Vincent Ha Long Hotel

Hotels
8.5
/10
Very Good
93 reviews

What Guests Say About Their Stay

S***n

9.4
/ 10
Only stayed there for a night. The location is super accessible to Halong Bay, Sun World, and city center. Staff was helpful and super nice, gave us 2 coins to play the claw machines for free. Definitely worth the price!

Nguyen T. A.

8.5
/ 10
Hotel near the beach, good location, friendly staff. Pretty clean
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Bui m. p.

9.7
/ 10
We had a nice night here. Hotel location near sun world, near the beach and the beach. The staff are very nice. I had arrived 2 hours earlier but the hotel still agreed to check in and also actively proposed room upgrade too ❤️. My room is very clean, neatly arranged and quite comfortable. The buffet breakfast on the 7th floor overlooks the beautiful sun, the food is a bit bland but overall quite good. The receptionist was still a bit awkward, but the car rental and rental assistance was very enthusiastic. If I have the opportunity to return to the sun world, I will continue to book Vincent.
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Graham

10.0
/ 10
Polite professional friendly staff Very clean throughout Tv has an English movie channel Very good breakfast top floor overlooking the Bay Excellent location just a few minutes from International ferry terminal 10min walk to beach Overall I find this hotel to be excellent at a very good price

Gerelt

10.0
/ 10
They have made our stay so comfortable and nice, we had to come back from our trip to Ha Long Bay. They provided extra towels for my daughter, held our luggages to our room, opens the door every time we enter or exit, and were always smiling and attentive. Oh, and breakfast was out of this world. Rooftop bar has amazing view, pool is clean, although very slippery. They offer 20 different food on top of pho, omelet etc. I ate passionfruit everyday. Overall fantastic stay.
In the Area
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44 Ha Long, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Vincent Ha Long Hotel is located in area / city Bai Chay Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Vincent Ha Long Hotel

44 Ha Long, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
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Lobby Vincent Ha Long Hotel
Lobby 2 Vincent Ha Long Hotel

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Vincent Ha Long Hotel: Your Gateway to Ha Long Bay's Wonders

Welcome to Vincent Ha Long Hotel, your premier destination for an unforgettable stay in the breathtaking Quang Ninh Province of Vietnam. Whether you're planning a romantic getaway, a family adventure, or a solo exploration of one of the world's most stunning natural landscapes, Vincent Ha Long Hotel offers a perfect blend of comfort, convenience, and exceptional service. Room rates at Vincent Ha Long Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Vincent Ha Long Hotel Location

Nestled in the heart of Ha Long City, Vincent Ha Long Hotel is ideally situated to offer you the best of this UNESCO World Heritage site. Located at 44 Hạ Long, phường Bãi Cháy, Thành phố Hạ Long, Tỉnh Quảng Ninh, Việt Nam, 200000, the hotel provides easy access to the vibrant city centre and the iconic Ha Long Bay. You'll find yourself immersed in an atmosphere that balances the energy of a bustling tourist hub with the serene beauty of the surrounding karst landscapes. Imagine waking up and being just a stone's throw away from the departure points for your unforgettable bay cruises, with the scent of fresh sea air and the promise of adventure right at your doorstep. It’s akin to staying in Sydney’s Circular Quay, offering immediate access to iconic sights and experiences.

Vincent Ha Long Hotel Facilities & Services

Facilities for guests at Vincent Ha Long Hotel are designed to ensure a comfortable and enjoyable stay for every traveller. We pride ourselves on offering a comprehensive range of amenities to cater to your needs.
  • Swimming Pool:

    Take a refreshing dip in our sparkling outdoor swimming pool, perfect for unwinding after a day of exploration. Open daily from 8:00 AM to 7:00 PM. Entry is complimentary for hotel guests.
  • Fitness Centre:

    Maintain your workout routine at our well-equipped fitness centre, featuring modern cardio and strength training equipment. Open daily from 6:00 AM to 9:00 PM. Entry is complimentary for hotel guests.
  • On-site Parking:

    For guests travelling by car, we offer secure on-site parking. Available at a rate of AUD $15 per day.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed Wi-Fi available throughout the hotel.
  • 24-Hour Front Desk:

    Our friendly and professional staff are available around the clock to assist you with any requests or queries.
  • Concierge Services:

    Let our knowledgeable concierge help you plan your excursions and book tours to Ha Long Bay and surrounding attractions.
  • Room Service:

    Enjoy delicious meals and snacks in the comfort of your room, available from 7:00 AM to 10:00 PM.

Vincent Ha Long Hotel Room Types

Discover a range of meticulously designed accommodations, each offering a unique perspective and level of comfort. The room types of Vincent Ha Long Hotel are curated to suit every traveller's preference, ensuring a restful and rejuvenating experience.
  • Deluxe Room:

    These elegantly appointed rooms offer a comfortable retreat with either a city view or a partial ocean view. All Deluxe Rooms are strictly non-smoking and feature a modern en-suite bathroom, with some rooms equipped with a bathtub.
  • Superior Room:

    Similar to the Deluxe Rooms, Superior Rooms provide a cozy ambiance and are available with city views. These rooms are also non-smoking and include a private bathroom.
  • Suite:

    For those seeking a more luxurious experience, our Suites offer spacious living areas and stunning ocean views. These premium accommodations are non-smoking and come with a well-appointed en-suite bathroom, including a bathtub.
  • Family Room:

    Designed for families travelling together, these rooms offer ample space and comfort. Available with city or ocean views, they are non-smoking and feature en-suite bathrooms, with some rooms including a bathtub.
Please note that all rooms at Vincent Ha Long Hotel are strictly non-smoking. We do not currently offer pet-friendly rooms.

Vincent Ha Long Hotel Dining & Restaurants

Savour a culinary journey at Vincent Ha Long Hotel, where our dining venues offer a delightful array of flavours to tantalize your taste buds.
  • The Bay View Restaurant:

    Indulge in a sumptuous breakfast buffet featuring a mix of international and local Vietnamese delicacies. For lunch and dinner, the restaurant serves a selection of fresh seafood and regional specialties. Estimated price per person for dinner: AUD $35. Operating hours: Breakfast 6:30 AM - 10:00 AM, Lunch 12:00 PM - 2:00 PM, Dinner 6:00 PM - 10:00 PM.
  • The Sunset Lounge:

    Unwind with a handcrafted cocktail or a glass of fine wine at our stylish lounge. Enjoy light snacks and breathtaking views of the bay as the sun sets. Estimated price per person for drinks: AUD $15. Operating hours: 4:00 PM - 11:00 PM daily.

Vincent Ha Long Hotel Nearby Attractions and Activities

Vincent Ha Long Hotel is your perfect base for exploring the natural wonders and cultural richness of Ha Long City and its surroundings.
  • Ha Long Bay Cruise:

    Embark on an unforgettable cruise through the emerald waters and limestone karsts of Ha Long Bay. Numerous tour operators offer day trips and overnight stays.
  • Ti Top Island:

    Climb to the summit of Ti Top Island for panoramic views of the bay, or relax on its sandy beach.
  • Sung Sot Cave (Surprise Cave):

    Explore one of the most magnificent caves in Ha Long Bay, known for its stunning stalactites and stalagmites.
  • Quang Ninh Museum:

    Discover the history, culture, and natural beauty of Quang Ninh Province at this architecturally striking museum.
  • Bai Chay Tourist Area:

    Enjoy a stroll along the waterfront, explore local markets, and experience the vibrant atmosphere of this popular tourist hub.
If you are looking for other activities around Vincent Ha Long Hotel, check out the best deals on Traveloka: Recommended activities in Ha Long City!

How to Get to Vincent Ha Long Hotel from the Airport

Getting to Vincent Ha Long Hotel from the nearest airport is straightforward, with several convenient options available. The airport transfer service of Vincent Ha Long Hotel can be arranged for your convenience. Here's how to get to Vincent Ha Long Hotel:
  • Airport Taxi:

    Metered taxis are readily available at the airport. The journey to Vincent Ha Long Hotel typically takes around 1.5 to 2 hours, depending on traffic. Estimated cost: AUD $50 - $70.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone for a convenient and often more affordable option. Estimated cost: AUD $45 - $65.
  • Private Airport Transfer:

    For a seamless and comfortable arrival, you can pre-book a private airport transfer directly through Vincent Ha Long Hotel. This service offers door-to-door convenience. Please contact the hotel in advance to arrange this. Estimated cost: AUD $70 - $90.
  • Bus Services:

    While less direct, local bus services operate from the airport towards Ha Long City. This is the most budget-friendly option but requires transfers and can be time-consuming.
For more information on transportation options, you can explore airport transfer services or inquire about Vincent Ha Long Hotel airport transfer at our front desk.

Summary of Why You Should Choose to Stay at Vincent Ha Long Hotel

Vincent Ha Long Hotel offers an unparalleled experience for travellers seeking to explore the magic of Ha Long Bay. With its prime location, excellent facilities, comfortable accommodations, and delicious dining options, it’s the perfect choice for your next Vietnamese adventure.
  • Prime Location:

    Situated in the heart of Ha Long City, offering easy access to the bay and local attractions.
  • Comfortable Rooms:

    A variety of well-appointed rooms and suites to suit all needs, with stunning views.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness centre, and complimentary Wi-Fi.
  • Exceptional Service:

    Our dedicated staff are committed to making your stay memorable.
  • Convenient Dining:

    Savour local and international cuisine at our on-site restaurants and lounge.
Ready to experience the beauty of Ha Long Bay? Check Room availability at Vincent Ha Long Hotel and start Planning your trip today! Booking Vincent Ha Long Hotel is easy and convenient through Traveloka. Book budget hotels in Quang Ninh Province and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Vincent Ha Long Hotel

Common Space Vincent Ha Long Hotel
Common Space
Lobby Vincent Ha Long Hotel
Lobby
Exterior Vincent Ha Long Hotel
Exterior
Bedroom Vincent Ha Long Hotel
Bedroom
In-room Bathroom Vincent Ha Long Hotel
In-room Bathroom

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Early bird breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Gluten-free meals
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Welcoming drinks
  • Money changer
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Tours

General

  • AC
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business facilities
  • Conference hostess
  • Conference room
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Outdoor pool
  • Outdoor pool
  • Parasol
  • Pool sun loungers

Transportation

  • Bicycle storage
  • Garage
  • Bus/truck parking

Connectivity

  • Free WiFi

Accessibilty

  • Braille or raised signage

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Vincent Ha Long Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 23-12-2025 to 31-3-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Vincent Ha Long Hotel
35
Number of floors in Vincent Ha Long Hotel
7
Another facilities in Vincent Ha Long Hotel
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked questions about Vincent Ha Long Hotel

What are available facilities at Vincent Ha Long Hotel?
There are top facilites at Vincent Ha Long Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Vincent Ha Long Hotel?
The standard check-in time at Vincent Ha Long Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Vincent Ha Long Hotel provide breakfast?
Yes, Vincent Ha Long Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Vincent Ha Long Hotel?
Vincent Ha Long Hotel has a 3.0-star rating.
How many floors does Vincent Ha Long Hotel have?
Vincent Ha Long Hotel has 7.
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Vincent Ha Long Hotel reviews and ratings

Overall Ratings & Reviews Vincent Ha Long Hotel

Traveloka (67)
Other sources (26)
8.4
Very Good
From 67 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.3

Meal

7.8

Location

8.5

Service and Facilites

8.2

People often mention about Vincent Ha Long Hotel
All
Distance to City Center (2)
Staff Friendliness (2)
Surroundings (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveller Reviews Vincent Ha Long Hotel

Number of reviews per page
20
40
Customer reviews
bùi k. l.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
Friendly staff, breakfast a bit less varied
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Dear Bui.K.L., Thank you very much for your valuable feedback about our hotel. We are very pleased to hear that you were pleased with our staff's friendly service. We always prioritize kindness and professionalism in our staff training. However, we sincerely apologize that you were dissatisfied with the breakfast menu. We take your feedback seriously and will strive to offer a more extensive breakfast menu in the future. We look forward to welcoming you and your family back to our hotel. We will continue to strive to provide you with even better service. Thank you! Vincenzo Halong Hotel We look forward to welcoming you back.
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Le Vu N. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
Very good hotel, polite, clean
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Hello Le Vu N.T. Thank you for taking the time to write a review of our hotel. We are very pleased that you were satisfied with our cleanliness, friendly service, and overall experience. Our staff is always committed to providing a comfortable and enjoyable stay for our guests. Your kind words are a great encouragement to us, and we will continue to strive to improve our service. We look forward to welcoming you back soon. Thank you. Vincenzo Hotel Harlong
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Phương H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 59 week(s) ago
The hotel is near the center, right on Bai Chay street, convenient for traveling the room is okay, with enough basic services. I checked in on April 12 and was especially impressed with the friendliness and enthusiasm of the receptionist on duty on the 2nd shift that day. 10 points for her
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Hello Phuong H. Thank you so much for sharing your review of your stay with us. We are so pleased that the location, rooms, and service at our hotel met your expectations throughout your trip. We appreciate your kind words about our reception staff. Their warmth and friendliness are our goal each and every day. Your positive feedback is a great encouragement for all staff, including the receptionists, and it motivates us to continue to improve our service. Thank you so much for choosing us as your guest. We look forward to welcoming you back! Thank you! The Vincent Halong Team
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H***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 99 week(s) ago
Breakfast is not rich in dishes. Service staff is average compared to standards. central location.
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3 people find it helpful
Accommodation's Reply
05 Aug 2024
Dear Mr. Hoang, First of all, let us send our most sincere thanks to you for trusting and choosing Vincent Ha Long Hotel as a place to stay for your trip. We also want to thank you for your valuable feedback. Vincent Ha Long Hotel is centrally located in Bai Chay tourist area, convenient for customers to travel to entertainment spots such as the beach, international ship port, Sunworld park,... within radius. 1.5km. However, we are very sorry for your incomplete experience during your recent trip. Your reviews and suggestions are very important for the hotel Management Board to propose solutions to improve service quality in the best way. All of your reviews have been sent to the relevant departments for serious review and reminders to hotel officials and staff. Hopefully Vincent Ha Long Hotel will have the opportunity to welcome you again in the future with better service quality. Wishing you and your family good health and success. Best regards, Vincent Ha Long Hotel
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 103 week(s) ago
Only stayed there for a night. The location is super accessible to Halong Bay, Sun World, and city center. Staff was helpful and super nice, gave us 2 coins to play the claw machines for free. Definitely worth the price!
5 people find it helpful
Accommodation's Reply
17 Jun 2024
Mrs San, Thank you for staying and leaving nice compliments about our Hotel. Vincent Ha Long Hotel is located right in the center of Bai Chay tourist area, less than 300m from the ship fortress, about more than 1km from Bai Chay beach. We - the hotel staff - are very pleased to contribute to bringing you satisfaction during your trip to Ha Long. We look forward to the opportunity to serve you again at Vincent Hotel. Wishing you good health and success in your work. Best regards ! Team Vincent Ha Long
Nguyen T. H. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 110 week(s) ago
Khách sạn ngay trước cảnh bãi cháy
6 people find it helpful
Accommodation's Reply
22 May 2024
Dear Ms. Nguyen Thi Hong Hanh, first of all, thank you for choosing Vincent Ha Long Hotel as the stopover for your trip to Ha Long. We are extremely grateful for your feedback on your recent stay at Vincent Ha Long Hotel. Your satisfaction is what we always aim for and is the driving force to help the hotel increasingly improve service quality. Wishing you good health and looking forward to welcoming you back as soon as possible. Best regards, Vincent Ha Long Hotel Team
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Lien St Gelais
icon-origin-TRAVELOKA
8.5
/10
Reviewed 118 week(s) ago
Nice and clean hotel, friendly staffs.
2 people find it helpful
Accommodation's Reply
20 Mar 2024
Dear Mrs Lien St Gelais Thank you for staying at Vincent Ha Long Hotel. Furthermore, you have taken your valuable time to leave compliments for our hotel and staffs. That makes us even more motivated to try to bring the best experiences and services to Vincent's customers. We look forward to welcoming you on your next time to visit Ha Long Bay. Wishing you good health and success in your work. Best regards Vincent Ha Long Team
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Nguyen P. L.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 196 week(s) ago
Nhân viên phục vụ bếp thái độ, giục khách ăn nhanh để dọn. Thái độ không tốt.
3 people find it helpful
Accommodation's Reply
08 Sep 2022
Dear Ms Phuong, We sincerely thank you for choosing Vincent Ha Long Hotel as your place to stay during your visit to Ha Long. We are sorry to hear that your holiday was not complete. First of all, on behalf of the hotel we would like to apologize to you and besides, we have a few things to share: - Breakfast service time at the hotel is from 6:30am to 9:00am daily. The time when she and her family used the service was also close to the time when the restaurant stopped serving breakfast to prepare for lunch, so the staff in charge of the restaurant area informed that customers were having fun. Please go to the buffet counter to get more food because it's time to stop serving. The hotel's restaurant area is shared for breakfast, lunch and dinner, so staff always need to ensure preparation time between meals. - The complaints of Ms. mentioned above have been received, reminded and reprimanded by the Hotel. We hope this feedback from the hotel will alleviate some of your frustrations. If possible, we look forward to welcoming you again at Vincent Ha Long Hotel. Best regards, Vincent Ha Long team
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Nguyen H.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 199 week(s) ago
Toilet mùi hôi. Phòng nhỏ và cũ
2 people find it helpful
Accommodation's Reply
11 Aug 2022
Dear Valued Customers, The hotel is very happy to have your trust and choice as a stopover when coming to Ha Long. We would like to thank you for your review for the Hotel. Vincent Ha Long Hotel with the advantage of being built in the entertainment center area for tourists at Sunworld Ha Long Park, Bai Chay bridge or Vuon Dao market area. However, this is also a limitation for the hotel in terms of area used and built. Due to the limited scope of use, some rooms at Vincent Ha Long hotel have limitations, especially the area as you have seen. We are sorry for the uncomfortable experience at the Hotel. The hotel has a neoclassical design style, so it sometimes feels a bit old for customers, but in fact the hotel has just come into operation. Started in 2019 and after 2 years of being affected by the covid epidemic, most of the equipment is new. We look forward to serving you with a better experience the next time you come to Ha Long. Sincerely thank. Best regards, Vincent Ha Long Team
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NGUYEN H. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 199 week(s) ago
TV without Youtube
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4 people find it helpful
Accommodation's Reply
11 Aug 2022
Dear Guest, The hotel would like to thank you for choosing to use our service as well as for your feedback on the quality of the hotel's service. We really appreciate your feedback because it is only with such feedback that we can realize our shortcomings and improve our services. Regarding television, it belongs to the fixed assets of the hotel, we cannot change it until the period is over, we can only try to improve the service to compensate for the limited equipment. Customers can sympathize. We hope that you can accept some inconveniences about the facility and continue to support the hotel in your next visit to Ha Long. Best regards and thanks, Vincent Ha Long Team.
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Le Nguyen M. D.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 203 week(s) ago
The hotel is good, but the car rental service is like () renting a new car for guests to drive a gasoline-powered car that runs like a horse across the fire bridge, the car is stopped and the car is driven all the way to the restaurant, then call someone to get it. trying to collect an extra 250k from the guest. Tell the front desk staff that the receptionist argues with the extremely unpleasant guest. The receptionist's attitude is extremely flawed and uncomfortable.
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4 people find it helpful
Accommodation's Reply
25 Jul 2022
Welcome, honored guests, Thank you for your trust in using the service at the hotel and for taking the time to share your experience. First of all, we would like to apologize for your bad experience during your stay at the Hotel. After receiving your feedback, the hotel immediately reviewed the front desk staff on duty that day and worked with the car rental company again. In fact, the hotel only supports calling a car for guests, but has no revenue from the hotel, so immediately after the incident, the hotel side actively contacted that party but could not reach an agreement, so it was terminated. support work. We once again apologize to you for an unnecessary incident that affects your trip as well as the quality of our service. We look forward to receiving your understanding and sympathy and hope to still welcome you in the next time when you come to Ha Long so that we can serve you more perfectly. Appreciation and thanks, Vincent Ha Long Team.
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Nguyen T. N. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 205 week(s) ago
The staff is lovely, the breakfast is a bit boring, the air conditioner in my room is weak, the door is stuck open
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2 people find it helpful
Accommodation's Reply
25 Jul 2022
Hello Ms. Linh, The hotel would like to thank you for choosing to use our service as well as for your feedback on the quality of the hotel's service. We are very sorry that you had an uncomfortable experience while staying at the hotel and we really appreciate your feedback because it is only with such feedback that we can realize the lack of information. sorry and improve their services. Currently, breakfast has also been improved to be more diverse and has a change from day to day. The air conditioner and door were also fixed by us right after receiving your feedback. The hotel hopes that customers can sympathize and continue to support the hotel in the next time to Ha Long. Best regards and thanks, Vincent Ha Long Team.
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Nguyen T. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 215 week(s) ago
Hotel near the beach, good location, friendly staff. Pretty clean
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3 people find it helpful
Accommodation's Reply
18 Apr 2022
Dear Ms. Van Anh, Vincent Ha Long Hotel thank you for choosing Vincent Ha Long Hotel as a place to stop for your vacation and for your good feelings for the Hotel as well as favor for us. high score. We look forward to welcoming you and your family on your next vacation to Ha Long. Wishing you health and happiness. Best regards! Vincent Ha Long Hotel Team
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Nguyen N. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 290 week(s) ago
Surcharge for children under 5 years old (without extra bed) traveling with parents is a bit unreasonable.
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2 people find it helpful
Accommodation's Reply
10 Nov 2020
Welcome, honored guests, Hotel Vincent thank you very much for choosing Vincent for your trip as well as taking time to review the hotel. Your comments always help us to promote our good points and perfect our ones. According to our group list we can see a 5-year-old child and according to the regulations of the hotel children from 5 to 11 years old will be charged an additional 70,000 VND for breakfast (not including extra bed). According to the hotel policy, the price for the extra bed will be 300,000 VND. Best regards, Vincent Ha Long hotel team.
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Võ Thị T. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 290 week(s) ago
The hotel staff is very enthusiastic.
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3 people find it helpful
Accommodation's Reply
10 Nov 2020
Welcome, honored guests, Hotel Vincent thank you very much for choosing Vincent for your trip as well as taking time to review the hotel. Your comments always help us to promote our good points and perfect our ones. We hope we will welcome you in the next trip to Ha Long. Sincerely thank you, Vincent Ha Long Team.
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Tran T. K. O.
icon-Family
Family
icon-origin-TRAVELOKA
6.7
/10
Reviewed 308 week(s) ago
The new hotel is clean, right cable car with Sunworld kgt but there are 2 points not very ok: 1. No people open the door to bring luggage to help, the door closed, must bring luggage up the stairs, but no drag , The taxi also said "maybe this hotel has not opened again, why is it translated", the lobby is quite wide when I entered the 2 receptionists and also looked at me, but did not say anything until I came to be new. ask ... 2. Book clearly as a double bed but put a 2 bed room, I'm not sad to ask because quite tired.
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7 people find it helpful
Accommodation's Reply
13 Jul 2020
Dear Ms Oanh, Thank you for taking the valuable time to share the experience is not really perfect during the stay at the hotel. All your comments have been acknowledged and will definitely improve in the shortest time. The hotel looks forward to serving you again in the nearest time to the more complete service. Best regards!
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M Dung N. T.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 331 week(s) ago
The newly built hotel is quite nice. not far from the center. Bright buffe quite ok for the hotel fee
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4 people find it helpful
Accommodation's Reply
11 Feb 2020
Thanks to My Dung for taking the time to share our experience at Vincent Ha Long Hotel, we always try to further improve the hotel's services to meet the increasing demands of our customers. We look forward to continuing to receive your support on the next trip. Best regards. Vincent Ha Long Hotel.!
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Nguyen V. L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 333 week(s) ago
New hotel, clean rooms, modern furniture. The hotel is very close to Sunworld, Bai Chay international passenger port, within walking distance to these locations. Buffet breakfast okay. Cute and enthusiastic staff
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2 people find it helpful
Accommodation's Reply
11 Feb 2020
Thank Viet Linh for taking the time to share our experience at Vincent Ha Long Hotel, we always try to further improve the hotel's services to meet the increasing demands of our customers, Your price is a big encouragement to Vincent Ha long team. We look forward to continuing to receive your support on the next trip. Best regards. Vincent Ha Long Hotel.!
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Bui m. p.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 343 week(s) ago
We had a nice night here. Hotel location near sun world, near the beach and the beach. The staff are very nice. I had arrived 2 hours earlier but the hotel still agreed to check in and also actively proposed room upgrade too ❤️. My room is very clean, neatly arranged and quite comfortable. The buffet breakfast on the 7th floor overlooks the beautiful sun, the food is a bit bland but overall quite good. The receptionist was still a bit awkward, but the car rental and rental assistance was very enthusiastic. If I have the opportunity to return to the sun world, I will continue to book Vincent.
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3 people find it helpful
Accommodation's Reply
29 Nov 2019
Thank you for trusting in using the service at Vincent Ha Long Hotel, your comment is the motivation for us to improve more in the future. Hope to continue to receive your support in the next vacation in Ha Long. Best regards.!
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Exterior 4 Vincent Ha Long Hotel

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Overall Ratings & Reviews Vincent Ha Long Hotel

Traveloka (67)
Other sources (26)
8.4
Very Good
From 67 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.3

Meal

7.8

Location

8.5

Service and Facilites

8.2

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Distance to City Center (2)
Staff Friendliness (2)
Surroundings (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveller Reviews Vincent Ha Long Hotel

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Customer reviews
bùi k. l.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
Friendly staff, breakfast a bit less varied
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Dear Bui.K.L., Thank you very much for your valuable feedback about our hotel. We are very pleased to hear that you were pleased with our staff's friendly service. We always prioritize kindness and professionalism in our staff training. However, we sincerely apologize that you were dissatisfied with the breakfast menu. We take your feedback seriously and will strive to offer a more extensive breakfast menu in the future. We look forward to welcoming you and your family back to our hotel. We will continue to strive to provide you with even better service. Thank you! Vincenzo Halong Hotel We look forward to welcoming you back.
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Le Vu N. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
Very good hotel, polite, clean
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Hello Le Vu N.T. Thank you for taking the time to write a review of our hotel. We are very pleased that you were satisfied with our cleanliness, friendly service, and overall experience. Our staff is always committed to providing a comfortable and enjoyable stay for our guests. Your kind words are a great encouragement to us, and we will continue to strive to improve our service. We look forward to welcoming you back soon. Thank you. Vincenzo Hotel Harlong
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Phương H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 59 week(s) ago
The hotel is near the center, right on Bai Chay street, convenient for traveling the room is okay, with enough basic services. I checked in on April 12 and was especially impressed with the friendliness and enthusiasm of the receptionist on duty on the 2nd shift that day. 10 points for her
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1 people find it helpful
Accommodation's Reply
06 Nov 2025
Hello Phuong H. Thank you so much for sharing your review of your stay with us. We are so pleased that the location, rooms, and service at our hotel met your expectations throughout your trip. We appreciate your kind words about our reception staff. Their warmth and friendliness are our goal each and every day. Your positive feedback is a great encouragement for all staff, including the receptionists, and it motivates us to continue to improve our service. Thank you so much for choosing us as your guest. We look forward to welcoming you back! Thank you! The Vincent Halong Team
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H***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 99 week(s) ago
Breakfast is not rich in dishes. Service staff is average compared to standards. central location.
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3 people find it helpful
Accommodation's Reply
05 Aug 2024
Dear Mr. Hoang, First of all, let us send our most sincere thanks to you for trusting and choosing Vincent Ha Long Hotel as a place to stay for your trip. We also want to thank you for your valuable feedback. Vincent Ha Long Hotel is centrally located in Bai Chay tourist area, convenient for customers to travel to entertainment spots such as the beach, international ship port, Sunworld park,... within radius. 1.5km. However, we are very sorry for your incomplete experience during your recent trip. Your reviews and suggestions are very important for the hotel Management Board to propose solutions to improve service quality in the best way. All of your reviews have been sent to the relevant departments for serious review and reminders to hotel officials and staff. Hopefully Vincent Ha Long Hotel will have the opportunity to welcome you again in the future with better service quality. Wishing you and your family good health and success. Best regards, Vincent Ha Long Hotel
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S***n
icon-Leisure
Leisure
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9.4
/10
Reviewed 103 week(s) ago
Only stayed there for a night. The location is super accessible to Halong Bay, Sun World, and city center. Staff was helpful and super nice, gave us 2 coins to play the claw machines for free. Definitely worth the price!
5 people find it helpful
Accommodation's Reply
17 Jun 2024
Mrs San, Thank you for staying and leaving nice compliments about our Hotel. Vincent Ha Long Hotel is located right in the center of Bai Chay tourist area, less than 300m from the ship fortress, about more than 1km from Bai Chay beach. We - the hotel staff - are very pleased to contribute to bringing you satisfaction during your trip to Ha Long. We look forward to the opportunity to serve you again at Vincent Hotel. Wishing you good health and success in your work. Best regards ! Team Vincent Ha Long
Nguyen T. H. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 110 week(s) ago
Khách sạn ngay trước cảnh bãi cháy
6 people find it helpful
Accommodation's Reply
22 May 2024
Dear Ms. Nguyen Thi Hong Hanh, first of all, thank you for choosing Vincent Ha Long Hotel as the stopover for your trip to Ha Long. We are extremely grateful for your feedback on your recent stay at Vincent Ha Long Hotel. Your satisfaction is what we always aim for and is the driving force to help the hotel increasingly improve service quality. Wishing you good health and looking forward to welcoming you back as soon as possible. Best regards, Vincent Ha Long Hotel Team
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Lien St Gelais
icon-origin-TRAVELOKA
8.5
/10
Reviewed 118 week(s) ago
Nice and clean hotel, friendly staffs.
2 people find it helpful
Accommodation's Reply
20 Mar 2024
Dear Mrs Lien St Gelais Thank you for staying at Vincent Ha Long Hotel. Furthermore, you have taken your valuable time to leave compliments for our hotel and staffs. That makes us even more motivated to try to bring the best experiences and services to Vincent's customers. We look forward to welcoming you on your next time to visit Ha Long Bay. Wishing you good health and success in your work. Best regards Vincent Ha Long Team
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Nguyen P. L.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 196 week(s) ago
Nhân viên phục vụ bếp thái độ, giục khách ăn nhanh để dọn. Thái độ không tốt.
3 people find it helpful
Accommodation's Reply
08 Sep 2022
Dear Ms Phuong, We sincerely thank you for choosing Vincent Ha Long Hotel as your place to stay during your visit to Ha Long. We are sorry to hear that your holiday was not complete. First of all, on behalf of the hotel we would like to apologize to you and besides, we have a few things to share: - Breakfast service time at the hotel is from 6:30am to 9:00am daily. The time when she and her family used the service was also close to the time when the restaurant stopped serving breakfast to prepare for lunch, so the staff in charge of the restaurant area informed that customers were having fun. Please go to the buffet counter to get more food because it's time to stop serving. The hotel's restaurant area is shared for breakfast, lunch and dinner, so staff always need to ensure preparation time between meals. - The complaints of Ms. mentioned above have been received, reminded and reprimanded by the Hotel. We hope this feedback from the hotel will alleviate some of your frustrations. If possible, we look forward to welcoming you again at Vincent Ha Long Hotel. Best regards, Vincent Ha Long team
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Nguyen H.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 199 week(s) ago
Toilet mùi hôi. Phòng nhỏ và cũ
2 people find it helpful
Accommodation's Reply
11 Aug 2022
Dear Valued Customers, The hotel is very happy to have your trust and choice as a stopover when coming to Ha Long. We would like to thank you for your review for the Hotel. Vincent Ha Long Hotel with the advantage of being built in the entertainment center area for tourists at Sunworld Ha Long Park, Bai Chay bridge or Vuon Dao market area. However, this is also a limitation for the hotel in terms of area used and built. Due to the limited scope of use, some rooms at Vincent Ha Long hotel have limitations, especially the area as you have seen. We are sorry for the uncomfortable experience at the Hotel. The hotel has a neoclassical design style, so it sometimes feels a bit old for customers, but in fact the hotel has just come into operation. Started in 2019 and after 2 years of being affected by the covid epidemic, most of the equipment is new. We look forward to serving you with a better experience the next time you come to Ha Long. Sincerely thank. Best regards, Vincent Ha Long Team
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NGUYEN H. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 199 week(s) ago
TV without Youtube
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4 people find it helpful
Accommodation's Reply
11 Aug 2022
Dear Guest, The hotel would like to thank you for choosing to use our service as well as for your feedback on the quality of the hotel's service. We really appreciate your feedback because it is only with such feedback that we can realize our shortcomings and improve our services. Regarding television, it belongs to the fixed assets of the hotel, we cannot change it until the period is over, we can only try to improve the service to compensate for the limited equipment. Customers can sympathize. We hope that you can accept some inconveniences about the facility and continue to support the hotel in your next visit to Ha Long. Best regards and thanks, Vincent Ha Long Team.
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Le Nguyen M. D.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 203 week(s) ago
The hotel is good, but the car rental service is like () renting a new car for guests to drive a gasoline-powered car that runs like a horse across the fire bridge, the car is stopped and the car is driven all the way to the restaurant, then call someone to get it. trying to collect an extra 250k from the guest. Tell the front desk staff that the receptionist argues with the extremely unpleasant guest. The receptionist's attitude is extremely flawed and uncomfortable.
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4 people find it helpful
Accommodation's Reply
25 Jul 2022
Welcome, honored guests, Thank you for your trust in using the service at the hotel and for taking the time to share your experience. First of all, we would like to apologize for your bad experience during your stay at the Hotel. After receiving your feedback, the hotel immediately reviewed the front desk staff on duty that day and worked with the car rental company again. In fact, the hotel only supports calling a car for guests, but has no revenue from the hotel, so immediately after the incident, the hotel side actively contacted that party but could not reach an agreement, so it was terminated. support work. We once again apologize to you for an unnecessary incident that affects your trip as well as the quality of our service. We look forward to receiving your understanding and sympathy and hope to still welcome you in the next time when you come to Ha Long so that we can serve you more perfectly. Appreciation and thanks, Vincent Ha Long Team.
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Nguyen T. N. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 205 week(s) ago
The staff is lovely, the breakfast is a bit boring, the air conditioner in my room is weak, the door is stuck open
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2 people find it helpful
Accommodation's Reply
25 Jul 2022
Hello Ms. Linh, The hotel would like to thank you for choosing to use our service as well as for your feedback on the quality of the hotel's service. We are very sorry that you had an uncomfortable experience while staying at the hotel and we really appreciate your feedback because it is only with such feedback that we can realize the lack of information. sorry and improve their services. Currently, breakfast has also been improved to be more diverse and has a change from day to day. The air conditioner and door were also fixed by us right after receiving your feedback. The hotel hopes that customers can sympathize and continue to support the hotel in the next time to Ha Long. Best regards and thanks, Vincent Ha Long Team.
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Nguyen T. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 215 week(s) ago
Hotel near the beach, good location, friendly staff. Pretty clean
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3 people find it helpful
Accommodation's Reply
18 Apr 2022
Dear Ms. Van Anh, Vincent Ha Long Hotel thank you for choosing Vincent Ha Long Hotel as a place to stop for your vacation and for your good feelings for the Hotel as well as favor for us. high score. We look forward to welcoming you and your family on your next vacation to Ha Long. Wishing you health and happiness. Best regards! Vincent Ha Long Hotel Team
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Nguyen N. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 290 week(s) ago
Surcharge for children under 5 years old (without extra bed) traveling with parents is a bit unreasonable.
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2 people find it helpful
Accommodation's Reply
10 Nov 2020
Welcome, honored guests, Hotel Vincent thank you very much for choosing Vincent for your trip as well as taking time to review the hotel. Your comments always help us to promote our good points and perfect our ones. According to our group list we can see a 5-year-old child and according to the regulations of the hotel children from 5 to 11 years old will be charged an additional 70,000 VND for breakfast (not including extra bed). According to the hotel policy, the price for the extra bed will be 300,000 VND. Best regards, Vincent Ha Long hotel team.
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Võ Thị T. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 290 week(s) ago
The hotel staff is very enthusiastic.
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3 people find it helpful
Accommodation's Reply
10 Nov 2020
Welcome, honored guests, Hotel Vincent thank you very much for choosing Vincent for your trip as well as taking time to review the hotel. Your comments always help us to promote our good points and perfect our ones. We hope we will welcome you in the next trip to Ha Long. Sincerely thank you, Vincent Ha Long Team.
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Tran T. K. O.
icon-Family
Family
icon-origin-TRAVELOKA
6.7
/10
Reviewed 308 week(s) ago
The new hotel is clean, right cable car with Sunworld kgt but there are 2 points not very ok: 1. No people open the door to bring luggage to help, the door closed, must bring luggage up the stairs, but no drag , The taxi also said "maybe this hotel has not opened again, why is it translated", the lobby is quite wide when I entered the 2 receptionists and also looked at me, but did not say anything until I came to be new. ask ... 2. Book clearly as a double bed but put a 2 bed room, I'm not sad to ask because quite tired.
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7 people find it helpful
Accommodation's Reply
13 Jul 2020
Dear Ms Oanh, Thank you for taking the valuable time to share the experience is not really perfect during the stay at the hotel. All your comments have been acknowledged and will definitely improve in the shortest time. The hotel looks forward to serving you again in the nearest time to the more complete service. Best regards!
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M Dung N. T.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 331 week(s) ago
The newly built hotel is quite nice. not far from the center. Bright buffe quite ok for the hotel fee
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4 people find it helpful
Accommodation's Reply
11 Feb 2020
Thanks to My Dung for taking the time to share our experience at Vincent Ha Long Hotel, we always try to further improve the hotel's services to meet the increasing demands of our customers. We look forward to continuing to receive your support on the next trip. Best regards. Vincent Ha Long Hotel.!
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Nguyen V. L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 333 week(s) ago
New hotel, clean rooms, modern furniture. The hotel is very close to Sunworld, Bai Chay international passenger port, within walking distance to these locations. Buffet breakfast okay. Cute and enthusiastic staff
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2 people find it helpful
Accommodation's Reply
11 Feb 2020
Thank Viet Linh for taking the time to share our experience at Vincent Ha Long Hotel, we always try to further improve the hotel's services to meet the increasing demands of our customers, Your price is a big encouragement to Vincent Ha long team. We look forward to continuing to receive your support on the next trip. Best regards. Vincent Ha Long Hotel.!
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Bui m. p.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 343 week(s) ago
We had a nice night here. Hotel location near sun world, near the beach and the beach. The staff are very nice. I had arrived 2 hours earlier but the hotel still agreed to check in and also actively proposed room upgrade too ❤️. My room is very clean, neatly arranged and quite comfortable. The buffet breakfast on the 7th floor overlooks the beautiful sun, the food is a bit bland but overall quite good. The receptionist was still a bit awkward, but the car rental and rental assistance was very enthusiastic. If I have the opportunity to return to the sun world, I will continue to book Vincent.
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3 people find it helpful
Accommodation's Reply
29 Nov 2019
Thank you for trusting in using the service at Vincent Ha Long Hotel, your comment is the motivation for us to improve more in the future. Hope to continue to receive your support in the next vacation in Ha Long. Best regards.!
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