Malmaison London

Hotels
8.6
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Anthony

10.0
/ 10
Room was a nice size and quiet. Staff on reception were excellent. Food was good and hot, breakfast was my favourite, plenty of it and cooked to order. Great location, very close to two tubes and a short walk to the river at St Pauls.

Ria

10.0
/ 10
The hotel was easy to find. Every staff member we encountered was friendly and efficient. The room was spotless with all the amenities we needed for a one night stay.

CHRIS

10.0
/ 10
Great hotel. Perfect room very comfy beds. Great restaurant and good location.
In the Area
See Map
18-21 Charterhouse Square, Central London, London, England, EC1M 6AH

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Malmaison London is a good choice when you are visiting Central London. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Malmaison London

18-21 Charterhouse Square, Central London, London, England, EC1M 6AH
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Discover More About Malmaison London

General


Near St. Paul's Cathedral

Location


With a stay at Malmaison London, you'll be centrally located in London, within a 5-minute drive of St. Paul's Cathedral and The British Museum. This boutique hotel is 1.6 mi (2.5 km) from Tower of London and 1.7 mi (2.7 km) from London Bridge.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Barbican Centre - 0.7 km / 0.4 mi
St. Paul's Cathedral - 1 km / 0.6 mi
The Strand - 1.2 km / 0.7 mi
Liverpool Street - 1.4 km / 0.9 mi
Blackfriars Bridge - 1.5 km / 0.9 mi
Tate Modern - 1.8 km / 1.1 mi
Globe Theatre - 1.8 km / 1.1 mi
Sky Garden - 1.9 km / 1.2 mi
The Gherkin - 2 km / 1.2 mi
Old Spitalfields Market - 2 km / 1.3 mi
Royal Opera House - 2.1 km / 1.3 mi
Covent Garden Market - 2.1 km / 1.3 mi
The British Museum - 2.2 km / 1.4 mi
Russell Square - 2.2 km / 1.4 mi
Thames River - 2.2 km / 1.4 mi

The nearest airports are:
London City Airport (LCY) - 12.7 km / 7.9 mi
Heathrow Airport (LHR) - 35 km / 21.8 mi
Gatwick Airport (LGW) - 85.7 km / 53.3 mi
Luton Airport (LTN) - 54.6 km / 33.9 mi
Stansted Airport (STN) - 62.6 km / 38.9 mi

The preferred airport for Malmaison London is London City Airport (LCY).

Facilities


Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a banquet hall.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in London? This hotel has 721 square feet (67 square meters) of space consisting of conference space and meeting rooms.

Dining


Enjoy British cuisine at Chez Mal Brasserie, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms


Stay in one of 97 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Malmaison London

Fitness Center Malmaison London
Fitness Center
Functional Hall Malmaison London
Functional Hall
Lobby Malmaison London
Lobby
Accommodation Services Malmaison London
Accommodation Services
Exterior Malmaison London
Exterior

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference rooms

Things to Do

  • Fitness center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Malmaison London

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Green Tourism Program, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing
  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Malmaison London
97
Another facilities in Malmaison London
Laundry service, Wedding service, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked questions about Malmaison London

What are available facilities at Malmaison London?
There are top facilites at Malmaison London such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Malmaison London?
The standard check-in time at Malmaison London is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Malmaison London provide breakfast?
Yes, Malmaison London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Malmaison London?
Malmaison London has a 4.0-star rating.
How many rooms are available at Malmaison London?
Malmaison London has 97.
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Malmaison London reviews and ratings

8.6
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveller Reviews Malmaison London

Number of reviews per page
20
40
Top reviews
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was a nice size and quiet. Staff on reception were excellent. Food was good and hot, breakfast was my favourite, plenty of it and cooked to order. Great location, very close to two tubes and a short walk to the river at St Pauls.
Ria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was easy to find. Every staff member we encountered was friendly and efficient. The room was spotless with all the amenities we needed for a one night stay.
CHRIS
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel. Perfect room very comfy beds. Great restaurant and good location.
Sophia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely suite and service
colin
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lively room and hotel and welcoming staff though check in and check out v busy
Nicola
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely hotel, great breakfast, nice staff. Great location. Would definitely return
Deborah
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Xxx
Mike
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, very friendly staff
Rupert
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely room and bathroom. Lean and comfy. Fantastic breakfast
Scott
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Victor - Great front of house and was really helpful on the phone. Works out his audience, very funny but professional. Breakfast is until 11am at the weekend which we took advantage of and assumed checkout was at 12. We then get a call from a female receptionist mentioning checkout was at 11 and despite saying we would be 5 -10 mins she mentioned late checkout was £15! We ended up checking out at around 11.40 where there was a queue to checkout anyway... Victor did not even mention this or try to charge us. Its a shame this phonecall was made or it would have been a 5 star review. How can you be eating breakfast at 11am and checkout at the same time!
Read More
Ben
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was large and the dog packages are an Absolute must for dog owners. Love the place, great breakfast too. And it’s hard to beat that location.
Nigel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room 309 was clean but unable to use both sides of the bed to get in. On side was against the wall and no side table. The room had a large clock that doesn't work and an extra tv area with stools to sit on rather than a sofa?? Not sure when this space would be used? Breakfast was good, both continental and cooked. Friendly service. Used the bar on Friday night but very quiet.
Read More
Hazel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location for a friends wedding! Reception team gave a super welcome. Room was clean, perfect for the weekend. Bar staff in the bar, friendly and efficient!
Helen
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I originally booked because I got a great offer from a hotel website for a specific date, so I planned my trip to London around that date. My booking was originally for a Cosy Room. After a visit to an exhibition and then an evening at the theatre I arrived, tired and footsore, after 10pm, expecting to just check in and sleep in a small room, no frills. Violetta was on reception and she was so welcoming and friendly, asked how my day had been, was very interested in what I had done and gave me an AWESOME upgrade to my room. I had a huge space with a fantastic view across Charterhouse Square, bathrobe and slippers, luxurious chair and lovely decor, a massive bed that was like falling into a cloud and a beautiful bathroom with a shower like tropical rain! I wish I had been able to stay later the next morning but I was booked to see another exhibition. Otherwise I would have stayed in that room until I was forcibly removed! Breakfast was delicious, hot food cooked to order and even though it was temporarily in the bar area due to refurbishment it was well-managed and very efficient. Thank you again Violetta for making what was going to be a very basic stay into one that I will remember a long time!
Read More
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The breakfast was the worst part of the trip but by no means a deal breaker. The pastries looked unappealing and coffee was from a machine, and not a good one. Didn't try the cooked breakfast but the bar was great for dinner so that might be the way to go.
Sam
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel looks super nice from the outside. Very clean and elegant. The receptionist Victor is a super nice guy. He’s very funny and he helped us with everything we needed. Our room was ready early and we could go in straight away. The room was really big, the bathroom as well. Everything was clean and we had a nice view. The atmosphere in the hotel is really relaxing in total and it was nicely decorated for Christmas time. I would definitely come back to this hotel.
Read More
Lindsey
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely welcome from the man on reception - who was just back from being poorly. Lovely energy and very kind and welcoming.
Benjamin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Food staff very helpful
Jef
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All was very good but we had to wait a long time to check in
Richard
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very good
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Malmaison London

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Malmaison London

Number of reviews per page
20
40
Top reviews
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was a nice size and quiet. Staff on reception were excellent. Food was good and hot, breakfast was my favourite, plenty of it and cooked to order. Great location, very close to two tubes and a short walk to the river at St Pauls.
Ria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was easy to find. Every staff member we encountered was friendly and efficient. The room was spotless with all the amenities we needed for a one night stay.
CHRIS
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel. Perfect room very comfy beds. Great restaurant and good location.
Sophia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely suite and service
colin
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lively room and hotel and welcoming staff though check in and check out v busy
Nicola
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely hotel, great breakfast, nice staff. Great location. Would definitely return
Deborah
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Xxx
Mike
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, very friendly staff
Rupert
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely room and bathroom. Lean and comfy. Fantastic breakfast
Scott
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Victor - Great front of house and was really helpful on the phone. Works out his audience, very funny but professional. Breakfast is until 11am at the weekend which we took advantage of and assumed checkout was at 12. We then get a call from a female receptionist mentioning checkout was at 11 and despite saying we would be 5 -10 mins she mentioned late checkout was £15! We ended up checking out at around 11.40 where there was a queue to checkout anyway... Victor did not even mention this or try to charge us. Its a shame this phonecall was made or it would have been a 5 star review. How can you be eating breakfast at 11am and checkout at the same time!
Read More
Ben
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was large and the dog packages are an Absolute must for dog owners. Love the place, great breakfast too. And it’s hard to beat that location.
Nigel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room 309 was clean but unable to use both sides of the bed to get in. On side was against the wall and no side table. The room had a large clock that doesn't work and an extra tv area with stools to sit on rather than a sofa?? Not sure when this space would be used? Breakfast was good, both continental and cooked. Friendly service. Used the bar on Friday night but very quiet.
Read More
Hazel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location for a friends wedding! Reception team gave a super welcome. Room was clean, perfect for the weekend. Bar staff in the bar, friendly and efficient!
Helen
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I originally booked because I got a great offer from a hotel website for a specific date, so I planned my trip to London around that date. My booking was originally for a Cosy Room. After a visit to an exhibition and then an evening at the theatre I arrived, tired and footsore, after 10pm, expecting to just check in and sleep in a small room, no frills. Violetta was on reception and she was so welcoming and friendly, asked how my day had been, was very interested in what I had done and gave me an AWESOME upgrade to my room. I had a huge space with a fantastic view across Charterhouse Square, bathrobe and slippers, luxurious chair and lovely decor, a massive bed that was like falling into a cloud and a beautiful bathroom with a shower like tropical rain! I wish I had been able to stay later the next morning but I was booked to see another exhibition. Otherwise I would have stayed in that room until I was forcibly removed! Breakfast was delicious, hot food cooked to order and even though it was temporarily in the bar area due to refurbishment it was well-managed and very efficient. Thank you again Violetta for making what was going to be a very basic stay into one that I will remember a long time!
Read More
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The breakfast was the worst part of the trip but by no means a deal breaker. The pastries looked unappealing and coffee was from a machine, and not a good one. Didn't try the cooked breakfast but the bar was great for dinner so that might be the way to go.
Sam
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel looks super nice from the outside. Very clean and elegant. The receptionist Victor is a super nice guy. He’s very funny and he helped us with everything we needed. Our room was ready early and we could go in straight away. The room was really big, the bathroom as well. Everything was clean and we had a nice view. The atmosphere in the hotel is really relaxing in total and it was nicely decorated for Christmas time. I would definitely come back to this hotel.
Read More
Lindsey
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely welcome from the man on reception - who was just back from being poorly. Lovely energy and very kind and welcoming.
Benjamin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Food staff very helpful
Jef
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All was very good but we had to wait a long time to check in
Richard
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very good
Number of reviews per page
20
40