Hanoi Maro Hotel

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8.8
/10
Exceptional
196 reviews

What Guests Say About Their Stay

A***v

9.7
/ 10
I had a great stay at this hotel. Everything was good, the room was comfortable, spacious, and very clean. The staff were very friendly and extremely helpful throughout my stay. They made the experience even more pleasant. I would definitely recommend this hotel.

Anh D. N.

8.5
/ 10
Convenient central nagy location, friendly staff, enthusiastic support
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Do Thi T. H.

9.7
/ 10
The hotel has a convenient location, clean. Reception and service are very enthusiastic, thoughtful and hospitable. I am very satisfied with the hotel.
See original

Jen

9.7
/ 10
Good location, easy access to Hoan Kiem lake and night market. The hotel is clean, the staff are friendly and the support is enthusiastic. There are many delicious restaurants around. Will definitely come back next time.
See original

Jen Jen

10.0
/ 10
The hotel is in a nice location, very convenient. Extremely friendly staff. Clean, new and beautiful room. Will definitely come back next time!
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In the Area
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64 Cau Go, Hang Bac, Hoan Kiem, Hanoi, Vietnam, 104541

Main Facilities

Read More
AC
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Maro Hotel Hanoi Maro Hotel is a hotel is located at Hang Bac. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hanoi Maro Hotel

64 Cau Go, Hang Bac, Hoan Kiem, Hanoi, Vietnam, 104541
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Lobby Hanoi Maro Hotel
Lobby 2 Hanoi Maro Hotel

Discover More About Hanoi Maro Hotel

Discover the Comfort and Convenience of Maro Hotel in Hanoi

Planning a trip to Vietnam and looking for a comfortable and well-located base in the heart of Hanoi? Maro Hotel offers a fantastic option for Australian travellers seeking a blend of modern amenities, friendly service, and easy access to the city's vibrant attractions. Whether you're here for business or leisure, Maro Hotel aims to provide a welcoming and convenient stay, making your Hanoi experience truly memorable. Rates at Maro Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Maro Hotel

Maro Hotel is situated in the bustling Hoan Kiem District, a prime location that puts you right in the centre of Hanoi's historical and cultural heart. This vibrant neighbourhood is known for its charming streets, bustling markets, and proximity to iconic landmarks. You'll find yourself surrounded by a lively atmosphere, with plenty of local cafes and shops to explore right on your doorstep. The hotel's central position means that many of Hanoi's must-see sights are within easy walking distance, allowing you to immerse yourself in the city's unique charm. For those arriving from further afield, the hotel is conveniently located with access to public transport links, making it easy to navigate the city and beyond. The surrounding area offers a fantastic blend of traditional Vietnamese life and modern conveniences, perfect for travellers who appreciate both authenticity and ease of access.

Guest Facilities and Services at Maro Hotel

Guest facilities at Maro Hotel are designed to ensure a comfortable and hassle-free stay for all visitors. Understanding the needs of travellers, the hotel provides essential services to enhance your experience. You can expect reliable free Wi-Fi throughout the property, allowing you to stay connected with loved ones or catch up on work. A helpful 24-hour front desk is available to assist with any queries or requests you may have at any time of the day or night. For those who enjoy starting their day with a good meal, the hotel offers breakfast options, and the availability of great coffee is a welcome touch for many travellers. Secure luggage storage is also provided, giving you peace of mind if you have an early arrival or late departure. While specific operating hours for all services are best confirmed directly, the general aim is to provide a supportive and convenient environment.

Room Information and Stay Experience at Maro Hotel

The room types of Maro Hotel are curated to offer a comfortable and restful sanctuary after a day of exploring Hanoi. Each room is designed with your comfort in mind, featuring clean and well-maintained spaces. You can expect modern climate control systems to ensure a pleasant temperature regardless of the weather outside, a crucial element for a good night's sleep. The beds are prepared for your comfort, and the bathrooms are kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is on providing a relaxing environment where you can unwind. The overall aim is to provide a peaceful and refreshing atmosphere, ensuring you wake up feeling rejuvenated and ready for another day of adventure in Hanoi.

Recommended Nearby Dining and Cafes around Maro Hotel

Hanoi is a culinary paradise, and Maro Hotel's location in the Hoan Kiem District places you at the epicentre of its vibrant food scene. You'll be spoilt for choice with a plethora of dining options just a short stroll away. From bustling street food stalls serving authentic Vietnamese delicacies to charming local eateries and sophisticated restaurants, there's something to satisfy every palate. The area is also renowned for its strong café culture, offering excellent coffee and delightful brunch spots that might remind you of home. Imagine starting your day with a freshly brewed Vietnamese coffee or enjoying a leisurely breakfast at a nearby cafe. Exploring the local markets is also a must, offering a sensory feast and a chance to sample regional specialties. The proximity to such a diverse range of culinary experiences means you can easily discover the authentic flavours of Hanoi.

Popular Attractions and Activities near Maro Hotel

The Hoan Kiem District is brimming with iconic landmarks and cultural experiences, making Maro Hotel an ideal starting point for your explorations. Within easy reach, you can discover the serene beauty of Hoan Kiem Lake and the picturesque Ngoc Son Temple situated on a small island in the lake, accessible via the charming red Huc Bridge. Immerse yourself in history at the Temple of Literature, Vietnam's first national university, a beautiful example of traditional Vietnamese architecture. The Old Quarter, a maze of narrow streets, is a must-visit for its bustling atmosphere, traditional shops, and vibrant street life. For a glimpse into Vietnam's revolutionary past, the Ho Chi Minh Mausoleum complex is a significant historical site. Don't miss the chance to experience a traditional Water Puppet Theatre show, a unique and entertaining art form. If you are looking for other activities around Maro Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Maro Hotel from the Airport

Navigating your journey from the airport to Maro Hotel is straightforward, with several convenient transportation options available. Understanding how to get to Maro Hotel is key to a smooth arrival. * **Airport Link Trains:** If available, these offer a direct and efficient way to reach the city centre, from where you can take a short taxi or rideshare service to the hotel. * **Airport Shuttle Buses:** Many airports operate shuttle bus services that connect directly to key points in the city. * **Public Metered Taxis:** Readily available at the airport, these provide a direct route to Maro Hotel. Ensure the meter is used for a fair fare. * **Rideshare Services:** You can book a rideshare service through your smartphone for a convenient and often cost-effective journey to the hotel. For a seamless travel experience, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Maro Hotel

Maro Hotel stands out as an excellent choice for Australian travellers seeking a comfortable, convenient, and well-located accommodation in Hanoi. Its prime position in the Hoan Kiem District ensures you are at the heart of the action, with easy access to historical sites, vibrant markets, and a fantastic culinary scene. The hotel's commitment to providing essential guest facilities, including reliable Wi-Fi and a helpful 24-hour front desk, contributes to a stress-free stay. The comfortable and clean rooms offer a welcome retreat after a day of exploration. Here’s a quick summary of why Maro Hotel is a great pick: * **Prime Location:** Situated in the vibrant Hoan Kiem District, close to major attractions and local life. * **Comfortable Accommodation:** Clean, well-equipped rooms with effective climate control for a restful stay. * **Convenient Services:** Essential amenities like free Wi-Fi and a 24-hour front desk to cater to your needs. * **Authentic Experience:** Easy access to Hanoi's renowned food and coffee culture. Ready to experience the charm of Hanoi? Check room availability at Maro Hotel and Book Maro Hotel today! For your travel needs, you can also Book budget hotels in Hanoi and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Hanoi Maro Hotel

Functional Hall Hanoi Maro Hotel
Functional Hall
Lobby Hanoi Maro Hotel
Lobby
Exterior Hanoi Maro Hotel
Exterior
Bedroom Hanoi Maro Hotel
Bedroom
In-room Bathroom Hanoi Maro Hotel
In-room Bathroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • Late check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Early check-in
  • Elevator
  • Late check-out
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Non-smoking room
  • Terrace

Transportation

  • Parking with surcharge
  • Car rental

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Nearby Facilities

  • ATM/Banking
  • Laundry

Food and Drinks

  • Buffet lunch

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hanoi Maro Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Hanoi Maro Hotel
18
Number of floors in Hanoi Maro Hotel
5
Another facilities in Hanoi Maro Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Early Check-in

Frequently asked questions about Hanoi Maro Hotel

What are available facilities at Hanoi Maro Hotel?
There are top facilites at Hanoi Maro Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hanoi Maro Hotel?
The standard check-in time at Hanoi Maro Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hanoi Maro Hotel?
Hanoi Maro Hotel has a 3.0-star rating.
How many floors does Hanoi Maro Hotel have?
Hanoi Maro Hotel has 5.
How many rooms are available at Hanoi Maro Hotel?
Hanoi Maro Hotel has 18.
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Hanoi Maro Hotel reviews and ratings

Overall Ratings & Reviews Hanoi Maro Hotel

Traveloka (125)
Other sources (71)
9.0
Exceptional
From 125 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.0

Meal

8.4

Location

9.4

Service and Facilites

9.2

People often mention about Hanoi Maro Hotel
All
Distance to City Center (3)
Surroundings (3)
Staff Friendliness (3)
Ambiance (3)
Hotel Area (3)
Accessibility (2)
Check-in/out Time (2)
Bedroom (2)
Bathroom (2)
Taste (2)
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Most Recent
Format
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Preferences
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Traveller Reviews Hanoi Maro Hotel

Number of reviews per page
20
40
Customer reviews
Quyên T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel has a great location right in the heart of the old town, although I was initially surprised by how small the room was (2 single beds) despite the information stating 22m2. But the breakfast was delicious, the owner was lovely and very hospitable, and the staff at the counter were also very enthusiastic.
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A***v
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
I had a great stay at this hotel. Everything was good, the room was comfortable, spacious, and very clean. The staff were very friendly and extremely helpful throughout my stay. They made the experience even more pleasant. I would definitely recommend this hotel.
Find this review helpful?
bui m. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Maro Hotel is by the side of Hoan Kiem Lake, so convenient to stay and travel. Staffs are more helpful and friendly. Should choose Maro Hotel for your trip! I have stayed for 5 days
Find this review helpful?
Le thi H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
I am very satisfied with the support staff, especially the receptionist who is very friendly and enthusiastic. The central location is convenient for traveling and visiting the old town and Hoan Kiem Lake.
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1 people find it helpful
J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
Rooms are clean and good. Got a minimarket and a lot of food around.
Find this review helpful?
Anh D. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 73 week(s) ago
Located right in the center near the lake, right in the walking street area and around there are many diverse restaurants to choose from. The staff is very enthusiastic in supporting issues about rooms, check-in/check-out times and other services according to the needs of guests.
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duong d. t.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 138 week(s) ago
Book a room via the app for 1,462 million, add km code and about 1,380 million for a deluxe room. The photo on the room app is very clean and neat, but when checking in, the pictures of the place and room are different. Old, dirty, peeling wallpaper. The stained showerhead was not replaced, and the bathroom was extremely poorly cleaned when the yellow floor tiles were not scrubbed. Even with 2 bottles of free mineral water given to guests during the day, 1 bottle was half-drinked and could not be replaced (as shown in the photo below). Around 12:30 a.m. when I arrived and checked in, the staff assisted me in checking in early. I took note of this, but when I got to the room, I just looked bored. About 5 minutes after consulting with my husband, I called down to report. Expressing her disappointment, she said she would change her room but accepted it at 2pm. happily returned that room and wandered around eating and drinking until 2:30 a.m. When I checked in to the new room, it was no different from the old room. As a bonus, the shower is stained black like it was used from the 80s to 2023. The bathroom floor is yellow, the bed was ordered as a large bed but received a single bed put together 🙂. Surely there is no case where you spend money to rent a hotel room and have to take 2 disposable toothbrushes provided by the hotel to scrub the bathroom floor to make it less dirty and scrub the shower to see if there is any improvement. Yes or no, it's not like me. The room quality is so bad compared to the hotel's location and price. There is no such thing as a second visit!
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5 people find it helpful
Anh D. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 190 week(s) ago
Convenient central nagy location, friendly staff, enthusiastic support
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Lipo D. L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 354 week(s) ago
Very small room, cramped. Breakfast only has chicken noodles and beef noodle soup is a hot dish, but after ordering beef noodle soup, wait for about 5 minutes before the staff returned to report that there was no pho, so making chicken noodles and really bad noodles could not swallow. The kitchen counter staff is cold. The only plus is that the receptionists are friendly.
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2 people find it helpful
BUI N. D.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 355 week(s) ago
The hotel is very clean, friendly staff, Great location, only 5 minutes walk to Hoan Kiem Lake, the area with many delicious food. However, breakfast was not delicious.
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LE TU M. T.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 355 week(s) ago
1 suitable for families, elders and children - The location is right at Cau Go Street, 3 minutes walk to Sword Lake - The restaurant is right next to the house, a 2 minute walk. There are bun thang and bun cha, very tasty right next to - Staff attitude enthusiastic and somewhat outrageous, but I like. They helped me buy tickets for a puppet show, even repairing jeans. - Family room quality, clean, luxurious furniture, good quality wooden floors (no smell, no moisture). 2 large bunk beds + 1 extra sofa for older people who cannot lie down with the mattress (suitable for young people and babies) Points to overcome: quality of breakfast, should add 1 sister to help prepare food for 2 he worked so hard.
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2 people find it helpful
Ngan T. H.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 368 week(s) ago
The room very clean and staff very friendly and helpful too. Good location for walk around. I recommend staying in there.
2 people find it helpful
Listya D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 379 week(s) ago
Maro Hotel is strategically located in the center of Old Quarter, walking distance to Hoan Kiem lake. The room is nice and clean. I love the chicken pho they serve on breakfast. But the best of all, they have the nicest staff! The hotel staff are very friendly and accommodating. When our aircon didn't work after they service it for the second time, they gave us a new room directly. When we were waiting for our Grab, they offered to check with the driver to ensure that he got the right address (most of taxi driver don't speak English there). When we wanted to have late night munch, they walked us to the noodle place nearby. On our last night in Hanoi, we celebrated my best friend's birthday and went back to the hotel late. The hotel staffs apparently were waiting with a birthday cake prepared for him!
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ngo thi xuan anh
icon-origin-TRAVELOKA
9.7
/10
Reviewed 381 week(s) ago
Very nice, clean hotel, enthusiastic staff. Convenient for traveling very close to the sword lake 👌👌👌
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Pham T. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 384 week(s) ago
Enthusiastic staff, convenient location
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2 people find it helpful
Eva Febyana Katili
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 385 week(s) ago
Maro Hotel..We love stayed here.. Staff very helpful en friendly😊 me and friends love them..They so care of us😊 They made us breakfast boxes cause we had to fly early in the morning to Da Nang. They organized us for the trip to Ha long Bay. The Staff like a family. The room are so clean en neat. They provides us for toiletries every day. The Hotel location in perfect area. Easy to go every where. For food, for the beautiful spot. Enjoy the city from the roof top. This hotel are so perfect. They only need to change or add more for the breakfast menus. I didn't took the photos of our room, cause the room picture just exactly/same like on the web or any kind of online booking agent. WiFi good connection..
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2 people find it helpful
Cao U. D.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
4.9
/10
Reviewed 386 week(s) ago
The room has a bad smell (it seems to have dead mice in the ventilation system), the old wall, breakfast only has eggs, the sound is very bad. Look at the image shimmering but the reality is extremely disappointing. should pay attention to the reality of the image. Also old and hard towels look very anxious. Extremely disappointed because this booking price is also quite high
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2 people find it helpful
Le Thi M. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 386 week(s) ago
Hotel service is nice, location very good. Room clean.
2 people find it helpful
Pham T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 389 week(s) ago
Great location, near the lake. Staffs are very nice & helpful. Especially morning shift receptionist and bellman. Highly recommend & will back soon!
1 people find it helpful
Huynh T. P. L.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 389 week(s) ago
Clean, convenient, great location, good value. I like the breakfast space.
1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hanoi Maro Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hanoi Maro Hotel

Traveloka (125)
Other sources (71)
9.0
Exceptional
From 125 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.0

Meal

8.4

Location

9.4

Service and Facilites

9.2

People often mention about Hanoi Maro Hotel
All
Distance to City Center (3)
Surroundings (3)
Staff Friendliness (3)
Ambiance (3)
Hotel Area (3)
Accessibility (2)
Check-in/out Time (2)
Bedroom (2)
Bathroom (2)
Taste (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hanoi Maro Hotel

Number of reviews per page
20
40
Customer reviews
Quyên T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel has a great location right in the heart of the old town, although I was initially surprised by how small the room was (2 single beds) despite the information stating 22m2. But the breakfast was delicious, the owner was lovely and very hospitable, and the staff at the counter were also very enthusiastic.
Translated by Google Icon
See original
Find this review helpful?
A***v
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
I had a great stay at this hotel. Everything was good, the room was comfortable, spacious, and very clean. The staff were very friendly and extremely helpful throughout my stay. They made the experience even more pleasant. I would definitely recommend this hotel.
Find this review helpful?
bui m. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Maro Hotel is by the side of Hoan Kiem Lake, so convenient to stay and travel. Staffs are more helpful and friendly. Should choose Maro Hotel for your trip! I have stayed for 5 days
Find this review helpful?
Le thi H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
I am very satisfied with the support staff, especially the receptionist who is very friendly and enthusiastic. The central location is convenient for traveling and visiting the old town and Hoan Kiem Lake.
Translated by Google Icon
See original
1 people find it helpful
J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
Rooms are clean and good. Got a minimarket and a lot of food around.
Find this review helpful?
Anh D. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 73 week(s) ago
Located right in the center near the lake, right in the walking street area and around there are many diverse restaurants to choose from. The staff is very enthusiastic in supporting issues about rooms, check-in/check-out times and other services according to the needs of guests.
Translated by Google Icon
See original
Find this review helpful?
duong d. t.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 138 week(s) ago
Book a room via the app for 1,462 million, add km code and about 1,380 million for a deluxe room. The photo on the room app is very clean and neat, but when checking in, the pictures of the place and room are different. Old, dirty, peeling wallpaper. The stained showerhead was not replaced, and the bathroom was extremely poorly cleaned when the yellow floor tiles were not scrubbed. Even with 2 bottles of free mineral water given to guests during the day, 1 bottle was half-drinked and could not be replaced (as shown in the photo below). Around 12:30 a.m. when I arrived and checked in, the staff assisted me in checking in early. I took note of this, but when I got to the room, I just looked bored. About 5 minutes after consulting with my husband, I called down to report. Expressing her disappointment, she said she would change her room but accepted it at 2pm. happily returned that room and wandered around eating and drinking until 2:30 a.m. When I checked in to the new room, it was no different from the old room. As a bonus, the shower is stained black like it was used from the 80s to 2023. The bathroom floor is yellow, the bed was ordered as a large bed but received a single bed put together 🙂. Surely there is no case where you spend money to rent a hotel room and have to take 2 disposable toothbrushes provided by the hotel to scrub the bathroom floor to make it less dirty and scrub the shower to see if there is any improvement. Yes or no, it's not like me. The room quality is so bad compared to the hotel's location and price. There is no such thing as a second visit!
Read More
Translated by Google Icon
See original
5 people find it helpful
Anh D. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 190 week(s) ago
Convenient central nagy location, friendly staff, enthusiastic support
Translated by Google Icon
See original
Find this review helpful?
Lipo D. L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 354 week(s) ago
Very small room, cramped. Breakfast only has chicken noodles and beef noodle soup is a hot dish, but after ordering beef noodle soup, wait for about 5 minutes before the staff returned to report that there was no pho, so making chicken noodles and really bad noodles could not swallow. The kitchen counter staff is cold. The only plus is that the receptionists are friendly.
Read More
Translated by Google Icon
See original
2 people find it helpful
BUI N. D.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 355 week(s) ago
The hotel is very clean, friendly staff, Great location, only 5 minutes walk to Hoan Kiem Lake, the area with many delicious food. However, breakfast was not delicious.
Translated by Google Icon
See original
Find this review helpful?
LE TU M. T.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 355 week(s) ago
1 suitable for families, elders and children - The location is right at Cau Go Street, 3 minutes walk to Sword Lake - The restaurant is right next to the house, a 2 minute walk. There are bun thang and bun cha, very tasty right next to - Staff attitude enthusiastic and somewhat outrageous, but I like. They helped me buy tickets for a puppet show, even repairing jeans. - Family room quality, clean, luxurious furniture, good quality wooden floors (no smell, no moisture). 2 large bunk beds + 1 extra sofa for older people who cannot lie down with the mattress (suitable for young people and babies) Points to overcome: quality of breakfast, should add 1 sister to help prepare food for 2 he worked so hard.
Read More
Translated by Google Icon
See original
2 people find it helpful
Ngan T. H.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 368 week(s) ago
The room very clean and staff very friendly and helpful too. Good location for walk around. I recommend staying in there.
2 people find it helpful
Listya D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 379 week(s) ago
Maro Hotel is strategically located in the center of Old Quarter, walking distance to Hoan Kiem lake. The room is nice and clean. I love the chicken pho they serve on breakfast. But the best of all, they have the nicest staff! The hotel staff are very friendly and accommodating. When our aircon didn't work after they service it for the second time, they gave us a new room directly. When we were waiting for our Grab, they offered to check with the driver to ensure that he got the right address (most of taxi driver don't speak English there). When we wanted to have late night munch, they walked us to the noodle place nearby. On our last night in Hanoi, we celebrated my best friend's birthday and went back to the hotel late. The hotel staffs apparently were waiting with a birthday cake prepared for him!
Read More
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ngo thi xuan anh
icon-origin-TRAVELOKA
9.7
/10
Reviewed 381 week(s) ago
Very nice, clean hotel, enthusiastic staff. Convenient for traveling very close to the sword lake 👌👌👌
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Pham T. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 384 week(s) ago
Enthusiastic staff, convenient location
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2 people find it helpful
Eva Febyana Katili
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 385 week(s) ago
Maro Hotel..We love stayed here.. Staff very helpful en friendly😊 me and friends love them..They so care of us😊 They made us breakfast boxes cause we had to fly early in the morning to Da Nang. They organized us for the trip to Ha long Bay. The Staff like a family. The room are so clean en neat. They provides us for toiletries every day. The Hotel location in perfect area. Easy to go every where. For food, for the beautiful spot. Enjoy the city from the roof top. This hotel are so perfect. They only need to change or add more for the breakfast menus. I didn't took the photos of our room, cause the room picture just exactly/same like on the web or any kind of online booking agent. WiFi good connection..
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2 people find it helpful
Cao U. D.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
4.9
/10
Reviewed 386 week(s) ago
The room has a bad smell (it seems to have dead mice in the ventilation system), the old wall, breakfast only has eggs, the sound is very bad. Look at the image shimmering but the reality is extremely disappointing. should pay attention to the reality of the image. Also old and hard towels look very anxious. Extremely disappointed because this booking price is also quite high
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2 people find it helpful
Le Thi M. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 386 week(s) ago
Hotel service is nice, location very good. Room clean.
2 people find it helpful
Pham T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 389 week(s) ago
Great location, near the lake. Staffs are very nice & helpful. Especially morning shift receptionist and bellman. Highly recommend & will back soon!
1 people find it helpful
Huynh T. P. L.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 389 week(s) ago
Clean, convenient, great location, good value. I like the breakfast space.
1 people find it helpful
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