Extended Stay America Suites Seattle Bellevue Factoria

There is a lot of signs that say no smoking. The room is penetrated in smoking smell very bad smoke odor.

There is nothing to like about this place. I can't list all of the horrible things.

Poor maintenance. To holder fell off the wall and hurt my wife’s foot.

Needs updating. Curtains had holes, the bottom of bathroom door is splitting, door on bathroom cabinet broken

The staff was practically non-existent, both when I tried to check in and when I tried to check out. The room was nice, jut poorly lit.

Staff had no idea what was going on. Took over an hour to check in. Took over a day get access to wifi. Did not get any dishes/pans brought to the room for the kitchen. Horrible service but the room itself was a great setup. Would be great with better staff.

Check in was great, simple, and the desk clerk was nice

It was very gross for the location there was piled up garbage everywhere at all stairways and it stunk real bad and there was no dishes offered to us or even told to us how it worked or how the breakfast worked the muffins were dry it says breakfast in the booking not crap like this I spent $189 for 1 night 1 tiny shampoo for 2 people seriously blanket one very thin just really bad shape for the are was very dissatisfied wish I could get my money back or a another stay in a different area in hopes maybe is better this place not happy I would not recommend this Factoria location ever. Christy smith

I have stayed here before but was a little disappointed this time.the light in the kitchen was out. There was a hole on the wall by the front door and the tub was missing its porcelain liner. lithe

WiFi didn’t work, filthy, bugs, smelly, rude front desk at check in, no coffee or breakfast as promised in the purchase of the room. Way over-priced.

The property looked ok on the outside, but the rooms were filthy, damaged, and appliances did not work correctly. The "breakfast" was packets of instant oatmeal . That's it. It took 15 minutes for the evening desk attendant check us in.

Great location. But the facilities are very old and need upgrades

Clean, needs better breakfast

This was a nightmare stay! Do not go to this place.

Decent location. Needs to be updated.

Booked a two queen room and was given a King with pullout bed. After talking to the front desk it seems like the district manager changed my reservations and the staff was unable to accommodate my requests due to full capacity. The manager was able to offer a second room to rectify the situation. Both rooms smelled, the hotel needs mahor upgrade, and even though we were in a relatively safe area, that was no the case on the hotel grounds. I do not recommend this place. I only gave a three star because the ladies at the front desk were kind and deserve better.

I arrived late in the evening to check-in, and found out they had given my room away.They made zero attempt or even an apology. The staff there didn't care at all. I ended up sleeping in the car that night. Completely unacceptable.

The unit was old, outdated and smelled so bad. For the price I paid, I expected better. There was overflowing trash in the trash bins by the stairwell and it also smelled really bad there too.

Came back from a concert and were locked out of the room until office staff came in at 7am. Would not recommend this place to anyone.

Let’s see, kitchens had no utensils or cookware or dinnerware. When I called and asked for some, I was told they’re only given to those booking a stay for 7 days or more. The smoke alarm had a cage around it, I’m assuming to prevent ppl from turning it off. The electric burner was rusted. I have pics! I would not recommend unless you don’t care.