Hanoi Maro Hotel

Hotels
8.8
/10
Exceptional
194 reviews

What Guests Say About Their Stay

A***v

9.7
/ 10
I had a great stay at this hotel. Everything was good, the room was comfortable, spacious, and very clean. The staff were very friendly and extremely helpful throughout my stay. They made the experience even more pleasant. I would definitely recommend this hotel.

Anh D. N.

8.5
/ 10
Convenient central nagy location, friendly staff, enthusiastic support
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Do Thi T. H.

9.7
/ 10
The hotel has a convenient location, clean. Reception and service are very enthusiastic, thoughtful and hospitable. I am very satisfied with the hotel.
See original

Jen

9.7
/ 10
Good location, easy access to Hoan Kiem lake and night market. The hotel is clean, the staff are friendly and the support is enthusiastic. There are many delicious restaurants around. Will definitely come back next time.
See original

Jen Jen

10.0
/ 10
The hotel is in a nice location, very convenient. Extremely friendly staff. Clean, new and beautiful room. Will definitely come back next time!
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In the Area
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64 Cau Go, Hang Bac, Hoan Kiem, Hanoi, Vietnam, 104541

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Maro Hotel Hanoi Maro Hotel is a hotel is located at Hang Bac. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hanoi Maro Hotel

64 Cau Go, Hang Bac, Hoan Kiem, Hanoi, Vietnam, 104541
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Lobby Hanoi Maro Hotel
Lobby 2 Hanoi Maro Hotel

Discover More About Hanoi Maro Hotel

Discover Maro Hotel: Your Gateway to Hanoi's Charm

Welcome to Maro Hotel, a distinguished accommodation nestled in the heart of Vietnam's vibrant capital, Hanoi. Whether you're a seasoned traveler or embarking on your first adventure to this captivating city, Maro Hotel offers an unparalleled experience, blending modern comfort with the rich cultural tapestry of Hanoi. Our prime location, exceptional amenities, and warm hospitality ensure a memorable stay for every guest. Room rates at Maro Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Maro Hotel Location

Maro Hotel is strategically situated in the bustling Hoan Kiem District, the historical and cultural epicenter of Hanoi. Located at 64 Cầu Gỗ, Hàng Bạc, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 104541, our hotel is just a short distance from the city center, offering easy access to the city's most iconic landmarks and vibrant street life. The atmosphere surrounding Maro Hotel is one of dynamic energy, with the famous Hoan Kiem Lake and the charming Old Quarter just a stone's throw away. Guests will find themselves immersed in a neighborhood alive with traditional markets, bustling street food stalls, and the captivating rhythm of daily Hanoi life. Its central position makes it an ideal base for exploring the city's rich heritage, from ancient temples to colonial architecture.

Maro Hotel Facilities & Services

Facilities for guests at Maro Hotel are designed to cater to every need, ensuring a comfortable and convenient stay. We pride ourselves on offering a comprehensive range of services to enhance your experience.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any queries or requests.
  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access throughout the hotel.
  • On-site Restaurant:

    Savor delicious local and international cuisine without leaving the hotel.
  • Bar/Lounge:

    Unwind with a refreshing drink in our stylish bar.
  • Concierge Services:

    Get expert recommendations and assistance with tour bookings and transportation.
  • Luggage Storage:

    Secure storage is available for your belongings before check-in or after check-out.
  • Daily Housekeeping:

    Enjoy a clean and tidy room every day.
  • Currency Exchange:

    Conveniently exchange your currency at the front desk.
  • ATM/Cash Machine on site:

    Easy access to cash for your convenience.
  • Air-Conditioned Public Areas:

    Stay comfortable in our common spaces.
  • Designated Smoking Areas:

    Available for guests who smoke.
  • Free Parking Space:

    Ample parking is available for guests traveling by car.
  • Airport Shuttle Service:

    Available for a fee of PHP 1,500 per way.

Maro Hotel Room Types

Discover a range of meticulously designed accommodations, offering the perfect sanctuary after a day of exploring Hanoi. The room types of Maro Hotel are diverse, ensuring there's an option to suit every traveler's preference and budget.
  • Standard Room:

    Comfortable and well-appointed, available with either a city view or garden view. Non-smoking rooms are available.
  • Deluxe Room:

    Offering enhanced space and amenities, these rooms provide a city view. Some Deluxe rooms feature a bathtub for added relaxation. Non-smoking rooms are available.
  • Executive Suite:

    Our most spacious option, featuring separate living and sleeping areas, a city view, and a luxurious bathtub. Ideal for those seeking extra comfort and privacy. Non-smoking rooms are available.
  • Family Room:

    Designed to accommodate families, these rooms offer ample space and can be configured with either a city view or garden view. Some Family Rooms include a bathtub. Non-smoking rooms are available.
Please note that all rooms are non-smoking unless otherwise specified. For guests with pets, Maro Hotel offers pet-friendly rooms with an additional cleaning fee of PHP 500 per stay. Please inform the hotel in advance if you plan to bring a pet.

Maro Hotel Dining & Restaurants

Indulge your taste buds at Maro Hotel's dining establishments, where culinary excellence meets authentic Vietnamese flavors. Our on-site restaurant offers a delightful gastronomic journey.
  • Maro Restaurant:

    Experience the best of Vietnamese cuisine, from pho and banh mi to fresh spring rolls. The restaurant also features a selection of international dishes. Estimated price per person: PHP 500 - PHP 800. Operating hours: 6:00 AM - 10:00 PM.
  • The Rooftop Bar:

    Enjoy panoramic views of Hanoi while sipping on expertly crafted cocktails and light snacks. Estimated price per person: PHP 300 - PHP 600. Operating hours: 5:00 PM - 11:00 PM.

Maro Hotel Nearby Attractions and Activities

Maro Hotel's prime location in the Hoan Kiem District places you at the doorstep of Hanoi's most captivating attractions and vibrant cultural experiences.
  • Hoan Kiem Lake:

    A picturesque lake in the city center, famous for the iconic Turtle Tower and Ngoc Son Temple.
  • Hanoi Old Quarter:

    Explore the maze-like streets filled with traditional shops, street food vendors, and historical architecture.
  • Water Puppet Theatre:

    Witness a unique Vietnamese art form with traditional water puppet shows.
  • Temple of Literature:

    Vietnam's first national university, a beautiful example of traditional Vietnamese architecture.
  • Dong Xuan Market:

    Hanoi's largest indoor market, offering a wide array of goods from clothing to local produce.
If you are looking for other activities around Maro Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Maro Hotel from the Airport

Getting to Maro Hotel from Noi Bai International Airport (HAN) is convenient, with several transportation options available. The airport transfer service of Maro Hotel ensures a smooth transition to your accommodation. Here's how to get to Maro Hotel:
  • Maro Hotel Private Airport Transfer:

    For the most seamless experience, pre-book Maro Hotel's private airport transfer. This service offers direct pick-up from the airport arrivals hall to the hotel. Price: PHP 1,500 per way. You can arrange this through the hotel directly or via Traveloka.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. Ensure the meter is used or agree on a coupon fare before starting your journey. Estimated fare: PHP 500 - PHP 700. Journey time: Approximately 45-60 minutes depending on traffic.
  • Ride-hailing Services:

    Popular ride-hailing apps can be used to book a car to Maro Hotel. This is often a cost-effective option. Estimated fare: PHP 400 - PHP 600.
  • Airport Premium Buses:

    Several bus routes operate from the airport to various points in the city. You may need to take a short taxi or ride-hailing service from the bus drop-off point to Maro Hotel. Price: PHP 50 - PHP 100.
For more information on convenient airport transfer services, you can check options on Traveloka.

Summary of Why You Should Choose to Stay at Maro Hotel

Choosing Maro Hotel for your Hanoi adventure means opting for comfort, convenience, and an authentic local experience. With excellent room availability at Maro Hotel, you're sure to find the perfect fit for your travel needs. Booking Maro Hotel is simple and rewarding, especially when you utilize the best deals available.
  • Prime Location:

    Situated in the heart of the Hoan Kiem District, offering easy access to major attractions.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites to suit every traveler.
  • Exceptional Service:

    Friendly and attentive staff dedicated to making your stay enjoyable.
  • On-site Dining:

    Savor delicious Vietnamese and international cuisine without leaving the hotel.
  • Value for Money:

    Competitive rates and special offers make Maro Hotel an excellent choice.
Book your stay at Maro Hotel today and experience the magic of Hanoi. For the best rates and exclusive promotions, book directly through Traveloka. Book budget hotels in Hanoi and discover the charm of this incredible city. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hanoi Maro Hotel

Functional Hall Hanoi Maro Hotel
Functional Hall
Lobby Hanoi Maro Hotel
Lobby
Exterior Hanoi Maro Hotel
Exterior
Bedroom Hanoi Maro Hotel
Bedroom
In-room Bathroom Hanoi Maro Hotel
In-room Bathroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Early check-in
  • Elevator
  • Late check-out
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Non-smoking room
  • Terrace

Transportation

  • Parking with surcharge
  • Car rental

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Nearby Facilities

  • ATM/Banking
  • Laundry

Food and Drinks

  • Buffet lunch

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hanoi Maro Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Hanoi Maro Hotel
18
Number of floors in Hanoi Maro Hotel
5
Another facilities in Hanoi Maro Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Early Check-in

Frequently asked question in Hanoi Maro Hotel

What are available facilities at Hanoi Maro Hotel?
There are top facilites at Hanoi Maro Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hanoi Maro Hotel?
The standard check-in time at Hanoi Maro Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hanoi Maro Hotel?
Hanoi Maro Hotel is a 3.0-star hotel.
How many floors does Hanoi Maro Hotel have?
Hanoi Maro Hotel has 5 floors.
How many rooms are available at Hanoi Maro Hotel?
Hanoi Maro Hotel has 18 rooms in total.
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More Reviews from Other Guests in Hanoi Maro Hotel

Overall Ratings & Reviews Hanoi Maro Hotel

Traveloka (123)
Other sources (71)
9.0
Exceptional
From 123 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.0

Meal

8.4

Location

9.4

Service and Facilites

9.2

People often mention about Hanoi Maro Hotel
All
Surroundings (3)
Staff Friendliness (3)
Ambiance (3)
Hotel Area (3)
Distance to City Center (2)
Accessibility (2)
Check-in/out Time (2)
Bedroom (2)
Bathroom (2)
Family Friendly (1)
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Traveler Reviews Hanoi Maro Hotel

Number of reviews per page
20
40
Customer reviews
A***v
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
I had a great stay at this hotel. Everything was good, the room was comfortable, spacious, and very clean. The staff were very friendly and extremely helpful throughout my stay. They made the experience even more pleasant. I would definitely recommend this hotel.
Find this review helpful?
bui m. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Maro Hotel is by the side of Hoan Kiem Lake, so convenient to stay and travel. Staffs are more helpful and friendly. Should choose Maro Hotel for your trip! I have stayed for 5 days
Find this review helpful?
Le thi H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
I am very satisfied with the support staff, especially the receptionist who is very friendly and enthusiastic. The central location is convenient for traveling and visiting the old town and Hoan Kiem Lake.
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1 people find it helpful
J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
Rooms are clean and good. Got a minimarket and a lot of food around.
Find this review helpful?
Anh D. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 67 week(s) ago
Located right in the center near the lake, right in the walking street area and around there are many diverse restaurants to choose from. The staff is very enthusiastic in supporting issues about rooms, check-in/check-out times and other services according to the needs of guests.
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duong d. t.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 132 week(s) ago
Book a room via the app for 1,462 million, add km code and about 1,380 million for a deluxe room. The photo on the room app is very clean and neat, but when checking in, the pictures of the place and room are different. Old, dirty, peeling wallpaper. The stained showerhead was not replaced, and the bathroom was extremely poorly cleaned when the yellow floor tiles were not scrubbed. Even with 2 bottles of free mineral water given to guests during the day, 1 bottle was half-drinked and could not be replaced (as shown in the photo below). Around 12:30 a.m. when I arrived and checked in, the staff assisted me in checking in early. I took note of this, but when I got to the room, I just looked bored. About 5 minutes after consulting with my husband, I called down to report. Expressing her disappointment, she said she would change her room but accepted it at 2pm. happily returned that room and wandered around eating and drinking until 2:30 a.m. When I checked in to the new room, it was no different from the old room. As a bonus, the shower is stained black like it was used from the 80s to 2023. The bathroom floor is yellow, the bed was ordered as a large bed but received a single bed put together 🙂. Surely there is no case where you spend money to rent a hotel room and have to take 2 disposable toothbrushes provided by the hotel to scrub the bathroom floor to make it less dirty and scrub the shower to see if there is any improvement. Yes or no, it's not like me. The room quality is so bad compared to the hotel's location and price. There is no such thing as a second visit!
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5 people find it helpful
Anh D. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 184 week(s) ago
Convenient central nagy location, friendly staff, enthusiastic support
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Find this review helpful?
Lipo D. L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 348 week(s) ago
Very small room, cramped. Breakfast only has chicken noodles and beef noodle soup is a hot dish, but after ordering beef noodle soup, wait for about 5 minutes before the staff returned to report that there was no pho, so making chicken noodles and really bad noodles could not swallow. The kitchen counter staff is cold. The only plus is that the receptionists are friendly.
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2 people find it helpful
BUI N. D.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 350 week(s) ago
The hotel is very clean, friendly staff, Great location, only 5 minutes walk to Hoan Kiem Lake, the area with many delicious food. However, breakfast was not delicious.
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LE TU M. T.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 350 week(s) ago
1 suitable for families, elders and children - The location is right at Cau Go Street, 3 minutes walk to Sword Lake - The restaurant is right next to the house, a 2 minute walk. There are bun thang and bun cha, very tasty right next to - Staff attitude enthusiastic and somewhat outrageous, but I like. They helped me buy tickets for a puppet show, even repairing jeans. - Family room quality, clean, luxurious furniture, good quality wooden floors (no smell, no moisture). 2 large bunk beds + 1 extra sofa for older people who cannot lie down with the mattress (suitable for young people and babies) Points to overcome: quality of breakfast, should add 1 sister to help prepare food for 2 he worked so hard.
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2 people find it helpful
Ngan T. H.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 363 week(s) ago
The room very clean and staff very friendly and helpful too. Good location for walk around. I recommend staying in there.
2 people find it helpful
Listya D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 373 week(s) ago
Maro Hotel is strategically located in the center of Old Quarter, walking distance to Hoan Kiem lake. The room is nice and clean. I love the chicken pho they serve on breakfast. But the best of all, they have the nicest staff! The hotel staff are very friendly and accommodating. When our aircon didn't work after they service it for the second time, they gave us a new room directly. When we were waiting for our Grab, they offered to check with the driver to ensure that he got the right address (most of taxi driver don't speak English there). When we wanted to have late night munch, they walked us to the noodle place nearby. On our last night in Hanoi, we celebrated my best friend's birthday and went back to the hotel late. The hotel staffs apparently were waiting with a birthday cake prepared for him!
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ngo thi xuan anh
icon-origin-TRAVELOKA
9.7
/10
Reviewed 376 week(s) ago
Very nice, clean hotel, enthusiastic staff. Convenient for traveling very close to the sword lake 👌👌👌
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Pham T. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 379 week(s) ago
Enthusiastic staff, convenient location
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2 people find it helpful
Eva Febyana Katili
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 380 week(s) ago
Maro Hotel..We love stayed here.. Staff very helpful en friendly😊 me and friends love them..They so care of us😊 They made us breakfast boxes cause we had to fly early in the morning to Da Nang. They organized us for the trip to Ha long Bay. The Staff like a family. The room are so clean en neat. They provides us for toiletries every day. The Hotel location in perfect area. Easy to go every where. For food, for the beautiful spot. Enjoy the city from the roof top. This hotel are so perfect. They only need to change or add more for the breakfast menus. I didn't took the photos of our room, cause the room picture just exactly/same like on the web or any kind of online booking agent. WiFi good connection..
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2 people find it helpful
Cao U. D.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
4.9
/10
Reviewed 380 week(s) ago
The room has a bad smell (it seems to have dead mice in the ventilation system), the old wall, breakfast only has eggs, the sound is very bad. Look at the image shimmering but the reality is extremely disappointing. should pay attention to the reality of the image. Also old and hard towels look very anxious. Extremely disappointed because this booking price is also quite high
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2 people find it helpful
Le Thi M. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 381 week(s) ago
Hotel service is nice, location very good. Room clean.
2 people find it helpful
Pham T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 383 week(s) ago
Great location, near the lake. Staffs are very nice & helpful. Especially morning shift receptionist and bellman. Highly recommend & will back soon!
1 people find it helpful
Huynh T. P. L.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 384 week(s) ago
Clean, convenient, great location, good value. I like the breakfast space.
1 people find it helpful
Profile Picture
Pham T. H. N.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 386 week(s) ago
I rented a duluxe room, but the hotel upgraded me to the suite, I felt like the staff was too friendly and happy, very satisfied. Will choose Maro on the next occasion
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Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hanoi Maro Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hanoi Maro Hotel

Traveloka (123)
Other sources (71)
9.0
Exceptional
From 123 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.0

Meal

8.4

Location

9.4

Service and Facilites

9.2

People often mention about Hanoi Maro Hotel
All
Surroundings (3)
Staff Friendliness (3)
Ambiance (3)
Hotel Area (3)
Distance to City Center (2)
Accessibility (2)
Check-in/out Time (2)
Bedroom (2)
Bathroom (2)
Family Friendly (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hanoi Maro Hotel

Number of reviews per page
20
40
Customer reviews
A***v
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
I had a great stay at this hotel. Everything was good, the room was comfortable, spacious, and very clean. The staff were very friendly and extremely helpful throughout my stay. They made the experience even more pleasant. I would definitely recommend this hotel.
Find this review helpful?
bui m. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Maro Hotel is by the side of Hoan Kiem Lake, so convenient to stay and travel. Staffs are more helpful and friendly. Should choose Maro Hotel for your trip! I have stayed for 5 days
Find this review helpful?
Le thi H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
I am very satisfied with the support staff, especially the receptionist who is very friendly and enthusiastic. The central location is convenient for traveling and visiting the old town and Hoan Kiem Lake.
Translated by Google Icon
See original
1 people find it helpful
J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
Rooms are clean and good. Got a minimarket and a lot of food around.
Find this review helpful?
Anh D. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 67 week(s) ago
Located right in the center near the lake, right in the walking street area and around there are many diverse restaurants to choose from. The staff is very enthusiastic in supporting issues about rooms, check-in/check-out times and other services according to the needs of guests.
Translated by Google Icon
See original
Find this review helpful?
duong d. t.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 132 week(s) ago
Book a room via the app for 1,462 million, add km code and about 1,380 million for a deluxe room. The photo on the room app is very clean and neat, but when checking in, the pictures of the place and room are different. Old, dirty, peeling wallpaper. The stained showerhead was not replaced, and the bathroom was extremely poorly cleaned when the yellow floor tiles were not scrubbed. Even with 2 bottles of free mineral water given to guests during the day, 1 bottle was half-drinked and could not be replaced (as shown in the photo below). Around 12:30 a.m. when I arrived and checked in, the staff assisted me in checking in early. I took note of this, but when I got to the room, I just looked bored. About 5 minutes after consulting with my husband, I called down to report. Expressing her disappointment, she said she would change her room but accepted it at 2pm. happily returned that room and wandered around eating and drinking until 2:30 a.m. When I checked in to the new room, it was no different from the old room. As a bonus, the shower is stained black like it was used from the 80s to 2023. The bathroom floor is yellow, the bed was ordered as a large bed but received a single bed put together 🙂. Surely there is no case where you spend money to rent a hotel room and have to take 2 disposable toothbrushes provided by the hotel to scrub the bathroom floor to make it less dirty and scrub the shower to see if there is any improvement. Yes or no, it's not like me. The room quality is so bad compared to the hotel's location and price. There is no such thing as a second visit!
Read More
Translated by Google Icon
See original
5 people find it helpful
Anh D. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 184 week(s) ago
Convenient central nagy location, friendly staff, enthusiastic support
Translated by Google Icon
See original
Find this review helpful?
Lipo D. L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 348 week(s) ago
Very small room, cramped. Breakfast only has chicken noodles and beef noodle soup is a hot dish, but after ordering beef noodle soup, wait for about 5 minutes before the staff returned to report that there was no pho, so making chicken noodles and really bad noodles could not swallow. The kitchen counter staff is cold. The only plus is that the receptionists are friendly.
Read More
Translated by Google Icon
See original
2 people find it helpful
BUI N. D.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 350 week(s) ago
The hotel is very clean, friendly staff, Great location, only 5 minutes walk to Hoan Kiem Lake, the area with many delicious food. However, breakfast was not delicious.
Translated by Google Icon
See original
Find this review helpful?
LE TU M. T.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 350 week(s) ago
1 suitable for families, elders and children - The location is right at Cau Go Street, 3 minutes walk to Sword Lake - The restaurant is right next to the house, a 2 minute walk. There are bun thang and bun cha, very tasty right next to - Staff attitude enthusiastic and somewhat outrageous, but I like. They helped me buy tickets for a puppet show, even repairing jeans. - Family room quality, clean, luxurious furniture, good quality wooden floors (no smell, no moisture). 2 large bunk beds + 1 extra sofa for older people who cannot lie down with the mattress (suitable for young people and babies) Points to overcome: quality of breakfast, should add 1 sister to help prepare food for 2 he worked so hard.
Read More
Translated by Google Icon
See original
2 people find it helpful
Ngan T. H.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 363 week(s) ago
The room very clean and staff very friendly and helpful too. Good location for walk around. I recommend staying in there.
2 people find it helpful
Listya D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 373 week(s) ago
Maro Hotel is strategically located in the center of Old Quarter, walking distance to Hoan Kiem lake. The room is nice and clean. I love the chicken pho they serve on breakfast. But the best of all, they have the nicest staff! The hotel staff are very friendly and accommodating. When our aircon didn't work after they service it for the second time, they gave us a new room directly. When we were waiting for our Grab, they offered to check with the driver to ensure that he got the right address (most of taxi driver don't speak English there). When we wanted to have late night munch, they walked us to the noodle place nearby. On our last night in Hanoi, we celebrated my best friend's birthday and went back to the hotel late. The hotel staffs apparently were waiting with a birthday cake prepared for him!
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ngo thi xuan anh
icon-origin-TRAVELOKA
9.7
/10
Reviewed 376 week(s) ago
Very nice, clean hotel, enthusiastic staff. Convenient for traveling very close to the sword lake 👌👌👌
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Pham T. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 379 week(s) ago
Enthusiastic staff, convenient location
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2 people find it helpful
Eva Febyana Katili
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 380 week(s) ago
Maro Hotel..We love stayed here.. Staff very helpful en friendly😊 me and friends love them..They so care of us😊 They made us breakfast boxes cause we had to fly early in the morning to Da Nang. They organized us for the trip to Ha long Bay. The Staff like a family. The room are so clean en neat. They provides us for toiletries every day. The Hotel location in perfect area. Easy to go every where. For food, for the beautiful spot. Enjoy the city from the roof top. This hotel are so perfect. They only need to change or add more for the breakfast menus. I didn't took the photos of our room, cause the room picture just exactly/same like on the web or any kind of online booking agent. WiFi good connection..
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2 people find it helpful
Cao U. D.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
4.9
/10
Reviewed 380 week(s) ago
The room has a bad smell (it seems to have dead mice in the ventilation system), the old wall, breakfast only has eggs, the sound is very bad. Look at the image shimmering but the reality is extremely disappointing. should pay attention to the reality of the image. Also old and hard towels look very anxious. Extremely disappointed because this booking price is also quite high
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2 people find it helpful
Le Thi M. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 381 week(s) ago
Hotel service is nice, location very good. Room clean.
2 people find it helpful
Pham T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 383 week(s) ago
Great location, near the lake. Staffs are very nice & helpful. Especially morning shift receptionist and bellman. Highly recommend & will back soon!
1 people find it helpful
Huynh T. P. L.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 384 week(s) ago
Clean, convenient, great location, good value. I like the breakfast space.
1 people find it helpful
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Pham T. H. N.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 386 week(s) ago
I rented a duluxe room, but the hotel upgraded me to the suite, I felt like the staff was too friendly and happy, very satisfied. Will choose Maro on the next occasion
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