The breakfast was excellent! Everything is super clean in the room. The staff is super friendly and professional. My only complaint is the comfort of the bed and the fact that you can hear a lot of noise (the walls aren't very soundproof).

Front desk was rude and uncaring

Great location

Cute nice hotel with friendly staff

Room was ok! The staff very nice, and accommodating.

Excellent option

Very congenial and went out of their way to help

Room is clean and pretty but the paintings plants and gardens are the real standouts here. Its a pretty space and capitalizes on the natural light well!

Hotel location by park and national museum and Tracopa Bus terminal. All close and usefull. Reataurants nearby as well

Yes it was, the staff were exceptional, young man when we were leaving for the airport and needed to find our laundry which should have been delivered by an outside laundry, totally saved us. He called the laundry which was about to close for the day. Offered to go with us in the taxi that he had ordered to assist with dealing with the laundry. We didn’t require that but he already called them to establish our laundry was there. PS if staying at the hotel DO NOT USE Arthur’s laundry service. Charged us for delivery and didn’t follow through!!!!

Clean and comfortable room, nice breakfast and friendly helpful staff.

Perfect stay, thank you!

Yes

The restaurant is NOT open for lunch and dinner like it says on the listing. It is only open for breakfast. The airport shuttle is not a real shuttle. 48 hours is needed to see if the driver they use is even available. The front desk told me to use uber when it is illegal in Costa Rica.

Staff was courteous. Room was clean. Breakfast was good. The walls were a bit thin, and I could hear people walking by loudly. Good, central location, friendly vibe.

Staff was extremely friendly. Very noisy area with the street car that passes nearby making it hard to sleep in. Breakfast buffet was great

No details were sent to me for a late check-in. The taxi from the airport called 3 times and no one answered. We had to knock on the door at the entrance to wake the reception person. Not a great start, but the hotel itself was charming.

The front desk clerk was abrasive, the room had no A/C, the beds were hard, no handicap accessibility, no parking, breakfast was good. The room was clean the shower was nice w/ hot water.

Good value, quieter than my last hotel in San Jose.

Good breakfast and clean comfortable room