What do past guests say about Comfort Suites Rochester Henrietta University Area?

Traveloka users who have stayed at Comfort Suites Rochester Henrietta University Area have praised its Service and Facilites, Room Comfort.

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Comfort Suites Rochester Henrietta University Area

Name: Comfort Suites Rochester Henrietta University Area
Address: 2085 Hylan Dr, Monroe County, New York State, United States, 14623, 2085 Hylan Dr, New York State, 14623, United States
Rating: 6.8

Hotels

6.8

/10

Pleasant

957 reviews

What Guests Say About Their Stay

Valentina

10.0

/ 10

Good breakfast! Good and friendly stuff. A bit disappointed that we were not told upfront on Expedia that there will be $5 parking fee.

Janelle

10.0

/ 10

Nice place to rest and very clean and affordable. Staff was not present upon check-in so had to wait awhile. Door would not release with key but was due to a heavy paint job. Great breakfast and nice oool. Affordable

diane

10.0

/ 10

I always stay at comfort suites when i'm traveling through new york. The staff is great they have everything you want and there's a lot nearby. And they have a good breakfast.

In the Area

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2085 Hylan Dr, Monroe County, New York State, United States, 14623

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

Comfort Suites Rochester Henrietta University Area is a hotel is located at Monroe County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Comfort Suites Rochester Henrietta University Area

2085 Hylan Dr, Monroe County, New York State, United States, 14623

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Discover More About Comfort Suites Rochester Henrietta University Area

Location

Comfort Suites Rochester Henrietta University Area is a hotel is located at Monroe County.

About Comfort Suites Rochester Henrietta University Area

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Comfort Suites Rochester Henrietta University Area is a wise choice for travelers visiting Monroe County.

All facilities in Comfort Suites Rochester Henrietta University Area

Others

Public Facilities

Others
Smoke-free area
Safety deposit box
Coffee/tea in lobby
Elevator

Hotel Services

Laundry service
Newspaper in lobby
Express check-out
24-hour Receptionist

General

Parking
Parking (surcharge)

Things to Do

Picnic area

Transportation

Bus/truck parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

In-room Facilities

Business Facilities

Computer station

Nearby Facilities

Grocery

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Comfort Suites Rochester Henrietta University Area

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
Pet fee: USD 100.00 per accommodation, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Comfort Suites Rochester Henrietta University Area	66
Number of floors in Comfort Suites Rochester Henrietta University Area	3
Another facilities in Comfort Suites Rochester Henrietta University Area	Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service

Frequently asked questions about Comfort Suites Rochester Henrietta University Area

What are available facilities at Comfort Suites Rochester Henrietta University Area?

There are top facilites at Comfort Suites Rochester Henrietta University Area such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Comfort Suites Rochester Henrietta University Area?

The standard check-in time at Comfort Suites Rochester Henrietta University Area is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does Comfort Suites Rochester Henrietta University Area provide breakfast?

Yes, Comfort Suites Rochester Henrietta University Area provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Comfort Suites Rochester Henrietta University Area?

Comfort Suites Rochester Henrietta University Area has a 2.5-star rating.

How many floors does Comfort Suites Rochester Henrietta University Area have?

Comfort Suites Rochester Henrietta University Area has 3.

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Comfort Suites Rochester Henrietta University Area reviews and ratings

Overall Ratings & Reviews Comfort Suites Rochester Henrietta University Area

Other sources (957)

6.8

Pleasant

From 957 reviews

Cleanliness

6.8

Room Comfort

7.0

Service and Facilites

7.2

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Traveller Reviews Comfort Suites Rochester Henrietta University Area

Number of reviews per page

Top reviews

Lyndi

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Accommodating . Nice rooms

Hugh

Leisure with Children

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The whole place was run down and dirty. The toilet had cracks and the bathroom door had water damage. The pull out mattress was covered in stains of various colors. At midnight, we were woken by 2 people fighting outside our door for a half hour before they moved it outside. The air conditioning did not work. The mini fridge was missing a foot and under that sat on a rotted out board so you couldn't open the fridge without it falling out of it's spot.

Edwin

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very tired property

Onica

Business

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The night time noise was insane. I had blood stains on my covers.

Angela

Leisure

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Pulling up to the hotel I knew immediately I made a mistake reserving a room there. First off, the huge potholes, and grounds were unkept. Most of the hotel windows tint was worn off, (definitely need replacing,) very run down appearance. I travel alone therefore my instincts told me to cancel, which I did while sitting in the parking lot @ 4:30. I spoke to a young man @ the desk who was understanding and told me Expedia would have to refund my money because I booked through them, (you.) I’m being told the hotel won’t refund. Highly disappointed. The place looks shady. I canceled only an hour after check in time, it’s highly unlikely they have a call list waiting to get in. Disgusted.

Rogarline

Business Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Limited dining

SRIKANTH

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

During my recent stay booked via Expedia, I was charged a $50 refundable deposit at check-in — a charge that was not disclosed on the Expedia listing. At check-in, the staff assured me that the deposit would be refunded at check-out, but upon departure, I was informed that the refund would take up to 10 days, which was not communicated earlier. This lack of transparency and inconsistent information is disappointing and misleading. I kindly request that Expedia ensure such charges are clearly disclosed during booking, and I would appreciate confirmation that my refund is being processed.

Robert

Business Family

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The property was fairly maintained.

Tiffany

Business and Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyed my stay

Leo

Business Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Very good

Sarah

Friends and Family

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Overall it was fine. Bed was comfortable and the room was clean. Front desk service was not all that great and the breakfast was cold and things were empty even though there was still 30 min left until the end. And apparently they charge you to park your car in their lot. Not like you really have a choice.

William

Leisure Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

This property definitely needs face lift. Probably will be looking elsewhere next trip

Amy

Friends and Family

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Check in was easy, no issues. There was nothing that stood out as bad or good. Room met our needs for the evening. Hotel could use some upgrading, bed comfort was below expectation. Thank you for a quick, quiet stay. We are planning to return to the area in October, however will more than likely be choosing a different hotel.

Deron

Leisure Family

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Decent place to stay, but the property has seen better days.ost of the furniture in the rooms and common areas are very worn, spots in the rugs, lots of scrapes dents and scratches on the walls. It could really use a top to bottom renovation l.

Chris

Business

4.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

I arrived late, nearly 11pm. The clerk was pleasant and attentive. He issued me my room and gave me keycards. I opened the room door to find the bed unmade and two cups of soda on a desk with ice still in them. I immediately backed out of the room and went to the front desk. He apologized and tried to give me a room with two beds. He had to phone a manager as this was an "upgrade" and he could not override the system. After a few moments he gave me new keys to an empty room. The only issue I had after that was the next day I could not get back into my room. The key card was not programed. After another trip to the desk, new keys were issued and I was able to come and go as needed.

Jeannette

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Room smelled like smoke and so dirty

George

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Enjoyable stay.

Jessica

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

I didnt stay because they were dishonest about fees until arrival

James

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Did not make up room daily just make the bed!

Kenroy

Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location and price was great.

Number of reviews per page

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Disclaimer

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