Overall Ratings & Reviews Malmaison London

Nice room booked at the very last second (missed train!). Room was pleasant but the bathroom was disappointing: the sink didn’t have any running cold water.

Rooms are great. Staff are lovely. Breakfast was a expensive for what it was.

Property & room were actually pretty nice. The metro station is 1/2 block w lots of vagrants wandering around. While walking to the nearest store (1/2 mile & closed) we witnessed a driver & pedestrian (& husband) get into a screaming match that escalated into men bumping chests screaming obscenities while the woman had to be subdued while kicking & screaming obscenities. Just that creepy vibe you get when you think bullets are about to start flying! It was also over an hour from the airport. No decent restaurants nearby & it didn’t feel particularly safe walking anyway. Only convenient for business people wanting to work 24/7. Victor was very nice, restaurant staff were very nice & blonde German girl who checked us in was very combative & abrasive. We didn’t consider this a particularly good or safe neighborhood outside the hotel & will definitely never stay there again.

Great location and excellent service throughout as ever.

Very enjoyable stay,with friendly,professional staff.

Normally when I go to London I stay in basic chain hotels, but a specia

Very nice staff, lovely room

Excellent hotel . Good location, very good breakfast . Had a club room with excellent facilities . Lovely shower , large bed , robe , slippers , tea and coffee , free water etc

A nice stay.

Very warm welcome on arrival, given room 105 which was on the first floor directly over the front doors.Room looked lovely on first impression came with all the extras you’d expect with a delux room . That’s the pros , the cons a couple of times in the early hours someone decided to empty bottles into the recycling bin and numerous deliveries were made directly under my window through the night complete with reversing beeps and hydraulic platforms raising & lowering added to that this made the fact that the mattress was really quite hard …..overall maybe I was just unlucky with the location of my room but I was disappointed for the price I paid

Gorgeous hotel. Little bit of luxury for a romantic weekend in London.

Lovely comfortable hotel with very spacious room and excellent breakfast. Would highly recommend

Loved this hotel, only a few minutes walk away from the tube station but such a nice quiet area and easy to forget you were in London! Staff very friendly especially Victor and breakfast in the hotel was lovely, but a bit expensive. Can walk to St Paul’s Cathedral from here and the Millenium bridge. Would definitely stay here again.

Business visit. Hotel was generally fine

Great staff, ideal location for my needs. Very clean.

Staff really helpful, in comparison to other 4 star hotels in London, does not justify the price!

Great hotel and location

Cool property, large comfortable room. Proximity to Elizabeth Line was great

Great location and comfortable room with all the amenities. Restaurant provided a good choice at breakfast and evening meals. Enjoyed my stay - quiet and relaxing.

Simply wonderful