Nicely situated hotel with a friendly and helpful staff.

Le personnel est accueillant et souriant, ce qui rend le séjour agréable. En revanche, l’hôtel est un peu vieillissant, notamment la chambre 604. On remarque des traces sur les murs et sur la porte des WC. De plus, le lavabo de la salle d’eau était bouché. Un rafraîchissement des chambres et une meilleure attention à l’entretien seraient appréciables.

The room was clean, the front desk service staff were very friendly and helpful, and I appreciated the welcome fruit & muffin plate that was offered in my room!

Breakfast was excellent. The location of the hotel was excellent too. But, it is necessary to inform the guests that it is not easy to bring the luggage to the hotel individually. in my case, police officers gladly helped me to drive to the hotel.

Lovely location

Stephanie at the reception was terrific, she was so helpful in assisting us with our final estatement,

The friendliest staff! Nothing is too much, and they are just marvellous. Bed: good bed, linen etc as at Mercure - the room looks as though it may be halfway through refurb Bath: good strong rain shower, separate toilet in a v small room which was unusual Breakfast: good continental range

Great facility and great location.

Idéalement placé

No

Located in the heart of the Palace of the Popes, near great dining by exploring side streets off the main thoroughfare, helpful staff. Good value for the money.

The location is great, next to the Palais des Papes. However I was expecting something a little more upscale based on brand, location and price.

A perfect hotel

Nice location right next to all the main attractions of Avignon which makes it super convenient.

Perfect location, friendly staff

Location is perfect, need some upgrades specially carpet.

Great staff , friendly kind and welcoming. Very fast check in process. Great location

This hotel was in a marvelous location for the walking tours and self exploration of this lovely city. The front desk was distant and disconnected with us. We were told there was a waiting list to get laundry done making it impossible to get any done. The breakfast had all the usual things but none of it tasted quite right. Overall this property fails to deliver on what is expected at a 4 star hotel

Parking was a nightmare. Trying to find your way through the public parking and then walking to the hotel with baggage was difficult for this older woman.

Great room, Great Breakfast, Convenient location