9.4
Exceptional
From 536 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

9.8

Service and Facilites

9.6

Traveller Reviews The Pand Hotel

Number of reviews per page
20
40
Top reviews
Deborah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful hotel with amazing staff and food. Location is ideal. Only negative was the restricted access to the toilet. In order to fit a more luxurious jacuzzi bath, space was sacrificed for the toilet which was wedged in a small space with high sides on either side. Having said that, I would absolutely stay there again.
Glenn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

What a beautiful hotel in a beautiful city. The location could not be any more central, the staff are wonderful and the breakfasts are without the doubt the best breakfast I have ever had in a hotel. (Including the Waldorf Astoria and the Dorchester) We will definitely stay here again next time we come to Bruges.
Karleen
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Small hotel with a personal touch. Breakfast was lovely and hospitality brilliant. Steps to suite not for anyone with walking difficulties or poor eyesight ( lift only stops one floor above). Would have been a five star review had it not been for the really bad smell in our bathroom that we reported on arrival but remained the same throughout our stay.
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Ann
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I have to say that this is quite possibly the loveliest hotel we have ever stayed in over all. The staff was outstanding. I wish I could tell you their names. We call them "Mr & Mrs Incredible Breakfast", "Lovely Young Lady who checked us on
Ed
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stunning little hotel. Incredible location right in the centre of town.
jerry
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff and breakfasts
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely room, friendly staff and great location. Breakfast is a must.
Shaun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent location, clean quiet and comfortable room. Breakfast was top quality and very pleasant. Staff were friendly and helpful, definitely recommend
Robert
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The staff at the hotel were superb! The breakfast is not to be missed. This hotel is so charming we are already planning another visit. Many shops and restaurants nearby and very centrally located. Just go!
Frank
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great location. Wonderful service! Quaint, cozy stay near everything!
Samerpark
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great hotel.
Zoe
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

This hotel is everything you would need and more. Beautiful decor, attentive and friendly staff and perfect location. The breakfast was amazing, the rooms are clean and pretty. We loved our stay, and would definitely stay here again. Would recommend to anyone coming to Bruges.
Christina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We stayed in the room with the terrace and it was like staying in a castle. This is a beautiful hotel with all the fine touches that make it an amazing experience. The staff is very accommodating and friendly making us feel very welcome. I highly recommend staying here as it is a wonderful experience to remember.
Julia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We arrived and were welcomed at the desk, while checking in the lady serving us attended to 2 other people during our service. Once she left to make coffees for someone and then she attended to someone checking out. I expected to have her full attention while checking in and other guests waiting as they can see she was busy. The room was lovely and big, the sofa bed was made up for our teenage daughter. After laying on it for sometime there was a metal bar across it which made sleeping very uncomfortable. On check out we were charged €30 for this bed. We were told they knew the bed was uncomfortable when we informed the reception as they had been told previously. They then told us that the charge was because they were told we had a child under 2 with us and not a teenager. Unsure why a sofa bed was made up for a child under 2! We booked a parking space which we knew we would have to pay extra for but they then charged an extra €25 for using the electric charger. So our parking for 1 night was€50! Breakfast was €25 extra per person but we don’t eat much in the mornings so declined. We did not find anywhere localish that was open before 9 for breakfast. Bathroom was a good size but unless you’re 6 foot tall you’ll have to plug the hairdryer in in the bedroom. The hotel is in a great location for the square and the many attractions in Bruge and just around from the chocolate shops. A little disappointed in general with the hotel and extra charges.
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Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location! Quality, quality, quality everywhere!
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I had a great stay at this hotel! The service at the restaurant and the front desk was outstanding – everyone was friendly, helpful, and made me feel very welcome. The hotel is very well located, and for the price, it’s an excellent choice. I arrived by car and had reserved one of the hotel’s parking spots in advance, which worked perfectly. Overall, a very good experience, and I would definitely stay here again.
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Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Excellent boutique hotel. Perfect location and wonderful service.
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff was very well informed about the area and dinnng choices . Very friendly and helpful
Rosemarie
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Lovely property in a convenient location for walking through Bruges olde town and narrow streets.
Lesley
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Beautiful hotel in Bruges. Centrally located - easy to walk to everything but on a sidestreet so nice & quiet. The staff are pleasant & very helpful. The breakfast is delicious. I would definately come back.
Number of reviews per page
20
40