Overall Ratings & Reviews Emerald Hotel & Suites

I am from out of town. I booked 2 times and they let me checked in early instead of letting me wait until 3pm to check me in. So thank you to the manager and staff at the front desk.

Front desk staff were friendly, only good thing about this place. Walls in room were disgusting, I didn’t shower as I felt like I may be dirtier getting out of the shower then I was going in. Room smelled like the restaurant was vented straight into the room. Did not feel safe at night. Could not get the remote to work for the TV. Last but not least the Bed was the worst thing I’ve slept on, you could feel every spring and everytime I moved it would wake me up from how loud it was. I will most definitely not be back.

It was below average and the price was too high for the conditions.

Was a very nice stay, and was quiet.

5 stars

The hotel was dirty with things dust clumps and random things like rocks and screws in the hallways. They have an Indian restaurant attached which is quite loud up until nearly 11pm. Would not recommend or stay again.

Ok

The room was OK. The pillows were flat and appeared to be 20 years old and this is no exaggeration. The bed was comfortable. The bathroom didn't have a light just a mirror that lite up, thus making it difficult to shower in the dark and get ready in the morning. If all you are looking for is a bed to lay your head at an affordable price then this is it.

The receptionist girl is very attentive and professional

Staff was helpful to change my room to a tub/shower combo. Plumbing was not working the best... Room was clean though.

Cheap only good thing. Dirty bed, no toilet paper, dirty walls, noisy

Nice places to stay in

enjoyed our stay

This property is usually decent but in the morning I had no hot water.

Nothing

Not pleased that I was stopped by the police twice as I went to my car and asked for license registration and insurance without any cause whatsoever. I informed management and asked why the police were allowed to constantly patrol their private property they told me the Calgary government informed them if they did not let police to come onto the property at any time they would cancel their business license and shut them down . I fact checked this and it’s true. The place is nice and it’s very reasonable price but make sure you are careful and give yourself extra time when heading to meetings or appointment to be searched and have your information confirmed with motor vehicle office. If you have any issues that can make you look impaired, like a leg that is disabled such as mine that makes me wobble a little atm, then you get to be humiliated publicly by blowing into the alert machine. I of course have asthma and got told off for being difficult . But it’s a nice hotel, I feel sorry for the owners

The beds were awful you could feel the springs. It had a bad smell in room and hallway . Lots of big potholes in parking lot.

Good service

Good

The walls were to thin. You can hear others in the rooms plus housekeeper banging & slamming doors early in the morning.