Emerald Ocean Hotel

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8.0
/10
Very Good
65 reviews

What Guests Say About Their Stay

Nguyen P. T.

8.5
/ 10
The quality is ok, the service and price are ok, suitable for the price. Clean
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Dang

8.8
/ 10
Hotel staff are very hospitable and friendly. The room is clean. The location is near the sea, convenient to go to many places, near the hotel, there are many good coffee places to sit in the morning and at night. There are car parking and 16 good seats.
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In the Area
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D5.01 phố biển Phan Thiết, Tp. Phan Thiết, T. Bình Thuận, Phan Thiet, Binh Thuan, Lam Dong, Vietnam, 800000

Main Facilities

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24-Hour Front Desk
Emerald Ocean Hotel is a hotel is located at Phu Thuy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Emerald Ocean Hotel

D5.01 phố biển Phan Thiết, Tp. Phan Thiết, T. Bình Thuận, Phan Thiet, Binh Thuan, Lam Dong, Vietnam, 800000
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Lobby Emerald Ocean Hotel
Lobby 2 Emerald Ocean Hotel

Discover More About Emerald Ocean Hotel

The Charm of Emerald Ocean Hotel

Welcome to the Emerald Ocean Hotel, your ideal gateway to the stunning landscapes and vibrant culture of Binh Thuan Province, Vietnam. Nestled in a region renowned for its breathtaking coastlines and rich heritage, the Emerald Ocean Hotel offers a perfect blend of comfort, convenience, and authentic local experiences, making it a top choice for Australian travellers seeking a memorable escape. Whether you're planning a relaxing beach holiday, an adventurous exploration, or a cultural immersion, our hotel provides a welcoming sanctuary designed to meet your every need. We understand what Australian travellers look for in a great stay: clean and comfortable rooms with excellent climate control, fantastic breakfast options that cater to diverse tastes, and easy access to local attractions and transport. Rates at Emerald Ocean Hotel start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Emerald Ocean Hotel

The Emerald Ocean Hotel is strategically situated in the heart of Phan Thiet City, a dynamic coastal hub in Binh Thuan Province. This prime location places you within easy reach of the region's most captivating natural wonders and cultural sites. You'll find yourself immersed in an atmosphere that balances serene coastal beauty with the lively pulse of local life, with charming cafes and bustling markets just a short stroll away. For those who love to explore on foot, the hotel's walkability is a significant advantage, allowing you to discover hidden gems and soak in the local ambiance at your own pace. While Phan Thiet is a destination best explored with a bit of freedom, the hotel also offers convenient access to local transport options for venturing further afield.

Guest Facilities and Services at Emerald Ocean Hotel

Guest facilities at Emerald Ocean Hotel are designed to ensure a comfortable and hassle-free stay for all our visitors. We pride ourselves on offering a range of amenities that cater to the preferences of discerning travellers, including those from Australia. You'll find that our commitment to service extends to providing a welcoming environment with essential conveniences. Enjoy complimentary Wi-Fi throughout the property, perfect for staying connected or sharing your travel adventures. Our 24-hour front desk is always ready to assist with any queries or requests, ensuring you feel supported at any hour. For those who appreciate a good start to the day, we offer excellent breakfast options, including delicious coffee and a variety of local and international dishes. Secure luggage storage is also available, giving you peace of mind as you explore before check-in or after check-out.

Room Information and Stay Experience at Emerald Ocean Hotel

The room types of Emerald Ocean Hotel offer a variety of comfortable and well-appointed accommodations to suit every traveller's needs. Each room is meticulously maintained to ensure a high standard of cleanliness, a crucial factor for Australian travellers. You can expect modern and efficient climate control systems to keep you comfortable regardless of the external weather. Bathrooms are designed to be clean, fresh, and functional, providing a refreshing space to start and end your day. We focus on providing a serene and restful environment, ensuring you get a good night's sleep after a day of exploring. The emphasis is on creating a home away from home, where comfort and quality are paramount.

Recommended Nearby Dining and Cafes around Emerald Ocean Hotel

Phan Thiet City boasts a vibrant culinary scene, and the Emerald Ocean Hotel is perfectly positioned to let you experience it. Just a short walk from the hotel, you'll discover a delightful array of local eateries and charming cafes. Savour the authentic flavours of Vietnamese cuisine, from fresh seafood caught daily to aromatic noodle soups and flavourful street food. For those who appreciate a good brunch, the area offers several spots that serve up delicious coffee and hearty meals, reminiscent of the café culture enjoyed back home. Whether you're craving a traditional Vietnamese breakfast or a more contemporary dining experience, the surrounding neighbourhood provides plenty of enticing options to satisfy your palate.

Popular Attractions and Activities near Emerald Ocean Hotel

The Emerald Ocean Hotel serves as an excellent base for exploring the many wonders of Phan Thiet City and its surroundings. Here are some popular attractions and activities you won't want to miss: * **Mui Ne Sand Dunes:** Experience the surreal beauty of the Red and White Sand Dunes, offering incredible photo opportunities and the chance to try sandboarding. * **Fairy Stream (Suoi Tien):** Discover this unique natural wonder, a shallow stream flowing through a picturesque canyon with colourful rock formations. * **Poshanu Cham Towers:** Immerse yourself in history and culture at these ancient Cham ruins, offering a glimpse into the region's past. * **Phan Thiet Market:** Explore the bustling local market to experience the vibrant daily life, sample local produce, and find unique souvenirs. * **Ke Ga Lighthouse:** Visit this iconic lighthouse perched on a rocky outcrop, offering panoramic views of the coastline. If you are looking for other activities around Emerald Ocean Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Emerald Ocean Hotel from the Airport

Navigating your journey from the airport to the Emerald Ocean Hotel is straightforward, with several convenient options available. For travellers arriving by air, understanding the airport transfer service of Emerald Ocean Hotel and the best ways to reach us is key to a smooth start to your holiday. Here are some common transportation methods: * **Airport Link Trains:** If your arrival airport offers direct train services to the city centre or a station near Phan Thiet, this can be an efficient and cost-effective option. * **Airport Shuttle Buses:** Many airports operate dedicated shuttle bus services that connect directly to major towns and cities, often providing a comfortable and direct route. * **Public Metered Taxis:** Traditional metered taxis are readily available at airport taxi ranks, offering a reliable way to reach your destination. Ensure the meter is used for a fair fare. * **Rideshare Services:** Convenient rideshare services can be booked via mobile apps, providing a modern and often competitive alternative for your journey. For a seamless travel experience, consider pre-booking your Airport transfer service or simply ask for directions to the Emerald Ocean Hotel upon arrival.

Summary of Why You Should Choose Emerald Ocean Hotel

The Emerald Ocean Hotel stands out as an exceptional choice for your Binh Thuan Province adventure, offering a perfect blend of comfort, convenience, and authentic local charm. Here’s a quick summary of why you should consider us for your next getaway: * **Prime Location:** Situated in the vibrant Phan Thiet City, providing easy access to stunning beaches, cultural sites, and local dining. * **Comfortable Accommodations:** Enjoy clean, well-appointed rooms with excellent climate control, ensuring a restful stay. * **Friendly and Helpful Service:** Our dedicated team is committed to making your visit memorable, with a 24-hour front desk ready to assist. * **Convenient Amenities:** Benefit from free Wi-Fi, delicious breakfast options, and secure luggage storage. Ready to experience the best of Binh Thuan? Check room availability at Emerald Ocean Hotel and start planning your trip today. Book Emerald Ocean Hotel with confidence through Traveloka for great rates and a seamless booking process. Book budget hotels in Binh Thuan Province, Lam Dong and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Emerald Ocean Hotel

Bar, Cafe and Lounge Emerald Ocean Hotel
Bar, Cafe and Lounge
Lobby Emerald Ocean Hotel
Lobby
Exterior Emerald Ocean Hotel
Exterior
Bedroom Emerald Ocean Hotel
Bedroom
In-room Bathroom Emerald Ocean Hotel
In-room Bathroom

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Emerald Ocean Hotel

Important Note

Guests are required to contact the accommodation at least 24 hours prior to arrival for better preparation and a seamless check-in experience

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Trẻ em từ 6 tuổi trở lên có thể bị phụ phí (nếu có) và thanh toán tại nơi lưu trú. Những khách từ 12 tuổi trở lên là tính như người lớn và thanh toán phí phụ thu tại nơi lưu trú. Children from 6 years old and older may be charged an additional fee (if any) and will be charged directly at the accommodation. Guests 12 years old and older are considered as an adult and will be charged at the accommodation.

General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Emerald Ocean Hotel
30
Number of floors in Emerald Ocean Hotel
5
Another facilities in Emerald Ocean Hotel
24-hour Receptionist

Frequently asked questions about Emerald Ocean Hotel

What are available facilities at Emerald Ocean Hotel?
There are top facilites at Emerald Ocean Hotel such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Emerald Ocean Hotel?
The standard check-in time at Emerald Ocean Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Emerald Ocean Hotel?
Emerald Ocean Hotel has a 2.5-star rating.
How many floors does Emerald Ocean Hotel have?
Emerald Ocean Hotel has 5.
How many rooms are available at Emerald Ocean Hotel?
Emerald Ocean Hotel has 30.
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Emerald Ocean Hotel reviews and ratings

Overall Ratings & Reviews Emerald Ocean Hotel

Traveloka (61)
Other sources (4)
8.1
Very Good
From 61 reviews
Provided by travellers on
Cleanliness

7.8

Room Comfort

7.7

Meal

7.7

Location

8.3

Service and Facilites

7.6

People often mention about Emerald Ocean Hotel
All
Ambiance (3)
Bedroom (3)
Bathroom (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Activity Option (2)
Room Space (2)
Hotel Area (2)
Family Friendly (1)
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Traveller Reviews Emerald Ocean Hotel

Number of reviews per page
20
40
Customer reviews
T***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 8 week(s) ago
The room was tiny, the smart air conditioner had a broken remote 😇. The toilet was super small, and there wasn't even a trash can in the whole room.
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1 people find it helpful
N***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 14 week(s) ago
The bathroom was too small, the room smelled musty, there was air freshener but it was empty and not refilled, the towels were stiff and rough on the skin, and none of the TV apps worked. The staff refused to clean the room because it was new.
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N***O
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
The location is convenient, however, the toilet doesn't have an exhaust fan or ventilation, so it smells terrible. I forgot to close the toilet door when I got back to the room and the smell permeated the whole place. I hope the hotel will improve this soon. Also, the bedsheets in the room are very old, yellowish-brown, and have many stains.
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2 people find it helpful
C***g
icon-origin-TRAVELOKA
6.9
/10
Reviewed 18 week(s) ago
On the positive side, the staff were very enthusiastic and provided all the necessary information. I was especially grateful that the hotel helped me upgrade to a room with a better window and view without charging extra. The hotel's location is also very convenient for getting to dining and entertainment areas. However, the experience in the room wasn't really good. The bathroom lacked ventilation, making it stuffy, hot, and smelly. Regarding room cleanliness, the bed linens and curtains were very dusty. Most concerning was that the trash can from the previous guest hadn't been cleaned, and it still contained leftover food, towels, and even baby diapers, causing a very unpleasant odor. I hope the hotel will improve this hygiene issue soon.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Good facilities, approachable and friendly owner, convenient location near the city center.
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1 people find it helpful
Tieu K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 50 week(s) ago
Beautiful, new hotel, giving us a special feeling of rest
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3 people find it helpful
T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.6
/10
Reviewed 57 week(s) ago
The room was very dirty, there was a lot of hair and fake eyelashes from previous guests. The toilet was old, the toilet bowl was moldy, stained green and black. The room smelled of glue.
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1 people find it helpful
n***n
icon-origin-TRAVELOKA
6.0
/10
Reviewed 90 week(s) ago
The bathroom is not clean, there are many stains on the walls, glass, and the wardrobe is not cleaned. The towels and bed sheets are very old, with many yellow stains. The room smells damp, the air conditioner is not cold, the TV signal is weak, and cannot be watched.
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1 people find it helpful
Minh T.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 100 week(s) ago
Room is a bit small, facilities are old, air conditioning is quite noisy, room price does not quite match the quality!
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1 people find it helpful
T***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 109 week(s) ago
The space is a bit narrow, but at this price, I can't expect much. The only thing that needs opinion is about room cleaning. I don't know if it was because at first the hotel prepared the wrong room and then had to change the room according to my booking so I didn't have time to prepare it or not. When I checked in, there was no drinking glass, the room had a damp smell, and the room sheets were dark with needles
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4 people find it helpful
D***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 124 week(s) ago
Phòng quá nhỏ không thể nghĩ tới,nhà vệ sinh vào là quay qua quay lại đụng liền
2 people find it helpful
Thy D.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 128 week(s) ago
Phòng khá nhỏ, giá thì ghi đã gồm VAT nhưng thực tế là chưa
2 people find it helpful
nguyen k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
Phục vụ lịch sự.tận tình.phòng hơi nhỏ. Sạch sẽ.
1 people find it helpful
Profile Picture
Nguyen P. P. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 141 week(s) ago
Personally, this hotel is not as good as the review 8.5/10. Central location, convenient to move around the city, however: Lack of receptionist to assist with check-in, room has a bad smell, worn and old towels, sink is higher than normal so it is difficult to use towel. The bed sheets and pillows are also old, with many stains that have not been treated. The air conditioner is noisy, the room is not soundproof. In particular, there is an older doctor assisting in the hotel lobby. He often says the same thing a few times, making guests feel uncomfortable.
Read More
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1 people find it helpful
Accommodation's Reply
23 Dec 2023
Hello! Thank you very much for your feedback. We will try to improve and overcome every day. Wishing you lots of health and luck
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See original
Nguyen P. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 151 week(s) ago
The quality is ok, the service and price are ok, suitable for the price. Clean
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1 people find it helpful
Accommodation's Reply
26 Sep 2023
Hello! Thank you for your feedback, I wish you good health and luck.
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See original
dung p. t.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 160 week(s) ago
The owner is older than usual, but she doesn't seem to care about booking through the app, so she gives the room without the required request.
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3 people find it helpful
Accommodation's Reply
21 Jul 2023
Yes, thank you for the response. Please understand that the reservation processing department has not processed the information in time, so she did not give the correct room class a book, sincerely apologize for this incident. Thank you
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Tran H. N.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 161 week(s) ago
Giá cũng không rẻ nhưng checkin nhận phòng phải tới 1 tiếng mới nhận được phòng Phòng có cửa ra cầu thang mặt sau của toà nhà mà đóng mở không có chốt được nên có người vào từ bên ngoài vẫn được Đặc biệt phòng không có máy xấy phải chạy xuống lễ tân đi mượn nhưng rất hay không có máy xấy để mượn Phòng giường đôi mà có mỗi 1 khăn tắm?? Lễ tân hay không có người trực
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4 people find it helpful
Accommodation's Reply
17 Jul 2023
Best regards! First, on behalf of the hotel, we would like to apologize to you for the incident you encountered. The price of a book compared to other hotels is not high, for the money you spent and the room you received, it's worth it. Second, the following stairs are emergency stairs, this staircase is not for pedestrians, the door just needs to gently push the latch inside with a button to lock the door. Third, my hair dryer was not arranged in the room at that time, but now I have fully arranged the rooms, I hope you understand for the inconvenience you encountered. The front desk often goes around and leads guests up and down, so sometimes I don't see you. Thank you for your reply. Good health to you
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Nguyen N. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 170 week(s) ago
The owner is friendly, the hotel is new but the construction contractor is not good enough.
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1 people find it helpful
VU THI T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 174 week(s) ago
Phòng ốc xịn, sạch sẽ, nếu có thêm máy sấy tóc nữa thì hợp lí. Chủ khách sạn rất dễ thương, hỗ trợ nhận phòng sớm luôn
1 people find it helpful
Phương
icon-origin-TRAVELOKA
9.7
/10
Reviewed 178 week(s) ago
Rất ok. Sạch sẽ. Thoáng mát, tiện nghi
6 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Emerald Ocean Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Emerald Ocean Hotel

Traveloka (61)
Other sources (4)
8.1
Very Good
From 61 reviews
Provided by travellers on
Cleanliness

7.8

Room Comfort

7.7

Meal

7.7

Location

8.3

Service and Facilites

7.6

People often mention about Emerald Ocean Hotel
All
Ambiance (3)
Bedroom (3)
Bathroom (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Activity Option (2)
Room Space (2)
Hotel Area (2)
Family Friendly (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Emerald Ocean Hotel

Number of reviews per page
20
40
Customer reviews
T***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 8 week(s) ago
The room was tiny, the smart air conditioner had a broken remote 😇. The toilet was super small, and there wasn't even a trash can in the whole room.
Translated by Google Icon
See original
1 people find it helpful
N***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 14 week(s) ago
The bathroom was too small, the room smelled musty, there was air freshener but it was empty and not refilled, the towels were stiff and rough on the skin, and none of the TV apps worked. The staff refused to clean the room because it was new.
Translated by Google Icon
See original
Find this review helpful?
N***O
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
The location is convenient, however, the toilet doesn't have an exhaust fan or ventilation, so it smells terrible. I forgot to close the toilet door when I got back to the room and the smell permeated the whole place. I hope the hotel will improve this soon. Also, the bedsheets in the room are very old, yellowish-brown, and have many stains.
Read More
Translated by Google Icon
See original
2 people find it helpful
C***g
icon-origin-TRAVELOKA
6.9
/10
Reviewed 18 week(s) ago
On the positive side, the staff were very enthusiastic and provided all the necessary information. I was especially grateful that the hotel helped me upgrade to a room with a better window and view without charging extra. The hotel's location is also very convenient for getting to dining and entertainment areas. However, the experience in the room wasn't really good. The bathroom lacked ventilation, making it stuffy, hot, and smelly. Regarding room cleanliness, the bed linens and curtains were very dusty. Most concerning was that the trash can from the previous guest hadn't been cleaned, and it still contained leftover food, towels, and even baby diapers, causing a very unpleasant odor. I hope the hotel will improve this hygiene issue soon.
Read More
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Good facilities, approachable and friendly owner, convenient location near the city center.
Translated by Google Icon
See original
1 people find it helpful
Tieu K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 50 week(s) ago
Beautiful, new hotel, giving us a special feeling of rest
Translated by Google Icon
See original
3 people find it helpful
T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.6
/10
Reviewed 57 week(s) ago
The room was very dirty, there was a lot of hair and fake eyelashes from previous guests. The toilet was old, the toilet bowl was moldy, stained green and black. The room smelled of glue.
Translated by Google Icon
See original
1 people find it helpful
n***n
icon-origin-TRAVELOKA
6.0
/10
Reviewed 90 week(s) ago
The bathroom is not clean, there are many stains on the walls, glass, and the wardrobe is not cleaned. The towels and bed sheets are very old, with many yellow stains. The room smells damp, the air conditioner is not cold, the TV signal is weak, and cannot be watched.
Translated by Google Icon
See original
1 people find it helpful
Minh T.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 100 week(s) ago
Room is a bit small, facilities are old, air conditioning is quite noisy, room price does not quite match the quality!
Translated by Google Icon
See original
1 people find it helpful
T***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 109 week(s) ago
The space is a bit narrow, but at this price, I can't expect much. The only thing that needs opinion is about room cleaning. I don't know if it was because at first the hotel prepared the wrong room and then had to change the room according to my booking so I didn't have time to prepare it or not. When I checked in, there was no drinking glass, the room had a damp smell, and the room sheets were dark with needles
Read More
Translated by Google Icon
See original
4 people find it helpful
D***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 124 week(s) ago
Phòng quá nhỏ không thể nghĩ tới,nhà vệ sinh vào là quay qua quay lại đụng liền
2 people find it helpful
Thy D.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 128 week(s) ago
Phòng khá nhỏ, giá thì ghi đã gồm VAT nhưng thực tế là chưa
2 people find it helpful
nguyen k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
Phục vụ lịch sự.tận tình.phòng hơi nhỏ. Sạch sẽ.
1 people find it helpful
Profile Picture
Nguyen P. P. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 141 week(s) ago
Personally, this hotel is not as good as the review 8.5/10. Central location, convenient to move around the city, however: Lack of receptionist to assist with check-in, room has a bad smell, worn and old towels, sink is higher than normal so it is difficult to use towel. The bed sheets and pillows are also old, with many stains that have not been treated. The air conditioner is noisy, the room is not soundproof. In particular, there is an older doctor assisting in the hotel lobby. He often says the same thing a few times, making guests feel uncomfortable.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Dec 2023
Hello! Thank you very much for your feedback. We will try to improve and overcome every day. Wishing you lots of health and luck
Translated by Google Icon
See original
Nguyen P. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 151 week(s) ago
The quality is ok, the service and price are ok, suitable for the price. Clean
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
26 Sep 2023
Hello! Thank you for your feedback, I wish you good health and luck.
Translated by Google Icon
See original
dung p. t.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 160 week(s) ago
The owner is older than usual, but she doesn't seem to care about booking through the app, so she gives the room without the required request.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
21 Jul 2023
Yes, thank you for the response. Please understand that the reservation processing department has not processed the information in time, so she did not give the correct room class a book, sincerely apologize for this incident. Thank you
Translated by Google Icon
See original
Tran H. N.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 161 week(s) ago
Giá cũng không rẻ nhưng checkin nhận phòng phải tới 1 tiếng mới nhận được phòng Phòng có cửa ra cầu thang mặt sau của toà nhà mà đóng mở không có chốt được nên có người vào từ bên ngoài vẫn được Đặc biệt phòng không có máy xấy phải chạy xuống lễ tân đi mượn nhưng rất hay không có máy xấy để mượn Phòng giường đôi mà có mỗi 1 khăn tắm?? Lễ tân hay không có người trực
Read More
4 people find it helpful
Accommodation's Reply
17 Jul 2023
Best regards! First, on behalf of the hotel, we would like to apologize to you for the incident you encountered. The price of a book compared to other hotels is not high, for the money you spent and the room you received, it's worth it. Second, the following stairs are emergency stairs, this staircase is not for pedestrians, the door just needs to gently push the latch inside with a button to lock the door. Third, my hair dryer was not arranged in the room at that time, but now I have fully arranged the rooms, I hope you understand for the inconvenience you encountered. The front desk often goes around and leads guests up and down, so sometimes I don't see you. Thank you for your reply. Good health to you
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Nguyen N. M.
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8.5
/10
Reviewed 170 week(s) ago
The owner is friendly, the hotel is new but the construction contractor is not good enough.
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1 people find it helpful
VU THI T. T.
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9.4
/10
Reviewed 174 week(s) ago
Phòng ốc xịn, sạch sẽ, nếu có thêm máy sấy tóc nữa thì hợp lí. Chủ khách sạn rất dễ thương, hỗ trợ nhận phòng sớm luôn
1 people find it helpful
Phương
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9.7
/10
Reviewed 178 week(s) ago
Rất ok. Sạch sẽ. Thoáng mát, tiện nghi
6 people find it helpful
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