Asian Ruby Hotel & Spa - Bui Thi Xuan

Hotels
8.5
/10
Very Good
452 reviews

What Guests Say About Their Stay

Distance To City Center (20)
Surroundings (15)
Staff Friendliness (13)
Accessibility (11)
Nicholas F.
8.5
/ 10
Good clean room, friendly staff, great bathroom, awesome breakfast, highly recommend.
Rendy T.
9.1
/ 10
Nice location, in front of the hotel there is a famous and delicious Banh Mi stall, beside it there is a coffee shop and many more selections of restaurants nearby. The staff was friendly, very fast check-in process. Breakfast is delicious.
CHRISTIN F. K.
10.0
/ 10
Our family of 7 people (5 adults and 2 children) were on holiday in Vietnam and stayed at the Asian Ruby Hotel. The service was very good and friendly. The rooms were always cleaned. The breakfast menu was very varied. The location was close to places to eat and also mini markets. It was also very close to visiting tourist attractions in the city because the hotel was located in District 1.
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Warrane P.
10.0
/ 10
If you're looking to visit Saigon, this place is a fantastic choice! The location is really convenient, making it easy to explore all the famous spots in the city. It's also super comfortable and well-equipped. I definitely recommend the Asian Ruby Hotel & Apartment-Bui Thi Xuan for anyone!
Bradford M.
10.0
/ 10
The location in the heart of District 1 is very convenient for exploring Ho Chi Minh City. It's definitely worth the experience. You will be amazed at the value you receive for the money you spend—it exceeds all expectations.
In the Area
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122F-122F1 Bui Thi Xuan, Pham Ngu Lao ward, District 1, Ho Chi Minh City, Vietnam, 711326

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named Asian Ruby Hotel & Apartment Asian Ruby Hotel & Spa - Bui Thi Xuan is a hotel is located at Phạm Ngũ Lão. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Asian Ruby Hotel & Spa - Bui Thi Xuan

122F-122F1 Bui Thi Xuan, Pham Ngu Lao ward, District 1, Ho Chi Minh City, Vietnam, 711326
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Lobby Asian Ruby Hotel & Spa - Bui Thi Xuan
Exterior 2 Asian Ruby Hotel & Spa - Bui Thi Xuan

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Asian Ruby Hotel & Apartment - Bui Thi Xuan prices and room rates

Looking for the best Asian Ruby Hotel & Apartment - Bui Thi Xuan rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special accommodation promotion offers to make your stay even more affordable. Don't forget to use the new user promo code HELLOTRAVELOKA to get up to 10% OFF your first booking! Asian Ruby Hotel & Apartment - Bui Thi Xuan room rates start from - before tax per night, which becomes - after including taxes. But accommodation prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Asian Ruby Hotel & Apartment - Bui Thi Xuan location and address

Asian Ruby Hotel & Apartment - Bui Thi Xuan is located at 68-70 Bui Thi Xuan Street, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam. It's situated in the heart of Ho Chi Minh City, and within easy reach of the city's attractions and plenty of dining options. The hotel is approximately 0.5 km from the city centre.

How to go to Asian Ruby Hotel & Apartment - Bui Thi Xuan from Airport

Planning your trip and wondering about hotel transfer options? Getting from Tan Son Nhat International Airport (SGN) to Asian Ruby Hotel & Apartment - Bui Thi Xuan is easy with several convenient choices. Here's a breakdown to help you decide:
  • Taxi (most direct): Taxis are readily available outside the airport. This is the quickest way to get to the hotel, taking around 30-45 minutes, depending on traffic.
  • Ridesharing app (convenient): Services like Grab are popular and offer a straightforward way to book a ride. The journey time is similar to a taxi, and the price is usually competitive.
  • Airport Shuttle Bus (budget-friendly): The airport shuttle bus is a more economical option. It takes longer, around 60-90 minutes, as it makes multiple stops.
  • Private Car Transfer (comfortable): You can pre-book a private car transfer for a hassle-free experience. This option offers door-to-door service and can be arranged through Traveloka.
Tips: For the most convenient route, consider a taxi or ridesharing app for a direct and relatively quick journey. If you're on a budget, the airport shuttle bus is a good choice, but be prepared for a longer travel time.

Asian Ruby Hotel & Apartment - Bui Thi Xuan room types availablity

Wondering what kind of rooms you can expect at Asian Ruby Hotel & Apartment - Bui Thi Xuan? The hotel offers a variety of room types to suit different needs and preferences. Here's a peek at what you can find:
  • Deluxe Room: These rooms typically offer comfortable space and modern amenities.
  • Superior Room: A step up from the Deluxe, often with better views or more space.
  • Family Room: Designed for families or larger groups, these rooms provide ample space and multiple beds.
  • Suite: For a more luxurious stay, suites offer separate living areas and enhanced amenities.
Room features may include city views, non-smoking options, and en-suite bathrooms. Please check with the hotel for specific room details, such as the availability of bathtubs or bidets. The hotel may or may not be pet-friendly; please inquire directly with the hotel regarding pet policies and any associated charges.

Facilities in Asian Ruby Hotel & Apartment - Bui Thi Xuan

Asian Ruby Hotel & Apartment - Bui Thi Xuan offers a range of amenities to make your stay comfortable and enjoyable. Here's a look at the facilities available:
  • Swimming Pool: Take a refreshing dip in the hotel's swimming pool.
  • Restaurant: Enjoy delicious meals at the on-site restaurant.
  • Bar: Relax and unwind with a drink at the hotel bar.
  • 24-Hour Front Desk: The front desk is available around the clock to assist with any needs.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
  • Laundry Service: Keep your clothes fresh with the hotel's laundry service.
Operating hours and extra fees may vary, so it's best to check with the hotel directly for the most up-to-date information.

Food and drink options at Asian Ruby Hotel & Apartment - Bui Thi Xuan

Looking for delicious food and drink options during your stay? Asian Ruby Hotel & Apartment - Bui Thi Xuan has you covered. Here's a taste of what you can expect:
  • Restaurant: The hotel's restaurant serves a variety of dishes, from local Vietnamese cuisine to international favourites.
  • Breakfast Buffet: Start your day with a hearty breakfast buffet, offering a wide selection of options. The price per person is approximately AU$15.
  • Room Service: Enjoy the convenience of in-room dining with the hotel's room service.
Opening hours and specific menu details may vary, so it's always a good idea to check with the hotel directly.

Getting around Ho Chi Minh City when staying at Asian Ruby Hotel & Apartment - Bui Thi Xuan

Navigating Ho Chi Minh City is easy when you're staying at Asian Ruby Hotel & Apartment - Bui Thi Xuan. Here's how to get around:
  • Walking: The hotel's central location makes it easy to explore many attractions on foot.
  • Taxi: Taxis are readily available and a convenient way to travel.
  • Ridesharing app: Services like Grab are popular and offer a convenient way to book a ride.
  • Public Bus: Ho Chi Minh City has an extensive bus network.
For public transport, you can purchase a local transport card at bus stations or convenience stores.

Nearby attractions to Asian Ruby Hotel & Apartment - Bui Thi Xuan

Want to explore the best of Ho Chi Minh City? Here are some nearby attractions you won't want to miss:
  • Ben Thanh Market: Explore this bustling market for souvenirs, local snacks, and clothing. Distance: 0.5 km. Entry: Free.
  • War Remnants Museum: Learn about the Vietnam War through exhibits and displays. Distance: 1.5 km. Entry: AU$2.
  • Notre-Dame Cathedral Basilica of Saigon: Admire the stunning architecture of this historic cathedral. Distance: 1.5 km. Entry: Free.
  • Saigon Opera House: Catch a performance or simply admire the beautiful French colonial architecture. Distance: 1.5 km. Entry: Varies depending on the show.
  • Independence Palace: Visit the former Presidential Palace and learn about Vietnam's history. Distance: 1 km. Entry: AU$1.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Other Places to Stay Near Asian Ruby Hotel & Apartment - Bui Thi Xuan

5-star hotels near Asian Ruby Hotel & Apartment - Bui Thi Xuan

  • Park Hyatt Saigon: A luxurious hotel with elegant rooms, a spa, and multiple dining options.
  • The Reverie Saigon: Known for its opulent design and stunning views of the city.
  • Hotel Majestic Saigon: A historic hotel with a rooftop bar and excellent service.

Looking for more accommodations? Check Traveloka’s last minute accommodation deals on 5 Star Accommodation in Vietnam!

4-star hotels near Asian Ruby Hotel & Apartment - Bui Thi Xuan

  • Norfolk Hotel: A well-regarded hotel with comfortable rooms and a convenient location.
  • Grand Hotel Saigon: A historic hotel with a mix of classic and modern rooms.
  • Silverland Yen Hotel: A stylish hotel with a rooftop pool and bar.

Find more 4 Star Accommodation in Vietnam!

3-star hotels near Asian Ruby Hotel & Apartment - Bui Thi Xuan

  • Silverland Central Hotel: A centrally located hotel with modern amenities.
  • Edenstar Saigon Hotel: A comfortable hotel with a rooftop terrace.
  • Huong Sen Hotel: A well-located hotel with a range of room options.

Find more 3 Star Accommodation in Vietnam!

All set for your trip to Ho Chi Minh City?

Ready to book your stay at Asian Ruby Hotel & Apartment - Bui Thi Xuan? With Traveloka, you can easily check hotel availability and make your hotel reservations. Enjoy a hassle-free booking experience and find the best deals for your trip. Book your stay today and start planning your adventure! Explore book cheap accommodation in Vietnam or find cheap accommodation nearby.

All facilities in Asian Ruby Hotel & Spa - Bui Thi Xuan

Lobby Asian Ruby Hotel & Spa - Bui Thi Xuan
Lobby
Accommodation Services Asian Ruby Hotel & Spa - Bui Thi Xuan
Accommodation Services
Exterior Asian Ruby Hotel & Spa - Bui Thi Xuan
Exterior
Others Asian Ruby Hotel & Spa - Bui Thi Xuan
Others
Restaurant Asian Ruby Hotel & Spa - Bui Thi Xuan
Restaurant

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Welcoming drinks
  • Early Check-in
  • 24-hour Receptionist
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Tours

Public Facilities

  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Non-smoking room
  • Rooftop terrace

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Asian Ruby Hotel & Spa - Bui Thi Xuan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Asian Ruby Hotel & Spa - Bui Thi Xuan
68
Number of floors in Asian Ruby Hotel & Spa - Bui Thi Xuan
9
Another facilities in Asian Ruby Hotel & Spa - Bui Thi Xuan
Bathrobe, Bathtub, Desk, Hairdryer, In-room safe

Frequently asked questions about Asian Ruby Hotel & Spa - Bui Thi Xuan

What are available facilities at Asian Ruby Hotel & Spa - Bui Thi Xuan?
There are top facilites at Asian Ruby Hotel & Spa - Bui Thi Xuan such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Asian Ruby Hotel & Spa - Bui Thi Xuan?
The standard check-in time at Asian Ruby Hotel & Spa - Bui Thi Xuan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Asian Ruby Hotel & Spa - Bui Thi Xuan provide breakfast?
Yes, Asian Ruby Hotel & Spa - Bui Thi Xuan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Asian Ruby Hotel & Spa - Bui Thi Xuan?
Asian Ruby Hotel & Spa - Bui Thi Xuan has a 3.0-star rating.
How many floors does Asian Ruby Hotel & Spa - Bui Thi Xuan have?
Asian Ruby Hotel & Spa - Bui Thi Xuan has 9.
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Asian Ruby Hotel & Spa - Bui Thi Xuan reviews and ratings

8.6
Very Good
From 443 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Asian Ruby Hotel & Spa - Bui Thi Xuan
All
Distance to City Center (14)
Surroundings (13)
Staff Friendliness (12)
Room Space (12)
Bathroom (12)
Accessibility (11)
Bedroom (11)
Wifi (10)
Soundproof (8)
Hotel Area (8)
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Traveller Reviews Asian Ruby Hotel & Spa - Bui Thi Xuan

Number of reviews per page
20
40
Customer reviews
N***n
icon-origin-TRAVELOKA
8.9
/10
Reviewed 3 week(s) ago
Great location, super friendly staff. However, the hotel is quite old and not that clean.
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Accommodation's Reply
10 Dec 2025
We sincerely thank you for choosing ASIAN RUBY HOTEL as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Pham T. M. X.
icon-origin-TRAVELOKA
5.3
/10
Reviewed 3 week(s) ago
I sincerely advise everyone to consider... I booked 2 beds for 4 people for nearly 1.7 million VND for the room, and received an old room from the walls to the furniture... the bathroom is like a motel... I said it was a 3* hotel but it was as bad as the hotels in my hometown... the TV is for decoration, the air conditioner is on 18 at night so it's a bit cool, during the day it doesn't feel right... to sum it up in 2 words (very bad)
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Accommodation's Reply
08 Dec 2025
Hello. Thank you for choosing to stay at Ruby Asia Hotel & Spa and for your detailed review. We apologize for not meeting your expectations. We apologize for the outdated facilities, which were caused by lack of maintenance. We value your feedback and will prioritize improvements. We apologize for the slightly higher price. Our current prices are based on our excellent location and comprehensive service. However, given our current focus, we understand that you may not be satisfied with this price. We will continue to strive to improve our services to provide you with an even better guest experience in the future. Thank you!
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D***G
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Central location, lovely staff, early check-in support, breakfast included, I slept very well here
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1 people find it helpful
Accommodation's Reply
07 Dec 2025
Thank you for choosing Asia Ruby Hotel as your travel destination. Your feedback will encourage us to continuously improve our service quality and ensure that every stay is comfortable and memorable.
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Nicholas F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good clean room, friendly staff, great bathroom, awesome breakfast, highly recommend.
2 people find it helpful
Accommodation's Reply
09 Oct 2025
We sincerely thank you for choosing ASIAN RUBY HOTEL as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Bui v. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Clean bedroom - Enthusiastic staff: Overall ok!
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Accommodation's Reply
05 Oct 2025
Thank you for choosing The One Hotel as your destination for your trip. Every feedback from you is the motivation for us to develop and improve the quality of our services, to ensure that each stay will be a wonderful and memorable experience.
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Quynh N. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Central hotel, near restaurants. Very friendly staff
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4 people find it helpful
Accommodation's Reply
05 Oct 2025
Thank you for choosing The One Hotel as your destination for your trip. Every feedback from you is the motivation for us to develop and improve the quality of our services, to ensure that each stay will be a wonderful and memorable experience.
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D***n
icon-origin-TRAVELOKA
5.8
/10
Reviewed 14 week(s) ago
Too bad, the guest arrived and said there were no rooms available. They moved the room to a noisy bar, the guest had to find another place to sleep in the middle of the night and lost 600k.
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Accommodation's Reply
23 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The hotel is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to recognize and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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Verified Traveler
icon-origin-TRAVELOKA
5.6
/10
Reviewed 14 week(s) ago
I think it's not nice, old equipment, smelly house, unfriendly staff
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Accommodation's Reply
23 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to review and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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D***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
good service but the area above the rack wall in bathroom still abit dirty.
1 people find it helpful
Accommodation's Reply
08 Sep 2025
We would like to express our sincere gratitude for your trust and for choosing our hotel for your stay. Your satisfaction is the driving force behind our continuous efforts to enhance the quality of our services. Thank you once again for your confidence in us.
Ngoc L. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Everything is great, clean, close to many restaurants, reasonable prices.
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3 people find it helpful
Accommodation's Reply
23 Aug 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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V***G
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
The room is not very clean, all the furniture is old, the air conditioner does not work well.
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9 people find it helpful
Accommodation's Reply
01 Aug 2025
We are sorry to hear about what you encountered. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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K***h
icon-origin-TRAVELOKA
6.5
/10
Reviewed 21 week(s) ago
3 star hotel but quite old, price is not cheap, room cleaning is not clean
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6 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about what you encountered. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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D***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The lobby is hot and inconvenience when it's shared with other company. Water shower pressure is too high. Other are good.
5 people find it helpful
Accommodation's Reply
29 Jul 2025
Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards.
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The first night was unstable, the mattress in room 205 was broken and I couldn't sleep, the room next door was full of arguing and cursing until morning. Asked to change rooms, agreed then said there were no more rooms when I was packing my luggage and going out the door, gave the room card to another room and said there were new guests checking in. I couldn't sleep all night until the next morning when I changed rooms.
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4 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 23 week(s) ago
:)))) extremely dirty, looking at the toilet makes me want to go in, the staff is friendly but can't make up for the quality of the hotel. n old but n terribly shabby :)))))))) in general, I'm AFRAID there won't be a second time the reception space is tiny and there's also a massage room that looks like a thunderstorm
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4 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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NGUYEN M. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The staff is very friendly and enthusiastic.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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Nguyen H.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 24 week(s) ago
It's okay for the price.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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I***m
icon-origin-TRAVELOKA
5.0
/10
Reviewed 24 week(s) ago
the hotel staff refuse to refund when I came in early and ask me to book another hotel I suggest everyone to avoid this hotel to avoid problematic staff
2 people find it helpful
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Tran T. K. T.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
Convenient location for travel, surrounded by many shops and convenience stores
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Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
hotel is nice, but can be improved on several points like cleanlinesses , breakfast. but overall my stay have been nice
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards.
Number of reviews per page
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Others 4 Asian Ruby Hotel & Spa - Bui Thi Xuan

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 443 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Asian Ruby Hotel & Spa - Bui Thi Xuan
All
Distance to City Center (14)
Surroundings (13)
Staff Friendliness (12)
Room Space (12)
Bathroom (12)
Accessibility (11)
Bedroom (11)
Wifi (10)
Soundproof (8)
Hotel Area (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Asian Ruby Hotel & Spa - Bui Thi Xuan

Number of reviews per page
20
40
Customer reviews
N***n
icon-origin-TRAVELOKA
8.9
/10
Reviewed 3 week(s) ago
Great location, super friendly staff. However, the hotel is quite old and not that clean.
Find this review helpful?
Accommodation's Reply
10 Dec 2025
We sincerely thank you for choosing ASIAN RUBY HOTEL as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Pham T. M. X.
icon-origin-TRAVELOKA
5.3
/10
Reviewed 3 week(s) ago
I sincerely advise everyone to consider... I booked 2 beds for 4 people for nearly 1.7 million VND for the room, and received an old room from the walls to the furniture... the bathroom is like a motel... I said it was a 3* hotel but it was as bad as the hotels in my hometown... the TV is for decoration, the air conditioner is on 18 at night so it's a bit cool, during the day it doesn't feel right... to sum it up in 2 words (very bad)
Read More
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Find this review helpful?
Accommodation's Reply
08 Dec 2025
Hello. Thank you for choosing to stay at Ruby Asia Hotel & Spa and for your detailed review. We apologize for not meeting your expectations. We apologize for the outdated facilities, which were caused by lack of maintenance. We value your feedback and will prioritize improvements. We apologize for the slightly higher price. Our current prices are based on our excellent location and comprehensive service. However, given our current focus, we understand that you may not be satisfied with this price. We will continue to strive to improve our services to provide you with an even better guest experience in the future. Thank you!
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D***G
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Central location, lovely staff, early check-in support, breakfast included, I slept very well here
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1 people find it helpful
Accommodation's Reply
07 Dec 2025
Thank you for choosing Asia Ruby Hotel as your travel destination. Your feedback will encourage us to continuously improve our service quality and ensure that every stay is comfortable and memorable.
Translated by Google Icon
See original
Nicholas F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good clean room, friendly staff, great bathroom, awesome breakfast, highly recommend.
2 people find it helpful
Accommodation's Reply
09 Oct 2025
We sincerely thank you for choosing ASIAN RUBY HOTEL as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Bui v. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Clean bedroom - Enthusiastic staff: Overall ok!
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Accommodation's Reply
05 Oct 2025
Thank you for choosing The One Hotel as your destination for your trip. Every feedback from you is the motivation for us to develop and improve the quality of our services, to ensure that each stay will be a wonderful and memorable experience.
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Quynh N. N.
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Staycation
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10.0
/10
Reviewed 12 week(s) ago
Central hotel, near restaurants. Very friendly staff
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4 people find it helpful
Accommodation's Reply
05 Oct 2025
Thank you for choosing The One Hotel as your destination for your trip. Every feedback from you is the motivation for us to develop and improve the quality of our services, to ensure that each stay will be a wonderful and memorable experience.
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D***n
icon-origin-TRAVELOKA
5.8
/10
Reviewed 14 week(s) ago
Too bad, the guest arrived and said there were no rooms available. They moved the room to a noisy bar, the guest had to find another place to sleep in the middle of the night and lost 600k.
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Accommodation's Reply
23 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The hotel is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to recognize and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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Verified Traveler
icon-origin-TRAVELOKA
5.6
/10
Reviewed 14 week(s) ago
I think it's not nice, old equipment, smelly house, unfriendly staff
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Accommodation's Reply
23 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to review and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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D***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
good service but the area above the rack wall in bathroom still abit dirty.
1 people find it helpful
Accommodation's Reply
08 Sep 2025
We would like to express our sincere gratitude for your trust and for choosing our hotel for your stay. Your satisfaction is the driving force behind our continuous efforts to enhance the quality of our services. Thank you once again for your confidence in us.
Ngoc L. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Everything is great, clean, close to many restaurants, reasonable prices.
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3 people find it helpful
Accommodation's Reply
23 Aug 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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V***G
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
The room is not very clean, all the furniture is old, the air conditioner does not work well.
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9 people find it helpful
Accommodation's Reply
01 Aug 2025
We are sorry to hear about what you encountered. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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K***h
icon-origin-TRAVELOKA
6.5
/10
Reviewed 21 week(s) ago
3 star hotel but quite old, price is not cheap, room cleaning is not clean
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6 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about what you encountered. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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D***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The lobby is hot and inconvenience when it's shared with other company. Water shower pressure is too high. Other are good.
5 people find it helpful
Accommodation's Reply
29 Jul 2025
Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards.
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The first night was unstable, the mattress in room 205 was broken and I couldn't sleep, the room next door was full of arguing and cursing until morning. Asked to change rooms, agreed then said there were no more rooms when I was packing my luggage and going out the door, gave the room card to another room and said there were new guests checking in. I couldn't sleep all night until the next morning when I changed rooms.
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4 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 23 week(s) ago
:)))) extremely dirty, looking at the toilet makes me want to go in, the staff is friendly but can't make up for the quality of the hotel. n old but n terribly shabby :)))))))) in general, I'm AFRAID there won't be a second time the reception space is tiny and there's also a massage room that looks like a thunderstorm
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4 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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NGUYEN M. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The staff is very friendly and enthusiastic.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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Nguyen H.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 24 week(s) ago
It's okay for the price.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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I***m
icon-origin-TRAVELOKA
5.0
/10
Reviewed 24 week(s) ago
the hotel staff refuse to refund when I came in early and ask me to book another hotel I suggest everyone to avoid this hotel to avoid problematic staff
2 people find it helpful
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Tran T. K. T.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
Convenient location for travel, surrounded by many shops and convenience stores
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Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
hotel is nice, but can be improved on several points like cleanlinesses , breakfast. but overall my stay have been nice
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards.
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