to Do
- Spa
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Russel Hotel
Important Note
- Airport shuttle fee: USD 30 per person (one way)
- Early check-in fee: USD 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50.0 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Russel Hotel | 60 |
Number of floors in Russel Hotel | 3 |
Another facilities in Russel Hotel | Laundry service, Newspaper in lobby, Tours, Luggage storage, 24-hour Receptionist |
Frequently asked questions about Russel Hotel
What are available facilities at Russel Hotel?
There are top facilites at Russel Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Russel Hotel?
The standard check-in time at Russel Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Russel Hotel provide breakfast?
Yes, Russel Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Russel Hotel
Other sources (44)
8.2
Very Good
From 44 reviews
Cleanliness
8.6
Room Comfort
8.0
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Russel Hotel
Number of reviews per page
20
40
Top reviews
Angela
Business
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.
Vincent
Business
10.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Everything was fine except WiFi in the room.
Justin
Leisure
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast.
As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Tito
Business
8.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
My stay here was good! This hotel needs to think of getting a spacious location.
Barbara
Friends and Family
6.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.
Read More
Verified traveler
Business
2.0
/10
Reviewed 107 week(s) ago
Hotels.com verified review
This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!
mubarak
Business and Leisure
10.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
Nice clean place.
Philip
Business with Friends
6.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
Staff was fine, and helpful.
Bed was uncomfortable.
Verified traveler
Friends and Family
10.0
/10
Reviewed 122 week(s) ago
Hotels.com verified review
Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....
Bereket R
Business and Leisure
10.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
Very good place to stay, friendly staff.
Josephine
Business
6.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
The hotel was clean and rooms were just aa i saw in the photo. However, my room windows were faulty and leaked in water that started flooding my room. Thank God i was moved to another room. There was noise along the corridors of the 5th floors by staff in the morning.
The gym service was great but they can improve on the hygiene
Read More
Marion
Business
10.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
I enjoyed my stay in my comfortable room and the excellent breakfast
Philip
Business
10.0
/10
Reviewed 153 week(s) ago
Expedia Group verified review
Room maid and reception guy who advises on connectivity were superb.
One restaurant room delivery got lost and I was hungry for 2 hours.
Leslie
Business
4.0
/10
Reviewed 153 week(s) ago
Expedia Group verified review
It is a old hotel, no in room coffee or tea making, no fridge and aircon is weak. Sound proofing is bad
David
Business
10.0
/10
Reviewed 293 week(s) ago
Hotels.com verified review
Absolutely everything from the booking to the taxi back to the airport was fantastic. Joseph on reception was excellent. All the staff were so friendly and welcoming.
The breakfast was very good with a wide range. The restaurant / bar was busy and had a nice atmosphere. It’s popular with the locals too. There were several small graduation parties whilst I was there. Great for people watching.
The hotel felt very safe. Probably best not to wander out after dark if you don’t know the area.
I will definitely book this hotel when I’m next in Kampala.
Read More
Johnny
Business and Leisure
8.0
/10
Reviewed 297 week(s) ago
Expedia Group verified review
I liked the town center location, the view from my window and staff kindness. I did not like showers in the tube, there are no curtains to prevent water splash outside the tube. Afterwards all bathroom's floor is wet.
Erfan
10.0
/10
Reviewed 310 week(s) ago
Hotels.com verified review
Right in the middle of downtown Kampala, clean rooms, nice staff, decent breakfast. It shares a building with a small shopping mall. The Cafe gets lively with locals in the evenings after work.
David
8.0
/10
Reviewed 310 week(s) ago
Hotels.com verified review
Great business hotel. The rooms are spacious and comfortable. Air conditioning could be more powerful (effectiveness is weakened because windows seemed permanently open). Rooms are clean and cozy - breakfast is amazing. Highly recommended
Verified traveler
Business and Leisure with Partner
10.0
/10
Reviewed 327 week(s) ago
Expedia Group verified review
Great location, great helpful staff. Nice clean room. Some traffic noise until late. Very nice price. Great restaurant, great food. Sometimes there is water (bottled) in the water cooler.
Verified traveler
Business and Leisure Family
10.0
/10
Reviewed 331 week(s) ago
Expedia Group verified review
Friendly hotel, friendly staff, good food, great location for business and leisure.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Kampala
About Traveloka
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved