7.6
Pleasant
From 819 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

8.2

Service and Facilites

7.6

Traveller Reviews Highland Lodge

Number of reviews per page
20
40
Top reviews
Alexander
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely little town we stayed in on the way back to Oslo from Bergen. There are some nice lake-side walks out the back of the hotel complete with English translated info plaques. We didn't get a chance to check out the bakery, which seemed like a highlight. The food in the restaurant was good, but not the best we had on the trip by any means. Staff were very helpful and friendly. Note that the 2 twin bed option still as the twin beds attached and sharing a single mattress. So if you truly need separate twin beds... you may need to get a little pushy.
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Nicola
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed here for one night. Rooms feel a bit tired. First room we were assigned had no chairs or anywhere to sit other than the bed but 3 wardrobes in the hallway area which seamed a little odd. Curtains were also not hung properly and turns out they did not cover the whole window which is not great in summer. The staff at the bar were really helpful and moved us to a new room. The fabric headboard in the new room was stained quite badly but I didn’t want to bother the bar staff so just moved the bed away from it. The bar area etc looks quite luxe but the two rooms I experienced just look tired and need a good clean. The pool and the bar were good but the sauna only had limited hours and couldn’t find anyone to ask about it. OK for one night but wouldn’t have liked to have stayed for longer.
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Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very comfortable and well designed accommodation. I wish i could stay here all summer! I traveled with two children and had a wonderful stay.
Fang
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Self check in, very small sink, curten falls down
kelly
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

It was off season so there was no one on site. Checkin is all digital and worked seamlessly. Had a bit of trouble finding the room and was only stairs down to the lower rooms. Rubbish bin had not been emptied from prior guest. Studio was very comfortable and had everything you could need.
Carolyn
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

No one ever around.
Jin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Nice room, easy to do self check in/out. It's very strange that there are no kettle in the room, need to ask the clerk in restaurant to get hot water.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Quiet stay in early August in this ski town, geared mainly toward winter tourism.
aimee
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Very clean, excellent location, and had everything as described.
Jill
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This site was obviously understaffed. The model is set up to minimize staff, but it doesn't work in practice. The dining room staff were called upon to assist check ins. The dining room was understaffed. The staff made a mistake, which I understand. Mistakes happen, particularly when the staffing model inappropriately stretches them. But, we had to ask the staff for information instead of them communicating more directly with us. The result was that we felt like a pain in order to simply get a hot meal over two hours after ordering it. This advertised two dining rooms and that was not true. The parking was horrendous and there didn't seem to be a plan. We would have liked to use the pool and sauna, but the dining debacle took that opportunity from us. It's evident that this is a "start up" and that ownership/management believe that they can get by on minimal staffing. Start ups typically require a heavier leverl of staffing to deal with the inevitable issues. I did communicate our issue to management. I had to ask directly for a response and, now, am waiting for the general manager to get back from vacation. If you go, find another place to eat and park until they get their systems in place.
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Sierra
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Bare minimum service in an atrocious area
Saoud
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Good over all
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The digital check in procedure was very unwelcoming. They are just trying to save money by having the guests do everything. Not happy with the way things are going regarding lack of customer service these days.
PEYTON C R
6.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The room they put me in is HORRENDOUS. I am six foot 1 and can barely get around this room constructed for smurfs. Seriously, people have closets in their houses that are more comfortable.
Marty
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Clean, convenient, and spacious place to lay our heads while travelling from the fjords back to Oslo. I’m sure it’s even more fun during ski season!
Rasmus
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

Super
gareth
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Accommodation was fine but we were advised at check in that the restaurant was closed for refurbishment
Fiona
8.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Very good
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Stayed at one of the 1 bedrooms apartment. It was very nice, spacious. Great views. The kitchen is very well equipped. The hotel is walking distance to cafes, stores, groceries. The only negative thing was the weak internet connection in the apartment.
walaa
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

Noisy with construction right in your face from 6am-8pm. Horrible beds and the hotel condition is deteriorating. So sad to experience that when it had been our favorable stay every autumn for the three past years.
Number of reviews per page
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