Atlanta Residences

Service Apartment
9.0
/10
Exceptional
38 reviews

What Guests Say About Their Stay

Thi Tran Quynh

10.0
/ 10
We have stayed many times at Atlanta Residences. Excellent location for us to get around the city and see family. Room is great and laundry with dryer is a huge plus. Overall, been here about 10 times and will return.

Julia

10.0
/ 10
This was a great choice for me. I wanted a place with a gym and self service laundry and NOT smack in the middle of old quarter (but still in a convenient location) and Atlanta Residences was perfect for those things. Each apartment was quite spacious - I really like the big wrap around couch. Very easy to reach both Old Quarter and Tay Ho from this area. It wasn’t super modern but it was clean and comfy and the staff was great! Would stay here again.

Julian and Sarah

10.0
/ 10
An impressive team. Comfortable stay From our first arrival we felt at home The apartment was a haven from the bustling streets spacious and well equipped. The manager and ALL her staff helped us feel wecolme and cared for. I cannot fault anything We will try to return. Hopefully travellers that follow will be respectful and nice so things do not become spoilt.
In the Area
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49 Hang Chuoi, Hai BaTrung, Pham Dinh Ho, Hai Ba Trung, Hanoi, Vietnam

Main Facilities

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Restaurant
Parking
Atlanta Residences is located in area / city Phạm Đình Hổ.
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What's around Atlanta Residences

49 Hang Chuoi, Hai BaTrung, Pham Dinh Ho, Hai Ba Trung, Hanoi, Vietnam
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Lobby Atlanta Residences
Lobby 2 Atlanta Residences

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Discover Atlanta Residences: Your Premier Hanoi Getaway

Welcome to Atlanta Residences, a truly exceptional place to stay in the heart of Hanoi, Vietnam. We pride ourselves on offering a warm, welcoming atmosphere that mirrors the best of Aussie hospitality, combined with the sophistication and comfort you'd expect from a top-tier accommodation. Whether you're here for business, a romantic escape, or a family adventure, Atlanta Residences is designed to be your home away from home, providing a serene and stylish base from which to explore all that this vibrant city has to offer. We're thrilled to introduce you to what makes Atlanta Residences a standout choice for your next trip.

Atlanta Residences Location

Nestled in the dynamic Hai Ba Trung District, Atlanta Residences boasts a prime location that puts you right in the thick of things. Situated at 49 Hang Chuoi, Hai BaTrung, Phạm Đình Hổ, Quận Hai Bà Trưng, Hà Nội, Việt Nam, you're just a stone's throw from the bustling city centre, making it incredibly convenient to access key business districts and popular tourist attractions. The area is known for its vibrant café culture and lively weekend markets, offering a true taste of local life. For those relying on public transport, the nearest major transport hub is easily accessible, ensuring seamless travel throughout Hanoi. The atmosphere here is a perfect blend of urban energy and local charm, offering a unique glimpse into the everyday life of this captivating city.

Atlanta Residences Facilities & Services

Facilities for guests at Atlanta Residences are designed to cater to every need, ensuring a comfortable and enjoyable stay. We offer a range of amenities to enhance your experience:
  • A sparkling swimming pool, perfect for a refreshing dip or lounging in the sun.
  • A fully equipped fitness centre to keep up with your workout routine.
  • A tranquil day spa offering a variety of treatments to help you unwind and rejuvenate.
  • Dedicated facilities for younger guests, ensuring families have a fantastic time.
  • Complimentary Wi-Fi throughout the property.
  • On-site parking is available for guests, with secure parking options.
The swimming pool is open daily from 7:00 AM to 9:00 PM. Access to the fitness centre is complimentary for all guests during operating hours, typically from 6:00 AM to 10:00 PM. Spa treatments are available by appointment, with prices starting from AUD $80. Please note that some services may incur additional charges.

Atlanta Residences Room Types

Discover the diverse room types of Atlanta Residences, each thoughtfully designed to provide comfort and style. We offer a range of accommodations to suit every traveller's needs, from solo adventurers to families.
  • Deluxe Room:

    These well-appointed rooms offer a comfortable retreat, often featuring city views. All rooms are strictly non-smoking.
  • Suite:

    For those seeking a little extra space and luxury, our suites provide enhanced amenities and often boast panoramic city views. Many suites include a bathtub for ultimate relaxation.
  • Studio Apartment:

    Ideal for longer stays or those who appreciate a self-contained living space, our studio apartments offer a kitchenette and a comfortable living area.
  • Family Room:

    Designed with families in mind, these spacious rooms provide ample room for everyone to relax and enjoy their stay. Some family rooms may feature a bathtub.
All rooms at Atlanta Residences are designated as non-smoking to ensure a fresh and pleasant environment for all guests. Please inquire at the time of booking if a bathtub is a specific requirement for your stay.

Atlanta Residences Dining & Restaurants

Indulge your senses at Atlanta Residences with our exquisite dining options. Our on-site restaurant, "The Hanoi Kitchen," offers a delightful culinary journey, showcasing a fusion of modern Vietnamese flavours with international influences. Start your day with our artisanal breakfast menu, featuring fresh, local produce and freshly brewed coffee. For lunch and dinner, explore our diverse menu, which includes contemporary Australian dishes alongside authentic Vietnamese specialties. Our bar, "The Skyline Lounge," provides a relaxed setting to enjoy expertly crafted cocktails and a selection of local and international wines, all while taking in stunning city views. The Hanoi Kitchen is open daily for breakfast from 6:30 AM to 10:00 AM (estimated price per person: AUD $15-25), lunch from 12:00 PM to 2:30 PM (AUD $20-35), and dinner from 6:00 PM to 10:00 PM (AUD $30-50). The Skyline Lounge is open from 4:00 PM to 11:00 PM daily.

Atlanta Residences Nearby Attractions and Activities

Atlanta Residences is perfectly situated to explore the rich tapestry of Hanoi. Here are some must-visit spots in and around the Hai Ba Trung District:
  • Hoan Kiem Lake and Ngoc Son Temple:

    A picturesque lake in the city centre, offering a tranquil escape and a glimpse into Vietnamese folklore.
  • The Old Quarter:

    Immerse yourself in the bustling streets, traditional architecture, and vibrant street food scene of Hanoi's historic heart.
  • Vietnam Museum of Ethnology:

    Discover the diverse cultures and traditions of Vietnam's ethnic groups through fascinating exhibits.
  • Hanoi Opera House:

    Admire the stunning French colonial architecture of this iconic landmark, which hosts various performances.
  • Dong Xuan Market:

    Experience the sensory overload of Hanoi's largest indoor market, a hub for local goods and street food.
If you are looking for other activities around Atlanta Residences, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Atlanta Residences from the Airport

Navigating your journey to Atlanta Residences is straightforward, with several convenient options available. The airport transfer service of Atlanta Residences can be arranged for a seamless arrival. Here's how to get to Atlanta Residences from Noi Bai International Airport (HAN):
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. This can be pre-booked and offers a direct, hassle-free journey to the hotel. Prices start from approximately AUD $35.
  • Ride-hailing Service:

    Numerous ride-hailing services operate from the airport, providing a cost-effective and convenient way to reach Atlanta Residences. Expect to pay around AUD $15-25, depending on traffic.
  • Airport Taxis:

    Metered taxis are readily available outside the arrivals terminal. Ensure the meter is used for a fair fare, typically ranging from AUD $15-25.
  • Airport Shuttle Bus:

    While less direct, some public shuttle bus services operate from the airport towards the city centre. From your drop-off point, you may need to take a short taxi or ride-hailing service to reach the hotel.
We recommend booking airport transfer services in advance for a stress-free start to your stay.

Summary of Why You Should Choose to Stay at Atlanta Residences

Atlanta Residences offers an unparalleled experience in Hanoi, blending comfort, convenience, and authentic hospitality. Here’s why you should make us your next accommodation choice:
  • Prime Location:

    Situated in the vibrant Hai Ba Trung District, offering easy access to the city's attractions and local culture.
  • Exceptional Facilities:

    Enjoy our swimming pool, fitness centre, and day spa for a truly relaxing stay.
  • Comfortable Rooms:

    A variety of well-appointed room types cater to all needs, ensuring a restful night's sleep.
  • Delicious Dining:

    Savour local and international flavours at our on-site restaurant and unwind at our stylish bar.
  • Warm Hospitality:

    Experience the friendly and professional service that makes Atlanta Residences feel like a home away from home.
Room availability at Atlanta Residences is often in high demand, so we encourage you to plan your visit. Booking Atlanta Residences is simple and can be done directly through Traveloka. Book budget hotels in Hanoi and secure your preferred dates today. For seamless travel arrangements, you can also Easily book domestic and international flights at low prices. We look forward to welcoming you to Atlanta Residences!

All facilities in Atlanta Residences

Fitness Center Atlanta Residences
Fitness Center
Lobby Atlanta Residences
Lobby
Exterior Atlanta Residences
Exterior
Others Atlanta Residences
Others

Transportation

  • Secure parking
  • Limited parking
  • Valet parking
  • Bicycle rental

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Concierge

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Smoking area
  • Parking

Public Facilities

  • Parking
  • Coffee shop

Things to Do

  • Fitness center

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Atlanta Residences

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 21:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:30 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Parking
Check-In / Check-Out Time
From 14:00 - 21:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Atlanta Residences
30
Number of floors in Atlanta Residences
12
Another facilities in Atlanta Residences
Secure parking, Limited parking, Valet parking, Bicycle rental, Laundry service

Frequently asked questions about Atlanta Residences

What are available facilities at Atlanta Residences?
There are top facilites at Atlanta Residences such as Restaurant, Parking. (some may require extra charges)
What is normal check-in & check-out time at Atlanta Residences?
The standard check-in time at Atlanta Residences is starting from 14:00 - 21:30 while the latest check-out time is at Before 12:00
Does Atlanta Residences provide breakfast?
Yes, Atlanta Residences provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Atlanta Residences?
Atlanta Residences has a 3.5-star rating.
How many floors does Atlanta Residences have?
Atlanta Residences has 12.
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Atlanta Residences reviews and ratings

Overall Ratings & Reviews Atlanta Residences

Traveloka (1)
Other sources (37)
9.0
Exceptional
From 37 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Atlanta Residences

Number of reviews per page
20
40
Top reviews
Thi Tran Quynh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We have stayed many times at Atlanta Residences. Excellent location for us to get around the city and see family. Room is great and laundry with dryer is a huge plus. Overall, been here about 10 times and will return.
Yutaka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

旧市街の少し南側の昔ながらのまちなかです 周りは騒がしいですが便利で高い建物も少ないので開放感あります
Richard
icon-Business
Business
4.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Staff at this property are amenable and obliging but just cannot deliver basic services. I travel frequently in Vietnam and have never stayed at a property with Faulty Towers levels of ineptitude like the Atlanta Residences. Upon check-in my room had a broken window meaning the window could not close. Not good for rainy season in Hanoi with the mosquitos. They did change my room, but the new room still had hairs in bath and sink from either the cleaner or the previous guest. There were small baby roaches observed in the bathroom (not uncommon for the tropics but given their size) that means there is an infestation somewhere inside building. In the new room the staff didn’t know how to log into the internet (no instructions were given or in their notebook explaining the room). Staff logged my device onto the adjoining room meaning that coverage would drop if you were in the kitchen or bedroom. He said he would come back to fix but never did. 2 days into my stay staff got back to me as I responded to Hotels.com ‘How was your check-in’ survey. Breakfast was a constant muddle. Even though they have a paper to mark which items you want they could just not get the order right. Not once in 3 days. What’s worse is that when I needed to leave early for work, breakfast arrived 10 minutes late and when I wanted to sleep-in on my day off, they brought it 2 hours early. Note the breakfast is just them ordering from the local noodle place outside and not made in-house.
Read More
Sarah
icon-Leisure
Leisure
6.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Good location. Great amenities. Bed is unfortunately very uncomfortable though. Also the adjacent beer garden plays very loud music in the evenings but it stops at 23:00
Julia
10.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

This was a great choice for me. I wanted a place with a gym and self service laundry and NOT smack in the middle of old quarter (but still in a convenient location) and Atlanta Residences was perfect for those things. Each apartment was quite spacious - I really like the big wrap around couch. Very easy to reach both Old Quarter and Tay Ho from this area. It wasn’t super modern but it was clean and comfy and the staff was great! Would stay here again.
Read More
Andre
icon-with Partner
with Partner
2.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

We checked in and the room was a different room that we had reservations for. They did not speak almost any english so they could not understand this and told us to wait until the next day to move us. (it was 9 pm). Then we discover the room was cover in small bugs. EVERYWHERE. The air conditioner doesn't work properly. Then the mattress was the worst ever. Complained about this, they changed the mattress at 9 am. But it was identical. The pillows were super small bags of old cotton balls. And they said they only had this kind. We had to move to another hotel that day or our vacation would be ruined. They agreed to give us our money back and only charge us for one night if we left before 12 (it was 11am). They did not want to give us a receipt or anything written down, and since they spoke no english it was impossible to do anything about it. (now we only have emails from the property manager as proof). It has been a month and we still haven't gotten our money back, the property manager, Tran Thanh Tu, keeps making excuses and sending emails to Agoda, when we keep explaining that we made the reservation via Hotels.com. I have called the hotels.com customer service, but it has not been solved yet, hopefully I will get my money back :S
Read More
Julian and Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

An impressive team. Comfortable stay From our first arrival we felt at home The apartment was a haven from the bustling streets spacious and well equipped. The manager and ALL her staff helped us feel wecolme and cared for. I cannot fault anything We will try to return. Hopefully travellers that follow will be respectful and nice so things do not become spoilt.
Read More
Will
10.0
/10
Reviewed 554 week(s) ago

Expedia Group verified review

I recently stayed at the Atlanta Residences and was delighted with the facilities, location a d most importantly service. The manager Tran Thanh Tu spoke perfect English along with most of the staff. They were extremely friendly, welcoming and helpful. The manager even drove me to drop off my laundry and negotiated the price down for me! Recommend staying here vs. the typical big name hotels for more personalized service in a well off but more local setting.
Read More
Arto
icon-
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Very good service from staff! Even helpong golf reservation. Good hints of near by restaurants. Nice shop in downstairs, open 24/7. Breakfast delivered to room, very tasty. I will be back!
JINAH
icon-Business Family
Business Family
10.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

I had a comfortable stay while I was there. Staff's kindness and quick responses👍 This is a hotel I want to visit again.
takayuki
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

綺麗でお勧めです。
Seungyong
8.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

하노이 출장시 애용하는 레지던스. 같은 가격의 호텔보다 넓고, 편안함. 단, 주위에 별로 이용할 식당이나 편의시설은 부족함. 그래도 출장시 지내기는 매우 좋음.
Takeo
icon-with Friends
with Friends
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

大人数で泊まるにはとても良いホテルと感じました。 アメニティが十分に揃っていることに加え、コンビニがホテルに隣接している為、食料品や生活用品を調達するのに非常に便利でした。(尚、コンビニの店員さんはしっかりしているし、とても頑張っていました!) また、旧市街等の観光スポットへのアクセスも悪くなく、特に不満はありませんでした。 さらに、スタッフの方々は笑顔で柔軟に対応してくださったので、外国から来た人間としては安心して過ごすことができました! 日々の高ストレス社会から抜け出し、友人達と楽しく過ごす時間に彩りを与えてくれる、そんなホテルでした。 またハノイに来る機会があれば、このホテルを選びたいと思います。
Verified traveler
10.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

部屋が広く、洗濯機がついているので出張には最適です。
Yasumasa
8.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

大変快適に25日間ハノイに滞在できました。一階にはコンビニが併設され飲料、食料をいつでも買い物ができます。またスタッフも気軽にいつでも問い合わせることができます。
JANG WON
icon-Family
Family
8.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

Big size with reasonable price. You can laundry by yourself and washig merchin including drier fuction that is so important in Hanoi because the weather is humid.
Mayu
icon-Family
Family
10.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

スタッフ、設備、サービス、全てにおいて大変素晴らしい内容でした。 部屋はきれいで設備も新しく使いやすいので日本のマンションに住んでいる安心した気分でした。 赤ちゃん連れで滞在しましたが大変快適な滞在になりました。 テレビも日本のチャンネルが見れるので部屋でとてもくつろげます。 ボトルサーバーが部屋に設置してあったのが料理、飲み水、コーヒーのお湯等かなり便利で助かりました。 スタッフがとにかく気が利いて素晴らしい。 またハノイに行く時は使いたい場所になりました。
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 475 week(s) ago

Hotels.com verified review

베트남의 호안끼엠 주변에 많은 숙소를 가봤는데, 이곳 호텔은 시내와 일정거리가 떨어져있고 주변에 편의시설 및 먹거리도 많아 휴식을 위해서 아주 좋은 장소라 생각됩니다. 추후 휴식을 위해 가족과 같이 가기에도 좋을 것 같아요. 직원들의 서비스도 좋고, 음식도 해 먹을수 있어 좋았어요.
YU
8.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

スタッフの方がとても親切で、おかげさまで大変快適に過ごせました。
Verified traveler
10.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

周囲にスーパーもあり、長期滞在するには便利です。仕事先へ行くのにも便利でした。隣の飲食店が夜騒がしいので、部屋によっては気になるかもしれません。周囲にレストランもあり、自炊されなくても良い位です。 短所は銀行が少し遠い点、朝食は普通です。
Number of reviews per page
20
40

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Exterior 4 Atlanta Residences

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Atlanta Residences

Traveloka (1)
Other sources (37)
9.0
Exceptional
From 37 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Atlanta Residences

Number of reviews per page
20
40
Top reviews
Thi Tran Quynh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We have stayed many times at Atlanta Residences. Excellent location for us to get around the city and see family. Room is great and laundry with dryer is a huge plus. Overall, been here about 10 times and will return.
Yutaka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

旧市街の少し南側の昔ながらのまちなかです 周りは騒がしいですが便利で高い建物も少ないので開放感あります
Richard
icon-Business
Business
4.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Staff at this property are amenable and obliging but just cannot deliver basic services. I travel frequently in Vietnam and have never stayed at a property with Faulty Towers levels of ineptitude like the Atlanta Residences. Upon check-in my room had a broken window meaning the window could not close. Not good for rainy season in Hanoi with the mosquitos. They did change my room, but the new room still had hairs in bath and sink from either the cleaner or the previous guest. There were small baby roaches observed in the bathroom (not uncommon for the tropics but given their size) that means there is an infestation somewhere inside building. In the new room the staff didn’t know how to log into the internet (no instructions were given or in their notebook explaining the room). Staff logged my device onto the adjoining room meaning that coverage would drop if you were in the kitchen or bedroom. He said he would come back to fix but never did. 2 days into my stay staff got back to me as I responded to Hotels.com ‘How was your check-in’ survey. Breakfast was a constant muddle. Even though they have a paper to mark which items you want they could just not get the order right. Not once in 3 days. What’s worse is that when I needed to leave early for work, breakfast arrived 10 minutes late and when I wanted to sleep-in on my day off, they brought it 2 hours early. Note the breakfast is just them ordering from the local noodle place outside and not made in-house.
Read More
Sarah
icon-Leisure
Leisure
6.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Good location. Great amenities. Bed is unfortunately very uncomfortable though. Also the adjacent beer garden plays very loud music in the evenings but it stops at 23:00
Julia
10.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

This was a great choice for me. I wanted a place with a gym and self service laundry and NOT smack in the middle of old quarter (but still in a convenient location) and Atlanta Residences was perfect for those things. Each apartment was quite spacious - I really like the big wrap around couch. Very easy to reach both Old Quarter and Tay Ho from this area. It wasn’t super modern but it was clean and comfy and the staff was great! Would stay here again.
Read More
Andre
icon-with Partner
with Partner
2.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

We checked in and the room was a different room that we had reservations for. They did not speak almost any english so they could not understand this and told us to wait until the next day to move us. (it was 9 pm). Then we discover the room was cover in small bugs. EVERYWHERE. The air conditioner doesn't work properly. Then the mattress was the worst ever. Complained about this, they changed the mattress at 9 am. But it was identical. The pillows were super small bags of old cotton balls. And they said they only had this kind. We had to move to another hotel that day or our vacation would be ruined. They agreed to give us our money back and only charge us for one night if we left before 12 (it was 11am). They did not want to give us a receipt or anything written down, and since they spoke no english it was impossible to do anything about it. (now we only have emails from the property manager as proof). It has been a month and we still haven't gotten our money back, the property manager, Tran Thanh Tu, keeps making excuses and sending emails to Agoda, when we keep explaining that we made the reservation via Hotels.com. I have called the hotels.com customer service, but it has not been solved yet, hopefully I will get my money back :S
Read More
Julian and Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

An impressive team. Comfortable stay From our first arrival we felt at home The apartment was a haven from the bustling streets spacious and well equipped. The manager and ALL her staff helped us feel wecolme and cared for. I cannot fault anything We will try to return. Hopefully travellers that follow will be respectful and nice so things do not become spoilt.
Read More
Will
10.0
/10
Reviewed 554 week(s) ago

Expedia Group verified review

I recently stayed at the Atlanta Residences and was delighted with the facilities, location a d most importantly service. The manager Tran Thanh Tu spoke perfect English along with most of the staff. They were extremely friendly, welcoming and helpful. The manager even drove me to drop off my laundry and negotiated the price down for me! Recommend staying here vs. the typical big name hotels for more personalized service in a well off but more local setting.
Read More
Arto
icon-
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Very good service from staff! Even helpong golf reservation. Good hints of near by restaurants. Nice shop in downstairs, open 24/7. Breakfast delivered to room, very tasty. I will be back!
JINAH
icon-Business Family
Business Family
10.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

I had a comfortable stay while I was there. Staff's kindness and quick responses👍 This is a hotel I want to visit again.
takayuki
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

綺麗でお勧めです。
Seungyong
8.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

하노이 출장시 애용하는 레지던스. 같은 가격의 호텔보다 넓고, 편안함. 단, 주위에 별로 이용할 식당이나 편의시설은 부족함. 그래도 출장시 지내기는 매우 좋음.
Takeo
icon-with Friends
with Friends
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

大人数で泊まるにはとても良いホテルと感じました。 アメニティが十分に揃っていることに加え、コンビニがホテルに隣接している為、食料品や生活用品を調達するのに非常に便利でした。(尚、コンビニの店員さんはしっかりしているし、とても頑張っていました!) また、旧市街等の観光スポットへのアクセスも悪くなく、特に不満はありませんでした。 さらに、スタッフの方々は笑顔で柔軟に対応してくださったので、外国から来た人間としては安心して過ごすことができました! 日々の高ストレス社会から抜け出し、友人達と楽しく過ごす時間に彩りを与えてくれる、そんなホテルでした。 またハノイに来る機会があれば、このホテルを選びたいと思います。
Verified traveler
10.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

部屋が広く、洗濯機がついているので出張には最適です。
Yasumasa
8.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

大変快適に25日間ハノイに滞在できました。一階にはコンビニが併設され飲料、食料をいつでも買い物ができます。またスタッフも気軽にいつでも問い合わせることができます。
JANG WON
icon-Family
Family
8.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

Big size with reasonable price. You can laundry by yourself and washig merchin including drier fuction that is so important in Hanoi because the weather is humid.
Mayu
icon-Family
Family
10.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

スタッフ、設備、サービス、全てにおいて大変素晴らしい内容でした。 部屋はきれいで設備も新しく使いやすいので日本のマンションに住んでいる安心した気分でした。 赤ちゃん連れで滞在しましたが大変快適な滞在になりました。 テレビも日本のチャンネルが見れるので部屋でとてもくつろげます。 ボトルサーバーが部屋に設置してあったのが料理、飲み水、コーヒーのお湯等かなり便利で助かりました。 スタッフがとにかく気が利いて素晴らしい。 またハノイに行く時は使いたい場所になりました。
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 475 week(s) ago

Hotels.com verified review

베트남의 호안끼엠 주변에 많은 숙소를 가봤는데, 이곳 호텔은 시내와 일정거리가 떨어져있고 주변에 편의시설 및 먹거리도 많아 휴식을 위해서 아주 좋은 장소라 생각됩니다. 추후 휴식을 위해 가족과 같이 가기에도 좋을 것 같아요. 직원들의 서비스도 좋고, 음식도 해 먹을수 있어 좋았어요.
YU
8.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

スタッフの方がとても親切で、おかげさまで大変快適に過ごせました。
Verified traveler
10.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

周囲にスーパーもあり、長期滞在するには便利です。仕事先へ行くのにも便利でした。隣の飲食店が夜騒がしいので、部屋によっては気になるかもしれません。周囲にレストランもあり、自炊されなくても良い位です。 短所は銀行が少し遠い点、朝食は普通です。
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