Lovely hotel, brilliant location.

Overall great experience, clean room, amazing staff, we will go back again.

Bar was great . One of the best hotels I have ever stayed in.

Staff was very nice.

Clean room an excellent customer service

Clean room , lovely bar area, reception staff were all super friendly. Perfect location.

Everything perfect! Will come again!

Hotel did not let us know that the hotel was wrapped with scaffolding and plastic. Could not open our windows or even our curtains as workers were working right outside our windows starting at 7:00 am. Management said they would not change our room, make any amends, not even a free breakfast because we booked through Expedia. We paid a huge premium to stay in this hotel and they also would not give us a refund if we moved to another hotel.

Rundown place. Very noisy. Unhelpful staff.

A charming hotel in an Excellent location in the core of Vienna. Easy walkable access to many historical locations, shopping, restaurants, grocery store. Front desk staff were very helpful and pleasant. Definitely recommend!

the location is amazing right next to shopping and dining, the rooms were surprisingly big with very nice style and big bathroom and very clean, definitely recommend this hotel

Overall, the hotel was very rundown. Was not worth the price. Location was great service was horrible. Alarm went off at 11:30 at night. Bathrooms were horrendous. The room was worn out. Carpet was disgusting. I would not stay here ever again.

We are very happy with the staying . Very clean and the staff very friendly . Great location . Breakfast delicious . I can recommend this hotel to anyone !

The Ambassador Hotel is an excellent choice for those who want to be in the walkable part of Vienna. The beds and linens are first rate, and the property is beautiful.The staff is polite and helpful.My only complaint is that if you don't order breakfast at the hotel there is no free coffee available as part of the cost of the room, which I find highly unusual. Most of the cafes in the area don't open before 9:00am. To ask a guest for payment for the day's first coffee by the hotel in which one is staying doesn't sit well with me and feels like a lack of hospitality.

Convenient location, beautiful exterior, lots of restaurants nearby (although I recommend getting out of inner district to other awesome restaurants that aren't as expensive - you're paying the tourist tax in this location). Staff were polite and helpful. I did note a lack of general staff available however. Rooms had an "old world feel" which was unique - however, the rooms were lacking in many ways. Damp smell, bathrooms weren't cleaned properly, the towels are very small and thin. The hotel was not fully booked when we stayed (middle of the week) and we were placed in a room right near the service elevator. Very annoying to hear an elevator creaking all day and night and staff talking loudly outside our door/linen carts banging very early in the morning. Not sure why you would place guests in a sub par room when there was MANY rooms available. We did not need parking or use the breakfast buffet/bar so we can't comment on that. 2 adults for 2 nights.

Great location, friendly staff

Great hotel, great location to walk from. Would choose again.

This was a perfect choice for us. We are a bit spoiled... We loved the hotel, ornate decor, spacious rooms, the staff, the buffet breakfast (OMG - the selections and price were unbeatable). The location could not be better for those wanting to have walkable access to all the amazing places of interest (restaurants, palaces, historical and memorial buildings/places) in the Innere Stadt. If you wanted to explore outside the Innere Stadt, no problem, walk to the "U" - the world is your oyster... or just keep walking and you could find more places (not that far either). Needless to say, the hotel the main reason behind our a very successful vacation.

Loved the location. Room was excellent and clean. Staff was polite and helpful all around. Wonderful place in Vienna.

We had a wonderful stay.