Emerald Hotel & Suites

Explore Emerald Hotel & Suites
6.4
Pleasant
From 2,364 reviews
Cleanliness

6.2

Room Comfort

6.0

Service and Facilites

6.8

Traveller Reviews Emerald Hotel & Suites

Number of reviews per page
20
40
Top reviews
Clifford Ray
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8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Im disappointed the guy in the front desk says my deposit will be returned the moment i checked out until now I havent receive my 300$ deposit.
Jasmine
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hallways and rooms smell like cigarette smoke. Bed had hair in it and the bed was slept in. Bathroom has mould on the ceiling. Sticky residue on table. Do not stay here even if it’s cheap.
Kaylee
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was kinda dirty
Greg
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Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were clean and spacious. General staff was great. The thing was my surgery was canceled and we needed to go home and come back 3 days later. That means cancelling 1 nights room. Then rebooking for another 2 nights stay 3 days later. There comments were to bad. We ended up still paying for the room that we didn’t stay in and they said the next booking would still be at the normal rate I do agree that it was not their fault that my surgery was canceled. The thing is that they were not willing to work together on the next stay We walked out and booked a different motel across the street for the next stay We will never stay there again and will not recommend to anyone else to stay there
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Lee
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6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was not impressed with the hotel itself but location wasn’t to bad not far from restaurants and stores.
DMITRY
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Big hotel near airport, everything was fine, and good rate for low season.
Sheila
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are very modern big TV's and staff are great! Having ashers and dryers on site is an extra convenience Room was clean Nice place
Chad
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean but after turning the heat on the room began to smell
Jesus
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good
Stherlyn Leonandy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good
Nathalie
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10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

clean room and great staff.
Jesus
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It's okay
Dana-Rae
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff at the front desk were lovely, the rooms were clean and well-kept. Overal
Nathalie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean. The staff very nice.
Ahmed
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6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its ok
Marquita
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes room was very clean accomodating as well.
Shawn
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10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

clean room,
ramesh
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms and Nice stay
Jonathan
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8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was clean, check in was easy. There were a few unsavory people hanging around outside.
Christine
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The first room provided to us was dirty and the floor smelled like cigarettes so we had to ask for a room change. The 2nd room was located on the renovated floor and was better but bathroom also smelled like cigarettes despite us booking a non-smoking room.
Number of reviews per page
20
40