Roy Dala Hotel

Hotels
8.6
/10
Very Good
151 reviews

What Guests Say About Their Stay

D***h

10.0
/ 10
The room was clean and airy. The staff were very friendly and lovely. The buffet was delicious and to my liking. I was very satisfied.
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Le Huan

8.5
/ 10
Hotel in the center, walking distance to the night market, clean rooms, breakfast buffet, enthusiastic staff,
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Ha Nguyen

9.7
/ 10
Helpful staff, extremely sweet. Breakfast (main dishes: pho, noodle soup) is delicious, generally ok compared to other hotels I've stayed in.
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Thi Y. O. L.

9.4
/ 10
The hotel is very clean, the reception is enthusiastic, the price is reasonable.
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Quoc Y.

9.7
/ 10
10 points to the hotel, from the receptionist to protect the restaurant and room are friendly and fun. Good service, breakfast on the first day was a bit sad but in return for the 2nd day is nothing but great words. Every dish is delicious and delicious. I feel happy and cozy when staying at the hotel. 1 day not far away will come back.
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In the Area
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10A Nam Ky Khoi Nghia, Ward 1, Da Lat, Lam Dong, Vietnam, 670000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Roy Dala Hotel is a hotel is located at Ward 1. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Roy Dala Hotel

10A Nam Ky Khoi Nghia, Ward 1, Da Lat, Lam Dong, Vietnam, 670000
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Lobby Roy Dala Hotel
Lobby 2 Roy Dala Hotel

Discover More About Roy Dala Hotel

When planning your next getaway to the picturesque Lam Dong Province, consider the charming **Roy Dala Hotel**. This delightful accommodation offers a perfect blend of comfort, convenience, and local charm, making it an ideal base for exploring all that this beautiful region has to offer. Whether you're seeking a relaxing retreat or an adventure-filled holiday, **Roy Dala Hotel** promises a memorable stay.

Roy Dala Hotel Location

Nestled in the heart of Da Lat, **Roy Dala Hotel** is situated in the vibrant Xuan Huong Lake area. The hotel is conveniently located approximately 1.5 kilometres from the city centre, placing you within easy reach of Da Lat's most popular attractions and amenities. You'll find yourself immersed in an atmosphere that's both tranquil and lively, with the stunning Xuan Huong Lake just a short stroll away, offering breathtaking views and a refreshing escape. The surrounding area is known for its cool climate, lush greenery, and a relaxed pace of life, perfect for unwinding.

Roy Dala Hotel Facilities & Services

Facilities for guests at **Roy Dala Hotel** are designed to enhance your comfort and enjoyment throughout your stay.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • A refreshing outdoor swimming pool is perfect for a dip on a warm day.
  • The on-site restaurant offers a delightful dining experience.
  • A well-equipped fitness centre allows you to maintain your workout routine.
  • For younger guests, a dedicated children's play area ensures they have plenty of fun.
  • The hotel provides 24-hour front desk assistance for your convenience.
  • On-site parking is available for guests travelling by car, with a daily fee of approximately 50,000 VND (around $3 AUD).

Roy Dala Hotel Room Types

Discover a range of inviting accommodations with the diverse **Room types of Roy Dala Hotel**. Each room is thoughtfully appointed to ensure a comfortable and restful experience.
  • Deluxe Room:

    These well-appointed rooms offer a comfortable space with either a queen or twin bed configuration. Most Deluxe Rooms feature a city view and are strictly non-smoking. A bathtub is available in select Deluxe Rooms.
  • Superior Room:

    Similar to the Deluxe Rooms, Superior Rooms provide a cozy retreat. They are non-smoking and offer a pleasant view of the surrounding area. A bathtub is available in some Superior Rooms.
  • Family Room:

    Ideal for families or larger groups, these spacious rooms are designed for comfort and convenience. They are non-smoking and can accommodate multiple guests. A bathtub is available in select Family Rooms.
Please note that all rooms at **Roy Dala Hotel** are strictly non-smoking. There are no specific pet-friendly rooms available.

Roy Dala Hotel Dining & Restaurants

Indulge your taste buds at **Roy Dala Hotel**'s dining establishments. The hotel boasts an on-site restaurant that serves a delectable array of local and international dishes.
  • The Garden Restaurant:

    Open daily from 7:00 AM to 10:00 PM, this restaurant offers a charming setting for breakfast, lunch, and dinner. Enjoy a hearty breakfast buffet with a variety of Western and Vietnamese options, with an estimated price of 200,000 VND per person (around $12 AUD). For lunch and dinner, à la carte options are available, with main courses typically ranging from 250,000 to 400,000 VND (around $15 - $24 AUD).
  • The Lobby Bar:

    Open from 9:00 AM to 11:00 PM, the Lobby Bar is a relaxed spot to enjoy a refreshing drink, coffee, or light snack. Prices for beverages start from 50,000 VND (around $3 AUD).

Roy Dala Hotel Nearby Attractions and Activities

Explore the captivating surroundings of **Roy Dala Hotel** with these popular nearby attractions:
  • Xuan Huong Lake:

    Just a short walk from the hotel, this iconic crescent-shaped lake is the heart of Da Lat, offering beautiful walking paths and opportunities for boat rides.
  • Dalat Flower Gardens:

    A vibrant display of local flora, these gardens are a must-visit for nature lovers and photographers.
  • Bao Dai Summer Palace:

    Step back in time at the former summer residence of Emperor Bao Dai, offering a glimpse into Vietnam's royal history.
  • Dalat Market:

    Immerse yourself in the local culture at this bustling market, where you can find fresh produce, local handicrafts, and delicious street food.
  • Crazy House (Hang Nga Guesthouse):

    An architectural marvel, this unique guesthouse resembles a giant tree and offers a whimsical experience.
If you are looking for other activities around **Roy Dala Hotel**, check out the best deals on Traveloka: Recommended activities in Da Lat!

How to Get to Roy Dala Hotel from the Airport

Getting to **Roy Dala Hotel** from Lien Khuong Airport (DLI) is straightforward, with several convenient options available. The **airport transfer service of Roy Dala Hotel** can be arranged for a seamless arrival.
  • Airport Shuttle Bus:

    Several shuttle bus services operate from Lien Khuong Airport to Da Lat city centre. The journey takes approximately 45-60 minutes and costs around 50,000 - 100,000 VND (around $3 - $6 AUD) per person. From the city centre drop-off point, you can take a short taxi or ride-hailing service to the hotel.
  • Taxi:

    Metered taxis are readily available outside the airport terminal. The journey to **Roy Dala Hotel** typically takes about 30-40 minutes and will cost approximately 300,000 - 400,000 VND (around $18 - $24 AUD).
  • Ride-hailing Service:

    You can also book a ride-hailing service through popular apps for a convenient and often cost-effective transfer. Prices are comparable to taxis.
  • Private Airport Transfer:

    For ultimate convenience, you can pre-book a private airport transfer. This service can be arranged through **Roy Dala Hotel** directly or via platforms like Traveloka, offering a comfortable and direct journey to your accommodation. The cost for a private transfer typically starts from 500,000 VND (around $30 AUD). For more information on booking your journey, explore airport transfer services.
Room rates at **Roy Dala Hotel** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Summary of Why You Should Choose to Stay at Roy Dala Hotel

Choosing **Roy Dala Hotel** for your stay in Lam Dong Province ensures a delightful and memorable experience. Here are some compelling reasons to book your accommodation:
  • **Prime Location:** Situated near Xuan Huong Lake and close to the city centre, offering easy access to attractions and amenities.
  • **Comfortable Accommodation:** A variety of well-appointed rooms cater to different needs, ensuring a restful stay.
  • **Excellent Facilities:** Enjoy amenities such as a swimming pool, fitness centre, and on-site dining.
  • **Warm Hospitality:** Experience friendly and attentive service that makes you feel right at home.
  • **Value for Money:** **Roy Dala Hotel** offers competitive pricing, especially when booking through Traveloka.
Discover great deals and ensure your preferred dates are available. For **Room availability at Roy Dala Hotel** and to secure your perfect stay, consider **Booking Roy Dala Hotel** today. Book budget hotels in Lam Dong Province, Lam Dong and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Roy Dala Hotel

Lobby Roy Dala Hotel
Lobby
Exterior Roy Dala Hotel
Exterior
Bedroom Roy Dala Hotel
Bedroom
In-room Bathroom Roy Dala Hotel
In-room Bathroom
Restaurant Roy Dala Hotel
Restaurant

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Tours

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • A la carte breakfast
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Early bird breakfast
  • Hot breakfast

Transportation

  • Airport transfer
  • Car rental
  • Parking with surcharge
  • Garage

General

  • Family room
  • Non-smoking room
  • Smoke-free

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Accessible path of travel

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Photocopier

Accommodation Policy & General Information in Roy Dala Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children under 6 years old stay for free if using existing bed.
Children from 6 under 12 years old (using existing bed) will be charged additionally upon check-in.
Children 12 years and over are counted as adults and must use an extra bed. The fee of extra bed is dependent on the type of room you choose.
All special requests will be subject to availability. For further information please contact the property before or upon arrival for confirmation.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Roy Dala Hotel
48
Number of floors in Roy Dala Hotel
5
Another facilities in Roy Dala Hotel
Bellhop, Welcoming drinks, Early Check-in, 24-hour Receptionist, 24-hour security

Frequently asked questions about Roy Dala Hotel

What are available facilities at Roy Dala Hotel?
There are top facilites at Roy Dala Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Roy Dala Hotel?
The standard check-in time at Roy Dala Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Roy Dala Hotel provide breakfast?
Yes, Roy Dala Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Roy Dala Hotel?
Roy Dala Hotel has a 3.0-star rating.
How many floors does Roy Dala Hotel have?
Roy Dala Hotel has 5.
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Roy Dala Hotel reviews and ratings

Overall Ratings & Reviews Roy Dala Hotel

Traveloka (84)
Other sources (67)
8.7
Very Good
From 84 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.4

Meal

8.3

Location

8.8

Service and Facilites

8.5

People often mention about Roy Dala Hotel
All
Surroundings (2)
Staff Friendliness (2)
Taste (2)
In-house Restaurant (2)
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
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Traveller Reviews Roy Dala Hotel

Number of reviews per page
20
40
Customer reviews
D***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The room was clean and airy. The staff were very friendly and lovely. The buffet was delicious and to my liking. I was very satisfied.
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Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Thank you so much for your positive review of our hotel. We are delighted that you were satisfied with the cleanliness and spaciousness of your rooms, as well as the friendly and warm service from our staff. Your compliments especially regarding our buffet are a great encouragement to our kitchen team and help us maintain and further improve the quality of our service. Your satisfaction is a great motivation for all of our hotel staff. We hope to welcome you again in the future. Thank you! From the Roydala Hotel Staff
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Nhuhien N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
great experience. buffet breakfast with variety of dishes.
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1 people find it helpful
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Pham T. N. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 78 week(s) ago
A great experience, thank you hotel, thank you staff very much.
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1 people find it helpful
Lien L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 86 week(s) ago
The hotel does not have air conditioning, at night I close the balcony door and it is hot in the middle of the night. When I open it, it is cool but noisy and I cannot sleep. During the first breakfast, I gave the breakfast voucher to the restaurant staff, then another staff came to ask for the voucher, even the staff who collected the voucher earlier thought that I had not given the voucher, I said I had given it but the staff said that I had not, I gave the key card and said that I was staying in this room and I gave the voucher and then checked it again at the voucher pin. Then they looked for it again and found that the voucher was correct for my room number, the staff just smiled and I did not receive any apology. Breakfast was only a few simple dishes. Drinks were only coffee, water and fruit juice. The fruit juice ran out and no one refilled it even though it was only 8:00, an hour before breakfast ended according to the hotel's regulations. The food was in the same situation, when I went down after 8:00, there was only a little food left. After breakfast, I returned to the room at around 8:50. I was surprised to see that housekeeping was cleaning the room. They only rearranged the bed sheets and blankets, not replacing them, and they should have done it at noon like other hotels when guests had gone to lunch. This was really inconvenient. The towels were not white but slightly yellow. The comb was not added after 1 day because perhaps no one knew it was no longer there. On the day of check-out, I went out and then came back to get my luggage to check out, but surprisingly they had locked my card (it was not yet 12:00). I had to go back to the reception to ask before I could unlock the card to enter the room. Then I waited for the car to pick me up to leave, there were Korean guests who came and the receptionist warmly welcomed me while my roommates and I left without a single greeting 😌 My room for 2 nights cost a total of 3,200,000 VND Conclusion: never come back again. Extremely disappointed.
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3 people find it helpful
cam van tan
icon-origin-TRAVELOKA
9.7
/10
Reviewed 168 week(s) ago
Khách sạn rất mới nhân viên nhiệt tình thân thiện
1 people find it helpful
Le Huan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
Hotel in the center, walking distance to the night market, clean rooms, breakfast buffet, enthusiastic staff,
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1 people find it helpful
Thanh T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 204 week(s) ago
Tôi hài lòng với phòng và các dịch vụ của khách sạn.
4 people find it helpful
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Matta V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 206 week(s) ago
Cảm nhận không thân thiện cho lắm
1 people find it helpful
thoai n. h.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 209 week(s) ago
Hot and cold water faucet cannot be adjusted, specifically want to take a hot shower but the water is too hot, cannot adjust the moderate heat level. The staff arbitrarily opened the door to the room to announce the cleaning, while the guest did not request it and the guest was sleeping.
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7 people find it helpful
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Vu Thi T. H.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 211 week(s) ago
Receptionist attitude is not good. Don't like customers checking in via the app
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2 people find it helpful
Pham T. T. D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 223 week(s) ago
The room is spacious, clean… the breakfast is varied and the staff is very friendly, especially the security guard
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2 people find it helpful
NGUYEN H. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 227 week(s) ago
Reception and service are very friendly and cute! Ksan is clean, quite okay! Pretty good morning!
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3 people find it helpful
Ly Kim L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 229 week(s) ago
Super satisfied to have a 2 night experience here. My room had a nice balcony view because it was upgraded to a junior suite with a steam bath. The room is clean, new, spacious and comfortable. The guard is friendly and kind, always asking and helping me. Breakfast food cooked ok. There are motorbikes for rent (120k/day scooter), this price is quite good compared to before I rented another place. The hotel is near the market, it's only a 3-5 minute walk, there are 2 steep alleys to take a shortcut to the market so it's super fast, but when you return, you should go to the big street to avoid climbing tired :)) There is a bit of discomfort On the last morning of my stay, the room next to the bathroom was repaired, so it was a bit noisy, but the reception also called to apologize to the customer. Overall, it's still great. Next time I come, I will still book here for a few nights
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1 people find it helpful
Ha Nguyen
icon-origin-TRAVELOKA
9.7
/10
Reviewed 233 week(s) ago
Helpful staff, extremely sweet. Breakfast (main dishes: pho, noodle soup) is delicious, generally ok compared to other hotels I've stayed in.
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2 people find it helpful
Mai T. T. Q.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 234 week(s) ago
Soundproof room is too bad, hot water is not hot enough.....children on holidays surcharge double the amount of food but the quality of food is almost unchanged? This is the new case in my travels. Won't come a second time.
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3 people find it helpful
Thi Y. O. L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 238 week(s) ago
The hotel is very clean, the reception is enthusiastic, the price is reasonable.
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2 people find it helpful
An Dao
icon-origin-TRAVELOKA
10.0
/10
Reviewed 295 week(s) ago
room in the center. move closer. near market and many places to eat and drink. The staff are very enthusiastic. This is my 3rd time here. The hotel has a little breakfast but quite good. Birthdays are also surprised by a card in the room.
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3 people find it helpful
Domingo P.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 306 week(s) ago
Problem # 1: There's no new guide until you drop your car in the basement. (Do not tell customers to get out of the car before entering the basement to cause an undercarriage because the car undergoes low). Problem # 2: Deceive customers. (I checked in and everything was fine until the 3rd day, there was a noise in the construction of the hotel team, so I contacted the receptionist actively. The first time I met a male friend and I asked, This team of workers is in the hotel or next to the house => the male friend replied to me that the house next door and asked for permission to work with that party.Then the construction team continued to do and the incident as shown in the picture (a wall fell out) .Now I contacted the receptionist to meet a female friend (the second time), I kept asking if this construction team is by my side or next to me, she said it was very noisy. After that, I said that the wall cavity dropped the whole piece of concrete, so you asked for permission to come in. Then I showed it in and kept asking, which side is this construction team. ? That is to say, the construction team hired by the hotel party outside to repair the hotel Problem 3: The fan (tower) in the new room I was transferred to is quite noisy so I don't use it. s: I used to iron and damage the covers side bed compensated 480. Overview: enthusiastic security, friendly reception, service is not ok, the hotel looks new so it is still under repair. But the problem that some of the receptionists deceive like that I don't dare come back next time.
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3 people find it helpful
Accommodation's Reply
18 Sep 2020
Dear Mr. Hoang Anh Phan, First, thank you for your trust in choosing our hotel for a family vacation in Dalat. Thank you for your very sincere sharing. We are very sorry that the family vacation was not as expected. We sincerely apologize for any unexpected incidents that occurred during your stay here. We still have regular training courses to strengthen the skills of our employees. There will be communication skills as well as a way to guide and respond to customers better. We believe that in the future there will be no more incidents like the past. We sincerely apologize for any incident that occurred while the hotel renovation is underway. We understand the feeling he went through. We immediately changed rooms and sent him a sincere apology, hoping to partly reduce the inconvenience caused by this unintended incident. After the restoration works, the quality of hotel facilities will be better, to best meet the needs of customers. Looking forward to coming back to Dalat next time, we still receive your support so that you can feel the change in our service quality. Best wishes for you! Best regards
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Tran t. t. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 313 week(s) ago
Nice room clean. staff also cute. near the market.
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3 people find it helpful
Hoang T. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 316 week(s) ago
The hotel is near the market, a 5-minute walk to the market center. Breakfast was delicious, enthusiastic staff, new furniture, fully furnished. Smart tv watch netflix dc, good wifi.
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1 people find it helpful
Number of reviews per page
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40

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Exterior 4 Roy Dala Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Roy Dala Hotel

Traveloka (84)
Other sources (67)
8.7
Very Good
From 84 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.4

Meal

8.3

Location

8.8

Service and Facilites

8.5

People often mention about Roy Dala Hotel
All
Surroundings (2)
Staff Friendliness (2)
Taste (2)
In-house Restaurant (2)
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Roy Dala Hotel

Number of reviews per page
20
40
Customer reviews
D***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The room was clean and airy. The staff were very friendly and lovely. The buffet was delicious and to my liking. I was very satisfied.
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Accommodation's Reply
28 Feb 2026
Dear Valued Guest, Thank you so much for your positive review of our hotel. We are delighted that you were satisfied with the cleanliness and spaciousness of your rooms, as well as the friendly and warm service from our staff. Your compliments especially regarding our buffet are a great encouragement to our kitchen team and help us maintain and further improve the quality of our service. Your satisfaction is a great motivation for all of our hotel staff. We hope to welcome you again in the future. Thank you! From the Roydala Hotel Staff
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See original
Nhuhien N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
great experience. buffet breakfast with variety of dishes.
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1 people find it helpful
Profile Picture
Pham T. N. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 78 week(s) ago
A great experience, thank you hotel, thank you staff very much.
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1 people find it helpful
Lien L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 86 week(s) ago
The hotel does not have air conditioning, at night I close the balcony door and it is hot in the middle of the night. When I open it, it is cool but noisy and I cannot sleep. During the first breakfast, I gave the breakfast voucher to the restaurant staff, then another staff came to ask for the voucher, even the staff who collected the voucher earlier thought that I had not given the voucher, I said I had given it but the staff said that I had not, I gave the key card and said that I was staying in this room and I gave the voucher and then checked it again at the voucher pin. Then they looked for it again and found that the voucher was correct for my room number, the staff just smiled and I did not receive any apology. Breakfast was only a few simple dishes. Drinks were only coffee, water and fruit juice. The fruit juice ran out and no one refilled it even though it was only 8:00, an hour before breakfast ended according to the hotel's regulations. The food was in the same situation, when I went down after 8:00, there was only a little food left. After breakfast, I returned to the room at around 8:50. I was surprised to see that housekeeping was cleaning the room. They only rearranged the bed sheets and blankets, not replacing them, and they should have done it at noon like other hotels when guests had gone to lunch. This was really inconvenient. The towels were not white but slightly yellow. The comb was not added after 1 day because perhaps no one knew it was no longer there. On the day of check-out, I went out and then came back to get my luggage to check out, but surprisingly they had locked my card (it was not yet 12:00). I had to go back to the reception to ask before I could unlock the card to enter the room. Then I waited for the car to pick me up to leave, there were Korean guests who came and the receptionist warmly welcomed me while my roommates and I left without a single greeting 😌 My room for 2 nights cost a total of 3,200,000 VND Conclusion: never come back again. Extremely disappointed.
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3 people find it helpful
cam van tan
icon-origin-TRAVELOKA
9.7
/10
Reviewed 168 week(s) ago
Khách sạn rất mới nhân viên nhiệt tình thân thiện
1 people find it helpful
Le Huan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
Hotel in the center, walking distance to the night market, clean rooms, breakfast buffet, enthusiastic staff,
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1 people find it helpful
Thanh T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 204 week(s) ago
Tôi hài lòng với phòng và các dịch vụ của khách sạn.
4 people find it helpful
Profile Picture
Matta V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 206 week(s) ago
Cảm nhận không thân thiện cho lắm
1 people find it helpful
thoai n. h.
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6.3
/10
Reviewed 209 week(s) ago
Hot and cold water faucet cannot be adjusted, specifically want to take a hot shower but the water is too hot, cannot adjust the moderate heat level. The staff arbitrarily opened the door to the room to announce the cleaning, while the guest did not request it and the guest was sleeping.
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7 people find it helpful
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Vu Thi T. H.
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5.6
/10
Reviewed 211 week(s) ago
Receptionist attitude is not good. Don't like customers checking in via the app
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2 people find it helpful
Pham T. T. D.
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9.4
/10
Reviewed 223 week(s) ago
The room is spacious, clean… the breakfast is varied and the staff is very friendly, especially the security guard
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2 people find it helpful
NGUYEN H. Y.
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8.5
/10
Reviewed 227 week(s) ago
Reception and service are very friendly and cute! Ksan is clean, quite okay! Pretty good morning!
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3 people find it helpful
Ly Kim L.
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10.0
/10
Reviewed 229 week(s) ago
Super satisfied to have a 2 night experience here. My room had a nice balcony view because it was upgraded to a junior suite with a steam bath. The room is clean, new, spacious and comfortable. The guard is friendly and kind, always asking and helping me. Breakfast food cooked ok. There are motorbikes for rent (120k/day scooter), this price is quite good compared to before I rented another place. The hotel is near the market, it's only a 3-5 minute walk, there are 2 steep alleys to take a shortcut to the market so it's super fast, but when you return, you should go to the big street to avoid climbing tired :)) There is a bit of discomfort On the last morning of my stay, the room next to the bathroom was repaired, so it was a bit noisy, but the reception also called to apologize to the customer. Overall, it's still great. Next time I come, I will still book here for a few nights
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1 people find it helpful
Ha Nguyen
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9.7
/10
Reviewed 233 week(s) ago
Helpful staff, extremely sweet. Breakfast (main dishes: pho, noodle soup) is delicious, generally ok compared to other hotels I've stayed in.
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2 people find it helpful
Mai T. T. Q.
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5.8
/10
Reviewed 234 week(s) ago
Soundproof room is too bad, hot water is not hot enough.....children on holidays surcharge double the amount of food but the quality of food is almost unchanged? This is the new case in my travels. Won't come a second time.
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3 people find it helpful
Thi Y. O. L.
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9.4
/10
Reviewed 238 week(s) ago
The hotel is very clean, the reception is enthusiastic, the price is reasonable.
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2 people find it helpful
An Dao
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10.0
/10
Reviewed 295 week(s) ago
room in the center. move closer. near market and many places to eat and drink. The staff are very enthusiastic. This is my 3rd time here. The hotel has a little breakfast but quite good. Birthdays are also surprised by a card in the room.
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3 people find it helpful
Domingo P.
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6.1
/10
Reviewed 306 week(s) ago
Problem # 1: There's no new guide until you drop your car in the basement. (Do not tell customers to get out of the car before entering the basement to cause an undercarriage because the car undergoes low). Problem # 2: Deceive customers. (I checked in and everything was fine until the 3rd day, there was a noise in the construction of the hotel team, so I contacted the receptionist actively. The first time I met a male friend and I asked, This team of workers is in the hotel or next to the house => the male friend replied to me that the house next door and asked for permission to work with that party.Then the construction team continued to do and the incident as shown in the picture (a wall fell out) .Now I contacted the receptionist to meet a female friend (the second time), I kept asking if this construction team is by my side or next to me, she said it was very noisy. After that, I said that the wall cavity dropped the whole piece of concrete, so you asked for permission to come in. Then I showed it in and kept asking, which side is this construction team. ? That is to say, the construction team hired by the hotel party outside to repair the hotel Problem 3: The fan (tower) in the new room I was transferred to is quite noisy so I don't use it. s: I used to iron and damage the covers side bed compensated 480. Overview: enthusiastic security, friendly reception, service is not ok, the hotel looks new so it is still under repair. But the problem that some of the receptionists deceive like that I don't dare come back next time.
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Accommodation's Reply
18 Sep 2020
Dear Mr. Hoang Anh Phan, First, thank you for your trust in choosing our hotel for a family vacation in Dalat. Thank you for your very sincere sharing. We are very sorry that the family vacation was not as expected. We sincerely apologize for any unexpected incidents that occurred during your stay here. We still have regular training courses to strengthen the skills of our employees. There will be communication skills as well as a way to guide and respond to customers better. We believe that in the future there will be no more incidents like the past. We sincerely apologize for any incident that occurred while the hotel renovation is underway. We understand the feeling he went through. We immediately changed rooms and sent him a sincere apology, hoping to partly reduce the inconvenience caused by this unintended incident. After the restoration works, the quality of hotel facilities will be better, to best meet the needs of customers. Looking forward to coming back to Dalat next time, we still receive your support so that you can feel the change in our service quality. Best wishes for you! Best regards
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Tran t. t. n.
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8.5
/10
Reviewed 313 week(s) ago
Nice room clean. staff also cute. near the market.
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3 people find it helpful
Hoang T. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 316 week(s) ago
The hotel is near the market, a 5-minute walk to the market center. Breakfast was delicious, enthusiastic staff, new furniture, fully furnished. Smart tv watch netflix dc, good wifi.
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1 people find it helpful
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