At first it took quite a while to find the hotel because there was no sign outside, the entrance was quite small, making up for the super nice and clean decor. Located in the heart of Hanoi, so convenient to travel.
I'm so lucky to be able to book such a nice hotel, the hotel is new, comfortable, clean, and very fragrant, the staff is super cute, best place in town. ❤️❤️
I feel this is one of the best 5* hotels in Hanoi. As a Japanese hotel and with many Japanese guests staying here, I find the hotel meets certain standards that few other hotels have: hygiene, comfort, coziness and delicious Japanese food. The hotel is also conveniently located to move into the old town and is not too crowded so the rooms are also larger than the hotels around Hoan Kiem Lake.
Great! Clean room, full facilities, soft and quiet bed. Friendly staff, enthusiastic support. Central location, close to many places to eat and visit. Reasonable price compared to quality. Will come back when the opportunity arises.
Friendly staff and helpful. The rooms are clean and nice. It's a big street in front the hotel and every thing is around like food, clothes, and a lot of coffee shops. The hotel is not far from Hoan Kiem lake, and the old quarter Ha Noi, ...I will stay at hotel Bel Ami when I come back Ha Noi because i feel comfortable there.
The room is exactly as pictured, comfortable, very convenient, the staff is enthusiastic too, if I have the chance to go to Hanoi I will book this place again
The hotel is clean, 10 points for the quality of service, the attitude of the staff and the arrangement of the furniture in the hotel is very good, extremely impressed with the "do not use cheap shower gels, shampoos, toothpastes"