Ambassador Hotel

Hotels
8.8
/10
Very Good
983 reviews

What Guests Say About Their Stay

Sarah

10.0
/ 10
Clean room , lovely bar area, reception staff were all super friendly. Perfect location.

lana

10.0
/ 10
the location is amazing right next to shopping and dining, the rooms were surprisingly big with very nice style and big bathroom and very clean, definitely recommend this hotel

Piotr

10.0
/ 10
We are very happy with the staying . Very clean and the staff very friendly . Great location . Breakfast delicious . I can recommend this hotel to anyone !
In the Area
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Kaerntner Strasse 22, Gemeindebezirk Innere Stadt, Wien Stadt, Vienna, Austria, 1010

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Near Vienna State Opera
Read More
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What's around Ambassador Hotel

Kaerntner Strasse 22, Gemeindebezirk Innere Stadt, Wien Stadt, Vienna, Austria, 1010
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Lobby Ambassador Hotel
Lobby 2 Ambassador Hotel

Discover More About Ambassador Hotel

General


Near Vienna State Opera

Location


With a stay at Ambassador Hotel, you'll be centrally located in Vienna, steps from Imperial Crypt in Vienna and within a 5-minute walk of Albertina. This luxury hotel is 0.2 mi (0.3 km) from Jewish Museum and 0.4 mi (0.7 km) from Hofburg Imperial Palace.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kärntner Straße - 0.1 km / 0.1 mi
Casino Wien - 0.1 km / 0.1 mi
Imperial Crypt in Vienna - 0.2 km / 0.1 mi
Graben - 0.2 km / 0.1 mi
Ronacher - 0.3 km / 0.2 mi
Stephansplatz - 0.3 km / 0.2 mi
Albertina - 0.3 km / 0.2 mi
Hofburg Imperial Palace - 0.4 km / 0.2 mi
House of Music Museum - 0.4 km / 0.2 mi
Haas Haus - 0.4 km / 0.2 mi
Jewish Museum - 0.4 km / 0.2 mi
St. Stephen's Cathedral - 0.4 km / 0.2 mi
Vienna State Opera - 0.4 km / 0.3 mi
Spanish Riding School - 0.5 km / 0.3 mi
Mozarthaus Vienna - 0.5 km / 0.3 mi

The preferred airport for Ambassador Hotel is Vienna International Airport (VIE) - 20.1 km / 12.5 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 85 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.

All facilities in Ambassador Hotel

Functional Hall Ambassador Hotel
Functional Hall
Common Space Ambassador Hotel
Common Space
Lobby Ambassador Hotel
Lobby
Exterior Ambassador Hotel
Exterior
Others Ambassador Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limo or town car service
  • Area shuttle
  • Storage

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ambassador Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Parking height restrictions apply.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 30 for children
  • Airport shuttle fee: EUR 75 per vehicle (maximum occupancy 3)
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Only Dogs Cats Allowed

Professional property host/manager, Parking height restrictions apply, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ambassador Hotel
85
Number of floors in Ambassador Hotel
5
Another facilities in Ambassador Hotel
Laundry service, Newspaper in lobby, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked questions about Ambassador Hotel

What are available facilities at Ambassador Hotel?
There are top facilites at Ambassador Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ambassador Hotel?
The standard check-in time at Ambassador Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Ambassador Hotel provide breakfast?
Yes, Ambassador Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ambassador Hotel?
Ambassador Hotel has a 5.0-star rating.
How many floors does Ambassador Hotel have?
Ambassador Hotel has 5.
See All

Ambassador Hotel reviews and ratings

8.8
Very Good
From 983 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.8

Service and Facilites

8.6

Sort by
Most Relevant
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Traveller Reviews Ambassador Hotel

Number of reviews per page
20
40
Top reviews
Caroline
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel, brilliant location.
Anna Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall great experience, clean room, amazing staff, we will go back again.
Cathy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bar was great . One of the best hotels I have ever stayed in.
Amy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was very nice.
yanisley
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room an excellent customer service
Sarah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room , lovely bar area, reception staff were all super friendly. Perfect location.
Nicholas Hugh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything perfect! Will come again!
Micheal
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel did not let us know that the hotel was wrapped with scaffolding and plastic. Could not open our windows or even our curtains as workers were working right outside our windows starting at 7:00 am. Management said they would not change our room, make any amends, not even a free breakfast because we booked through Expedia. We paid a huge premium to stay in this hotel and they also would not give us a refund if we moved to another hotel.
Read More
Lorenzo
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Rundown place. Very noisy. Unhelpful staff.
Beth
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A charming hotel in an Excellent location in the core of Vienna. Easy walkable access to many historical locations, shopping, restaurants, grocery store. Front desk staff were very helpful and pleasant. Definitely recommend!
lana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

the location is amazing right next to shopping and dining, the rooms were surprisingly big with very nice style and big bathroom and very clean, definitely recommend this hotel
Romana
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Overall, the hotel was very rundown. Was not worth the price. Location was great service was horrible. Alarm went off at 11:30 at night. Bathrooms were horrendous. The room was worn out. Carpet was disgusting. I would not stay here ever again.
Piotr
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We are very happy with the staying . Very clean and the staff very friendly . Great location . Breakfast delicious . I can recommend this hotel to anyone !
Linda
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The Ambassador Hotel is an excellent choice for those who want to be in the walkable part of Vienna. The beds and linens are first rate, and the property is beautiful.The staff is polite and helpful.My only complaint is that if you don't order breakfast at the hotel there is no free coffee available as part of the cost of the room, which I find highly unusual. Most of the cafes in the area don't open before 9:00am. To ask a guest for payment for the day's first coffee by the hotel in which one is staying doesn't sit well with me and feels like a lack of hospitality.
Read More
Stacey
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Convenient location, beautiful exterior, lots of restaurants nearby (although I recommend getting out of inner district to other awesome restaurants that aren't as expensive - you're paying the tourist tax in this location). Staff were polite and helpful. I did note a lack of general staff available however. Rooms had an "old world feel" which was unique - however, the rooms were lacking in many ways. Damp smell, bathrooms weren't cleaned properly, the towels are very small and thin. The hotel was not fully booked when we stayed (middle of the week) and we were placed in a room right near the service elevator. Very annoying to hear an elevator creaking all day and night and staff talking loudly outside our door/linen carts banging very early in the morning. Not sure why you would place guests in a sub par room when there was MANY rooms available. We did not need parking or use the breakfast buffet/bar so we can't comment on that. 2 adults for 2 nights.
Read More
Ron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location, friendly staff
Andy
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great hotel, great location to walk from. Would choose again.
Matthew John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This was a perfect choice for us. We are a bit spoiled... We loved the hotel, ornate decor, spacious rooms, the staff, the buffet breakfast (OMG - the selections and price were unbeatable). The location could not be better for those wanting to have walkable access to all the amazing places of interest (restaurants, palaces, historical and memorial buildings/places) in the Innere Stadt. If you wanted to explore outside the Innere Stadt, no problem, walk to the "U" - the world is your oyster... or just keep walking and you could find more places (not that far either). Needless to say, the hotel the main reason behind our a very successful vacation.
Read More
Edward
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Loved the location. Room was excellent and clean. Staff was polite and helpful all around. Wonderful place in Vienna.
senet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We had a wonderful stay.
Number of reviews per page
20
40

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Others 4 Ambassador Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 983 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Ambassador Hotel

Number of reviews per page
20
40
Top reviews
Caroline
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel, brilliant location.
Anna Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall great experience, clean room, amazing staff, we will go back again.
Cathy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bar was great . One of the best hotels I have ever stayed in.
Amy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was very nice.
yanisley
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room an excellent customer service
Sarah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room , lovely bar area, reception staff were all super friendly. Perfect location.
Nicholas Hugh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything perfect! Will come again!
Micheal
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel did not let us know that the hotel was wrapped with scaffolding and plastic. Could not open our windows or even our curtains as workers were working right outside our windows starting at 7:00 am. Management said they would not change our room, make any amends, not even a free breakfast because we booked through Expedia. We paid a huge premium to stay in this hotel and they also would not give us a refund if we moved to another hotel.
Read More
Lorenzo
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Rundown place. Very noisy. Unhelpful staff.
Beth
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A charming hotel in an Excellent location in the core of Vienna. Easy walkable access to many historical locations, shopping, restaurants, grocery store. Front desk staff were very helpful and pleasant. Definitely recommend!
lana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

the location is amazing right next to shopping and dining, the rooms were surprisingly big with very nice style and big bathroom and very clean, definitely recommend this hotel
Romana
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Overall, the hotel was very rundown. Was not worth the price. Location was great service was horrible. Alarm went off at 11:30 at night. Bathrooms were horrendous. The room was worn out. Carpet was disgusting. I would not stay here ever again.
Piotr
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We are very happy with the staying . Very clean and the staff very friendly . Great location . Breakfast delicious . I can recommend this hotel to anyone !
Linda
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The Ambassador Hotel is an excellent choice for those who want to be in the walkable part of Vienna. The beds and linens are first rate, and the property is beautiful.The staff is polite and helpful.My only complaint is that if you don't order breakfast at the hotel there is no free coffee available as part of the cost of the room, which I find highly unusual. Most of the cafes in the area don't open before 9:00am. To ask a guest for payment for the day's first coffee by the hotel in which one is staying doesn't sit well with me and feels like a lack of hospitality.
Read More
Stacey
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Convenient location, beautiful exterior, lots of restaurants nearby (although I recommend getting out of inner district to other awesome restaurants that aren't as expensive - you're paying the tourist tax in this location). Staff were polite and helpful. I did note a lack of general staff available however. Rooms had an "old world feel" which was unique - however, the rooms were lacking in many ways. Damp smell, bathrooms weren't cleaned properly, the towels are very small and thin. The hotel was not fully booked when we stayed (middle of the week) and we were placed in a room right near the service elevator. Very annoying to hear an elevator creaking all day and night and staff talking loudly outside our door/linen carts banging very early in the morning. Not sure why you would place guests in a sub par room when there was MANY rooms available. We did not need parking or use the breakfast buffet/bar so we can't comment on that. 2 adults for 2 nights.
Read More
Ron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location, friendly staff
Andy
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great hotel, great location to walk from. Would choose again.
Matthew John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This was a perfect choice for us. We are a bit spoiled... We loved the hotel, ornate decor, spacious rooms, the staff, the buffet breakfast (OMG - the selections and price were unbeatable). The location could not be better for those wanting to have walkable access to all the amazing places of interest (restaurants, palaces, historical and memorial buildings/places) in the Innere Stadt. If you wanted to explore outside the Innere Stadt, no problem, walk to the "U" - the world is your oyster... or just keep walking and you could find more places (not that far either). Needless to say, the hotel the main reason behind our a very successful vacation.
Read More
Edward
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Loved the location. Room was excellent and clean. Staff was polite and helpful all around. Wonderful place in Vienna.
senet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We had a wonderful stay.
Number of reviews per page
20
40