Residence Inn by Marriott Jackson The District at Eastover

Na

The professionalism at this establishment is one of the best qualities that it has among other things.

Great location and the dining was just a stone throw away

We just had a quick overnight stay. This was a great location and exactly what we needed. We would definitely stay again.

Staff was very attentive. They quickly responded to two my requests key not working & a garbage can not emptied from their previous quest.

Excellent experience with visit. Very clean and good customer service.

Great customer service

Kitchen sink leaked on floor. We had to change rooms after we had unpacked. It was a mess.

Overall I’d stay here again. We stayed on our way out of town and then coming back through a week later. The first stay was good, nice clean room, nice staff, clean. The second stay on our way back, the person at the desk wasn’t very welcoming. It seemed as if I were a burden when I checked in. Our room was kind of clean, you could tell it hadn’t been mopped because there were sticky foot prints all over the floor. The water faucets were backwards and different in each bathroom. One for the bathroom doors was really hard to open because it would drag the floor. Our dishes in the cabinets were dirty and required us to handwash them before we used them. With all that said, the breakfast both mornings were delicious, and good variety of choices. The morning staff was super nice both days.

New property - nice layout of room and well lit parking near front door

Staff was nice and helpful. Room was very clean. The odd thing was that for fairly new construction there was a lot broken! Broken tiles broken floor broken sink and VERY broken front door to the room. The lock was bent, barely could shut, looked as though it had been broken into at some point.

Everything

Bathroom needed cleaning not up to standard

Quiet, comfortable beds, blackout curtains

great

Nice district area

I was looking for a two bedroom suite for me and wife and daughter while we visited a local college. This one was perfect!

I have stayed here before because of the location and 2 bedroom suites available. Our room could use additional cleaning as the bathroom shelves were dusty and the backsplashes had spots on them. We specifically requested our room cleaned daily ahead of time online and with the cleaning staff on our floor one day while leaving out only to return to a dirty room. We were then told at the front desk that they only clean every 3 days of your stay-unacceptable. Breakfast is good and exercise room should have water available.

Very polite and friendly staff.

Breakfast was nice just wish they had more options.