The staff were very helpful and polite. The reception was excellent clean and well presented. The bedrooms were well equipped and immaculately clean, the bed was very comfortable. Overall 10 out of 10

Fantastic hotel great location

Lovely staff, excellent breakfast, comfortable and spacious room. Could not fault it and Will return.

Great location for the bars and restaurants along the Quayside.

Lovely hotel in a perfect location, we got a really good deal, so we’re very happy with our stay. We also got 50% off the menu in the chez mal restaurant using the fork app. Lovely food but very pricey without the discount. Would definitely stay again if the price was right. Great hotel car parking opposite at a bargain price of £6 for 24 hrs

Room was clean, bed was very comfortable. Good location, not too far from city centre or train station.

Lovely hotel on Newcastle quayside, staff were friendly and welcoming, the room was large and comfortable and we had everything we needed. We'd definitely stay here again.

Beautiful room, decorated to a high standard. Staff are always helpful and friendly. Easy to use parking area really close by and the breakfast is great!!

Easy parking, nicely refurbished room, very clean. All staff heand breakfast lovely

t

Hotel was nice but i booked a room for 2 adulds and 1 child. When we arrived we were told we had to pay an extra £30 for a bed for my child! I spent more that i anticipated! I was told the 10 year can share a king size bed with 2 adults, we would not have got any sleep!

excellent hot breakfast .lovely room . Staff very pleasant

Fantastic hotel

All good.

Excellent stay as always

Great location!

Great location clean large room overlooking the quayside

.

Lovely stay - good position in the city

Clean