What do past guests say about Grayson Hotel in the Unbound Collection by Hyatt?

Traveloka users who have stayed at Grayson Hotel in the Unbound Collection by Hyatt have praised its Cleanliness, Room Comfort, Service and Facilites.

AUD | EN

Explore

Support

Search Hotels

Grayson Hotel in the Unbound Collection by Hyatt

Name: Grayson Hotel in the Unbound Collection by Hyatt
Address: 30 West 39th Street, Manhattan, New York City, New York State, United States, 10018, 30 West 39th Street, New York State, 10018, United States
Rating: 9.2

Hotels

9.2

/10

Exceptional

617 reviews

What Guests Say About Their Stay

Annisa F.

9.4

/ 10

Had the best time staying at Grayson Hotel, the staff are very helpful and friendly. The location is perfect and their hotel is clean

Leah

10.0

/ 10

The service was exceptional, the area was amazing with tons of restaurants all around. The hotel was beautiful. The restaurant downstairs was delicious. My only regret is my husband has a fear of height's so we did not go to the bar on the rooftop.

Vai Sio Lydia

10.0

/ 10

This hotel’s location is amazing! Walkable to many famous sightseeing places like Byron park, central library, summit, empire state building, time square, broadway etc. many coffee shops / restaurants nearby. It’s rooftop bar enjoys lovely view of the midtown. Staff are all friendly and helpful. The only thing i would like to comment is the air conditioning in the room which is quite noisy. Also my higher floor room view is a bit disappointed. Anyway happy with my stay!

Setareh

10.0

/ 10

The location was perfect—just one block away from all the action, but tucked away enough to feel peaceful. Pricing was very affordable, and the hotel itself was super clean with no sign of homelessness or dirtiness aprund. Also, the rooms were super clean. The staff was also extremely friendly and welcoming. Overall, a great stay!

In the Area

See Map

30 West 39th Street, Manhattan, New York City, New York State, United States, 10018

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Grayson Hotel in the Unbound Collection by Hyatt is a good choice when you are visiting Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Grayson Hotel in the Unbound Collection by Hyatt

30 West 39th Street, Manhattan, New York City, New York State, United States, 10018

Discover More Places

Discover More About Grayson Hotel in the Unbound Collection by Hyatt

Location

Staying at Grayson Hotel in the Unbound Collection by Hyatt is a good choice when you are visiting Midtown Manhattan.

About Grayson Hotel in the Unbound Collection by Hyatt

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grayson Hotel in the Unbound Collection by Hyatt exclusively for you.

Grayson Hotel in the Unbound Collection by Hyatt is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grayson Hotel in the Unbound Collection by Hyatt.

All facilities in Grayson Hotel in the Unbound Collection by Hyatt

Others

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Safety deposit box

Hotel Services

Porter
24-hour Receptionist
Concierge

Food and Drinks

Bar
Breakfast

General

Smoking area
Banquet

Business Facilities

Meeting facilities
Meeting rooms

Things to Do

Health club

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Grayson Hotel in the Unbound Collection by Hyatt

Important Note

Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
Pet deposit: USD 150.00 per stay
Pet fee: USD 150.00 per accommodation (varies based on length of stay)
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Destination fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grayson Hotel in the Unbound Collection by Hyatt	296
Number of floors in Grayson Hotel in the Unbound Collection by Hyatt	28
Another facilities in Grayson Hotel in the Unbound Collection by Hyatt	Others, Coffee shop, Safety deposit box, Porter, 24-hour Receptionist

Frequently asked questions about Grayson Hotel in the Unbound Collection by Hyatt

What are available facilities at Grayson Hotel in the Unbound Collection by Hyatt?

There are top facilites at Grayson Hotel in the Unbound Collection by Hyatt such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Grayson Hotel in the Unbound Collection by Hyatt?

The standard check-in time at Grayson Hotel in the Unbound Collection by Hyatt is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Grayson Hotel in the Unbound Collection by Hyatt provide breakfast?

Yes, Grayson Hotel in the Unbound Collection by Hyatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grayson Hotel in the Unbound Collection by Hyatt?

Grayson Hotel in the Unbound Collection by Hyatt has a 4.0-star rating.

How many floors does Grayson Hotel in the Unbound Collection by Hyatt have?

Grayson Hotel in the Unbound Collection by Hyatt has 28.

See All

Grayson Hotel in the Unbound Collection by Hyatt reviews and ratings

Overall Ratings & Reviews Grayson Hotel in the Unbound Collection by Hyatt

Traveloka (1)

Other sources (616)

9.2

Exceptional

From 616 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by

Most Relevant

Preferences

See All

Traveller Reviews Grayson Hotel in the Unbound Collection by Hyatt

Number of reviews per page

Top reviews

Leah

Business

10.0

/10

Reviewed 13 week(s) ago

The stay was not great. We were in a room with two full/queen beds and one of the mattresses was so wet when my daughter went to sleep the water soaked through her clothes. We called the front desk immediately and they came and brought towels to place on the mattress. They changed everything in about a 30 min process but didn’t have another room for us to move too. Fast forward the next day, the 2nd bed was wet and they sent up sheets. Also, floor in the room was very dusty and they never brought up the sewing kit. Also, towels were not replenished, soap was empty and had to call for toilet paper. Definitely not the 4-5 star experience we were expecting and used to in NYC. Also, rooftop bar was nice but only one bar tender and a line around the corner. Also, bar tender was stressed, drinks made sloppy. Again, not great experience for the price. Would not return.

Jeffrey

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very clean

Vai Sio Lydia

Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Setareh

Leisure

10.0

/10

Reviewed 15 week(s) ago

The staff were great, we loved the location. It’s quiet as in midtown. The room was good except the ceiling looks like unfinished, so we asked the front desk why it looked like moldy and bear looking. They said that that was the design but it’s not a nice look at all, it’s odd compared to other designs of the room. They didn’t give us any vip benefits.

Verified traveler

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Easy to walk to popular spots and great place to stay for couples first time visit to nyc. Will stay here again

Rosalyn

Friends and Family

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The room we had was perfect for 2 friends sharing a weekend. The location was also excellent for what we wanted to do

Verified traveler

Friends and Family

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

This is the first time staying here and I would definitely come back. Centrally located. Not far from Time Square, Bryant Park, main subway stations and other great city attractions. The rooftop was enjoyable and the staff was lovely. There were times when the elevators ran super slow and the restaurant closed a bit early for breakfast, but the room was very nice.

Thu-Dzung

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very good hotel

David

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel, lovely rooms and great rooftop bar

Brenda

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Amazing property with spectacular bar view. I loved the modern bedroom touches

Paula

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Great

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Others 4 Grayson Hotel in the Unbound Collection by Hyatt

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.