Chloe Gallery Hotel

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8.6
/10
Very Good
134 reviews

What Guests Say About Their Stay

Ng Kwan Y. R.

8.5
/ 10
Nice place, except that I have to go down personally to order food. The pad is not working.

Andrew

10.0
/ 10
Unique location and have a good western restaurant Just not too much facilities

John

10.0
/ 10
lovely hotel owner personally greeted us staff so friendly lovely pool ever room massive and different

guy

10.0
/ 10
A surprising boutique hotel in a very nice and quiet area of town. Impeccable service, HUGE rooms
In the Area
See Map
06 Phan Van Chuong, Ward Tan Phu, Distric 7, Ho Chi Minh, Tan Phu, Ho Chi Minh, District 7, Vietnam

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Tajmasago Castle Hotel Chloe Gallery Hotel is located in area / city Tan Phu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Chloe Gallery Hotel

06 Phan Van Chuong, Ward Tan Phu, Distric 7, Ho Chi Minh, Tan Phu, Ho Chi Minh, District 7, Vietnam
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Lobby Chloe Gallery Hotel
Lobby 2 Chloe Gallery Hotel

Discover More About Chloe Gallery Hotel

The Charm of Chloe Gallery Hotel in Ho Chi Minh City

For Australian travellers seeking a comfortable and well-located base in the vibrant heart of Ho Chi Minh City, the Chloe Gallery Hotel presents an appealing option. This introduction aims to provide a comprehensive overview of what you can expect, focusing on aspects that matter most to those visiting from Down Under, from the quality of your accommodation to the ease of getting around and experiencing the local culture. We understand that a great hotel is more than just a place to sleep; it's an integral part of your travel experience.

Rates at Chloe Gallery Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Chloe Gallery Hotel

Chloe Gallery Hotel is situated in the dynamic District 7 of Ho Chi Minh City, a rapidly developing area known for its modern infrastructure and a growing number of amenities. This location offers a slightly more relaxed pace compared to the bustling central districts, while still providing excellent connectivity. The hotel is conveniently located at 06 Phan văn Chương, Phường Tân Phú, Quận 7, Hồ Chí Minh, Tân Phú, Hồ Chí Minh, Quận 7, Việt Nam, placing it within easy reach of key areas. While not directly in the city centre, it offers a different perspective on Ho Chi Minh City life, with a growing number of local cafes and shops emerging in the vicinity. For those looking to explore further afield, the hotel's accessibility to major roads makes it a good starting point for day trips or for navigating the wider city. Public transport options are available, and rideshare services are readily accessible for convenient travel to other parts of Ho Chi Minh City.

Guest Facilities and Services at Chloe Gallery Hotel

Guest facilities at Chloe Gallery Hotel are designed to ensure a comfortable and convenient stay for all visitors. Understanding the importance of a good start to the day, the hotel aims to provide a welcoming atmosphere. You can expect essential amenities such as reliable free Wi-Fi throughout the property, allowing you to stay connected. A helpful 24-hour front desk is available to assist with any queries or requests you may have at any time of the day or night. For travellers who appreciate a good breakfast, the hotel offers dining options that cater to various tastes, potentially including local Vietnamese specialties and international favourites, ensuring you can fuel up for a day of exploration. Secure luggage storage is also typically available, providing peace of mind if you have an early arrival or late departure.

Room Information and Stay Experience at Chloe Gallery Hotel

The hotel offers a range of accommodation options designed to suit different traveller needs. Room types of Chloe Gallery Hotel are curated to provide a restful and rejuvenating experience. Guests can anticipate clean, well-maintained rooms featuring comfortable bedding, ensuring a good night's sleep. Modern climate control systems are in place, allowing you to set the perfect temperature for your comfort, a crucial element for travellers accustomed to specific environmental conditions. The bathrooms are designed to be clean and functional, providing a refreshing space to start and end your day. While specific room sizes and names are best confirmed directly, the focus is on providing a comfortable and practical environment for your stay.

Recommended Nearby Dining and Cafes around Chloe Gallery Hotel

District 7, where Chloe Gallery Hotel is located, is increasingly becoming a hub for diverse culinary experiences. You'll find a growing number of local eateries and cafes offering a taste of authentic Vietnamese cuisine, from flavourful pho to delicious banh mi. For those who enjoy a good brunch or a quality coffee, the area is developing its own café culture, with spots that often draw inspiration from international trends while retaining a local charm. Whether you're looking for a quick bite or a more leisurely meal, the surrounding neighbourhood provides ample opportunities to explore the vibrant food scene. The hotel itself may also offer on-site dining, providing a convenient option for guests.

Popular Attractions and Activities near Chloe Gallery Hotel

While District 7 offers its own unique charm and amenities, it also serves as a convenient base for exploring some of Ho Chi Minh City's well-known attractions. Here are a few popular spots and activities you might consider:

  • Bui Vien Walking Street:

    Experience the lively nightlife and street food scene in this famous backpacker area.
  • Ben Thanh Market:

    Immerse yourself in the bustling atmosphere of one of the city's most iconic markets, perfect for souvenirs and local snacks.
  • War Remnants Museum:

    A poignant and informative museum offering insights into Vietnam's history.
  • Notre Dame Cathedral of Saigon:

    Admire the French colonial architecture of this historic landmark.
  • Saigon Central Post Office:

    Another stunning example of French colonial architecture, still functioning as a post office.

If you are looking for other activities around Chloe Gallery Hotel, check out the best deals on Traveloka: Recommended activities in Ho Chi Minh City!

How to Get to Chloe Gallery Hotel from the Airport

Navigating your way from Tan Son Nhat International Airport (SGN) to Chloe Gallery Hotel is straightforward, with several convenient options available. Understanding the "How to get to Chloe Gallery Hotel" is key to a smooth arrival.

  • Airport Link Trains/Buses:

    While direct train links might not be available to District 7, there are often airport bus services that can take you to central points from where you can connect to local transport or take a short rideshare.
  • Public Metered Taxis:

    Official airport taxis are readily available outside the arrivals hall. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    Popular rideshare apps are widely used in Ho Chi Minh City and offer a convenient way to get to your destination. Pick-up points are usually clearly marked at the airport.

For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Chloe Gallery Hotel

Chloe Gallery Hotel offers a compelling choice for Australian travellers looking for a comfortable, accessible, and well-serviced accommodation in Ho Chi Minh City. Its strategic location in District 7 provides a good balance between local immersion and connectivity to the city's main attractions.

  • Convenient Location:

    Situated in a developing area with good access to local amenities and transport links.
  • Comfortable Accommodation:

    Expect clean rooms with effective climate control and comfortable bedding.
  • Helpful Services:

    Benefit from a 24-hour front desk and reliable Wi-Fi.
  • Value for Money:

    Offers competitive rates, especially when booking through platforms like Traveloka.

Ready to experience the charm of Ho Chi Minh City?

Check room availability at Chloe Gallery Hotel

and secure your ideal dates.

Book Chloe Gallery Hotel

today and start planning your Vietnamese adventure!

For more options, explore Book budget hotels in Ho Chi Minh City, Ho Chi Minh City.

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All facilities in Chloe Gallery Hotel

Bar, Cafe and Lounge Chloe Gallery Hotel
Bar, Cafe and Lounge
Swimming Pool Chloe Gallery Hotel
Swimming Pool
Functional Hall Chloe Gallery Hotel
Functional Hall
Lobby Chloe Gallery Hotel
Lobby
Exterior Chloe Gallery Hotel
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Chloe Gallery Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children policy: Child under 6-year-old sharing bed with parents stay free of charge. Child from 6 years old and above is considered as adult.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Chloe Gallery Hotel
19
Number of floors in Chloe Gallery Hotel
2
Another facilities in Chloe Gallery Hotel
Coffee/tea in lobby, Coffee shop, Early check-in, 24-hour room service, Room service

Frequently asked questions about Chloe Gallery Hotel

What are available facilities at Chloe Gallery Hotel?
There are top facilites at Chloe Gallery Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chloe Gallery Hotel?
The standard check-in time at Chloe Gallery Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Chloe Gallery Hotel?
Chloe Gallery Hotel has a 4.0-star rating.
How many floors does Chloe Gallery Hotel have?
Chloe Gallery Hotel has 2.
How many rooms are available at Chloe Gallery Hotel?
Chloe Gallery Hotel has 19.
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Chloe Gallery Hotel reviews and ratings

Overall Ratings & Reviews Chloe Gallery Hotel

Traveloka (15)
Other sources (119)
8.6
Very Good
From 119 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Chloe Gallery Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Business
Business
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Comfortable bed excellent WiFi, excellent and friendly staff. Breakfast good.
Andrew
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Unique design and excellent staffs Good restaurant but less facilities
Andrew
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Unique location and have a good western restaurant Just not too much facilities
Van
icon-with Partner
with Partner
4.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Booked for a weekend romantic getaway. Booked and asked for a non-smoking room and got a smoking one. The hotel advertised a spa and pool, both were closed or not available. The steam room was moldy and dirty, so did not use that. They were also doing construction on the weekend, even in the morning. Bad customer service, well below the star 4/5 star rating. Not worth $130 per night in Vietnam.
Read More
John
10.0
/10
Reviewed 440 week(s) ago

Expedia Group verified review

lovely hotel owner personally greeted us staff so friendly lovely pool ever room massive and different
guy
icon-with Partner
with Partner
10.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

A surprising boutique hotel in a very nice and quiet area of town. Impeccable service, HUGE rooms
Dylan
8.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Poor WiFi and choice of tv channels didn’t make whatever time spent in the room as enjoyable as it could have been as this made I think impossible to do work, or organise ones tourist plans for the day
Mel
10.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

Beautiful place to stay however a few small details could have made our stay 10/10. Having to search for kettle and hairdryer, ironing board but no iron, no coffee in room, just tea.
Ron
4.0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

Not a 5 stars hotel! When booking this hotel my filter setting was for only 5 starts hotels so when it showed up in the results, I trusted that it was such. I am an experienced buisness traveler that only stays at 5 stars rated hotels. I have no idea how Tajmasago Castle obtained its rating but I can say without any doubt that it is not worthy of a 5 star rating, not 4, maybe 3. The location is terrible for someone who never been to Ho Chi Minh City before, it is far away from everything, and you must use a taxi to get in out of there. For some reason this hotel has No "Hotel" or " Tajmasago" signs anywhere on the building, there is absolutely no indication on the building that it is the Tajmasago Hotel, so when you order a taxi or Uber don't expect the driver to locate the place. I actually did not want to stay there once i was dropped off by my Uber, realizing that it is the middle of no where, so I tried to cancel my prepaid booking at the checkin desk but the desk manager strongly refused and recommended me to stay 1 night. It was late, I was tired so I stayed, The room was nice and setup as a mini suite on the 2nd and only floor of this building. But that was it. There are no 5 start hotel amenities, no gym, no pool, no restaurant the place feels more like a hostel. I will deal with Hotel.com directly to dispute this stay and make it right. Staff was nice but that don't change anything, you cant turn a 3 star hotel to a 5 star just by smiling.
Read More
Verified traveler
8.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

Excellent interior decorating. Staff very helpful. Best to get a room away from main road.
Robert
icon-Family
Family
6.0
/10
Reviewed 480 week(s) ago

Hotels.com verified review

House keeping was slow. The person cleaning our room actually came into the restroom while I was in there. While the hotel is on the nice side, it's very nice by Vietnamese hotel standards it wasn't anything special.
Verified traveler
10.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

The hotel is wonderful and the staff is friendly and so willing to help, but a lot is lost in translation. I missed a tour bus for a reason I never figured out other than me not being early and waiting. Supposedly, the driver came in asking for me and giving my room number, then left with another guest. The tour did pay for a taxi for me, so it ended up alright. I never did figure out if there was not any hot water in the shower or if I was ignorant in how the various knobs worked. It wasn't important enough for me, but worth noting here. The gym is extremely nice, but call a few minutes before you head down there for them to turn the lights and A/C on, otherwise it'll be a sauna.
Read More
Natasha
10.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

This boutique hotel was a wonderful surprise. The decor is stunning. It's like being in India. The rooms are large and very comfortable. The staff are very attentive. I loved staying here. I will definitely return.
Mommy
icon-Family
Family
10.0
/10
Reviewed 491 week(s) ago

Expedia Group verified review

comfort level with quiet.. location wise you can find decent food to eat. Area feels safe and quiet.
Eugene
10.0
/10
Reviewed 539 week(s) ago

Hotels.com verified review

Everything was great except the Wifi connection was a bit slow and often got disconnected. The surrounding neighbourhood is nice and has many restaurants and a big shopping mall a short walk away. The service staff were friendly and very helpful.
Kenny
icon-Family
Family
10.0
/10
Reviewed 553 week(s) ago

Hotels.com verified review

Exquisite room layout. Feels like a suite. You have to stay here to understand. The bathroom placement in the middle of the hotel room was pretty cool. Very large room. Hotel lobby was fabulously decorated too. We would stay here again. Hotel is walking distance to a mall. The spa next door was ok (massage and mani/pedi was not the greatest). But the proximity to popular HCM is a bit far (eg. Ben Thanh market, District 1 sites, etc.).
Read More
Verified traveler
10.0
/10
Reviewed 559 week(s) ago

Expedia Group verified review

I found the hotel on line and it was even better then I thought. It was a little hard to find but once we arrived we were well taken care if. It was decorated for Christmas but still had a regal feel. The service was very good and the rooms were large. We walked around the property and found fun restaurants and shop. The pool and food service was also very good. A great place to stay. Only thing it is a little ways out .
Read More
Jaroslaw
icon-with Partner
with Partner
8.0
/10
Reviewed 565 week(s) ago

Hotels.com verified review

The hotel is absolutely stunning, so tastefully decorated and every detail was thought of. It was clean and amazing. The service however did not match to these standards- although the staff was trying to please us, they had problem speaking English, whenever you asked them for something they were more interested in messaging on their private phones rather than helping you and some cleaner was hoovering in the room next door at 12 am... I had to go and tell him off. We also had to wait around 30 mins for breakfast to arrive and chase it. The hotel is not in the city centre and some people said they wondered why we stayed there but when they entered the hotel they said they understood why. if only the service had been better it would have got an amazing review. the deco at the hotel is amazing and very stylish!
Read More
hung
10.0
/10
Reviewed 577 week(s) ago

Hotels.com verified review

Verry good
Siu Wah
icon-with Partner
with Partner
10.0
/10
Reviewed 584 week(s) ago

Hotels.com verified review

Good things: - It is a good experience to stay in Tajmasogo, special design with black/white pattern, not like the brand name hotel which is standard setup - It is such a quiet hotel that it just like a resort (Although it is not as big as the resort in size) far away from the busy, crowded downtown (district 1&2) - there is a crescent walking path nearby, you would feel a relax, comfortable and safe place to walk around during the morning and evening time. - Excellent customer service, all servers are polite especially the concierge, they help us to call taxi, discuss the tour with travel agents, make reservation to the restaurant, etc, provide exclusive service to us. Need improvement: - Room door is locked by 4-digits passcode and do not have manual lock locked from inside, others can come inside when we are at the room, mentally not secured enough - we stay in the room which close to the busy road, the slide door of balcony not sound isolated enough, a bit noisy before 11pm - Cabinet door cannot be closed tidily - Slipper size is too small
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Chloe Gallery Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Chloe Gallery Hotel

Traveloka (15)
Other sources (119)
8.6
Very Good
From 119 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Chloe Gallery Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Business
Business
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Comfortable bed excellent WiFi, excellent and friendly staff. Breakfast good.
Andrew
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Unique design and excellent staffs Good restaurant but less facilities
Andrew
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Unique location and have a good western restaurant Just not too much facilities
Van
icon-with Partner
with Partner
4.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Booked for a weekend romantic getaway. Booked and asked for a non-smoking room and got a smoking one. The hotel advertised a spa and pool, both were closed or not available. The steam room was moldy and dirty, so did not use that. They were also doing construction on the weekend, even in the morning. Bad customer service, well below the star 4/5 star rating. Not worth $130 per night in Vietnam.
Read More
John
10.0
/10
Reviewed 440 week(s) ago

Expedia Group verified review

lovely hotel owner personally greeted us staff so friendly lovely pool ever room massive and different
guy
icon-with Partner
with Partner
10.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

A surprising boutique hotel in a very nice and quiet area of town. Impeccable service, HUGE rooms
Dylan
8.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Poor WiFi and choice of tv channels didn’t make whatever time spent in the room as enjoyable as it could have been as this made I think impossible to do work, or organise ones tourist plans for the day
Mel
10.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

Beautiful place to stay however a few small details could have made our stay 10/10. Having to search for kettle and hairdryer, ironing board but no iron, no coffee in room, just tea.
Ron
4.0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

Not a 5 stars hotel! When booking this hotel my filter setting was for only 5 starts hotels so when it showed up in the results, I trusted that it was such. I am an experienced buisness traveler that only stays at 5 stars rated hotels. I have no idea how Tajmasago Castle obtained its rating but I can say without any doubt that it is not worthy of a 5 star rating, not 4, maybe 3. The location is terrible for someone who never been to Ho Chi Minh City before, it is far away from everything, and you must use a taxi to get in out of there. For some reason this hotel has No "Hotel" or " Tajmasago" signs anywhere on the building, there is absolutely no indication on the building that it is the Tajmasago Hotel, so when you order a taxi or Uber don't expect the driver to locate the place. I actually did not want to stay there once i was dropped off by my Uber, realizing that it is the middle of no where, so I tried to cancel my prepaid booking at the checkin desk but the desk manager strongly refused and recommended me to stay 1 night. It was late, I was tired so I stayed, The room was nice and setup as a mini suite on the 2nd and only floor of this building. But that was it. There are no 5 start hotel amenities, no gym, no pool, no restaurant the place feels more like a hostel. I will deal with Hotel.com directly to dispute this stay and make it right. Staff was nice but that don't change anything, you cant turn a 3 star hotel to a 5 star just by smiling.
Read More
Verified traveler
8.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

Excellent interior decorating. Staff very helpful. Best to get a room away from main road.
Robert
icon-Family
Family
6.0
/10
Reviewed 480 week(s) ago

Hotels.com verified review

House keeping was slow. The person cleaning our room actually came into the restroom while I was in there. While the hotel is on the nice side, it's very nice by Vietnamese hotel standards it wasn't anything special.
Verified traveler
10.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

The hotel is wonderful and the staff is friendly and so willing to help, but a lot is lost in translation. I missed a tour bus for a reason I never figured out other than me not being early and waiting. Supposedly, the driver came in asking for me and giving my room number, then left with another guest. The tour did pay for a taxi for me, so it ended up alright. I never did figure out if there was not any hot water in the shower or if I was ignorant in how the various knobs worked. It wasn't important enough for me, but worth noting here. The gym is extremely nice, but call a few minutes before you head down there for them to turn the lights and A/C on, otherwise it'll be a sauna.
Read More
Natasha
10.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

This boutique hotel was a wonderful surprise. The decor is stunning. It's like being in India. The rooms are large and very comfortable. The staff are very attentive. I loved staying here. I will definitely return.
Mommy
icon-Family
Family
10.0
/10
Reviewed 491 week(s) ago

Expedia Group verified review

comfort level with quiet.. location wise you can find decent food to eat. Area feels safe and quiet.
Eugene
10.0
/10
Reviewed 539 week(s) ago

Hotels.com verified review

Everything was great except the Wifi connection was a bit slow and often got disconnected. The surrounding neighbourhood is nice and has many restaurants and a big shopping mall a short walk away. The service staff were friendly and very helpful.
Kenny
icon-Family
Family
10.0
/10
Reviewed 553 week(s) ago

Hotels.com verified review

Exquisite room layout. Feels like a suite. You have to stay here to understand. The bathroom placement in the middle of the hotel room was pretty cool. Very large room. Hotel lobby was fabulously decorated too. We would stay here again. Hotel is walking distance to a mall. The spa next door was ok (massage and mani/pedi was not the greatest). But the proximity to popular HCM is a bit far (eg. Ben Thanh market, District 1 sites, etc.).
Read More
Verified traveler
10.0
/10
Reviewed 559 week(s) ago

Expedia Group verified review

I found the hotel on line and it was even better then I thought. It was a little hard to find but once we arrived we were well taken care if. It was decorated for Christmas but still had a regal feel. The service was very good and the rooms were large. We walked around the property and found fun restaurants and shop. The pool and food service was also very good. A great place to stay. Only thing it is a little ways out .
Read More
Jaroslaw
icon-with Partner
with Partner
8.0
/10
Reviewed 565 week(s) ago

Hotels.com verified review

The hotel is absolutely stunning, so tastefully decorated and every detail was thought of. It was clean and amazing. The service however did not match to these standards- although the staff was trying to please us, they had problem speaking English, whenever you asked them for something they were more interested in messaging on their private phones rather than helping you and some cleaner was hoovering in the room next door at 12 am... I had to go and tell him off. We also had to wait around 30 mins for breakfast to arrive and chase it. The hotel is not in the city centre and some people said they wondered why we stayed there but when they entered the hotel they said they understood why. if only the service had been better it would have got an amazing review. the deco at the hotel is amazing and very stylish!
Read More
hung
10.0
/10
Reviewed 577 week(s) ago

Hotels.com verified review

Verry good
Siu Wah
icon-with Partner
with Partner
10.0
/10
Reviewed 584 week(s) ago

Hotels.com verified review

Good things: - It is a good experience to stay in Tajmasogo, special design with black/white pattern, not like the brand name hotel which is standard setup - It is such a quiet hotel that it just like a resort (Although it is not as big as the resort in size) far away from the busy, crowded downtown (district 1&2) - there is a crescent walking path nearby, you would feel a relax, comfortable and safe place to walk around during the morning and evening time. - Excellent customer service, all servers are polite especially the concierge, they help us to call taxi, discuss the tour with travel agents, make reservation to the restaurant, etc, provide exclusive service to us. Need improvement: - Room door is locked by 4-digits passcode and do not have manual lock locked from inside, others can come inside when we are at the room, mentally not secured enough - we stay in the room which close to the busy road, the slide door of balcony not sound isolated enough, a bit noisy before 11pm - Cabinet door cannot be closed tidily - Slipper size is too small
Read More
Number of reviews per page
20
40