Chelsea Savoy Hotel

Basic hotel but very clean and friendly staff. Quiet and clean rooms. Nice area with tables to sit at or to have breakfast. Plentiful bagel/muffins/coffee tea for breakfast and those were still available all morning.

Good location, clean room and nice staff

Very difficult to drive to, limited and expensive parking.

The location to Penn Station and subway is great. Staff was polite and professional. My only disappointment was the mattress, which was old and very worn. Fortunately my stay wasn’t long term.

Public transport excellent access. Staff friendly and helpful. Hotel is clean. The rooms are dated but in working order. Bed was old and hard, due for replacement. Breakfast was simple and delicious, bagels, muffins, tea and coffee.

Clean room in a great location.

Area and location is the best part of the hotel. Bed not so much.

I’

All staff were extremely helpful and welcoming. Free pastry and coffee each morning which is a great start to the day. Well situated beside two subway lines.

Enjoyable stay at Chelsea Savoy. Staff were friendly and efficient, lots of shops and subway near hotel and only ten minutes walk away from Penn station.

Is good only they need to fix bathroom door

Close to subway. Many restaurants and stores in the area. Clean, adequate size, refrigerator in room. Breakfast was included however we did not try it.

I didn´t like the breakfast, but everything else was OK

The hotel was very clean and the staff was incredibly helpful and very friendly. However the hotel is very dated which is fine other than the mattresses. Unfortunately I have a back problem and the mattress is very old and very uncomfortable. Some people may not be affected but if you have any back issues the mattress will cause you harm. I could barely walk while I was there. I probably should have left and got another hotel but there was nothing close that was an affordable option. I ended up rolling towels and getting extra pillows for extra support. The location is great and subway is right next door. I would absolutely go back if it weren't foe the terrible beds.

Good for one night!

Below aver

Great breakfast

The staff were friendly from check-in to housekeeping to the breakfast coffee & pastry assistance. Hotel felt safe and was convenient to transportation (even walking to pizza down the block at midnight). Only downs were the 'cleanliness'- room carpets were suss... Bed was like a hard crib mattress on a plank; so think modest and manageable. Would still book again!

Rooms are clean and the bed was oddly super comfortable without any fuss. Staff are super friendly. Low pile carpet floor was very clean. Great location close to train station. Tasty bagels and muffins as complementary breakfast. Very quiet unlike what I first was worried about. Great stay overall!

From the moment we checked in one boss a older woman was rude abusive and condescending I sat on my bed and my long hair touched the headboard and it was tacky like glue and my hair stuck we covered it with a towel the towel stuck we rang the front desk they sent a non English speaking plumber I rang back they said they would send cleaners they never did The bathtub drain was rusted the power points n the bathroom next to water were gaping away from the wall The last day cockroaches came from under the bed and the repair man had left open screw holes with plastic plugs I went down for breakfast that started at eight we went to enter the dining room at five past eight and were yelled at and the door locked and paying guests were not allowed in the dining room but local cops used it as a break room at anytime during the day a dozen cops were seated in there smoking and eating for free