Ambassador Hotel

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8.8
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Ana

10.0
/ 10
Location was absolutely perfect, clean room with an old style charm, very pleasant and courteous staff. We didn’t have a chance to go to the café lounge, but it did look beautiful. I would highly recommend this hotel. Thank you to the staff for a wonderful day.

Cynthia

10.0
/ 10
It's a beautiful facility in a perfect (absolutely perfect) location. Clean, Regal, a large collection of art on the walls, not to mention the hotel is rich in history. I had room service for breakfast & the spread was unbelievably beautiful & fresh. The bar service was fantastic (Tim at the bar made sure we had the best wine & he was lovely). Right next door to the hotel is "Schnitzel One" ranked one of the top places for weiner schnitzel & beer in Ringstrasse. We ate there 3x - so good! Our room was massive & impressive with high ceilings & windows, a crystal chandelier, parquet wood floors, comfy couch & beds (they had an additional cot set for us). The front desk staff was top notch & responsive to any need we had. The Breakfast buffet: we were greeted by a phenomenal spread of cold cuts, various fish (white fish, salmon, caviar), cheeses, sausages, yogurts, fresh fruits of every choice, vegetables & pastry along with made-to-order omelets or eggs any style. So great! ONLY Con: 1 day, we admittedly arrived towards the end of breakfast & the staff member & chef asked us to hurry- as they wanted to clean up. We got up from our table to get food, but almost everything was already taken to the back kitchen area & almost everything was gone. I felt guilty because they seemed a bit annoyed that we were late.... so, I left a substantial tip. The waiter didn't thank me for it. Other than this, we had a WONDERFUL time here at this hotel! Highly recommend! C. Green

George

10.0
/ 10
What an amazing location, Location, LOCATION! It’s close to everything we wanted to do. Also, being in a suite once occupied by a Russian Princess of Greece and Denmark was the icing on the cake. If we ever return to Vienna, we’ll definitely stay here.
In the Area
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Kaerntner Strasse 22, Gemeindebezirk Innere Stadt, Vienna, Austria, 1010

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Ambassador Hotel is located in area / city Innere Stadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ambassador Hotel

Kaerntner Strasse 22, Gemeindebezirk Innere Stadt, Vienna, Austria, 1010
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Lobby Ambassador Hotel
Exterior 2 Ambassador Hotel

Discover More About Ambassador Hotel

General
Near St. Stephen's Cathedral

Location
With a stay at Ambassador Hotel, you'll be centrally located in Vienna, steps from Imperial Crypt in Vienna and within a 5-minute walk of Vienna State Opera. This luxury hotel is 0.2 mi (0.3 km) from Jewish Museum and 0.4 mi (0.7 km) from Albertina.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Kärntner Straße - 0.1 km / 0.1 mi
Casino Wien - 0.1 km / 0.1 mi
Imperial Crypt in Vienna - 0.2 km / 0.1 mi
Graben - 0.2 km / 0.1 mi
Vienna State Opera - 0.3 km / 0.2 mi
Ronacher - 0.3 km / 0.2 mi
Stephansplatz - 0.3 km / 0.2 mi
Albertina - 0.3 km / 0.2 mi
Hofburg Imperial Palace - 0.4 km / 0.2 mi
Jewish Museum - 0.4 km / 0.2 mi
St. Stephen's Cathedral - 0.4 km / 0.2 mi
Spanish Riding School - 0.5 km / 0.3 mi
Plague Column - 0.5 km / 0.3 mi
Mozarthaus Vienna - 0.5 km / 0.3 mi
Stadtpark - 0.5 km / 0.3 mi

The preferred airport for Ambassador Hotel is Vienna International Airport (VIE) - 20.1 km / 12.5 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms
Make yourself at home in one of the 85 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.

All facilities in Ambassador Hotel

Functional Hall Ambassador Hotel
Functional Hall
Common Space Ambassador Hotel
Common Space
Lobby Ambassador Hotel
Lobby
Exterior Ambassador Hotel
Exterior
Bedroom Ambassador Hotel
Bedroom

Transportation

  • Limo or town car service
  • Area shuttle with surcharge

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi
  • WiFi (surcharge)

General

  • Banquet
  • Parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Ambassador Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ambassador Hotel
85
Number of floors in Ambassador Hotel
5
Another facilities in Ambassador Hotel
Limo or town car service, Area shuttle with surcharge, Breakfast, Snack bar, Free WiFi

Frequently asked question in Ambassador Hotel

What are available facilities at Ambassador Hotel?
There are top facilites at Ambassador Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ambassador Hotel?
The standard check-in time at Ambassador Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Ambassador Hotel provide breakfast?
Yes, Ambassador Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ambassador Hotel
Ambassador Hotel has a 5.0-star rating.
How many floors does Ambassador Hotel have?
Ambassador Hotel has 5.
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More Reviews from Other Guests in Ambassador Hotel

8.8
Very Good
From 1,004 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.8

Service and Facilites

8.6

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Traveler Reviews Ambassador Hotel

Number of reviews per page
20
40
Top reviews
Ana
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location was absolutely perfect, clean room with an old style charm, very pleasant and courteous staff. We didn’t have a chance to go to the café lounge, but it did look beautiful. I would highly recommend this hotel. Thank you to the staff for a wonderful day.
Umit
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location was amazing. Staff was very helpful and friendly.
Cynthia
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It's a beautiful facility in a perfect (absolutely perfect) location. Clean, Regal, a large collection of art on the walls, not to mention the hotel is rich in history. I had room service for breakfast & the spread was unbelievably beautiful & fresh. The bar service was fantastic (Tim at the bar made sure we had the best wine & he was lovely). Right next door to the hotel is "Schnitzel One" ranked one of the top places for weiner schnitzel & beer in Ringstrasse. We ate there 3x - so good! Our room was massive & impressive with high ceilings & windows, a crystal chandelier, parquet wood floors, comfy couch & beds (they had an additional cot set for us). The front desk staff was top notch & responsive to any need we had. The Breakfast buffet: we were greeted by a phenomenal spread of cold cuts, various fish (white fish, salmon, caviar), cheeses, sausages, yogurts, fresh fruits of every choice, vegetables & pastry along with made-to-order omelets or eggs any style. So great! ONLY Con: 1 day, we admittedly arrived towards the end of breakfast & the staff member & chef asked us to hurry- as they wanted to clean up. We got up from our table to get food, but almost everything was already taken to the back kitchen area & almost everything was gone. I felt guilty because they seemed a bit annoyed that we were late.... so, I left a substantial tip. The waiter didn't thank me for it. Other than this, we had a WONDERFUL time here at this hotel! Highly recommend! C. Green
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James
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were so arrogant, condescending, rude, and unhelpful that I forfeited hundreds of dollars so I would not have to put up with such insufferable behavior. I have never spent so much to be treated so poorly. I actually booked another place to stay from their lobby and left without checking in.
James
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Do not ever give these vile people your money. Upon my arrival, the doorman was interrupted in welcoming me by a taxi driver screaming at him for his recent disrespect. As they argued, I gave up and carried my belongings to the front desk, I was told by the staff, with whom I had been emailing for months, that they decided not deliver on the arrangements for an airport pickup of my wife when her flight changed. I was also told they and would not combine the two room reservations into one as requested. I was not able to park my vehicle anywhere nearby. I was then told they would assess charges for not doing the shuttle as requested. I was puzzled and asked for an explanation, but my only response was arrogant condescension and confused rambling stories by the two staff. It was as if spoiled children were left in charge of this expensive and elegant edifice. I asked to speak to the Manager and was told that was impossible because there was no one managing things on the weekend (clearly) and they were not to be disturbed. I was told to try back in two days and when I asked if a call or email was preferred, the more befuddled of the two gave me a card and said, with a sly grin, to use that. It was the hotel’s generic business card. While trying to sort things out, another hotel patron stopped by with a question and was also disrespected, and then after they left, was made fun of to me. Staff pushed paperwork at me to sign, and I refused and the arrogant condensation continued.
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Abdullah
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location is excellent. But the bathroom has banio, no stand shower.
Reza
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I can only give stars for the hotel’s location; everything else deserves zero stars. The staff was not helpful, and the internet service was terrible. For a five-star hotel, the Wi-Fi reminded me of a dial-up connection from 30 years ago. We booked a room for three people, but the third bed provided was essentially a small fold-out cot that was extremely uncomfortable. The hotel was unable to offer a proper bed or move us to a larger room. As a result, we had to book an additional room for our son. In reality, we ended up paying for a room advertised for three guests and then an extra room for two more guests. The hotel staff made little effort to resolve the situation, which was very disappointing. Vienna is one of the most beautiful cities in the world, and we will definitely return in the future but we will not be staying at this hotel again.
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George
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What an amazing location, Location, LOCATION! It’s close to everything we wanted to do. Also, being in a suite once occupied by a Russian Princess of Greece and Denmark was the icing on the cake. If we ever return to Vienna, we’ll definitely stay here.
Thorvaldur
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect breakfast, as always. Perfect location. Old-fashioned elegance throughout, with the uplifting spirit of Franz Lehár as a pleasant accompaniment.
Elnur
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean. Shops nearby
Sergej
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great location
Mark
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful hotel located within walking distance to all the sites and great restaurants. Would highly recommend!
M
icon-
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

staff very helpful
Caroline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Lovely hotel, brilliant location.
Anna Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Overall great experience, clean room, amazing staff, we will go back again.
Cathy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Bar was great . One of the best hotels I have ever stayed in.
Amy
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Staff was very nice.
yanisley
icon-with Children
with Children
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Clean room an excellent customer service
Sarah
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Clean room , lovely bar area, reception staff were all super friendly. Perfect location.
Nicholas Hugh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Everything perfect! Will come again!
Number of reviews per page
20
40

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