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Quality Inn Houston East I-10
Hotels
6.8
/10
Pleasant
550 reviews
What Guests Say About Their Stay
Fernando
10.0
/ 10
El microondas no funcionaba de ahi en fuera todo bien exelente espacio limpio y muy tranquilo
See translation
Dajah
10.0
/ 10
I was told the area wasnt the safest but..room was clean and the bed was comfortable
Homero
10.0
/ 10
I liked That they have upgraded the parking lot and shower. What I didn't like was the breakfast it's not like it use to be. I didn't even wanna eat there
In the Area
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828 Mercury Dr, Houston, Harris County, Texas, United States, 77013
Main Facilities
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24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Quality Inn Houston East I-10
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What's around Quality Inn Houston East I-10
828 Mercury Dr, Houston, Harris County, Texas, United States, 77013
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Discover More About Quality Inn Houston East I-10
Location
Quality Inn Houston East I-10 is a hotel in a good neighborhood, which is located at Houston.
About Quality Inn Houston East I-10
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Quality Inn Houston East I-10 is a wise choice for travelers visiting Houston.
All facilities in Quality Inn Houston East I-10
Others
Hotel Services
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Laundry service
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking
In-room Facilities
- TV
Business Facilities
- Business center
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Quality Inn Houston East I-10
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 07:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 07:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Quality Inn Houston East I-10 | 80 |
Number of floors in Quality Inn Houston East I-10 | 6 |
Another facilities in Quality Inn Houston East I-10 | Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist, Laundry service |
Frequently asked questions about Quality Inn Houston East I-10
What are available facilities at Quality Inn Houston East I-10?
There are top facilites at Quality Inn Houston East I-10 such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quality Inn Houston East I-10?
The standard check-in time at Quality Inn Houston East I-10 is starting from 15:00 - 07:00 while the latest check-out time is at Before 11:00
Does Quality Inn Houston East I-10 provide breakfast?
Yes, Quality Inn Houston East I-10 provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quality Inn Houston East I-10?
Quality Inn Houston East I-10 has a 2.5-star rating.
How many floors does Quality Inn Houston East I-10 have?
Quality Inn Houston East I-10 has 6.
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More Reviews from Other Guests in Quality Inn Houston East I-10
Overall Ratings & Reviews Quality Inn Houston East I-10
Other sources (550)
6.8
Pleasant
From 550 reviews
Cleanliness
7.0
Room Comfort
7.0
Location
8.2
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Quality Inn Houston East I-10
Number of reviews per page
20
40
Top reviews
Martez
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great place to stay
Joe
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great Staff and Service
Anthony
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
This place is just terrible. Run down and a pimp hub. Guys in there cars on the phone all night and morning. We stopped in after a 16 hour road trip to sleep over and on line reviews were good. But it's not.
David
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Construction around the area .
Ruth
Business
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Request handicapped was totally ignored
Horace
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice
Shontrona
Leisure
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Rooms was clean smell a little bad had roches in room
Jennifer
Business
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Front desk need to be more friendly to customers the women speak very rudely
huguette serena
Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was good overall
Antonio
Business and Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I will not be staying here again! I first get there and the elevator seems like it was about stall or break. I get to my room and it's a mildew scent in the room, so I turned the AC on which should've been on already seeing it 102 degrees in Houston when I flew in. The bathroom was horrible! There's a hole by the vent and it looks as if someone ripped the vent cover off the wall and then did a poor attempt of putting it back. Then when I took a shower the water went from comfortable to scorching hot. I tried to turn it off but it seems that the washer is broken in the knob, however, I was able to turn the water off. I informed the staff but no one to fix it, so I took a hoe bath for the remainder of my stay. The bed frame looked a mess as well. I will not be staying there again.
Read More
Megan
with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I wasn't informed before booking the I would also have to pay a $50 deposit. I booked through Expedia, so I don't fault the hotel, it just would've been nice to know before booking. Staff was super nice and extremely helpful. The hotel is clearly old and needs some deep cleaning and remodeling.
Stephen
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was one of the worst stays I’ve ever had, we arrived to be told it was cash only. And that they couldn’t run the card on file or my cc the toilet and shower drains were clogged the entire time
Steve
Business and Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The general manager was not very courteous when we got there. She was very rude towards the fact that we didn’t know there was a $50 charge due at the time of check in. The elevator was dirty and on the 3rd floor the down button was not functioning correctly. So we thought we were stuck there. So we had to take the elevator up to the 4th then down to leave. When I told the GM in the morning she said yes I know there’s a sign which had not seen one. I then told her if she knew that was the case why we weren’t informed of that when we checked in her answer again was there is a sign. By far the worst stay experience we ever had to date! Oh yeah the tub water was running when we got into our room.
Read More
Shevell
Business with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This place was sick and roaches where everywhere.
Carl
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great job
Yaquelin
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was not cleaned properly before my check in, went in the room found a pair of dirty socks behind the small couch , it’s probably still there. Also the fridge in the room wasn’t working, asked for it to be checked and no one ever showed up I even told the room service lady she said she sent a picture to their group so I could get it fixed, anyways during my 3 day stay I had no fridge, good thing I had an ice chest .
Read More
Ricardo
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Elevator broken. A little dirty
Camille
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Smell in room. Stained furniture, doors, and ceilings. Naked people walking around halls. Roaches and ants in room.
Kimberly
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
There was nothing unique. If I could've gotten my money back I would have left. The room floor was soak and wet then the manager told me if I wanted to leave I could and only offered me a $10 refund then didn't even honor that. He was not professional and had no concern. By morning the room smelled sour. Worse stay ever.
Armonnii
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property was decent. However, the front desk service was unwelcoming, unprofessional, and rude. The room was clean, but there was nothing else around the property.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Quality Inn Houston East I-10
Other sources (550)
6.8
Pleasant
From 550 reviews
Cleanliness
7.0
Room Comfort
7.0
Location
8.2
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Quality Inn Houston East I-10
Number of reviews per page
20
40
Top reviews
Martez
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great place to stay
Joe
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great Staff and Service
Anthony
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
This place is just terrible. Run down and a pimp hub. Guys in there cars on the phone all night and morning. We stopped in after a 16 hour road trip to sleep over and on line reviews were good. But it's not.
David
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Construction around the area .
Ruth
Business
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Request handicapped was totally ignored
Horace
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice
Shontrona
Leisure
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Rooms was clean smell a little bad had roches in room
Jennifer
Business
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Front desk need to be more friendly to customers the women speak very rudely
huguette serena
Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was good overall
Antonio
Business and Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I will not be staying here again! I first get there and the elevator seems like it was about stall or break. I get to my room and it's a mildew scent in the room, so I turned the AC on which should've been on already seeing it 102 degrees in Houston when I flew in. The bathroom was horrible! There's a hole by the vent and it looks as if someone ripped the vent cover off the wall and then did a poor attempt of putting it back. Then when I took a shower the water went from comfortable to scorching hot. I tried to turn it off but it seems that the washer is broken in the knob, however, I was able to turn the water off. I informed the staff but no one to fix it, so I took a hoe bath for the remainder of my stay. The bed frame looked a mess as well. I will not be staying there again.
Read More
Megan
with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I wasn't informed before booking the I would also have to pay a $50 deposit. I booked through Expedia, so I don't fault the hotel, it just would've been nice to know before booking. Staff was super nice and extremely helpful. The hotel is clearly old and needs some deep cleaning and remodeling.
Stephen
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was one of the worst stays I’ve ever had, we arrived to be told it was cash only. And that they couldn’t run the card on file or my cc the toilet and shower drains were clogged the entire time
Steve
Business and Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The general manager was not very courteous when we got there. She was very rude towards the fact that we didn’t know there was a $50 charge due at the time of check in. The elevator was dirty and on the 3rd floor the down button was not functioning correctly. So we thought we were stuck there. So we had to take the elevator up to the 4th then down to leave. When I told the GM in the morning she said yes I know there’s a sign which had not seen one. I then told her if she knew that was the case why we weren’t informed of that when we checked in her answer again was there is a sign. By far the worst stay experience we ever had to date! Oh yeah the tub water was running when we got into our room.
Read More
Shevell
Business with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This place was sick and roaches where everywhere.
Carl
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great job
Yaquelin
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was not cleaned properly before my check in, went in the room found a pair of dirty socks behind the small couch , it’s probably still there. Also the fridge in the room wasn’t working, asked for it to be checked and no one ever showed up I even told the room service lady she said she sent a picture to their group so I could get it fixed, anyways during my 3 day stay I had no fridge, good thing I had an ice chest .
Read More
Ricardo
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Elevator broken. A little dirty
Camille
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Smell in room. Stained furniture, doors, and ceilings. Naked people walking around halls. Roaches and ants in room.
Kimberly
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
There was nothing unique. If I could've gotten my money back I would have left. The room floor was soak and wet then the manager told me if I wanted to leave I could and only offered me a $10 refund then didn't even honor that. He was not professional and had no concern. By morning the room smelled sour. Worse stay ever.
Armonnii
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property was decent. However, the front desk service was unwelcoming, unprofessional, and rude. The room was clean, but there was nothing else around the property.
Number of reviews per page
20
40