Vincent Ha Long Hotel

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8.6
/10
Very Good
106 reviews

What Guests Say About Their Stay

S***n

9.4
/ 10
Only stayed there for a night. The location is super accessible to Halong Bay, Sun World, and city center. Staff was helpful and super nice, gave us 2 coins to play the claw machines for free. Definitely worth the price!

Nguyen D. A.

8.5
/ 10
Hotel near the beach, good location, friendly staff. Pretty clean
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Bui m. p.

9.7
/ 10
We had a nice night here. Hotel location near sun world, near the beach and the beach. The staff are very nice. I had arrived 2 hours earlier but the hotel still agreed to check in and also actively proposed room upgrade too ❤️. My room is very clean, neatly arranged and quite comfortable. The buffet breakfast on the 7th floor overlooks the beautiful sun, the food is a bit bland but overall quite good. The receptionist was still a bit awkward, but the car rental and rental assistance was very enthusiastic. If I have the opportunity to return to the sun world, I will continue to book Vincent.
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Franz

10.0
/ 10
We stayed four nights in Ha Long, Hotel Vincent. The rooms are sparkling clean, the staff is super friendly and helpful. The breakfast was yummy- we loved every single detail of our stay. 100% recommended!

Graham

10.0
/ 10
Polite professional friendly staff Very clean throughout Tv has an English movie channel Very good breakfast top floor overlooking the Bay Excellent location just a few minutes from International ferry terminal 10min walk to beach Overall I find this hotel to be excellent at a very good price
In the Area
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44 Ha Long, Bai Chay, Ha Long, Quang Ninh, Vietnam, 200000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Vincent Ha Long Hotel is located in area / city Bai Chay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Vincent Ha Long Hotel

44 Ha Long, Bai Chay, Ha Long, Quang Ninh, Vietnam, 200000
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Lobby Vincent Ha Long Hotel
Lobby 2 Vincent Ha Long Hotel

Discover More About Vincent Ha Long Hotel

The Charm of Vincent Ha Long Hotel

For Australian travellers seeking a memorable stay in the breathtaking landscapes of Quang Ninh Province, Vietnam, the Vincent Ha Long Hotel stands out as a prime choice. This introduction aims to provide you with all the essential information you need to make an informed decision, focusing on comfort, convenience, and the unique experiences that await you. We understand that when you travel, you look for a home away from home that offers excellent amenities, a welcoming atmosphere, and easy access to the best the region has to offer. Whether you're planning a leisurely escape or an adventurous exploration of Ha Long Bay, Vincent Ha Long Hotel is poised to be your perfect base. Rates at Vincent Ha Long Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Vincent Ha Long Hotel

Nestled in the heart of Ha Long City, Vincent Ha Long Hotel offers a strategic location that balances accessibility with tranquility. Situated at 44 Hạ Long, Bãi Cháy, Hạ Long, Quảng Ninh, Việt Nam, 200000, the hotel is conveniently positioned, making it easy to explore the wonders of Ha Long Bay and its surroundings. While not directly adjacent to a major train or tram station, the hotel is well-connected to local transport networks, allowing for seamless travel. The atmosphere here is one of vibrant coastal charm, with easy access to local eateries and the stunning waterfront. For those arriving by air, the hotel is a manageable distance from the nearest airport, and options for onward travel are readily available. This prime location ensures that you are never too far from the action, yet can always retreat to a peaceful haven after a day of sightseeing.

Guest Facilities and Services at Vincent Ha Long Hotel

Guest facilities at Vincent Ha Long Hotel are designed with your comfort and convenience in mind. Understanding the preferences of travellers, the hotel provides a range of services to enhance your stay. You can expect a welcoming environment with a helpful 24-hour front desk, ready to assist with any queries or requests you may have. For those who appreciate starting their day with a good brew, the hotel offers excellent breakfast options, catering to diverse tastes, including those who enjoy a hearty buffet or a perfectly brewed coffee. Complimentary Wi-Fi is available throughout the property, keeping you connected. Secure luggage storage is also provided, allowing you to explore freely without your belongings. While specific operating hours for all amenities are best confirmed directly, the hotel's commitment to guest satisfaction is evident in its comprehensive offerings.

Room Information and Stay Experience at Vincent Ha Long Hotel

The hotel offers a variety of rooms designed to cater to different needs and preferences, ensuring a comfortable and restful experience for every guest. The Room types of Vincent Ha Long Hotel are thoughtfully appointed to provide a sanctuary after a day of exploring. You can anticipate clean, well-maintained rooms featuring comfortable bedding, ensuring a good night's sleep. Modern climate control systems are in place, allowing you to set the perfect temperature for your room, a crucial element for a pleasant stay, especially in varying weather conditions. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the focus remains on providing a clean, comfortable, and functional living space.

Recommended Nearby Dining and Cafes around Vincent Ha Long Hotel

Ha Long City boasts a vibrant culinary scene, and Vincent Ha Long Hotel is perfectly situated to let you experience it. You'll find a delightful array of dining options nearby, from local eateries serving authentic Vietnamese cuisine to charming cafes perfect for a morning coffee or a light lunch. The hotel itself may offer its own dining experiences, often featuring local flavours and international dishes. For those who appreciate a good brunch, the surrounding area is known for its cafes that offer delicious breakfast and lunch menus, reminiscent of the café culture enjoyed back home. Exploring the local food markets and street food stalls is also highly recommended for an immersive taste of Vietnam.

Popular Attractions and Activities near Vincent Ha Long Hotel

The allure of Ha Long Bay is undeniable, and Vincent Ha Long Hotel serves as an excellent gateway to its many wonders. Here are some popular attractions and activities you can enjoy in and around the Ha Long City area:

  • Ha Long Bay Cruise: Embark on a breathtaking cruise through the UNESCO World Heritage site, marveling at the thousands of limestone karsts and islets.
  • Sung Sot Cave (Surprise Cave): Explore one of the largest and most spectacular caves in Ha Long Bay, known for its impressive stalactites and stalagmites.
  • Ti Top Island: Climb to the summit for panoramic views of the bay or relax on the sandy beach at the base of this iconic island.
  • Bai Chay Beach: Enjoy a leisurely stroll along this popular urban beach, offering a pleasant spot for relaxation and swimming.
  • Quang Ninh Museum: Discover the rich history and culture of Quang Ninh Province at this architecturally stunning museum.
If you are looking for other activities around Vincent Ha Long Hotel, check out the best deals on Traveloka: Recommended activities in Ha Long City!

How to Get to Vincent Ha Long Hotel from the Airport

Navigating your journey from the airport to Vincent Ha Long Hotel is straightforward, with several convenient options available. Understanding how to get to Vincent Ha Long Hotel is key to a smooth arrival.

  • Airport Shuttle Buses: Dedicated shuttle bus services often operate from the airport to major hubs within Ha Long City, from where you can take a short taxi or rideshare to the hotel.
  • Public Metered Taxis: Traditional metered taxis are readily available at the airport. Ensure the meter is used for a fair fare.
  • Rideshare Services: You can also opt for a rideshare service, which can be booked via a mobile app for convenience.
For a hassle-free start to your trip, consider pre-booking your transport. You can explore options for an Airport transfer service to ensure a seamless journey.

Summary of Why You Should Choose Vincent Ha Long Hotel

In summary, Vincent Ha Long Hotel offers a compelling combination of location, comfort, and service, making it an ideal choice for Australian travellers exploring Quang Ninh Province.

  • Prime Location: Conveniently situated in Ha Long City, providing easy access to the bay and local attractions.
  • Comfortable Accommodation: Well-appointed rooms with essential amenities for a relaxing stay.
  • Friendly Service: A dedicated team ready to assist you, ensuring a welcoming and hassle-free experience.
  • Excellent Value: Competitive rates, especially when taking advantage of special offers.
Ready to experience the magic of Ha Long Bay? Check room availability at Vincent Ha Long Hotel and Book Vincent Ha Long Hotel today through Traveloka for the best deals.

For more options, you can also Book budget hotels in Quang Ninh Province and Easily book domestic and international flights at low prices.

All facilities in Vincent Ha Long Hotel

Common Space Vincent Ha Long Hotel
Common Space
Lobby Vincent Ha Long Hotel
Lobby
Exterior Vincent Ha Long Hotel
Exterior
Bedroom Vincent Ha Long Hotel
Bedroom
In-room Bathroom Vincent Ha Long Hotel
In-room Bathroom

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Gluten-free meals
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Transportation

  • Bicycle storage
  • Garage
  • Bus/truck parking

Things to Do

  • Outdoor pool
  • Parasol
  • Pool sun loungers

Connectivity

  • Free WiFi

General

  • AC
  • Banquet
  • Heater
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Accessibilty

  • Braille or raised signage

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Business facilities
  • Conference hostess
  • Conference room
  • Photocopier
  • Printer
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Money changer
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Late check-out
  • Laundry service
  • Luggage storage
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Laundry
  • Supermarket

Accommodation Policy & General Information in Vincent Ha Long Hotel

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 23-12-2025 to 31-3-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Vincent Ha Long Hotel
35
Number of floors in Vincent Ha Long Hotel
7
Another facilities in Vincent Ha Long Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked questions about Vincent Ha Long Hotel

What are available facilities at Vincent Ha Long Hotel?
There are top facilites at Vincent Ha Long Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Vincent Ha Long Hotel?
The standard check-in time at Vincent Ha Long Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Vincent Ha Long Hotel provide breakfast?
Yes, Vincent Ha Long Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Vincent Ha Long Hotel?
Vincent Ha Long Hotel has a 3.0-star rating.
How many floors does Vincent Ha Long Hotel have?
Vincent Ha Long Hotel has 7.
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Vincent Ha Long Hotel reviews and ratings

Overall Ratings & Reviews Vincent Ha Long Hotel

Traveloka (66)
Other sources (40)
8.5
Very Good
From 66 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.3

Meal

7.8

Location

8.6

Service and Facilites

8.2

People often mention about Vincent Ha Long Hotel
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Distance to City Center (3)
Staff Friendliness (3)
Surroundings (2)
Wifi (2)
Room Space (2)
Hotel Area (2)
Accessibility (1)
Family Friendly (1)
Check-in/out Time (1)
Ambiance (1)
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Traveller Reviews Vincent Ha Long Hotel

Number of reviews per page
20
40
Customer reviews
D***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The staff were enthusiastic, the manager was cheerful and very accommodating. The location was great for watching fireworks; I would definitely choose this hotel if I returned.
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1 people find it helpful
Accommodation's Reply
25 Jul 2026
Dear Mr./Mr. Huang Tao, Thank you so much for staying at Vincent Halong Bay Hotel and for taking the time to write such a valuable review on Traveloka. We are delighted that you were satisfied with our friendly and attentive service, excellent location for watching the fireworks, and warm hospitality. Your compliments are a great encouragement to all the staff at Vincent Halong Bay Hotel, and we will continue to strive to provide the best possible experience for all our guests. We are honored that you mentioned you would choose Vincent Halong Bay Hotel again if you have the opportunity. We hope to welcome you back to Halong Bay on your next trip. We wish you and your family good health and happiness, and may your trip be filled with wonderful memories. Thank you again. The Vincent Halong Bay Hotel Staff
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bùi k. l.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 66 week(s) ago
Friendly staff, breakfast a bit less varied
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Dear Bui.K.L., Thank you very much for your valuable feedback about our hotel. We are very pleased to hear that you were pleased with our staff's friendly service. We always prioritize kindness and professionalism in our staff training. However, we sincerely apologize that you were dissatisfied with the breakfast menu. We take your feedback seriously and will strive to offer a more extensive breakfast menu in the future. We look forward to welcoming you and your family back to our hotel. We will continue to strive to provide you with even better service. Thank you! Vincenzo Halong Hotel We look forward to welcoming you back.
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Le Vu N. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 72 week(s) ago
Very good hotel, polite, clean
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Hello Le Vu N.T. Thank you for taking the time to write a review of our hotel. We are very pleased that you were satisfied with our cleanliness, friendly service, and overall experience. Our staff is always committed to providing a comfortable and enjoyable stay for our guests. Your kind words are a great encouragement to us, and we will continue to strive to improve our service. We look forward to welcoming you back soon. Thank you. Vincenzo Hotel Harlong
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Phương H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 78 week(s) ago
The hotel is near the center, right on Bai Chay street, convenient for traveling the room is okay, with enough basic services. I checked in on April 12 and was especially impressed with the friendliness and enthusiasm of the receptionist on duty on the 2nd shift that day. 10 points for her
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Hello Phuong H. Thank you so much for sharing your review of your stay with us. We are so pleased that the location, rooms, and service at our hotel met your expectations throughout your trip. We appreciate your kind words about our reception staff. Their warmth and friendliness are our goal each and every day. Your positive feedback is a great encouragement for all staff, including the receptionists, and it motivates us to continue to improve our service. Thank you so much for choosing us as your guest. We look forward to welcoming you back! Thank you! The Vincent Halong Team
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H***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 118 week(s) ago
Breakfast is not rich in dishes. Service staff is average compared to standards. central location.
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3 people find it helpful
Accommodation's Reply
05 Aug 2024
Dear Mr. Hoang, First of all, let us send our most sincere thanks to you for trusting and choosing Vincent Ha Long Hotel as a place to stay for your trip. We also want to thank you for your valuable feedback. Vincent Ha Long Hotel is centrally located in Bai Chay tourist area, convenient for customers to travel to entertainment spots such as the beach, international ship port, Sunworld park,... within radius. 1.5km. However, we are very sorry for your incomplete experience during your recent trip. Your reviews and suggestions are very important for the hotel Management Board to propose solutions to improve service quality in the best way. All of your reviews have been sent to the relevant departments for serious review and reminders to hotel officials and staff. Hopefully Vincent Ha Long Hotel will have the opportunity to welcome you again in the future with better service quality. Wishing you and your family good health and success. Best regards, Vincent Ha Long Hotel
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 122 week(s) ago
Only stayed there for a night. The location is super accessible to Halong Bay, Sun World, and city center. Staff was helpful and super nice, gave us 2 coins to play the claw machines for free. Definitely worth the price!
5 people find it helpful
Accommodation's Reply
17 Jun 2024
Mrs San, Thank you for staying and leaving nice compliments about our Hotel. Vincent Ha Long Hotel is located right in the center of Bai Chay tourist area, less than 300m from the ship fortress, about more than 1km from Bai Chay beach. We - the hotel staff - are very pleased to contribute to bringing you satisfaction during your trip to Ha Long. We look forward to the opportunity to serve you again at Vincent Hotel. Wishing you good health and success in your work. Best regards ! Team Vincent Ha Long
Nguyen T. H. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 129 week(s) ago
Khách sạn ngay trước cảnh bãi cháy
6 people find it helpful
Accommodation's Reply
22 May 2024
Dear Ms. Nguyen Thi Hong Hanh, first of all, thank you for choosing Vincent Ha Long Hotel as the stopover for your trip to Ha Long. We are extremely grateful for your feedback on your recent stay at Vincent Ha Long Hotel. Your satisfaction is what we always aim for and is the driving force to help the hotel increasingly improve service quality. Wishing you good health and looking forward to welcoming you back as soon as possible. Best regards, Vincent Ha Long Hotel Team
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Lien St Gelais
icon-origin-TRAVELOKA
8.5
/10
Reviewed 137 week(s) ago
Nice and clean hotel, friendly staffs.
2 people find it helpful
Accommodation's Reply
20 Mar 2024
Dear Mrs Lien St Gelais Thank you for staying at Vincent Ha Long Hotel. Furthermore, you have taken your valuable time to leave compliments for our hotel and staffs. That makes us even more motivated to try to bring the best experiences and services to Vincent's customers. We look forward to welcoming you on your next time to visit Ha Long Bay. Wishing you good health and success in your work. Best regards Vincent Ha Long Team
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Nguyen P. L.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 214 week(s) ago
Nhân viên phục vụ bếp thái độ, giục khách ăn nhanh để dọn. Thái độ không tốt.
3 people find it helpful
Accommodation's Reply
08 Sep 2022
Dear Ms Phuong, We sincerely thank you for choosing Vincent Ha Long Hotel as your place to stay during your visit to Ha Long. We are sorry to hear that your holiday was not complete. First of all, on behalf of the hotel we would like to apologize to you and besides, we have a few things to share: - Breakfast service time at the hotel is from 6:30am to 9:00am daily. The time when she and her family used the service was also close to the time when the restaurant stopped serving breakfast to prepare for lunch, so the staff in charge of the restaurant area informed that customers were having fun. Please go to the buffet counter to get more food because it's time to stop serving. The hotel's restaurant area is shared for breakfast, lunch and dinner, so staff always need to ensure preparation time between meals. - The complaints of Ms. mentioned above have been received, reminded and reprimanded by the Hotel. We hope this feedback from the hotel will alleviate some of your frustrations. If possible, we look forward to welcoming you again at Vincent Ha Long Hotel. Best regards, Vincent Ha Long team
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Nguyen H.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 218 week(s) ago
Toilet mùi hôi. Phòng nhỏ và cũ
2 people find it helpful
Accommodation's Reply
11 Aug 2022
Dear Valued Customers, The hotel is very happy to have your trust and choice as a stopover when coming to Ha Long. We would like to thank you for your review for the Hotel. Vincent Ha Long Hotel with the advantage of being built in the entertainment center area for tourists at Sunworld Ha Long Park, Bai Chay bridge or Vuon Dao market area. However, this is also a limitation for the hotel in terms of area used and built. Due to the limited scope of use, some rooms at Vincent Ha Long hotel have limitations, especially the area as you have seen. We are sorry for the uncomfortable experience at the Hotel. The hotel has a neoclassical design style, so it sometimes feels a bit old for customers, but in fact the hotel has just come into operation. Started in 2019 and after 2 years of being affected by the covid epidemic, most of the equipment is new. We look forward to serving you with a better experience the next time you come to Ha Long. Sincerely thank. Best regards, Vincent Ha Long Team
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NGUYEN H. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 218 week(s) ago
TV without Youtube
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4 people find it helpful
Accommodation's Reply
11 Aug 2022
Dear Guest, The hotel would like to thank you for choosing to use our service as well as for your feedback on the quality of the hotel's service. We really appreciate your feedback because it is only with such feedback that we can realize our shortcomings and improve our services. Regarding television, it belongs to the fixed assets of the hotel, we cannot change it until the period is over, we can only try to improve the service to compensate for the limited equipment. Customers can sympathize. We hope that you can accept some inconveniences about the facility and continue to support the hotel in your next visit to Ha Long. Best regards and thanks, Vincent Ha Long Team.
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Le Nguyen M. D.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 222 week(s) ago
The hotel is good, but the car rental service is like () renting a new car for guests to drive a gasoline-powered car that runs like a horse across the fire bridge, the car is stopped and the car is driven all the way to the restaurant, then call someone to get it. trying to collect an extra 250k from the guest. Tell the front desk staff that the receptionist argues with the extremely unpleasant guest. The receptionist's attitude is extremely flawed and uncomfortable.
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4 people find it helpful
Accommodation's Reply
25 Jul 2022
Welcome, honored guests, Thank you for your trust in using the service at the hotel and for taking the time to share your experience. First of all, we would like to apologize for your bad experience during your stay at the Hotel. After receiving your feedback, the hotel immediately reviewed the front desk staff on duty that day and worked with the car rental company again. In fact, the hotel only supports calling a car for guests, but has no revenue from the hotel, so immediately after the incident, the hotel side actively contacted that party but could not reach an agreement, so it was terminated. support work. We once again apologize to you for an unnecessary incident that affects your trip as well as the quality of our service. We look forward to receiving your understanding and sympathy and hope to still welcome you in the next time when you come to Ha Long so that we can serve you more perfectly. Appreciation and thanks, Vincent Ha Long Team.
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Nguyen T. N. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 224 week(s) ago
The staff is lovely, the breakfast is a bit boring, the air conditioner in my room is weak, the door is stuck open
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2 people find it helpful
Accommodation's Reply
25 Jul 2022
Hello Ms. Linh, The hotel would like to thank you for choosing to use our service as well as for your feedback on the quality of the hotel's service. We are very sorry that you had an uncomfortable experience while staying at the hotel and we really appreciate your feedback because it is only with such feedback that we can realize the lack of information. sorry and improve their services. Currently, breakfast has also been improved to be more diverse and has a change from day to day. The air conditioner and door were also fixed by us right after receiving your feedback. The hotel hopes that customers can sympathize and continue to support the hotel in the next time to Ha Long. Best regards and thanks, Vincent Ha Long Team.
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Nguyen D. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 234 week(s) ago
Hotel near the beach, good location, friendly staff. Pretty clean
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4 people find it helpful
Accommodation's Reply
18 Apr 2022
Dear Ms. Van Anh, Vincent Ha Long Hotel thank you for choosing Vincent Ha Long Hotel as a place to stop for your vacation and for your good feelings for the Hotel as well as favor for us. high score. We look forward to welcoming you and your family on your next vacation to Ha Long. Wishing you health and happiness. Best regards! Vincent Ha Long Hotel Team
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Nguyen N. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 309 week(s) ago
Surcharge for children under 5 years old (without extra bed) traveling with parents is a bit unreasonable.
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2 people find it helpful
Accommodation's Reply
10 Nov 2020
Welcome, honored guests, Hotel Vincent thank you very much for choosing Vincent for your trip as well as taking time to review the hotel. Your comments always help us to promote our good points and perfect our ones. According to our group list we can see a 5-year-old child and according to the regulations of the hotel children from 5 to 11 years old will be charged an additional 70,000 VND for breakfast (not including extra bed). According to the hotel policy, the price for the extra bed will be 300,000 VND. Best regards, Vincent Ha Long hotel team.
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Võ Thị T. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 309 week(s) ago
The hotel staff is very enthusiastic.
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3 people find it helpful
Accommodation's Reply
10 Nov 2020
Welcome, honored guests, Hotel Vincent thank you very much for choosing Vincent for your trip as well as taking time to review the hotel. Your comments always help us to promote our good points and perfect our ones. We hope we will welcome you in the next trip to Ha Long. Sincerely thank you, Vincent Ha Long Team.
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Tran T. K. O.
icon-Family
Family
icon-origin-TRAVELOKA
6.7
/10
Reviewed 327 week(s) ago
The new hotel is clean, right cable car with Sunworld kgt but there are 2 points not very ok: 1. No people open the door to bring luggage to help, the door closed, must bring luggage up the stairs, but no drag , The taxi also said "maybe this hotel has not opened again, why is it translated", the lobby is quite wide when I entered the 2 receptionists and also looked at me, but did not say anything until I came to be new. ask ... 2. Book clearly as a double bed but put a 2 bed room, I'm not sad to ask because quite tired.
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7 people find it helpful
Accommodation's Reply
13 Jul 2020
Dear Ms Oanh, Thank you for taking the valuable time to share the experience is not really perfect during the stay at the hotel. All your comments have been acknowledged and will definitely improve in the shortest time. The hotel looks forward to serving you again in the nearest time to the more complete service. Best regards!
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M Dung N. T.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 349 week(s) ago
The newly built hotel is quite nice. not far from the center. Bright buffe quite ok for the hotel fee
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4 people find it helpful
Accommodation's Reply
11 Feb 2020
Thanks to My Dung for taking the time to share our experience at Vincent Ha Long Hotel, we always try to further improve the hotel's services to meet the increasing demands of our customers. We look forward to continuing to receive your support on the next trip. Best regards. Vincent Ha Long Hotel.!
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Nguyen V. L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 352 week(s) ago
New hotel, clean rooms, modern furniture. The hotel is very close to Sunworld, Bai Chay international passenger port, within walking distance to these locations. Buffet breakfast okay. Cute and enthusiastic staff
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2 people find it helpful
Accommodation's Reply
11 Feb 2020
Thank Viet Linh for taking the time to share our experience at Vincent Ha Long Hotel, we always try to further improve the hotel's services to meet the increasing demands of our customers, Your price is a big encouragement to Vincent Ha long team. We look forward to continuing to receive your support on the next trip. Best regards. Vincent Ha Long Hotel.!
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Bui m. p.
icon-Romantic
Romantic
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9.7
/10
Reviewed 362 week(s) ago
We had a nice night here. Hotel location near sun world, near the beach and the beach. The staff are very nice. I had arrived 2 hours earlier but the hotel still agreed to check in and also actively proposed room upgrade too ❤️. My room is very clean, neatly arranged and quite comfortable. The buffet breakfast on the 7th floor overlooks the beautiful sun, the food is a bit bland but overall quite good. The receptionist was still a bit awkward, but the car rental and rental assistance was very enthusiastic. If I have the opportunity to return to the sun world, I will continue to book Vincent.
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Accommodation's Reply
29 Nov 2019
Thank you for trusting in using the service at Vincent Ha Long Hotel, your comment is the motivation for us to improve more in the future. Hope to continue to receive your support in the next vacation in Ha Long. Best regards.!
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Exterior 4 Vincent Ha Long Hotel

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