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The Castle Hotel, Conwy, North Wales

Hotels
9.0
/10
Exceptional
494 reviews

What Guests Say About Their Stay

Kelly
10.0
/ 10
Ideally located for visitors travelling by train and planning to see the historic sights of Conwy. The hotel has a unique charm with lots of antique furnishings in the hallways. Take the breakfast option!
Oliver
10.0
/ 10
I was hugely impressed by this hotel. Physically it's a characterful building. It's well looked-after, it's got a really good restaurant. The staff were very friendly and helpful without tipping over into being intrusive. They have sensible car-parking arrangements and the setting, in the centre of Conwy is only 5 minutes' walk from the castle. I enjoyed Conwy as a town very much as well - pretty and with shops you actually want to go to. I toured through Canterbury, Whitby, Conwy and Hay-on-Wye last week. The Castle Hotel was the most expensive that I stayed in but by far the best value.
Joi
10.0
/ 10
Castle is lovely, it is in the center of Conway so convenient but also can be noisy at night. The food is excellent and they have nice cocktails
In the Area
See Map
High Street, Conwy, Wales, LL32 8DB

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
The Castle Hotel, Conwy, North Wales is located in area / city Conwy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Castle Hotel, Conwy, North Wales

High Street, Conwy, Wales, LL32 8DB
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Discover More About The Castle Hotel, Conwy, North Wales

Location


The Castle Hotel, Conwy, North Wales is located in area / city Conwy.

About The Castle Hotel, Conwy, North Wales

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Castle Hotel, Conwy, North Wales exclusively for you.

The Castle Hotel, Conwy, North Wales is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Castle Hotel, Conwy, North Wales.

All facilities in The Castle Hotel, Conwy, North Wales

Others The Castle Hotel, Conwy, North Wales
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • Spa

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in The Castle Hotel, Conwy, North Wales

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and debit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Castle Hotel, Conwy, North Wales
27
Number of floors in The Castle Hotel, Conwy, North Wales
2
Another facilities in The Castle Hotel, Conwy, North Wales
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Tours

Frequently asked questions about The Castle Hotel, Conwy, North Wales

What are available facilities at The Castle Hotel, Conwy, North Wales?
There are top facilites at The Castle Hotel, Conwy, North Wales such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Castle Hotel, Conwy, North Wales?
The standard check-in time at The Castle Hotel, Conwy, North Wales is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does The Castle Hotel, Conwy, North Wales provide breakfast?
Yes, The Castle Hotel, Conwy, North Wales provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Castle Hotel, Conwy, North Wales?
The Castle Hotel, Conwy, North Wales has a 4.0-star rating.
How many floors does The Castle Hotel, Conwy, North Wales have?
The Castle Hotel, Conwy, North Wales has 2.
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More Reviews from Other Guests in The Castle Hotel, Conwy, North Wales

9.0
Exceptional
From 494 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

9.2

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Most Relevant
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Traveller Reviews The Castle Hotel, Conwy, North Wales

Number of reviews per page
20
40
Top reviews
Jonathan
icon-Leisure
Leisure
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

See previous
Graham
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was very well situated in the heart of Conwy, easy access to everything. The only issues we had was due to scaffolding outside our bedroom window and work being carried out for the two days we were there. Directly outside of our window we were woken at 6:30am with banging , unable to sleep this happened the two mornings we were there and were unable to open our curtains due to workmen outside. No apologies for any inconvenience were given . The second day the whole hotel had machinery in cleaning all the carpets and floors, at no stage we were pre warned of this situation . We ordered a pacific drink the first night , the barmen made the drink , we ordered another one with dinner . Second night requested the drink and the girl flatly refused and said you only order from the list given at the bar. When I mentioned that we had this last night she wasn’t even going to help so therefore ordered a different drink . No apologies at all. The day we checked out we noticed on our billing we were charged 10% on the restaurant bill as a tip. No indication this was even asked just taken. I mentioned to management regarding working on the scaffold and he never once said , sorry for any inconvenience caused. Very disappointed.
Read More
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ideally located for visitors travelling by train and planning to see the historic sights of Conwy. The hotel has a unique charm with lots of antique furnishings in the hallways. Take the breakfast option!
Oliver
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was hugely impressed by this hotel. Physically it's a characterful building. It's well looked-after, it's got a really good restaurant. The staff were very friendly and helpful without tipping over into being intrusive. They have sensible car-parking arrangements and the setting, in the centre of Conwy is only 5 minutes' walk from the castle. I enjoyed Conwy as a town very much as well - pretty and with shops you actually want to go to. I toured through Canterbury, Whitby, Conwy and Hay-on-Wye last week. The Castle Hotel was the most expensive that I stayed in but by far the best value.
Read More
Joi
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Castle is lovely, it is in the center of Conway so convenient but also can be noisy at night. The food is excellent and they have nice cocktails
Kristen B.
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property, lovely room, and close to everything!
Janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The whole weekend was a success from the accommodation to the service. The staff couldnt do enough for you. The food was excellent and all freshly cooked offering a good selection. The staff were freindly, helpful and made sure we were comfortable. The castle is well situated for all the attractions that you would want to see in Conwy. The room was a good size and very clean. I would definitely recommend
Read More
Steven
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were excellent. The rooms were lovely and spacious. We had a dog friendly room which was really lovely. The food was delicious, the hotel is centrally positioned in Conwy. I would highly recommend a stay at this Hotel. We will return again the near future.
Angela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Thought it was ‘Tired’ in places needed bringing up to date in places thought breakfast was very overpriced and the orange juice was powdered and mixed with water would give the experience 6/10
Wayne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and the staff are super friendly and helpful. The property has lots of character and the rooms are comfortable, the only negative would be that it is need of a lick of paint and new carpets. On the whole it was a great stay.
Susan
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had an enjoyable stay for two nights in the castle hotel in a superior double room. The room overlooked the street and had two large sash windows and might be considered a little noisy but it wasn't too bad and earplugs are provided! The bathroom (which also had a large window) was modern and spacious and functioned very well. It had a bath which was a treat. The windows opened (always a bonus) but needed a proper to support them.The bed was very comfortable and there was hanging space for clothes. There was a coffee machine and kettle for making drinks, complimentary water every day and biscuits. The room wasn't big but did have a couple of chairs and a desk. There was plenty of variety available at breakfast and service there was very good.
Read More
Gillian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very comfortable, nice to have an onsite restaurant. Great breakfasts. Staff were very accommodating. Nice furnishings in the room - modern bathroom. I left my jacket in the wardrobe and realized 4 days later! I emailed and received a quick response. Housekeeping had it and it was posted to me the next day. Thank you so much!
Read More
Valerie
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Enjoyable stay at Castle Hotel, staff very friendly, had a Sunday lunch there which I would recommend.
Kim
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great local - everything was in walking distance. Friendly staff & accommodating! The hotel had a warm & welcoming vibe. The food was delicious! They also offered onsite parking.
Peter
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel for a short stay
John D
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We were able to park behind the building, but big vehicles might not be able to. A tour bus used the lot in front of the building, so it wasn't available to us. Hotel has a very convenient location for looking at the harbor and going to the castle and Plas Mawr. Relatively quiet. Very spacious suite. The problem we had was that it was pretty hot outside and there wasn't AC. There was a fan, which helped us sleep. But we couldn't open the bedroom window in the evening because of smells from the kitchen below. Otherwise, I liked the hotel.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location
Kirsten
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel was lovely, staff friendly. We took our two dogs and they were welcome in most parts of hotel. Small patch of grass available for them to use. Food really nice, usual pub food. Our room was on very top floor - narrow steep staircase between mid and top floor. No lifts so everything had to be carried. Room was spacious and some lovely touches to welcome us although a mini fridge would have been great.
Read More
Ben
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely old property, great food and view of the castle from the courtyard / beer garden
Barbara G
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The Castle hotel has a great location, and parking at the hotel. We had a room with a view of Castell Conwy. The historic hotel had great atmosphere, food, and drink. If I ever go back, I would stay there again. Wonderful staff, too!
Number of reviews per page
20
40

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Others 4 The Castle Hotel, Conwy, North Wales

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 494 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Castle Hotel, Conwy, North Wales

Number of reviews per page
20
40
Top reviews
Jonathan
icon-Leisure
Leisure
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

See previous
Graham
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was very well situated in the heart of Conwy, easy access to everything. The only issues we had was due to scaffolding outside our bedroom window and work being carried out for the two days we were there. Directly outside of our window we were woken at 6:30am with banging , unable to sleep this happened the two mornings we were there and were unable to open our curtains due to workmen outside. No apologies for any inconvenience were given . The second day the whole hotel had machinery in cleaning all the carpets and floors, at no stage we were pre warned of this situation . We ordered a pacific drink the first night , the barmen made the drink , we ordered another one with dinner . Second night requested the drink and the girl flatly refused and said you only order from the list given at the bar. When I mentioned that we had this last night she wasn’t even going to help so therefore ordered a different drink . No apologies at all. The day we checked out we noticed on our billing we were charged 10% on the restaurant bill as a tip. No indication this was even asked just taken. I mentioned to management regarding working on the scaffold and he never once said , sorry for any inconvenience caused. Very disappointed.
Read More
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ideally located for visitors travelling by train and planning to see the historic sights of Conwy. The hotel has a unique charm with lots of antique furnishings in the hallways. Take the breakfast option!
Oliver
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was hugely impressed by this hotel. Physically it's a characterful building. It's well looked-after, it's got a really good restaurant. The staff were very friendly and helpful without tipping over into being intrusive. They have sensible car-parking arrangements and the setting, in the centre of Conwy is only 5 minutes' walk from the castle. I enjoyed Conwy as a town very much as well - pretty and with shops you actually want to go to. I toured through Canterbury, Whitby, Conwy and Hay-on-Wye last week. The Castle Hotel was the most expensive that I stayed in but by far the best value.
Read More
Joi
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Castle is lovely, it is in the center of Conway so convenient but also can be noisy at night. The food is excellent and they have nice cocktails
Kristen B.
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property, lovely room, and close to everything!
Janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The whole weekend was a success from the accommodation to the service. The staff couldnt do enough for you. The food was excellent and all freshly cooked offering a good selection. The staff were freindly, helpful and made sure we were comfortable. The castle is well situated for all the attractions that you would want to see in Conwy. The room was a good size and very clean. I would definitely recommend
Read More
Steven
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were excellent. The rooms were lovely and spacious. We had a dog friendly room which was really lovely. The food was delicious, the hotel is centrally positioned in Conwy. I would highly recommend a stay at this Hotel. We will return again the near future.
Angela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Thought it was ‘Tired’ in places needed bringing up to date in places thought breakfast was very overpriced and the orange juice was powdered and mixed with water would give the experience 6/10
Wayne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and the staff are super friendly and helpful. The property has lots of character and the rooms are comfortable, the only negative would be that it is need of a lick of paint and new carpets. On the whole it was a great stay.
Susan
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had an enjoyable stay for two nights in the castle hotel in a superior double room. The room overlooked the street and had two large sash windows and might be considered a little noisy but it wasn't too bad and earplugs are provided! The bathroom (which also had a large window) was modern and spacious and functioned very well. It had a bath which was a treat. The windows opened (always a bonus) but needed a proper to support them.The bed was very comfortable and there was hanging space for clothes. There was a coffee machine and kettle for making drinks, complimentary water every day and biscuits. The room wasn't big but did have a couple of chairs and a desk. There was plenty of variety available at breakfast and service there was very good.
Read More
Gillian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very comfortable, nice to have an onsite restaurant. Great breakfasts. Staff were very accommodating. Nice furnishings in the room - modern bathroom. I left my jacket in the wardrobe and realized 4 days later! I emailed and received a quick response. Housekeeping had it and it was posted to me the next day. Thank you so much!
Read More
Valerie
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Enjoyable stay at Castle Hotel, staff very friendly, had a Sunday lunch there which I would recommend.
Kim
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great local - everything was in walking distance. Friendly staff & accommodating! The hotel had a warm & welcoming vibe. The food was delicious! They also offered onsite parking.
Peter
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel for a short stay
John D
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We were able to park behind the building, but big vehicles might not be able to. A tour bus used the lot in front of the building, so it wasn't available to us. Hotel has a very convenient location for looking at the harbor and going to the castle and Plas Mawr. Relatively quiet. Very spacious suite. The problem we had was that it was pretty hot outside and there wasn't AC. There was a fan, which helped us sleep. But we couldn't open the bedroom window in the evening because of smells from the kitchen below. Otherwise, I liked the hotel.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location
Kirsten
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel was lovely, staff friendly. We took our two dogs and they were welcome in most parts of hotel. Small patch of grass available for them to use. Food really nice, usual pub food. Our room was on very top floor - narrow steep staircase between mid and top floor. No lifts so everything had to be carried. Room was spacious and some lovely touches to welcome us although a mini fridge would have been great.
Read More
Ben
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely old property, great food and view of the castle from the courtyard / beer garden
Barbara G
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The Castle hotel has a great location, and parking at the hotel. We had a room with a view of Castell Conwy. The historic hotel had great atmosphere, food, and drink. If I ever go back, I would stay there again. Wonderful staff, too!
Number of reviews per page
20
40