Residence Inn by Marriott Jackson The District at Eastover

Explore Residence Inn by Marriott Jackson The District at Eastover
9.0
Exceptional
From 209 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Traveller Reviews Residence Inn by Marriott Jackson The District at Eastover

Number of reviews per page
20
40
Top reviews
Keith
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very clean and comfortable
Deidre
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was just okay.
Riann
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I booked this hotel through Expedia. From the outside, the property looked brand new—clean, shiny, and very inviting. I’d give the exterior an A+. The lobby and entrance were also really nice, definitely another A+. However, once we got to the room, things started to feel different. You could tell there had been some remodeling, but it seemed more like a “cover-up” than a true renovation. Customer service at check-in was polite and helpful, but there was an issue with the booking. Expedia had our room listed as having a balcony, but when we checked in, the staff said they don’t even have balcony rooms. That was disappointing and a frustrating way to start. Later that night, when we returned to the room, we realized the air conditioning wasn’t cooling properly. The front of the suite had a little cooling, but the bedroom was very uncomfortable. We actually ended up going to the front desk to get a fan. Overall, while the outside and lobby gave a great first impression, the room quality and AC issues left us unsatisfied. Because of these problems, I probably wouldn’t stay at this location again.
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Robert
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room, the area, the stay was perfect for what we had planned. The room is set up very nice for a longer stay.
Sally
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great place to stay!
Sam
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was filthy. My socks were sticking to the carpet. There was no shower curtain and when I asked if there was an option to have a shower curtain, I was told no. The room was stinky. If cleanliness is importing I would skip this hotel.
Mary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Everything was great and yes I would stay again.
Kenisha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Solomon was very courteous and friendly. Great hotel and accommodations
Jessica
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful stay!
Joanne
icon-Leisure
Leisure
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This property has seen better days. The room had significant wear and tear and the bathroom wasn’t particularly clean.
Melinda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great place to stay. Would definitely stay there again.
William
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Na
Najawon
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The professionalism at this establishment is one of the best qualities that it has among other things.
Jaden
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great location and the dining was just a stone throw away
Jennifer
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We just had a quick overnight stay. This was a great location and exactly what we needed. We would definitely stay again.
Cary
icon-Business
Business
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff was very attentive. They quickly responded to two my requests key not working & a garbage can not emptied from their previous quest.
Leslie
icon-Family
Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent experience with visit. Very clean and good customer service.
Jennifer
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great customer service
Janet
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Kitchen sink leaked on floor. We had to change rooms after we had unpacked. It was a mess.
Ericka
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Overall I’d stay here again. We stayed on our way out of town and then coming back through a week later. The first stay was good, nice clean room, nice staff, clean. The second stay on our way back, the person at the desk wasn’t very welcoming. It seemed as if I were a burden when I checked in. Our room was kind of clean, you could tell it hadn’t been mopped because there were sticky foot prints all over the floor. The water faucets were backwards and different in each bathroom. One for the bathroom doors was really hard to open because it would drag the floor. Our dishes in the cabinets were dirty and required us to handwash them before we used them. With all that said, the breakfast both mornings were delicious, and good variety of choices. The morning staff was super nice both days.
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Number of reviews per page
20
40