Mercure Alice Springs Resort

Explore Mercure Alice Springs Resort
8.4
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.8

Service and Facilites

8.8

Traveller Reviews Mercure Alice Springs Resort

Number of reviews per page
20
40
Top reviews
Robyn
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As soon as i arrived, the staff were so welcoming, helpful, I got upgraded. I felt very safe and the restaurant food was amazing.
Mona
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8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The Mercure gives you the impression that it was once a motel that was revamped. It is not the most accessible property however it does have a swimming pool, a decent restaurant that serves a buffet breakfast and a nice dinner menu. It’s well located in a short walking distance from town.
Peter
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bar was well stocked and friendly service. The property recovered well since the floods in the area.
Beverley
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8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Food over-priced, but I had a very nice evening meal of duck. Lunch the previous day not so good as the steak in my steak sandwich had not been trimmed of the gristle, making it difficult to eat. Overall, a reliable, not extraordinary, place to stay.
Marion
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Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was very good. Rooms were excellent. Staff were helpful. Bar was ok.
Janet
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6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No housekeeping or maintenance over the Easter weekend. I appreciate staff want to be with their families over the holiday but this is the hospitality industry and I would expected better service
Craig
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Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Due for some refurbishment. And could do with more staff in the restaurant.
Carol
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Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice room, comfortable beds. Good shower, very friendly and professional staff.
Carol
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Large room, comfortable beds and good shower. Nice restaurant food, and bar, reasonable prices. Very friendly and professional staff.
Paul
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very untidy
Sarah
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Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The lighting options in the room were very limited and we couldn't work out how to put the bathroom light on without also having the bedroom light on.
Virginia Lee
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff was great from check-in to checkout. The buffet breakfast was delicious and there was a variety of fruit. Gotta say, the Prawn Red Curry was FANTASTIC!
Joanne
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with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Staff were wonderful Room was fantastic A beautiful place to stay
Colin
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

All round enjoyable
Ellen Marie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The resort grounds are poorly maintained. The pool has a very rusty and permanently closed walk up bar. The pathways are not swept with leaves strewn around. Staff are nice and helpful.
Matt
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Business with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Love the grounds and all the trees. And birdlife.
Matt
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Love the grounds, the trees and the birdlife. And easy walk to town. Just need a back gate.
Matt
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

🙂
C
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room was absolutely spotless and well equipped. The bedding was comfortable and the bathroom was large enough to comfortably accommodate two people. The location and layout was impressive, with the large swimming pool being a welcome and refreshing relief from the heat. Staff were friendly and overall we had a very pleasant stay.
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Shweta
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Not enough staff to attend to your needs.
Number of reviews per page
20
40