Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Great staff interactions and service

The rooms were excellent and the staff were friendly. The drinks and food there are perfect!

The property is nice, but downtown Oakland is not so much. We walked and felt safe most of the time.

Decent, comfy hotel

The hotel is fairly new--clean and bright. The staff was friendly and helpful, the food in the restaurant was good, and the room was clean and spacious. The beds were good. The rest of the room left much to be desired. First, there wasn't a single drawer in the room. Maybe in the closet, we thought. Nope! And the only shelves were in three very small, low nightstands beside the beds. And if you wanted to hangout in the room and talk to each other, or invite others to join you, there were only two chairs. One was reasonably comfortable, the other looked like something from an avant garde design show for "trendy" furniture. It was low-to-the-ground, with a very small seat and a back that cut into your back. If you wanted to do some work at the narrow table (the only table in the room), it was simply too low to allow you to write or work at a computer. Whoever designed the in-room furniture should go and visit a comparably priced Marriott or Hilton property. Their rooms are usually comfortable and conducive to conversation and/or work. We won't be back.

Exceptional fitness room. Filtered water stations. Area around hotel is questionable.

I appreciate the availability of filtered water filling stations and the use of aluminum refillable water bottles. Well appointed fitness room. Friendly welcoming staff.

Otto Cafe and Valet Service were excellent. My only complaint at the hotel was that the the front door automatic closure was not working and the lobby and cafe were very cold. I noticed that the staff were all bundled up in winter hats and overcoats. Hope this can be remedied. I would like to re-book when this is corrected.

I needed a place for my father to stay while visiting and the Claremont was booked. The Kissel was perfect. My Dad felt safe walking around and it was easy to get back and forth. Downtown also has great food options. The staff in the cafe inside were also really attentive and the food was good.

Cleanliness, staff is terrific, gray room amenities.

Loved the rooms with bath and not in the Main Street. Very clean.

Very nice property, very luxurious and staff is friendly and helpful

Love Kissel uptown! Spacious, clean, modern, safe, this is my second time at Kissel Uptown.

Great service. Lots of walkability.

Had a great time here.

this hotel is everything, from the staff to the decor! Anyone who stays here will love it. I will be back again thank you Kissel.

Great location

This property is just average due to the inconvenience of parking, and not being able to retrieve items from my vehicle without the hassle of waiting for valet to bring my vehicle to me, and the cost of parking.

For a property that is “dog friendly “ the staff did not assist when we needed a place for our dogs to relieve themselves. No on site place for the dogs to use was offered. Will not stay there again.

Super small room !!! Had to walk 1/2 to get to room OMG never again