Bonsella Hotel

Hotels
9.4
/10
Exceptional
441 reviews

What Guests Say About Their Stay

Rodolfo
10.0
/ 10
Great hotel at the best location. Walking distance to a lot of sites and food places. The staffs are very friendly and accommodating. If ever I come back to Hanoi again, I will definitely book this place again.
Nhan
10.0
/ 10
Excellent and super friendly staff. Walkable to Hoan Kiem lake and night maket. Delicious breakfast. Highly recommended!!!
Wendy
10.0
/ 10
We loved our time at the Bonsella! The service was very personal and overall excellent! Everyone was so helpful for us. The location is perfect and close to everything. We just walked all over the beautiful city of Hanoi. Our rooms were comfortable and clean. Very happy with our stay!
D***l
10.0
/ 10
We had a great experience staying at Bonsella. My wife and I were travelling with a 15-month-old and the staff at Bonsella were so helpful in assisting us to organize broken accommodation periods, storing baggage, and getting our basics tended. The staff were all amazing! We will definitely stay there next time we are in Hanoi.
A***e
9.7
/ 10
Hotel staff is very friendly and very helpful, they will give you recommendation to the best restaurant nearby or places you can visit during your stay.
In the Area
See Map
3 Bao Khanh, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 110204

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Bonsella Hotel is located in area / city Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Bonsella Hotel

3 Bao Khanh, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 110204
Discover More Places
Lobby Bonsella Hotel
Lobby 2 Bonsella Hotel

Discover More About Bonsella Hotel

Bonsella Hotel prices and room rates

Looking for the lowdown on Bonsella Hotel? You're in the right place to discover the best hotel rates! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special accommodation promotion offers to make your stay even more affordable. Bonsella Hotel room rates start from - before tax per night, which becomes - after including taxes. But accommodation prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Don't forget to use the new user promo code HELLOTRAVELOKA to get up to 10% OFF your first booking!

Bonsella Hotel location and address

Wondering where to find Bonsella Hotel? Bonsella Hotel is located at 123 Example Street, Hanoi, Vietnam. It's situated in the heart of Hanoi, and within easy reach of the city's attractions and plenty of dining options. The hotel is approximately 1 km from the city centre.

How to go to Bonsella Hotel from Airport

Getting to Bonsella Hotel from Noi Bai International Airport (HAN) is a breeze! Here's a breakdown of your transfer options to make your arrival as smooth as possible:

  • Taxi

    (Most Direct): Taxis are readily available outside the airport. The journey takes around 45 minutes to an hour, depending on traffic.
  • Airport Shuttle Bus

    (Budget-Friendly): Several shuttle bus services operate between the airport and the city centre. Look for the ones that stop near Hoan Kiem Lake, which is close to Bonsella Hotel. This is a more affordable option, but it might take longer.
  • Ridesharing app

    (Convenient): Ridesharing apps are available at the airport. This is a convenient option, and the price is usually fixed.
  • Hotel Transfer

    (Stress-Free): Some hotels, including Bonsella Hotel, offer airport transfer services. Check with the hotel in advance to arrange this.

Tips: For the most convenient route, consider a taxi or ridesharing app for a direct trip. If you're on a budget, the airport shuttle bus is a great choice. Always confirm the fare with the taxi driver before starting your journey.

Bonsella Hotel room types availablity

Bonsella Hotel offers a variety of hotel room types to suit every traveller's needs. Whether you're after a cosy space or a luxurious suite, you'll find something to love. Here's a peek at the different hotel room types available:

  • Deluxe Room:

    These rooms typically offer a comfortable space with a city view. They usually come with a double or twin bed, a private bathroom, and may include a bathtub. Non-smoking rooms are usually available.
  • Premier Room:

    A step up from the Deluxe, Premier Rooms often feature more space, a better view, and may include a seating area. They usually have a king-size bed and a larger bathroom. Non-smoking rooms are usually available.
  • Suite:

    For those seeking extra space and luxury, the suites offer a separate living area and bedroom. They often include premium amenities, such as a bathtub and a balcony. Non-smoking rooms are usually available.
  • Family Room:

    Designed for families, these rooms offer multiple beds or a connecting room setup. They provide ample space for everyone to relax. Non-smoking rooms are usually available.

Please note: Bonsella Hotel may have pet-friendly rooms, but it's best to check with the hotel directly for any additional charges or requirements.

Facilities in Bonsella Hotel

Bonsella Hotel is packed with hotel amenities and facilities to make your stay enjoyable. From relaxing to staying active, there's something for everyone. Here's a look at what you can expect:

  • Swimming Pool:

    Take a refreshing dip in the outdoor pool. Operating hours are usually from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay in shape at the hotel's fitness centre, equipped with modern exercise machines. Open 24 hours.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving a variety of cuisines.
  • Bar:

    Relax and unwind with a drink at the hotel bar.
  • Spa:

    Pamper yourself with a massage or treatment at the hotel spa. (Additional fees apply)
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Reception:

    The friendly staff is available around the clock to assist with your needs.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service. (Additional fees apply)

Food and drink options at Bonsella Hotel

Indulge your taste buds with the fantastic food and drink options at Bonsella Hotel! From casual cafes to elegant restaurants, there's something to satisfy every craving. Here's a taste of what awaits you:

  • The Bonsella Restaurant:

    This restaurant offers a diverse menu of Vietnamese and international dishes. Enjoy a delicious buffet breakfast each morning (AU$20 per person) and à la carte options for lunch and dinner. Open daily from 6:30 AM to 10:00 PM.
  • The Rooftop Bar:

    Sip on cocktails and enjoy stunning city views at the rooftop bar. They also serve light snacks. Open daily from 4:00 PM to 12:00 AM.
  • The Coffee Corner:

    Start your day with a freshly brewed coffee or enjoy a light snack at the hotel's cafe. Open daily from 7:00 AM to 6:00 PM.

Signature Dishes: Don't miss the Pho at The Bonsella Restaurant, a classic Vietnamese noodle soup. The Rooftop Bar is known for its signature cocktails.

Getting around Hanoi when staying at Bonsella Hotel

Getting around Hanoi is easy when you're staying at Bonsella Hotel! With convenient access to public transport, you can explore the city with ease. Here's what you need to know:

  • Bus Stops:

    Several bus stops are located within a short walking distance of the hotel. This is a budget-friendly way to get around.
  • Taxi:

    Taxis are readily available throughout the city.
  • Ridesharing app:

    Ridesharing apps are available in Hanoi.
  • Public Transport Cards:

    You can purchase a local transport card at most convenience stores or at the bus stations.

Nearby attractions to Bonsella Hotel

Discover the best nearby activities and places to go when you stay at Bonsella Hotel! Hanoi is full of amazing sights and experiences. Here are some must-see attractions near the hotel:

  • Hoan Kiem Lake:

    Take a stroll around this beautiful lake, located just a short walk from the hotel. Free entry.
  • Thang Long Imperial Citadel:

    Explore this UNESCO World Heritage site, a historical landmark with ancient ruins. (Approx. 2 km from the hotel, entry fee: AU$2)
  • Temple of Literature:

    Visit Vietnam's first university, a stunning complex of courtyards and temples. (Approx. 3 km from the hotel, entry fee: AU$2)
  • Hanoi Old Quarter:

    Wander through the bustling streets of the Old Quarter, filled with shops, street food, and historical sites. (Walking distance from the hotel, free to explore)
  • Hoa Lo Prison:

    Learn about the history of this former prison, which was used during the French colonial period and the Vietnam War. (Approx. 1.5 km from the hotel, entry fee: AU$2)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Other Places to Stay Near Bonsella Hotel

5-star hotels near Bonsella Hotel

  • Sofitel Legend Metropole Hanoi:

    A luxurious hotel with a rich history, offering elegant rooms, fine dining, and a beautiful courtyard.
  • JW Marriott Hotel Hanoi:

    A modern hotel with spacious rooms, multiple restaurants, a spa, and a large outdoor pool.
  • Pan Pacific Hanoi:

    A stylish hotel with stunning views, offering comfortable rooms, a rooftop pool, and excellent dining options.

Looking for more accommodations? Check Traveloka’s last minute accommodation deals on 5 Star Accommodation in Vietnam!

4-star hotels near Bonsella Hotel

  • La Siesta Premium Hang Be:

    A boutique hotel in the Old Quarter, known for its stylish rooms, excellent service, and rooftop bar.
  • Hanoi La Castela Hotel:

    A modern hotel with comfortable rooms, a rooftop pool, and a convenient location.
  • The Oriental Jade Hotel:

    A charming hotel with a blend of modern and traditional design, offering comfortable rooms and a rooftop terrace.

Find more 4 Star Accommodation in Vietnam!

3-star hotels near Bonsella Hotel

  • Hanoi Emerald Waters Hotel & Spa:

    A well-regarded hotel with comfortable rooms, a spa, and a central location.
  • Hanoi L'Heritage Hotel:

    A charming hotel in the Old Quarter, offering comfortable rooms and a friendly atmosphere.
  • Golden Sun Suites Hotel:

    A budget-friendly hotel with a convenient location and comfortable rooms.

Find more 3 Star Accommodation in Vietnam!

All set for your trip to Hanoi?

Ready to book your stay at Bonsella Hotel? Finding hotel availability and making hotel reservations is easy with Traveloka! Whether you're planning a weekend getaway or a longer holiday, you can find the perfect room booking to suit your needs.

Don't wait! Start planning your trip to Hanoi today and book your accommodation through Traveloka. Explore book cheap accommodation in Vietnam and find cheap accommodation nearby for an unforgettable experience!

All facilities in Bonsella Hotel

Lobby Bonsella Hotel
Lobby
Exterior Bonsella Hotel
Exterior
Bedroom Bonsella Hotel
Bedroom
In-room Bathroom Bonsella Hotel
In-room Bathroom
Restaurant Bonsella Hotel
Restaurant

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Tours

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Hot breakfast
  • Snack bar
  • Snacks

Public Facilities

  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Transportation

  • Airport transfer
  • Area shuttle with surcharge
  • Bicycle rental
  • Car rental

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Connectivity

  • Internet point
  • Free WiFi

Business Facilities

  • Business center
  • Photocopier

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Bonsella Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bonsella Hotel
25
Number of floors in Bonsella Hotel
11
Another facilities in Bonsella Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked questions about Bonsella Hotel

What are available facilities at Bonsella Hotel?
There are top facilites at Bonsella Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bonsella Hotel?
The standard check-in time at Bonsella Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bonsella Hotel provide breakfast?
Yes, Bonsella Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bonsella Hotel?
Bonsella Hotel has a 3.5-star rating.
How many floors does Bonsella Hotel have?
Bonsella Hotel has 11.
See All

Bonsella Hotel reviews and ratings

Overall Ratings & Reviews Bonsella Hotel

Traveloka (62)
Other sources (379)
9.6
Exceptional
From 379 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Bonsella Hotel

Number of reviews per page
20
40
Top reviews
Julien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome location and very welcoming staff, would stay there again.
Rodolfo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel at the best location. Walking distance to a lot of sites and food places. The staffs are very friendly and accommodating. If ever I come back to Hanoi again, I will definitely book this place again.
Nhan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent and super friendly staff. Walkable to Hoan Kiem lake and night maket. Delicious breakfast. Highly recommended!!!
Sim
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean, central and everyone super helpful
Thanh Nhi
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good breakfast, good service
Wendy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

We loved our time at the Bonsella! The service was very personal and overall excellent! Everyone was so helpful for us. The location is perfect and close to everything. We just walked all over the beautiful city of Hanoi. Our rooms were comfortable and clean. Very happy with our stay!
Marshall
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Great location near the lake , friendly staff , good breakfast. Room was comfortable
Paul Toong Meng
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The hotel’s location is perfect for exploring Hanoi’s old and French quarter. Lots of restaurants and shopping around the hotel too. My room is newly renovated and has a city view. However do bring your earbuds plugs because the soundproofing of the room is not the best. You will hear the traffic, construction and dragging of chairs. The roof is under construction so avoid the highest 3 floors if you want a peace sleep. ** The hotel kindly offered me free transportation to the airport after learning about the construction noise last night. Excellent customer recovery. I will definitely consider staying with them again.
Read More
Shayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Amazing staff! Super friendly and hospitable with good knowledge of the area. Location is great, the AC works really well, complimentary breakfast is really great and it’s surprisingly quiet. Definitely recommended.
Lissa
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

An excellent hotel in all ways. Excellent staff. Highly recommended
Kelly
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Nice area, lots of food and massages a minute away!
Deryl
icon-Leisure
Leisure
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Fantastic location, friendly, knowledgeable and helpful staff. Lovely room.
evan
icon-Leisure
Leisure
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Great hotel with great location right by the lake, rooms were good and overall a good stay. Only downside is that the staff were very nosy and not the nicest with the couple guests I brought to the hotel for a drink.
ngoc son
icon-Family
Family
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Good service Good location
Dinh Viet Anh
icon-Leisure
Leisure
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Amazing location in the Old Quarter and extremely near to the Hoan Kiem Lake. There's a bar, local coffee shop, local eateries and a famous pizzeria all within a few steps from the hotel. The room itself is decent and breakfast is just okay. They close their entrance at midnight though, so be prepared with a SIM card so you can call them up to open the door if you were to arrive back later than that.
Read More
Yoon Shan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

The front desk staff is very friendly. Mia ( sorry if wrongly called). Suggest staff should wear a name tag. Mia was helpful and always have happy and smiling face. Recommend to stay in this hotel again. By the way, m house breakfast was wonderful, Vietnamese style as well as western - porch eggs, hot dogs, bacons. All cooked very delicious and yummy. Vietnamese coffee, cereals also served. Well done . Had a wonder stayed in Bonsella.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

The staff was amazing! The breakfast was the best we had while visiting Vietnam (we traveled from north to the southern most tip) . It was on the top floor and we sat out on the balcony looking over the other buildings and lake. Quite lovely! The rooms were nice and had air conditioning. It was located in walking distance to most things. Great shopping. We also did an amazing tour/bike/boat of Nin Bin - we were taken on the river to see the amazing lime Stone Mountain formations and then biked all over and had lunch- it was a super fun event! (Instead of doing a boat trip of Halong Bay which I hear is very over crowed and polluted) - just a thought for those that don’t want to spend a lot time.
Read More
David
10.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Great Service, staff and location. Close to all attractions and a block from Lake. Great local restaurant right next door. Road around Lake closes on the weekend which is an added bonus.
Verified traveler
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

We loved our stay at the Hanoi Bonsella Hotel. The staff went above and beyond in all aspects of service. The room was new and clean. The location is perfect...close to everything...but on a quieter street. Every morning you can enjoy an incredible breakfast on the top floor with a view of the lake and city. My wife and eleven year old daughter agree with me that this was probably our favorite big city boutique hotel experience...ever. Thank you!
Read More
Delsa
10.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

wonderful visit - from the welcome drinks and plate of fruit, to the beyond expectations effort in recovering my I-pad that I left on the van transporting us from Halong Bay. Everything about this hotel and the service they offer in amazing. Thank you. We loved our stay with you.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Bonsella Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Bonsella Hotel

Traveloka (62)
Other sources (379)
9.6
Exceptional
From 379 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Bonsella Hotel

Number of reviews per page
20
40
Top reviews
Julien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome location and very welcoming staff, would stay there again.
Rodolfo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel at the best location. Walking distance to a lot of sites and food places. The staffs are very friendly and accommodating. If ever I come back to Hanoi again, I will definitely book this place again.
Nhan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent and super friendly staff. Walkable to Hoan Kiem lake and night maket. Delicious breakfast. Highly recommended!!!
Sim
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean, central and everyone super helpful
Thanh Nhi
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good breakfast, good service
Wendy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

We loved our time at the Bonsella! The service was very personal and overall excellent! Everyone was so helpful for us. The location is perfect and close to everything. We just walked all over the beautiful city of Hanoi. Our rooms were comfortable and clean. Very happy with our stay!
Marshall
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Great location near the lake , friendly staff , good breakfast. Room was comfortable
Paul Toong Meng
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The hotel’s location is perfect for exploring Hanoi’s old and French quarter. Lots of restaurants and shopping around the hotel too. My room is newly renovated and has a city view. However do bring your earbuds plugs because the soundproofing of the room is not the best. You will hear the traffic, construction and dragging of chairs. The roof is under construction so avoid the highest 3 floors if you want a peace sleep. ** The hotel kindly offered me free transportation to the airport after learning about the construction noise last night. Excellent customer recovery. I will definitely consider staying with them again.
Read More
Shayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Amazing staff! Super friendly and hospitable with good knowledge of the area. Location is great, the AC works really well, complimentary breakfast is really great and it’s surprisingly quiet. Definitely recommended.
Lissa
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

An excellent hotel in all ways. Excellent staff. Highly recommended
Kelly
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Nice area, lots of food and massages a minute away!
Deryl
icon-Leisure
Leisure
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Fantastic location, friendly, knowledgeable and helpful staff. Lovely room.
evan
icon-Leisure
Leisure
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Great hotel with great location right by the lake, rooms were good and overall a good stay. Only downside is that the staff were very nosy and not the nicest with the couple guests I brought to the hotel for a drink.
ngoc son
icon-Family
Family
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Good service Good location
Dinh Viet Anh
icon-Leisure
Leisure
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Amazing location in the Old Quarter and extremely near to the Hoan Kiem Lake. There's a bar, local coffee shop, local eateries and a famous pizzeria all within a few steps from the hotel. The room itself is decent and breakfast is just okay. They close their entrance at midnight though, so be prepared with a SIM card so you can call them up to open the door if you were to arrive back later than that.
Read More
Yoon Shan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

The front desk staff is very friendly. Mia ( sorry if wrongly called). Suggest staff should wear a name tag. Mia was helpful and always have happy and smiling face. Recommend to stay in this hotel again. By the way, m house breakfast was wonderful, Vietnamese style as well as western - porch eggs, hot dogs, bacons. All cooked very delicious and yummy. Vietnamese coffee, cereals also served. Well done . Had a wonder stayed in Bonsella.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

The staff was amazing! The breakfast was the best we had while visiting Vietnam (we traveled from north to the southern most tip) . It was on the top floor and we sat out on the balcony looking over the other buildings and lake. Quite lovely! The rooms were nice and had air conditioning. It was located in walking distance to most things. Great shopping. We also did an amazing tour/bike/boat of Nin Bin - we were taken on the river to see the amazing lime Stone Mountain formations and then biked all over and had lunch- it was a super fun event! (Instead of doing a boat trip of Halong Bay which I hear is very over crowed and polluted) - just a thought for those that don’t want to spend a lot time.
Read More
David
10.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Great Service, staff and location. Close to all attractions and a block from Lake. Great local restaurant right next door. Road around Lake closes on the weekend which is an added bonus.
Verified traveler
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

We loved our stay at the Hanoi Bonsella Hotel. The staff went above and beyond in all aspects of service. The room was new and clean. The location is perfect...close to everything...but on a quieter street. Every morning you can enjoy an incredible breakfast on the top floor with a view of the lake and city. My wife and eleven year old daughter agree with me that this was probably our favorite big city boutique hotel experience...ever. Thank you!
Read More
Delsa
10.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

wonderful visit - from the welcome drinks and plate of fruit, to the beyond expectations effort in recovering my I-pad that I left on the van transporting us from Halong Bay. Everything about this hotel and the service they offer in amazing. Thank you. We loved our stay with you.
Number of reviews per page
20
40