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Quality Inn & Suites Houston Northwest - Cypress
Hotels
7.8
/10
Pleasant
255 reviews
What Guests Say About Their Stay
Kay
10.0
/ 10
The hotel was quaint and what we needed. The trains did come through while we were there but it wasn’t too much of a hassle to where I was not able to go back to sleep. The associate at check in and check out was very courteous and friendly.
Did not see anything about the $75 card/$100 cash deposit during booking but I did Read reviews so saw that and glad I prepped ahead of time for that. Aside from the deposit and the train it was a very pleasant stay.
If you are a cold natured person, they don’t have “blankets” it’s the flat sheet and a very very thin throw so bring some extra covers if you like to be bundled up.
The pillows are little square sheets fluffed up. It was fluffy and okay for me but if you need the standard pillow just a heads up.
Willis
10.0
/ 10
The front desk staff is very friendly and accommodating. I have been here for over a month and a half off and on. Its very close to my job and there are lots of things to eat in the same area. This is a different property from my normal, but for the price and the convenience I give it a 10 out of 10.
james
10.0
/ 10
I never stayed at the property, power to the house was connected before we could check in.
In the Area
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13371 Fm 1960 Road W, Harris County, Texas, United States, 77065
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Quality Inn & Suites Houston Northwest - Cypress
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What's around Quality Inn & Suites Houston Northwest - Cypress
13371 Fm 1960 Road W, Harris County, Texas, United States, 77065
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Location
Quality Inn & Suites Houston Northwest - Cypress is a hotel in a good neighborhood, which is located at Harris County.
About Quality Inn & Suites Houston Northwest - Cypress
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Quality Inn & Suites Houston Northwest - Cypress exclusively for you.
Quality Inn & Suites Houston Northwest - Cypress is a wise choice for travelers visiting Harris County.
All facilities in Quality Inn & Suites Houston Northwest - Cypress
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- Restaurant
- Safety deposit box
Connectivity
- LAN Internet
- Free WiFi
General
- Smoking area
- Parking
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Business Facilities
- Computer station
Accommodation Policy & General Information in Quality Inn & Suites Houston Northwest - Cypress
Important Note
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Quality Inn & Suites Houston Northwest - Cypress | 58 |
Number of floors in Quality Inn & Suites Houston Northwest - Cypress | 2 |
Another facilities in Quality Inn & Suites Houston Northwest - Cypress | Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Multilingual staff |
Frequently asked questions about Quality Inn & Suites Houston Northwest - Cypress
What are available facilities at Quality Inn & Suites Houston Northwest - Cypress?
There are top facilites at Quality Inn & Suites Houston Northwest - Cypress such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quality Inn & Suites Houston Northwest - Cypress?
The standard check-in time at Quality Inn & Suites Houston Northwest - Cypress is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Quality Inn & Suites Houston Northwest - Cypress provide breakfast?
Yes, Quality Inn & Suites Houston Northwest - Cypress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quality Inn & Suites Houston Northwest - Cypress?
Quality Inn & Suites Houston Northwest - Cypress has a 2.5-star rating.
How many floors does Quality Inn & Suites Houston Northwest - Cypress have?
Quality Inn & Suites Houston Northwest - Cypress has 2.
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More Reviews from Other Guests in Quality Inn & Suites Houston Northwest - Cypress
Overall Ratings & Reviews Quality Inn & Suites Houston Northwest - Cypress
Other sources (255)
7.8
Pleasant
From 255 reviews
Cleanliness
7.8
Room Comfort
8.4
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Quality Inn & Suites Houston Northwest - Cypress
Number of reviews per page
20
40
Top reviews
Rafael
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was very clean and well kept. The Ice machine on the outside was out of order.
Julia
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We reserved a non smoking room the room they gave us reacked of cigarette smoke. The sheets appeared to not be fresh there was hair on sheets and pillow cases , the comforter was stained, the restroom smelled unclean.
Jeremy
Business
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Bed was old you could feel the metal spring
Renee
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I had to bang on the door to check-in, I rang the doorbell several times. I could see the worker on her phone in the lobby. The toilet leaked and the hair dryer did not work. The bed spread had cigarette burns all over, we were in a non smoking room. The pictures did not match the room.
Anna
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Bed is only springs no mattress. Dead roach appears the next morning.
Verified traveler
Business
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
this place had hidden charges not associated with the website and overall staff was horrible 100 dollar unlisted charge with 75 dollar charge on your card plus the room and the charge me for it even though I canceled in person after be notified at the front desk by a horrible staff and unclean lobby wound give 0 stars if i could please avoid at all cost they are scamming you out of your money
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Within 2-3 days, I killed 3 roaches and a 4th got away. After that I didn’t see any more (during one week stay):
There were a lot of rust stains in the bathtub, around the circular disc just under the faucet.
I used a hand towel twice, then discovered what looked like someone had blown their nose in it.
The sheets were clean, the bed was quite comfortable, and the floor and carpet were clean.
Read More
Wade
Friends and Family
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Pros: the a/c worked great
The beds were comfortable
Cons: the first room we were assigned reeked of weed. So badly we had to ask for another room immediately (my wife is pregnant and couldn't handle it). The new room had stains on the carpet, stains on the duvet covers, the bath tub was stained and grungy, the tv was barely viewable it was so fuzzy, no ice machines worked because, per the office, people used them too much, the outlets were so worn out our electronics couldn't stay plugged in, the toilet had to be flushed multiple times to flush...you get what you pay for. We will spring for better next time. We left a day early to avoid staying another night.
Read More
Peyton
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
.
Leif
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
We did not stay here. The entire property has a shady feel. We did not feel safe enough to stay.
Nicholas
Leisure
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Bed was uncomfortable, nats were all over, baby roaches were in the bathroom.
Jesus
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
From used towels on the wall to sketchy people smoking weed outside my room this was an overall bad experience. I'd love to get a refund but I havent even gotten my 75$ deposit back.
Jaida
Leisure
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The room I was staying in had a leak and mold that I complained about on more then one occasion and no one came to fix it or transfer me into another room
Rolando
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The property is good overall, but I dont know if it has several long term people that stay there.. a couple of times people were sitting outside their rooms in camping chairs or just sitting outside their rooms
Jermaine
Business
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Quiet and easy access to area
Bryan
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
nice experience
Khadijah
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
I will be back, clean, and nice
Verified traveler
Business
2.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Room had a very bad smell. There were sketchy people outside the rooms hanging out. Did not feel safe or comfortable at all. I cancelled my reservation and went next door.
Amanda
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The staff is amazing and they keep rooms very clean.
Johnny Christopher
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Rooms not very clean.
Number of reviews per page
20
40
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Overall Ratings & Reviews Quality Inn & Suites Houston Northwest - Cypress
Other sources (255)
7.8
Pleasant
From 255 reviews
Cleanliness
7.8
Room Comfort
8.4
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Quality Inn & Suites Houston Northwest - Cypress
Number of reviews per page
20
40
Top reviews
Rafael
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was very clean and well kept. The Ice machine on the outside was out of order.
Julia
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We reserved a non smoking room the room they gave us reacked of cigarette smoke. The sheets appeared to not be fresh there was hair on sheets and pillow cases , the comforter was stained, the restroom smelled unclean.
Jeremy
Business
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Bed was old you could feel the metal spring
Renee
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I had to bang on the door to check-in, I rang the doorbell several times. I could see the worker on her phone in the lobby. The toilet leaked and the hair dryer did not work. The bed spread had cigarette burns all over, we were in a non smoking room. The pictures did not match the room.
Anna
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Bed is only springs no mattress. Dead roach appears the next morning.
Verified traveler
Business
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
this place had hidden charges not associated with the website and overall staff was horrible 100 dollar unlisted charge with 75 dollar charge on your card plus the room and the charge me for it even though I canceled in person after be notified at the front desk by a horrible staff and unclean lobby wound give 0 stars if i could please avoid at all cost they are scamming you out of your money
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Within 2-3 days, I killed 3 roaches and a 4th got away. After that I didn’t see any more (during one week stay):
There were a lot of rust stains in the bathtub, around the circular disc just under the faucet.
I used a hand towel twice, then discovered what looked like someone had blown their nose in it.
The sheets were clean, the bed was quite comfortable, and the floor and carpet were clean.
Read More
Wade
Friends and Family
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Pros: the a/c worked great
The beds were comfortable
Cons: the first room we were assigned reeked of weed. So badly we had to ask for another room immediately (my wife is pregnant and couldn't handle it). The new room had stains on the carpet, stains on the duvet covers, the bath tub was stained and grungy, the tv was barely viewable it was so fuzzy, no ice machines worked because, per the office, people used them too much, the outlets were so worn out our electronics couldn't stay plugged in, the toilet had to be flushed multiple times to flush...you get what you pay for. We will spring for better next time. We left a day early to avoid staying another night.
Read More
Peyton
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
.
Leif
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
We did not stay here. The entire property has a shady feel. We did not feel safe enough to stay.
Nicholas
Leisure
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Bed was uncomfortable, nats were all over, baby roaches were in the bathroom.
Jesus
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
From used towels on the wall to sketchy people smoking weed outside my room this was an overall bad experience. I'd love to get a refund but I havent even gotten my 75$ deposit back.
Jaida
Leisure
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The room I was staying in had a leak and mold that I complained about on more then one occasion and no one came to fix it or transfer me into another room
Rolando
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The property is good overall, but I dont know if it has several long term people that stay there.. a couple of times people were sitting outside their rooms in camping chairs or just sitting outside their rooms
Jermaine
Business
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Quiet and easy access to area
Bryan
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
nice experience
Khadijah
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
I will be back, clean, and nice
Verified traveler
Business
2.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Room had a very bad smell. There were sketchy people outside the rooms hanging out. Did not feel safe or comfortable at all. I cancelled my reservation and went next door.
Amanda
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The staff is amazing and they keep rooms very clean.
Johnny Christopher
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Rooms not very clean.
Number of reviews per page
20
40